📌 Core Information
🔹 Job Title: Senior Community Manager - Mera & Helm
🔹 Company: Greystar
🔹 Location: Mera, Seattle, WA
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 4, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing day-to-day operations of multiple properties
- Supervising and leading property staff
- Controlling budgets and ensuring operational compliance
- Building and maintaining client relationships
ASSUMPTION: This role requires a high level of responsibility and leadership, with a focus on driving operational excellence and financial success.
📋 Key Responsibilities
✅ Manage daily operations of two or more assigned properties to achieve established budgeted financial and operational goals
✅ Control expenditures by staying within the constraints of the approved budget, including maintenance repairs
✅ Oversee the lease enforcement process, including approving prospective resident applications, discounts, and renewals
✅ Supervise property staff by hiring, leading, directing, and evaluating team members
✅ Assist in managing the client/owner relationship by providing updates and reporting on the property’s performance and responding to owner requests as needed
ASSUMPTION: This role requires a strong understanding of property management, budgeting, and team leadership, as well as excellent communication and customer service skills.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Real Estate, or a related field (or equivalent experience)
Experience: Proven experience in property management, with a focus on fee management preferred
Required Skills:
- Proven supervisory skills to hire, lead, direct, and evaluate team members
- Proficient in MS Office Suite and Yardi/OneSite software
- Excellent communication skills: ability to read, write, and communicate effectively
- Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting
Preferred Skills:
- Experience with property management software other than Yardi/OneSite
- Fluency in a second language
ASSUMPTION: Candidates should have a strong background in property management, with a proven track record of success in a supervisory role.
💰 Compensation & Benefits
Salary Range: $114,000 - $118,500 per year
Benefits:
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
- Generous Paid Time off
- Housing discounts at Greystar-managed communities
- 6-Week Paid Sabbatical after 10 years of service
- 401(k) with Company Match up to 6% of pay after 6 months of service
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000
- Employee Assistance Program
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
- Charitable giving program and benefits
Working Hours: Full-time, Monday-Friday, with on-call responsibilities during evenings, weekends, and holidays
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Senior Community Manager role in the real estate industry. Benefits are subject to change and may vary based on the company's policies and the employee's tenure.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate, specifically Rental Housing, Logistics, and Life Sciences
Company Size: 10,001+ employees (Global), with a decentralized management structure that allows for local market expertise and execution
Founded: 1993, in Charleston, South Carolina
Company Description:
- Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services
- The company manages and operates more than $315 billion of real estate in 250 markets globally, with offices throughout North America, Europe, South America, and the Asia-Pacific region
- Greystar is the largest operator of apartments in the United States, managing more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets
Company Specialties:
- Property Management Services
- Investment Management Services
- Development and Construction Services
Company Website: greystar.com
ASSUMPTION: Greystar's global presence and diverse service offerings provide ample opportunities for career growth and development within the company.
📊 Role Analysis
Career Level: Mid-Senior level, with potential for growth into a regional or corporate role
Reporting Structure: Reports directly to the Regional Property Manager or similar role
Work Arrangement: On-site, with potential for hybrid or remote work depending on the specific property and team structure
Growth Opportunities:
- Promotion to a regional or corporate role within Greystar
- Expanding responsibilities and team leadership opportunities within the current role
- Cross-functional career development through Greystar's various service lines (e.g., investment management, development, construction)
ASSUMPTION: The Senior Community Manager role offers a clear path for career progression within Greystar, with opportunities for both vertical and horizontal growth.
🌍 Location & Work Environment
Office Type: On-site, with potential for hybrid or remote work depending on the specific property and team structure
Office Location(s): Mera, Seattle, WA, with potential for travel to other properties within the region
Geographic Context:
- Seattle, WA is a major tech hub with a high cost of living, but also offers a high quality of life with abundant outdoor recreation opportunities
- The Mera neighborhood is a vibrant, urban community with easy access to public transportation and amenities
- Greystar's global presence provides opportunities for relocation to other markets
Work Schedule: Full-time, with on-call responsibilities during evenings, weekends, and holidays
ASSUMPTION: The Senior Community Manager role may require flexible scheduling and on-call responsibilities to address property management needs outside of regular business hours.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the hiring manager or HR representative
- In-person or virtual interview with the hiring manager and/or other team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Property management experience and expertise
- Supervisory and leadership skills
- Budgeting and financial management skills
- Communication and customer service skills
- Adaptability and problem-solving skills
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and experience with property management
- Research Greystar's company culture and values to demonstrate your fit for the role
- Be prepared to discuss your long-term career goals and how this role fits into your overall career trajectory
ATS Keywords: Property Management, Senior Community Manager, Budgeting, Financial Reporting, Supervisory Skills, Customer Service, Team Leadership, Yardi Software, MS Office Suite, Lease Enforcement, Market Analysis, Resident Satisfaction, Training, Performance Management, Operational Compliance, Maintenance Oversight
ASSUMPTION: Greystar's application process is designed to assess candidates' relevant skills and experience, as well as their cultural fit with the company's values and mission.
🛠️ Tools & Technologies
- Yardi/OneSite property management software
- MS Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Drive, Google Docs)
- Property-specific tools and technologies (e.g., leasing platforms, maintenance management software)
ASSUMPTION: The Senior Community Manager role requires proficiency in relevant property management software, as well as strong communication and collaboration tools for effective team leadership and communication.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Accountability
- Teamwork
- Innovation
Work Style:
- Collaborative and team-oriented
- Results-driven and goal-focused
- Adaptable and responsive to change
- Strong communication and interpersonal skills
- Customer-focused and service-oriented
Self-Assessment Questions:
- Do you align with Greystar's core values, particularly integrity, excellence, and accountability?
- Are you comfortable working in a fast-paced, dynamic environment that requires adaptability and responsiveness to change?
- Do you thrive in a collaborative, team-oriented work environment, and are you able to effectively manage and lead team members?
ASSUMPTION: Greystar's company culture emphasizes strong values, teamwork, and a customer-focused approach, with an emphasis on integrity, excellence, and accountability.
⚠️ Potential Challenges
- Managing multiple properties and teams simultaneously, which can be demanding and stressful
- Dealing with difficult residents, vendors, or other external parties, which may require strong conflict resolution skills
- Working irregular hours, including evenings, weekends, and holidays, which can impact work-life balance
- Navigating a large, decentralized organization, which can present challenges in communication and collaboration
- Managing budgets and financial reporting, which requires strong numerical and analytical skills
ASSUMPTION: The Senior Community Manager role presents unique challenges that require strong leadership, adaptability, and problem-solving skills.
📈 Similar Roles Comparison
- Compared to other property management roles, the Senior Community Manager position offers more responsibility, leadership, and financial management aspects
- In the real estate industry, this role is comparable to a Regional Property Manager or a similar senior-level position within a property management company
- Career paths for this role may include progression into regional or corporate leadership positions, as well as potential transitions into related fields such as investment management or development
ASSUMPTION: The Senior Community Manager role offers a clear career trajectory within the real estate industry, with opportunities for both vertical and horizontal growth.
📝 Sample Projects
- Managing a multi-million-dollar budget for a portfolio of properties, with a focus on maximizing revenue and minimizing expenses
- Implementing a new lease management system to improve efficiency and accuracy in the leasing process
- Leading a team through a property renovation project, ensuring compliance with company standards and completing the project on time and within budget
ASSUMPTION: The Senior Community Manager role involves a wide range of projects and initiatives, requiring strong leadership, project management, and problem-solving skills.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role fit into the overall organizational structure, and what opportunities are there for growth and development?
- What are the most challenging aspects of this role, and how can I best prepare to address them?
- How does Greystar support the professional development and growth of its employees?
- What are the key performance indicators (KPIs) for this role, and how are they measured and tracked?
ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates your interest in the role and your commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and experience with property management
- Research Greystar's company culture and values to demonstrate your fit for the role
- Be prepared to discuss your long-term career goals and how this role fits into your overall career trajectory
- Follow up with the hiring manager or HR representative within one week of your interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
