π Core Information
πΉ Job Title: Senior Community Manager
πΉ Company: Hillpointe
πΉ Location: Middleburg, FL
πΉ Job Type: On-site
πΉ Category: Real Estate
πΉ Date Posted: 2025-04-14
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Overseeing day-to-day operations of multiple properties
- Ensuring financial goals are met while upholding regulatory compliance
- Delivering exceptional resident experiences
- Fostering a vibrant community culture and boosting occupancy rates
- Embracing innovative trends in property management
ASSUMPTION: This role requires a balance of strong management skills, financial acumen, and customer service orientation. It's ideal for experienced professionals looking to make a significant impact on multiple properties.
π Key Responsibilities
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Oversee budget oversight, revenue optimization, and vendor management
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Leverage technology for streamlined operations, data-driven decision-making, and effective communication
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Hire, lead, direct, evaluate, and manage subordinates and team members, including maintenance specialists
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Communicate effectively with residents, team members, and external parties
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Complete financial records, budgets, and other fiscal reporting
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Travel locally as required for bank deposits, training classes, or other necessary tasks
ASSUMPTION: This role involves a mix of strategic planning, hands-on management, and customer interaction. It requires strong organizational skills and the ability to multitask.
π― Required Qualifications
Education: High School Diploma or equivalent
Experience: 5-10 years of relevant experience in property management
Required Skills:
- Proven management and supervisory skills
- Effective communication skills, both written and verbal
- Proficiency in property management software (Yardi or One Site preferred)
- Strong mathematical skills for financial record-keeping and budgeting
- Valid driverβs license
- Ability to work a flexible schedule and be available via phone/email
Preferred Skills:
- Bachelor's degree in Business, Real Estate, or a related field
- Experience with multifamily housing or apartments
- Fluency in Spanish
ASSUMPTION: Candidates should have a solid background in property management, with a proven track record of success in a similar role. Familiarity with the local real estate market is a plus.
π° Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (Based on industry standards for a Senior Community Manager in Middleburg, FL)
Benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee discounts on rent
Working Hours: Full-time, typically Monday-Friday, with on-call responsibilities and the need to be available via phone/email outside of regular business hours
ASSUMPTION: The salary range is an estimate based on market research. Actual compensation may vary based on experience, skills, and other factors.
π Applicant Insights
π Company Context
Industry: Real Estate, specifically focused on workforce housing across the Sun Belt
Company Size: 201-500 employees, large enough to offer growth opportunities but small enough for individual impact
Founded: 2018, with a proven track record of success in real estate development and investment management
Company Description:
- Fully integrated real estate development and investment management firm
- Focuses on developing market-rate workforce housing
- Ranked at the top of NMHCβs Builders and Development companies
Company Specialties:
- Real Estate Development
- Investment Management
- Multifamily Housing
- Single Family Housing
- Student Housing
- Senior Living
Company Website: http://www.hillpointe.com
ASSUMPTION: Hillpointe is a well-established company with a strong reputation in the real estate industry. Its focus on workforce housing provides opportunities for community impact.
π Role Analysis
Career Level: Senior-level position with significant responsibilities and the opportunity to make a substantial impact
Reporting Structure: Reports directly to the Regional Property Manager or similar role
Work Arrangement: On-site, with the need for local travel and flexible scheduling
Growth Opportunities:
- Potential to advance to a Regional Property Manager or similar role
- Chance to gain experience in various aspects of property management
- Opportunities to work on diverse projects across the Sun Belt
ASSUMPTION: This role offers a clear career path for advancement within the company, as well as the opportunity to gain valuable experience in multiple aspects of property management.
π Location & Work Environment
Office Type: On-site, with the need to travel locally for various tasks
Office Location(s): Middleburg, FL
Geographic Context:
- Middleburg is a suburban area located in Clay County, Florida
- It offers a mix of urban and rural living, with easy access to Jacksonville and other nearby cities
- The area is known for its affordable housing and family-friendly neighborhoods
Work Schedule: Full-time, with on-call responsibilities and the need to be available via phone/email outside of regular business hours
ASSUMPTION: The Middleburg location offers a convenient and affordable place to live, with easy access to nearby cities and attractions.
πΌ Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess communication skills and cultural fit
- In-person interview with the hiring manager and/or other team members to discuss the role and company culture
- Property tour and meeting with potential team members
- Background check and reference checks
Key Assessment Areas:
- Communication skills and customer service orientation
- Management and leadership abilities
- Problem-solving skills and adaptability
- Familiarity with property management software and financial record-keeping
Application Tips:
- Tailor your resume to highlight relevant experience and skills for this role
- Prepare for behavioral interview questions that focus on your management and customer service experiences
- Demonstrate your understanding of the local real estate market and Hillpointe's mission
ATS Keywords: Property Management, Community Manager, Budget Oversight, Revenue Optimization, Vendor Management, Lease Administration, Technology, Data-Driven Decision Making, Communication, Team Leadership
ASSUMPTION: Hillpointe's interview process is designed to assess candidates' skills and cultural fit, with a focus on communication, management, and problem-solving abilities.
π οΈ Tools & Technologies
- Yardi or One Site property management software
- Microsoft Office Suite (Word, Excel, etc.)
- Google Workspace (Gmail, Google Drive, etc.)
- Various vendor management platforms and tools
ASSUMPTION: Familiarity with Yardi or One Site property management software is preferred, but not required. Candidates should have strong computer literacy skills and be willing to learn new tools as needed.
π Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Collaboration
- Innovation
- Community Impact
Work Style:
- Results-driven
- Adaptable and flexible
- Strong team player
- Customer-focused
- Proactive and solutions-oriented
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic environment?
- Are you comfortable working independently and taking initiative?
- Do you enjoy building and maintaining strong relationships with residents and team members?
- Are you committed to delivering exceptional customer service and exceeding expectations?
ASSUMPTION: Hillpointe values employees who are results-driven, adaptable, and committed to delivering exceptional customer service. Candidates should be comfortable working in a fast-paced, dynamic environment and be able to thrive both independently and as part of a team.
β οΈ Potential Challenges
- Managing multiple properties and teams simultaneously
- Balancing financial goals with regulatory compliance and resident satisfaction
- Adapting to changes in the real estate market and industry trends
- Maintaining a strong work-life balance in a role with on-call responsibilities
- Navigating local regulations and requirements for multifamily housing
ASSUMPTION: This role presents unique challenges that require strong management skills, adaptability, and the ability to balance multiple priorities.
π Similar Roles Comparison
- Unlike other property management roles, this position focuses on multiple properties and teams, offering a broader scope of responsibility
- Hillpointe's focus on workforce housing provides opportunities to make a tangible impact on local communities
- This role offers a clear career path for advancement within the company, with the potential to grow into a Regional Property Manager or similar role
ASSUMPTION: This role offers a unique blend of responsibilities and growth opportunities, setting it apart from other property management positions.
π Sample Projects
- Implementing a new resident retention program to boost occupancy rates
- Overseeing a major property renovation or new construction project
- Conducting a comprehensive review of vendor contracts and negotiating better terms
- Developing and implementing a data-driven marketing strategy to target potential residents
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and initiatives that a Senior Community Manager might undertake in this role.
β Key Questions to Ask During Interview
- What are the most significant challenges facing the properties I would be managing?
- How does Hillpointe support the professional development and growth of its employees?
- What is the company's approach to innovation and embracing new technologies in property management?
- How does Hillpointe measure the success of its community managers, and what are the opportunities for advancement?
- What is the company culture like, and how does it support a healthy work-life balance?
ASSUMPTION: These interview questions are designed to help candidates better understand the role, the company, and the opportunities for growth and development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills for this role
- Prepare for behavioral interview questions that focus on your management and customer service experiences
- Demonstrate your understanding of the local real estate market and Hillpointe's mission
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.