📌 Core Information
🔹 Job Title: Senior Community Marketing Manager
🔹 Company: Travel + Leisure Co.
🔹 Location: San Antonio area, United States
🔹 Job Type: Full-time
🔹 Category: Hospitality & Tourism
🔹 Date Posted: July 15, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Direct management of the In House & SeaWorld Marketing Team
- Maintaining total site marketing conversion according to site marketing standards
- Coordinating with sales regarding new/changes in marketing programs
- Handling departmental problems and situations
ASSUMPTION: This role requires strong leadership and organizational skills to manage the marketing team and maintain high conversion standards.
📋 Key Responsibilities
✅ Direct management of the In House & SeaWorld Marketing Team, including:
- Hiring, training, and performance reviews
- Planning, assigning, and directing work
- Motivating, rewarding, and providing disciplinary action
✅ Maintain total site marketing conversion according to site marketing standards
✅ Resolve issues pertaining to tour statuses, bookings, coding, and more
✅ Order and maintain departmental supplies
✅ Compile data on each team member’s performance and prepare additional reports as needed
✅ Coordinate with In-House and Front Line sales management regarding tour seats available and potential tour flow
✅ Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated
✅ Submit employee payroll in a timely manner
✅ Perform other related functions as needed
ASSUMPTION: This role involves a high level of multitasking and requires the ability to handle simultaneous situations and departmental problems.
🎯 Required Qualifications
Education: High school diploma or equivalent required
Experience: 2 years of management or supervisory experience in timeshare sales and marketing required
Required Skills:
- Proven experience in timeshare sales and marketing
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to handle multiple situations simultaneously
- Proficient in Microsoft Office
- Knowledge of commission payroll and understanding
Preferred Skills:
- Bachelor's degree in Marketing, Business, or a related field
- Experience with commission payroll software
ASSUMPTION: Candidates with additional relevant experience or education may be given preference.
💰 Compensation & Benefits
Salary Range: $55,000 - $70,000 per year (based on industry standards for a Senior Marketing Manager in the hospitality sector with 2-5 years of experience)
Benefits:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off, parental leave, and holidays (depending on position)
- 401k with employer match (subject to eligibility requirements)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Working Hours: Full-time, 40 hours per week, with a flexible schedule that includes rotating days, nights, weekends, and holidays
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Hospitality & Tourism
Company Size: 10,001+ employees
Founded: 1972 (as a part of Wyndham Worldwide, now Travel + Leisure Co.)
Company Description:
- Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company
- Offers a dynamic portfolio of resort, travel club, and lifestyle travel brands
- Employs over 19,000 dedicated associates worldwide
Company Specialties:
- Vacation ownership and travel membership
- Resort and travel club management
- Lifestyle travel and vacation experiences
Company Website: TravelAndLeisureCo.com
ASSUMPTION: Travel + Leisure Co. is a large, established company with a diverse range of brands and offerings within the hospitality and tourism industry.
📊 Role Analysis
Career Level: Mid-level management
Reporting Structure: This role reports directly to the Marketing Director
Work Arrangement: On-site, with a flexible schedule that includes rotating days, nights, weekends, and holidays
Growth Opportunities:
- Potential advancement to a Marketing Director role
- Expansion of responsibilities within the marketing department
- Opportunities to work on special projects or initiatives
ASSUMPTION: This role offers opportunities for career growth and development within the marketing department and the company as a whole.
🌍 Location & Work Environment
Office Type: Corporate office
Office Location(s): San Antonio area, United States
Geographic Context:
- The San Antonio area offers a mix of urban and suburban environments
- The cost of living is generally lower than in larger metropolitan areas
- The area is home to a diverse range of cultural attractions and outdoor activities
Work Schedule: Full-time, 40 hours per week, with a flexible schedule that includes rotating days, nights, weekends, and holidays
ASSUMPTION: The San Antonio area offers a diverse and affordable living environment, with a range of cultural and recreational opportunities.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with the Marketing Director
Key Assessment Areas:
- Leadership and management skills
- Marketing expertise and industry knowledge
- Problem-solving and decision-making abilities
- Communication and interpersonal skills
Application Tips:
- Highlight relevant experience and achievements in timeshare sales and marketing
- Tailor your resume and cover letter to emphasize your management and leadership skills
- Prepare examples of how you have handled departmental problems and situations in the past
- Research the company and its brands to demonstrate your industry knowledge
ATS Keywords: Timeshare, Marketing, Management, Sales, Customer Interaction, Detail Orientation, Problem Solving, Commission Payroll, Microsoft Office, Independent Work, Interdepartmental Interaction
ASSUMPTION: The application process for this role is likely to be competitive, and candidates should emphasize their relevant experience and skills in their application materials.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Commission payroll software (specific software not mentioned)
- Marketing automation and CRM tools (specific tools not mentioned)
ASSUMPTION: Candidates should be proficient in Microsoft Office and have experience with commission payroll software and marketing automation tools.
👔 Cultural Fit Considerations
Company Values:
- Putting the world on vacation
- Innovation and growth
- Excellence and fun
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on continuous improvement
- Adaptable and able to handle multiple situations simultaneously
Self-Assessment Questions:
- How do you align with the company's values of putting the world on vacation, innovation and growth, and excellence and fun?
- How comfortable are you working in a fast-paced, collaborative environment with a flexible schedule?
- How do your personal work style and management approach fit with the company's work style?
ASSUMPTION: Candidates should assess their fit with the company's values and work style to ensure a successful and fulfilling employment experience.
⚠️ Potential Challenges
- Managing a team with varying levels of experience and skill
- Handling departmental problems and situations in a high-pressure environment
- Meeting and maintaining high marketing conversion standards
- Adapting to a flexible schedule that includes rotating days, nights, weekends, and holidays
ASSUMPTION: This role presents unique challenges that require strong leadership, problem-solving, and adaptability skills.
📈 Similar Roles Comparison
- This role is similar to a Senior Marketing Manager or Marketing Team Lead in the hospitality or tourism industry
- However, this role focuses specifically on timeshare sales and marketing, which may require additional industry-specific knowledge
- Career paths may vary depending on the specific company and industry, but this role offers opportunities for advancement within the marketing department
ASSUMPTION: Candidates should research similar roles in the hospitality and tourism industry to better understand the requirements and career paths for this type of position.
📝 Sample Projects
- Developing and implementing a new marketing campaign to increase timeshare sales
- Analyzing marketing data to identify trends and optimize conversion rates
- Managing a team to execute a large-scale event or promotion
ASSUMPTION: These sample projects are representative of the types of tasks and initiatives a Senior Community Marketing Manager might undertake in this role.
❓ Key Questions to Ask During Interview
- Can you describe the team I will be managing and their current skill levels?
- How does this role fit into the overall marketing strategy for the company?
- What are the biggest challenges facing the marketing department currently, and how can this role help address them?
- What opportunities are there for professional development and growth within the marketing department?
- How does the company support work-life balance for employees with flexible schedules?
ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company culture, as well as to demonstrate their interest and engagement in the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the job posting
- Tailor your resume and cover letter to highlight your relevant experience and skills in timeshare sales and marketing, management, and leadership
- Prepare examples of how you have handled departmental problems and situations in the past
- Research the company and its brands to demonstrate your industry knowledge
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
