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Senior Community Manager

Hillpointe
Full-time
On-site
Middleburg, Florida, United States
πŸ“± Social Media Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Community Manager

πŸ”Ή Company: Hillpointe

πŸ”Ή Location: Middleburg, FL

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Real Estate

πŸ”Ή Date Posted: 2025-04-14

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Overseeing day-to-day operations of multiple properties
  • Ensuring financial goals are met while upholding regulatory compliance
  • Delivering exceptional resident experiences
  • Fostering a vibrant community culture and boosting occupancy rates
  • Embracing innovative trends in property management

ASSUMPTION: This role requires a balance of strong management skills, financial acumen, and customer service orientation. It's ideal for experienced professionals looking to make a significant impact on multiple properties.

πŸ“‹ Key Responsibilities

βœ… Oversee budget oversight, revenue optimization, and vendor management

βœ… Leverage technology for streamlined operations, data-driven decision-making, and effective communication

βœ… Hire, lead, direct, evaluate, and manage subordinates and team members, including maintenance specialists

βœ… Communicate effectively with residents, team members, and external parties

βœ… Complete financial records, budgets, and other fiscal reporting

βœ… Travel locally as required for bank deposits, training classes, or other necessary tasks

ASSUMPTION: This role involves a mix of strategic planning, hands-on management, and customer interaction. It requires strong organizational skills and the ability to multitask.

🎯 Required Qualifications

Education: High School Diploma or equivalent

Experience: 5-10 years of relevant experience in property management

Required Skills:

  • Proven management and supervisory skills
  • Effective communication skills, both written and verbal
  • Proficiency in property management software (Yardi or One Site preferred)
  • Strong mathematical skills for financial record-keeping and budgeting
  • Valid driver’s license
  • Ability to work a flexible schedule and be available via phone/email

Preferred Skills:

  • Bachelor's degree in Business, Real Estate, or a related field
  • Experience with multifamily housing or apartments
  • Fluency in Spanish

ASSUMPTION: Candidates should have a solid background in property management, with a proven track record of success in a similar role. Familiarity with the local real estate market is a plus.

πŸ’° Compensation & Benefits

Salary Range: $60,000 - $80,000 per year (Based on industry standards for a Senior Community Manager in Middleburg, FL)

Benefits:

  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (vacation, sick, and holidays)
  • Employee discounts on rent

Working Hours: Full-time, typically Monday-Friday, with on-call responsibilities and the need to be available via phone/email outside of regular business hours

ASSUMPTION: The salary range is an estimate based on market research. Actual compensation may vary based on experience, skills, and other factors.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Real Estate, specifically focused on workforce housing across the Sun Belt

Company Size: 201-500 employees, large enough to offer growth opportunities but small enough for individual impact

Founded: 2018, with a proven track record of success in real estate development and investment management

Company Description:

  • Fully integrated real estate development and investment management firm
  • Focuses on developing market-rate workforce housing
  • Ranked at the top of NMHC’s Builders and Development companies

Company Specialties:

  • Real Estate Development
  • Investment Management
  • Multifamily Housing
  • Single Family Housing
  • Student Housing
  • Senior Living

Company Website: http://www.hillpointe.com

ASSUMPTION: Hillpointe is a well-established company with a strong reputation in the real estate industry. Its focus on workforce housing provides opportunities for community impact.

πŸ“Š Role Analysis

Career Level: Senior-level position with significant responsibilities and the opportunity to make a substantial impact

Reporting Structure: Reports directly to the Regional Property Manager or similar role

Work Arrangement: On-site, with the need for local travel and flexible scheduling

Growth Opportunities:

  • Potential to advance to a Regional Property Manager or similar role
  • Chance to gain experience in various aspects of property management
  • Opportunities to work on diverse projects across the Sun Belt

ASSUMPTION: This role offers a clear career path for advancement within the company, as well as the opportunity to gain valuable experience in multiple aspects of property management.

🌍 Location & Work Environment

Office Type: On-site, with the need to travel locally for various tasks

Office Location(s): Middleburg, FL

Geographic Context:

  • Middleburg is a suburban area located in Clay County, Florida
  • It offers a mix of urban and rural living, with easy access to Jacksonville and other nearby cities
  • The area is known for its affordable housing and family-friendly neighborhoods

Work Schedule: Full-time, with on-call responsibilities and the need to be available via phone/email outside of regular business hours

ASSUMPTION: The Middleburg location offers a convenient and affordable place to live, with easy access to nearby cities and attractions.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial phone or video screen to assess communication skills and cultural fit
  • In-person interview with the hiring manager and/or other team members to discuss the role and company culture
  • Property tour and meeting with potential team members
  • Background check and reference checks

Key Assessment Areas:

  • Communication skills and customer service orientation
  • Management and leadership abilities
  • Problem-solving skills and adaptability
  • Familiarity with property management software and financial record-keeping

Application Tips:

  • Tailor your resume to highlight relevant experience and skills for this role
  • Prepare for behavioral interview questions that focus on your management and customer service experiences
  • Demonstrate your understanding of the local real estate market and Hillpointe's mission

ATS Keywords: Property Management, Community Manager, Budget Oversight, Revenue Optimization, Vendor Management, Lease Administration, Technology, Data-Driven Decision Making, Communication, Team Leadership

ASSUMPTION: Hillpointe's interview process is designed to assess candidates' skills and cultural fit, with a focus on communication, management, and problem-solving abilities.

πŸ› οΈ Tools & Technologies

  • Yardi or One Site property management software
  • Microsoft Office Suite (Word, Excel, etc.)
  • Google Workspace (Gmail, Google Drive, etc.)
  • Various vendor management platforms and tools

ASSUMPTION: Familiarity with Yardi or One Site property management software is preferred, but not required. Candidates should have strong computer literacy skills and be willing to learn new tools as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Excellence
  • Collaboration
  • Innovation
  • Community Impact

Work Style:

  • Results-driven
  • Adaptable and flexible
  • Strong team player
  • Customer-focused
  • Proactive and solutions-oriented

Self-Assessment Questions:

  • Do you thrive in a fast-paced, dynamic environment?
  • Are you comfortable working independently and taking initiative?
  • Do you enjoy building and maintaining strong relationships with residents and team members?
  • Are you committed to delivering exceptional customer service and exceeding expectations?

ASSUMPTION: Hillpointe values employees who are results-driven, adaptable, and committed to delivering exceptional customer service. Candidates should be comfortable working in a fast-paced, dynamic environment and be able to thrive both independently and as part of a team.

⚠️ Potential Challenges

  • Managing multiple properties and teams simultaneously
  • Balancing financial goals with regulatory compliance and resident satisfaction
  • Adapting to changes in the real estate market and industry trends
  • Maintaining a strong work-life balance in a role with on-call responsibilities
  • Navigating local regulations and requirements for multifamily housing

ASSUMPTION: This role presents unique challenges that require strong management skills, adaptability, and the ability to balance multiple priorities.

πŸ“ˆ Similar Roles Comparison

  • Unlike other property management roles, this position focuses on multiple properties and teams, offering a broader scope of responsibility
  • Hillpointe's focus on workforce housing provides opportunities to make a tangible impact on local communities
  • This role offers a clear career path for advancement within the company, with the potential to grow into a Regional Property Manager or similar role

ASSUMPTION: This role offers a unique blend of responsibilities and growth opportunities, setting it apart from other property management positions.

πŸ“ Sample Projects

  • Implementing a new resident retention program to boost occupancy rates
  • Overseeing a major property renovation or new construction project
  • Conducting a comprehensive review of vendor contracts and negotiating better terms
  • Developing and implementing a data-driven marketing strategy to target potential residents

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and initiatives that a Senior Community Manager might undertake in this role.

❓ Key Questions to Ask During Interview

  • What are the most significant challenges facing the properties I would be managing?
  • How does Hillpointe support the professional development and growth of its employees?
  • What is the company's approach to innovation and embracing new technologies in property management?
  • How does Hillpointe measure the success of its community managers, and what are the opportunities for advancement?
  • What is the company culture like, and how does it support a healthy work-life balance?

ASSUMPTION: These interview questions are designed to help candidates better understand the role, the company, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant experience and skills for this role
  • Prepare for behavioral interview questions that focus on your management and customer service experiences
  • Demonstrate your understanding of the local real estate market and Hillpointe's mission
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.