📌 Core Information
🔹 Job Title: Senior Consultant, Marketing Cloud
🔹 Company: Komodo Health
🔹 Location: United States
🔹 Job Type: Full-time, Hybrid
🔹 Category: Consulting, Marketing
🔹 Date Posted: April 7, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (remote but based in specific regions or local to hubs)
🚀 Job Overview
Key aspects of this role include:
- Providing technical expertise to deliver solutions using Salesforce Marketing Cloud for Life Sciences clients
- Architecting tailored solutions that meet client needs
- Consulting with clients on marketing automation design and strategy
- Building relationships with clients to identify future opportunities and develop industry networks
- Staying current with business challenges and trends in the practice area
ASSUMPTION: This role requires a strong understanding of Salesforce Marketing Cloud and experience working with clients to deliver tailored solutions.
📋 Key Responsibilities
✅ Support customers within Salesforce Marketing Cloud environment, including setup and troubleshooting of email and SMS journeys, automations and queries, and Cloud Pages
✅ Lead technical design sessions with the client and identify gaps between client’s current and desired end states
✅ Configure/setup integrations between Salesforce Marketing Cloud and Health Cloud using Marketing Cloud Connect
✅ Set up API connections within SFMC and test using Postman, for integration between SFMC and third parties
✅ Implement custom preference centers within SFMC
✅ Write AMPscript to produce dynamic cloud pages and email functionality
✅ Write SQL queries to query audience data and manipulate it as needed within Query Studio and Automation Studio
✅ Create technical design documentation
✅ Perform code reviews
✅ Research and investigate new technologies
✅ Create, manage, and run email and SMS metric reports
✅ Be the subject matter expert on Salesforce Data Cloud, identifying opportunities to implement for our clients as well as for internal Komodo applications
ASSUMPTION: This role involves a mix of technical tasks, client interaction, and project management, requiring strong organizational skills and the ability to multitask.
🎯 Required Qualifications
Education: Bachelor's degree in a related field or equivalent experience
Experience: 5-10 years of experience in consulting, with a focus on Salesforce Marketing Cloud
Required Skills:
- Expert knowledge of Salesforce Marketing Cloud with technical expertise and experience using the platform
- Experience with Marketing Cloud design and building custom data models in Marketing Cloud using data extensions
- Extensive experience using the Marketing Cloud Automations Studio and AMPscript
- Experience with Marketing Cloud Social Studio, Audience builder, Mobile Studio, Advertising Studio, Interaction Studio, and/or Datorama
- Experience in building custom preference centers and cloud pages
- Experience working in a collaborative environment to meet client business needs implementing Salesforce as part of a full project lifecycle
- Demonstrated analytical skills and experience with the complete lifecycle of complex enterprise projects
- Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
- Experience in documenting current state business processes and wire framing system designs using process flow diagram tools, sequence diagrams, as well as making recommendations for future state improved processes and system designs
- Exposure to Salesforce CRM and familiarity with basic configuration (objects, fields, permission sets, etc.)
Preferred Skills:
- Project leadership
- Agile SCRUM methodologies
- Omnichannel HCP, Patient, and Consumer expertise
- Marketing/Agency experience
- Health Cloud Experience
- Salesforce certifications, consulting, Life Sciences experience, particularly in Pharmaceutical
ASSUMPTION: While not explicitly stated, it's assumed that candidates should have relevant certifications or a willingness to acquire them within a specified time frame.
💰 Compensation & Benefits
Salary Range: $121,000 - $171,000 USD (varies by location)
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Time Off
- 401(k) with Company Match
- Disability Insurance
- Life Insurance
Working Hours: Full-time, with a hybrid work arrangement (remote but based in specific regions or local to hubs)
ASSUMPTION: The salary range provided is based on the company's pay transparency statement and may vary depending on the location and experience level of the candidate.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically focused on healthcare data and analytics
Company Size: 501-1,000 employees (mid-sized company)
Founded: 2014, with a mission to reduce the global burden of disease through smarter use of data
Company Description:
- Komodo Health partners with customers to improve patient care and reduce disease burden through data-driven insights
- The Komodo Health Platform delivers patient-level insights by dynamically analyzing the broadest array of data across patients, practitioners, and health systems
- The company aims to put patients at the center of clinical innovation, helping customers extend the reach of innovative therapies, align investments toward the right patients and practitioners, address unmet medical needs in communities, and increase care quality while reducing cost
Company Specialties:
- Data Engineering
- Life Sciences
- Predictive Analytics
- Healthcare
- Professional Services
- Machine Intelligence
- Software-as-a-Service
- Artificial Intelligence
- Product Management
- Product Marketing
Company Website: www.komodohealth.com
ASSUMPTION: Komodo Health is a mid-sized company focused on leveraging data to improve healthcare outcomes and reduce disease burden.
📊 Role Analysis
Career Level: Senior Consultant (experienced professional with significant industry knowledge)
Reporting Structure: This role reports directly to the Marketing Cloud Practice Lead and works collaboratively with other practice areas and internal teams
Work Arrangement: Hybrid (remote but based in specific regions or local to hubs, with flexibility for remote work)
Growth Opportunities:
- Potential to take on project leadership roles as experience grows
- Opportunities to work on diverse projects across various therapeutic areas and healthcare stakeholders
- Possibility to transition into a more specialized or management role within the Marketing Cloud practice
ASSUMPTION: This role offers growth opportunities based on experience and performance, with potential to take on more responsibility and advance within the Marketing Cloud practice.
🌍 Location & Work Environment
Office Type: Hybrid (remote but based in specific regions or local to hubs)
Office Location(s): San Francisco, New York City, Chicago
Geographic Context:
- United States (with flexibility for remote work in specific regions)
- Access to major healthcare hubs and life sciences industry centers
- Opportunity to work with clients across the country and potentially internationally
Work Schedule: Full-time, with a hybrid work arrangement (remote but based in specific regions or local to hubs)
ASSUMPTION: The hybrid work arrangement offers flexibility and the opportunity to work remotely while still having access to in-person collaboration and resources.
💼 Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screen with the hiring manager
- Technical assessment or case study presentation
- Final interview with the Marketing Cloud Practice Lead and other team members
- Background check and offer extension
Key Assessment Areas:
- Technical expertise in Salesforce Marketing Cloud
- Consulting experience and ability to understand client needs
- Project management skills and ability to multitask
- Communication and collaboration skills
- Problem-solving and analytical skills
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Demonstrate your understanding of Salesforce Marketing Cloud and its applications in a consulting context
- Showcase your ability to work collaboratively and manage multiple projects
- Prepare for behavioral interview questions that focus on your consulting experience and problem-solving skills
ATS Keywords: Salesforce Marketing Cloud, Consulting, Marketing Automation, Data Modeling, Project Management, Client Engagement, Technical Design, Integration, Email Marketing, SMS Marketing, Health Cloud, Agile SCRUM, Omnichannel Marketing, Life Sciences
ASSUMPTION: The application process focuses on assessing technical expertise, consulting experience, and problem-solving skills, with a strong emphasis on Salesforce Marketing Cloud.
🛠️ Tools & Technologies
- Salesforce Marketing Cloud (Email Studio, Automation Studio, Social Studio, etc.)
- Salesforce Health Cloud
- Marketing Cloud Connect
- Postman
- AMPscript
- SQL
- Query Studio
- Automation Studio
- Cloud Pages
- Data extensions
- Marketing Cloud Social Studio
- Marketing Cloud Mobile Studio
- Marketing Cloud Advertising Studio
- Marketing Cloud Interaction Studio
- Marketing Cloud Datorama
ASSUMPTION: This role requires a strong understanding of Salesforce Marketing Cloud and its various tools and technologies.
👔 Cultural Fit Considerations
Company Values:
- Be awesome
- Seek growth
- Deliver “wow”
- Enjoy the ride
Work Style:
- Collaborative and supportive team environment
- Focus on delivering high-quality solutions and exceeding client expectations
- Emphasis on continuous learning and professional development
- Flexible work arrangement with a focus on results and outcomes
Self-Assessment Questions:
- Do you align with Komodo Health’s core values and work style?
- Are you comfortable working in a hybrid environment, balancing remote work and in-person collaboration?
- Do you have strong problem-solving skills and the ability to work independently?
- Are you comfortable managing multiple projects and priorities?
- Do you have experience working with clients in a consulting capacity?
ASSUMPTION: Komodo Health values candidates who align with their core values, are comfortable with a hybrid work environment, and have strong problem-solving and project management skills.
⚠️ Potential Challenges
- Managing multiple projects and priorities simultaneously
- Balancing remote work and in-person collaboration in a hybrid environment
- Keeping up with the latest Salesforce Marketing Cloud updates and best practices
- Adapting to the unique needs and requirements of each client
- Working with clients in the life sciences industry, which may have specific regulations and compliance requirements
ASSUMPTION: This role presents unique challenges that require strong organizational skills, adaptability, and a solid understanding of Salesforce Marketing Cloud and its applications in a consulting context.
📈 Similar Roles Comparison
- This role is similar to other senior consultant roles in marketing cloud implementation and consulting, but with a focus on the life sciences industry
- Compared to other senior consultant roles, this position may require more industry-specific knowledge and experience with healthcare data and analytics
- Career progression may involve transitioning into a more specialized or management role within the Marketing Cloud practice
ASSUMPTION: While this role shares similarities with other senior consultant roles, it has unique aspects that require specific industry knowledge and experience.
📝 Sample Projects
- Implementing a custom preference center for a pharmaceutical client to improve patient engagement and data collection
- Developing an omnichannel marketing strategy for a biotechnology company to increase brand awareness and drive product adoption
- Creating a data model and automation workflow for a healthcare provider network to streamline patient communication and improve care coordination
ASSUMPTION: Sample projects may involve working with clients in the life sciences industry to improve patient engagement, drive product adoption, and streamline care coordination.
❓ Key Questions to Ask During Interview
- Can you describe a typical project lifecycle for a Marketing Cloud implementation?
- How does the Marketing Cloud team collaborate with other practice areas and internal teams?
- What are the most challenging aspects of working with clients in the life sciences industry?
- How does Komodo Health support the professional development of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
ASSUMPTION: Interview questions should focus on understanding the role's responsibilities, the team's dynamics, and the company's culture and growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for behavioral interview questions that focus on your consulting experience and problem-solving skills
- If selected, be prepared to participate in a technical assessment or case study presentation
- Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
