Senior Community Manager

📌 Core Information

🔹 Job Title: Senior Community Manager

🔹 Company: Conifer Realty LLC

🔹 Location: East Patchogue, New York, United States

🔹 Job Type: On-site, Full-time

🔹 Category: Real Estate

🔹 Date Posted: April 16, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Leading and managing site teams at Conifer Village at Patchogue Senior Apartments and Pinehurst
• Ensuring timely completion of work orders and effective apartment turnover
• Managing leasing to meet occupancy goals
• Overseeing employee training and performance management
• Collaborating with key partners in Compliance, Property Management, Property Finance, Human Resources, and outside housing authority representatives

ASSUMPTION: This role requires a balance of operational management, team leadership, and stakeholder communication skills. The ideal candidate will have experience in affordable housing and be comfortable working in a fast-paced environment.

📋 Key Responsibilities

✅ Ensure complete implementation and compliance with all housing program requirements and directives

✅ Market and approve/disapprove all applications for rental; prepare, process, and sign all leases and related forms

✅ Actively manage the occupancy of the property, ensuring all waitlists are maintained, applications are pre-processed according to vacancy trends, and vacant units are turned and leased timely

✅ Effectively manage, recruit, hire, and train team members, and be responsible for work performance, including coaching, mentoring, and regular performance management

✅ Handle all details of move-ins and move-outs, giving special attention to apartment inspection checklists

✅ Ensure all maintenance requests are handled on a timely basis while effectively communicating to the residents and that written records are kept of all maintenance work completed

✅ Assist in development of annual budget and work within the approved budget

✅ Collect rents and handle delinquent accounts in a timely and efficient manner

ASSUMPTION: The responsibilities listed above are not exhaustive and may vary based on business needs and the specific properties managed.

🎯 Required Qualifications

Education: High school diploma or GED equivalent required. Some college preferred with COS, TCS certifications helpful, or other fair housing certification(s) or willingness to obtain.

Experience: 4+ years of experience in apartment management of affordable housing communities, 1+ years of experience with new leased-up properties, and 1+ years of team supervision experience including training, coaching, and performance management.

Required Skills:

• Strong MS Office Suite (Word, Excel, Outlook) for effective written communications
• Outstanding customer service, organizational, time management, and multi-tasking skills
• Yardi Voyager experience or knowledge of housing industry compliance software program(s) preferred
• Strong math aptitude/accounting knowledge with good understanding of accounts receivable, accounts payable, and budgeting
• Reliable transportation and a valid driver’s license; flexibility for occasional travel to regional meetings, trainings, conferences, as scheduled

Preferred Skills:

• Bilingual or multilingual skills
• Experience with affordable housing programs and regulations

ASSUMPTION: While not explicitly stated, experience with affordable housing programs and regulations would be highly beneficial for this role.

💰 Compensation & Benefits

Salary Range: $90,000 - $110,000 per year (Estimated based on industry standards for similar roles and experience levels)

Benefits:

• Competitive Pay with semi-annual bonus potential
• 15 Paid Time Off days, PLUS 13 Paid Holidays
• 401(k) with company match
• Elective benefits included: Medical + HSA with Company contribution, Dental, & Vision
• Company paid Life, Short- & Long-Term Insurances
• Ongoing training and career growth opportunities as Conifer grows & expands their footprint.
• Extraordinarily positive culture & environment
• Robust employee referral payment program

Working Hours: Monday-Friday, 40 hours per week, 8:00am-4:30 pm

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. The actual compensation may vary depending on various factors, including experience, skills, qualifications, certifications, location, etc.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate, specifically focused on affordable and attainable multi-family housing communities

Company Size: 501-1,000 employees, providing a medium to large-sized company environment with opportunities for growth and collaboration

Founded: 1975, celebrating 50 years in business

Company Description:

• Conifer is a nationally respected builder, owner, manager, and trusted partner in the creation of best-in-class affordable and attainable multi-family housing communities
• Maintains offices in Rochester, New York City, and Long Island, New York; Mount Laurel, New Jersey; and Columbia, Maryland, while expanding into new markets across the Midwest, Southeast, and Southwest
• Has developed over 21,000 affordable housing units across more than 300 residential communities

Company Specialties:

• Real Estate Development
• Construction and Management and Building opportunities
• Achieving dreams

Company Website: http://www.coniferllc.com

ASSUMPTION: Conifer Realty LLC is a well-established company with a strong reputation in the affordable housing industry. Their focus on employee growth and development, along with their positive company culture, makes them an attractive employer.

📊 Role Analysis

Career Level: Mid-level management, with opportunities for growth and advancement within the company

Reporting Structure: Reports directly to the Regional Manager, with potential oversight of on-site team members

Work Arrangement: On-site, full-time position with occasional travel for regional meetings, trainings, and conferences

Growth Opportunities:

• Potential advancement to Regional Manager or other leadership roles within the company
• Expansion of responsibilities as the company grows and enters new markets
• Ongoing training and professional development opportunities

ASSUMPTION: This role offers a clear path for career progression within the company, as well as opportunities for professional growth and development.

🌍 Location & Work Environment

Office Type: On-site, with potential travel to regional offices and properties

Office Location(s): 3000 Brookwood Circle, East Patchogue, NY 11772

Geographic Context:

• East Patchogue is a suburb of New York City, located on Long Island
• The area offers a mix of urban and suburban living, with easy access to New York City and other nearby attractions
• The cost of living in East Patchogue is generally lower than in New York City, but higher than in some other parts of Long Island

Work Schedule: Monday-Friday, 40 hours per week, with occasional travel and on-call responsibilities

ASSUMPTION: The location of this role provides a balance between urban and suburban living, with easy access to New York City and other nearby attractions. The cost of living in East Patchogue is generally lower than in New York City, but higher than in some other parts of Long Island.

💼 Interview & Application Insights

Typical Process:

• Online application submission through the Conifer Realty careers website
• Phone or video screening with the Human Resources department
• In-person or virtual interview with the hiring manager and/or team members
• Background check and drug screen

Key Assessment Areas:

• Experience in affordable housing and property management
• Leadership and team management skills
• Problem-solving and decision-making abilities
• Communication and interpersonal skills

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Be prepared to discuss your experience with affordable housing programs and regulations
• Research Conifer Realty and the properties they manage to demonstrate your familiarity with the company and its mission

ATS Keywords: Apartment Management, Affordable Housing, Property Management, Team Supervision, Customer Service, MS Office Suite, Yardi Voyager, Housing Industry Compliance, Budgeting, Accounting Knowledge

ASSUMPTION: The application process for this role is typical for the real estate industry, with a focus on assessing the candidate's experience and skills in affordable housing and property management.

🛠️ Tools & Technologies

• MS Office Suite (Word, Excel, Outlook)
• Yardi Voyager or other housing industry compliance software program(s)
• Accounting and budgeting software

ASSUMPTION: The tools and technologies required for this role are standard for the real estate industry and can be learned or transferred from similar positions.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Excellence
• Respect
• Accountability
• Innovation

Work Style:

• Collaborative and team-oriented
• Adaptable and flexible
• Results-driven and proactive

Self-Assessment Questions:

• Do you have experience working in affordable housing and property management?
• Are you comfortable working in a fast-paced, ever-changing environment?
• Do you thrive in a collaborative and team-oriented work environment?
• Are you results-driven and proactive in your approach to work?

ASSUMPTION: Conifer Realty values employees who are collaborative, adaptable, and results-driven, with a strong commitment to integrity and excellence in their work.

⚠️ Potential Challenges

• Managing a large team and multiple properties simultaneously
• Keeping up with changing regulations and requirements in the affordable housing industry
• Balancing the needs of residents, team members, and stakeholders
• Occasional travel and on-call responsibilities

ASSUMPTION: The potential challenges of this role are typical for the real estate industry and can be mitigated with strong leadership, communication, and organizational skills.

📈 Similar Roles Comparison

• Compared to other property management roles, this position has a greater emphasis on affordable housing and compliance with housing program requirements
• Unlike some other real estate roles, this position requires a strong understanding of affordable housing programs and regulations
• Career progression in this role may follow a similar path to other management roles in the real estate industry, with opportunities for advancement to regional manager or other leadership positions

ASSUMPTION: While this role shares some similarities with other property management positions, its focus on affordable housing and compliance with housing program requirements sets it apart.

📝 Sample Projects

• Managing the lease-up of a new affordable housing community
• Implementing a new property management software system to improve efficiency and accuracy
• Developing and implementing a training program for new team members

ASSUMPTION: The sample projects listed above are representative of the types of projects that may be encountered in this role, but are not exhaustive and may vary based on business needs and the specific properties managed.

❓ Key Questions to Ask During Interview

• Can you describe the typical day-to-day responsibilities of this role?
• How does this role fit into the overall organizational structure of the company?
• What are the most important qualities and skills for success in this role?
• What opportunities are there for professional growth and development within the company?
• How does the company support work-life balance for its employees?

ASSUMPTION: The key questions listed above are designed to provide insight into the day-to-day responsibilities, organizational structure, and company culture of Conifer Realty, as well as opportunities for professional growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Conifer Realty careers website
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for your interview by researching Conifer Realty and the properties they manage, and be ready to discuss your experience with affordable housing programs and regulations
• Follow up with the hiring manager within 24 hours of your interview to express your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.