📌 Core Information
🔹 Job Title: Senior Community Manager
🔹 Company: Hillpointe
🔹 Location: Jacksonville, FL
🔹 Job Type: On-site
🔹 Category: Real Estate
🔹 Date Posted: 2025-04-14
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Overseeing day-to-day operations of multiple properties
- Ensuring financial goals are met while maintaining regulatory compliance
- Delivering exceptional resident experiences through community culture and marketing strategies
- Leveraging technology for streamlined operations, data-driven decision-making, and effective communication
ASSUMPTION: This role requires a balance of strategic planning and hands-on management, with a focus on driving financial success and resident satisfaction.
📋 Key Responsibilities
✅ Oversee budget oversight, revenue optimization, and vendor management
✅ Administer leases and leverage technology for streamlined operations
✅ Foster a vibrant community culture and facilitate marketing strategies to boost occupancy rates
✅ Embrace innovative trends in property management and ensure regulatory compliance
✅ Hire, lead, direct, evaluate, and manage subordinates and team members, including maintenance specialists
ASSUMPTION: This role involves a mix of strategic planning, team management, and day-to-day operations, requiring strong leadership and organizational skills.
🎯 Required Qualifications
Education: High School Diploma or equivalent
Experience: 5-10 years of relevant experience in property management
Required Skills:
- Proven management and supervisory skills
- Effective communication skills, both written and verbal
- Proficiency in property management software (Yardi or One Site preferred)
- Strong mathematical skills for financial record-keeping and budgeting
- Valid driver’s license and ability to work a flexible schedule
Preferred Skills:
- Experience with multifamily housing or workforce housing
- Bilingual or multilingual skills
ASSUMPTION: Candidates with experience in multifamily housing or workforce housing may have an advantage in this role, as they will be more familiar with the specific challenges and opportunities of these property types.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (Based on industry standards for a Senior Community Manager role in Jacksonville, FL with 5-10 years of experience)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee assistance program
Working Hours: Full-time, Monday-Friday, with on-call responsibilities and the need to be available via phone and/or email outside of regular business hours
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate, specifically focused on workforce housing across the Sun Belt
Company Size: 201-500 employees, providing a mid-sized company environment with opportunities for growth and collaboration
Founded: 2018, with a relatively short history but a strong track record in real estate development
Company Description:
- Hillpointe is a fully integrated real estate development and investment management firm
- Focused on developing market-rate workforce housing across the Sun Belt
- Ranked at the top of NMHC’s Builders and Development companies
Company Specialties:
- Real Estate
- Student Housing
- Senior Living
- Real Estate Investment
- Capital Management
- Investment Strategy
- Multifamily Housing
- Single Family Housing
- Apartments
- Workforce Housing
Company Website: http://www.hillpointe.com
ASSUMPTION: Hillpointe's focus on workforce housing and its integrated approach to real estate development and investment management make it an attractive option for candidates interested in the real estate industry.
📊 Role Analysis
Career Level: Senior, with opportunities for growth and advancement within the company
Reporting Structure: This role reports directly to the Regional Manager and oversees on-site property management teams
Work Arrangement: On-site, with the expectation of being available via phone and/or email outside of regular business hours
Growth Opportunities:
- Advancement to a Regional Manager or other leadership roles within the company
- Expanding skills and expertise in property management and real estate development
- Potential to work on diverse projects across the Sun Belt
ASSUMPTION: This role offers strong growth potential for candidates looking to advance their careers in property management and real estate development.
🌍 Location & Work Environment
Office Type: On-site, with multiple properties under management
Office Location(s): Jacksonville, FL
Geographic Context:
- Jacksonville is the most populous city in Florida and the 12th most populous city in the United States
- The city has a diverse economy, with significant sectors in healthcare, finance, and logistics
- Jacksonville offers a relatively low cost of living compared to other major cities in Florida
Work Schedule: Full-time, with on-call responsibilities and the need to be available via phone and/or email outside of regular business hours
ASSUMPTION: The on-site work environment and geographic context of Jacksonville provide opportunities for candidates to build strong relationships with residents and team members, while also enjoying a relatively low cost of living.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess communication skills and cultural fit
- On-site interview with the Regional Manager and other team members to discuss the role and company culture in more detail
- Property tour to showcase the properties under management and discuss day-to-day operations
- Background check and reference check
Key Assessment Areas:
- Communication skills and ability to build rapport with residents and team members
- Problem-solving skills and ability to think critically about property management challenges
- Leadership skills and ability to manage and motivate team members
- Technical skills in property management software and financial record-keeping
Application Tips:
- Tailor your resume to highlight relevant experience in property management and leadership roles
- Prepare for behavioral interview questions that focus on your problem-solving skills and ability to manage teams
- Research Hillpointe's company culture and be prepared to discuss how your values align with the company's mission and values
ATS Keywords: Property Management, Senior Community Manager, Budget Oversight, Revenue Optimization, Vendor Management, Lease Administration, Technology Utilization, Data-Driven Decision Making, Flexible Work Schedule, Local Travel
ASSUMPTION: The interview process for this role is likely to be comprehensive, with a focus on assessing the candidate's communication skills, problem-solving abilities, and cultural fit.
🛠️ Tools & Technologies
- Yardi or One Site property management software
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Drive, Google Docs)
ASSUMPTION: Proficiency in property management software and Microsoft Office Suite is essential for this role, as these tools are used for day-to-day operations and communication.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Collaboration
- Innovation
- Accountability
Work Style:
- Results-driven and focused on achieving financial goals
- Adaptable and able to manage multiple priorities and deadlines
- Strong communicator and able to build relationships with residents and team members
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic environment with multiple priorities and deadlines?
- Are you able to maintain a positive and professional demeanor under pressure?
- Do you have a proven track record of success in property management or a related field?
ASSUMPTION: Hillpointe values candidates who are results-driven, adaptable, and strong communicators, with a proven track record of success in property management or a related field.
⚠️ Potential Challenges
- Managing multiple properties and teams, requiring strong organizational skills and the ability to prioritize tasks
- Dealing with difficult residents or maintenance issues, requiring strong communication and problem-solving skills
- Adapting to changes in the real estate market and regulatory environment, requiring a willingness to learn and adapt
- Working a flexible schedule, including on-call responsibilities and the need to be available via phone and/or email outside of regular business hours
ASSUMPTION: This role presents unique challenges that require strong organizational skills, communication skills, and adaptability.
📈 Similar Roles Comparison
- Compared to a Property Manager role, this role requires more strategic planning and leadership, with a focus on driving financial success and resident satisfaction
- Compared to a Regional Manager role, this role is more focused on day-to-day operations and less on strategic planning and oversight
- Compared to a Community Manager role in a different industry, this role requires a strong understanding of property management software and financial record-keeping
ASSUMPTION: This role offers a unique blend of strategic planning, leadership, and day-to-day operations, with a focus on driving financial success and resident satisfaction.
📝 Sample Projects
- Implementing a new lease administration system to improve efficiency and accuracy
- Developing and executing a marketing campaign to boost occupancy rates and resident satisfaction
- Managing a team of maintenance specialists to ensure timely and high-quality repairs and maintenance
ASSUMPTION: These sample projects illustrate the range of responsibilities and challenges faced by a Senior Community Manager, requiring strong leadership, communication, and problem-solving skills.
❓ Key Questions to Ask During Interview
- What are the biggest challenges facing the properties under management, and how can this role address them?
- How does Hillpointe support the professional development and growth of its employees?
- What is the company's approach to work-life balance, particularly for on-site roles with on-call responsibilities?
- How does Hillpointe measure the success of its Senior Community Managers, and what are the opportunities for advancement within the company?
- What is the company's approach to innovation and embracing new technologies in property management?
ASSUMPTION: These interview questions are designed to assess the company's approach to professional development, work-life balance, performance measurement, advancement opportunities, and innovation.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience in property management and leadership roles
- Prepare for behavioral interview questions that focus on your problem-solving skills and ability to manage teams
- Research Hillpointe's company culture and be prepared to discuss how your values align with the company's mission and values
- Follow up with the hiring manager within one week of submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
