π Core Information
πΉ Job Title: Senior Content Designer
πΉ Company: eBay
πΉ Location: Remote Ireland
πΉ Job Type: Full-Time
πΉ Category: Technology, Information and Internet
πΉ Date Posted: 2025-07-02
πΉ Experience Level: Mid-Senior level (5-10 years)
πΉ Remote Status: Remote (Ireland only)
π Job Overview
Key aspects of this role include:
- Managing and coordinating the work of up to 15 content designers across multiple regions
- Ensuring timely delivery of high-quality content that meets editorial standards
- Monitoring content performance and collaborating with product owners to enhance customer experiences
- Partnering with global content domains and localization teams to ensure content adaptability
- Working with content strategy to communicate capacity requirements and constraints
ASSUMPTION: This role requires strong leadership, coordination, and communication skills to manage a team of content designers across different time zones and regions.
π Key Responsibilities
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Manage and coordinate the work of up to 15 content designers across DE, FRITES, other European countries, APAC, and GBH
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Ensure all work from planning, incremental intake, run the business, and tech transformation is triaged correctly and delivered on time and to the highest editorial standards
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Monitor and report on content performance, and collaborate with product owners to improve customer experiences
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Review customer insights and feedback on content, and work with product teams to act on it
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Communicate customer pain points with partners and explore ways to deal with them
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Partner with content designers from global domains and localization teams to ensure content experiences are applicable in other locales and adaptable to the sites under eBay's remit
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Partner with content strategy to communicate capacity requirements and constraints, and investigate the impact of projects and changes proposed by partners and the business
ASSUMPTION: This role involves a mix of strategic planning, hands-on content creation, and cross-functional collaboration to ensure eBay's content meets the needs of its diverse customer base.
π― Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., English, Journalism, Communications) or equivalent experience
Experience: 5-10 years of experience in content design, with at least 2 years in a management or leadership role
Required Skills:
- Expertise in spelling, grammar, syntax, diction, editing, and proofreading
- Strong triaging and coordination skills
- Experience in research (e.g., subject matter research, competitive analysis)
- Data analysis skills (e.g., page level sessions, escalation, conversion)
- Experience in content audits and gap analysis
- Content management and governance experience
- Information architecture experience
Preferred Skills:
- Experience working with remote, global teams
- Fluency in multiple languages
ASSUMPTION: Candidates should have a strong background in content design and management, with a proven track record of delivering high-quality content on time and within budget.
π° Compensation & Benefits
Salary Range: β¬70,000 - β¬90,000 per year (AI estimate based on market research and experience level)
Benefits:
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Generous time off and paid holidays
- Employee stock purchase plan
- Tuition assistance and professional development opportunities
- Discounts on eBay purchases
Working Hours: Full-time (40 hours per week), with flexibility for remote work
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: eBay operates in the competitive e-commerce and technology sectors, with a focus on connecting buyers and sellers globally
Company Size: eBay has over 10,000 employees worldwide, providing ample opportunities for growth and collaboration
Founded: eBay was founded in 1995 and has since grown into a global e-commerce leader
Company Description:
- eBay is a global e-commerce platform that connects millions of buyers and sellers worldwide
- The company offers a wide range of products and services, including online marketplaces, payment processing, and advertising
- eBay is committed to fostering an inclusive and diverse work environment
Company Specialties:
- E-commerce marketplaces
- Payment processing
- Advertising
- Technology and innovation
Company Website: https://www.ebayinc.com/
ASSUMPTION: eBay's large size and global presence offer candidates the opportunity to work on diverse projects and collaborate with teams across various regions and functions.
π Role Analysis
Career Level: Mid-Senior level (5-10 years of experience)
Reporting Structure: This role reports directly to the Regional Content Domain Lead
Work Arrangement: Remote (Ireland only), with flexibility for on-site work as needed
Growth Opportunities:
- Potential to advance to a more senior role within the content team or explore opportunities in related fields
- Chance to work on high-impact projects that directly influence eBay's global customer experience
- Opportunity to develop leadership and management skills by overseeing a team of content designers
ASSUMPTION: This role offers strong growth potential for candidates looking to advance their careers in content design and management.
π Location & Work Environment
Office Type: Remote (with flexibility for on-site work as needed)
Office Location(s): Ireland (remote work only)
Geographic Context:
- Ireland has a vibrant tech industry and a strong focus on innovation
- The country offers a high quality of life, with a rich cultural heritage and natural beauty
- Ireland has a favorable time zone for collaboration with eBay's global teams
Work Schedule: Full-time (40 hours per week), with flexibility for remote work
ASSUMPTION: Remote work in Ireland offers candidates the opportunity to enjoy a high quality of life while collaborating with eBay's global teams.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with the hiring manager
- In-depth interview with the content team
- Final interview with the Regional Content Domain Lead
Key Assessment Areas:
- Content design and creation skills
- Leadership and management abilities
- Cross-functional collaboration and communication
- Problem-solving and decision-making
Application Tips:
- Highlight your experience in content design, management, and leadership
- Include examples of your work that demonstrate your ability to create high-quality, customer-focused content
- Tailor your resume and cover letter to emphasize your relevant skills and experiences
- Prepare for behavioral and situational interview questions that focus on your leadership, communication, and problem-solving skills
ATS Keywords: Content design, content management, content strategy, customer experience, team leadership, cross-functional collaboration, data analysis, information architecture
ASSUMPTION: eBay's interview process is designed to assess candidates' technical skills, leadership abilities, and cultural fit within the organization.
π οΈ Tools & Technologies
- Content management systems (e.g., Adobe Experience Manager, Sitecore)
- Project management tools (e.g., Asana, JIRA)
- Collaboration platforms (e.g., Microsoft Teams, Slack)
- Data analysis tools (e.g., Google Analytics, Tableau)
ASSUMPTION: Candidates should be comfortable using a variety of tools and technologies to manage content projects and collaborate with cross-functional teams.
π Cultural Fit Considerations
Company Values:
- Customer obsession
- Ingenuity
- One eBay
- Accountability
- Inclusion
Work Style:
- Collaborative and cross-functional
- Data-driven and customer-focused
- Agile and adaptable
- Results-oriented and accountable
Self-Assessment Questions:
- Do you thrive in a collaborative, cross-functional work environment?
- Are you comfortable using data to inform content decisions and improve customer experiences?
- Do you have strong leadership and management skills, with the ability to oversee a team of content designers?
ASSUMPTION: Candidates should assess their fit with eBay's company values and work style to ensure a successful and fulfilling career with the organization.
β οΈ Potential Challenges
- Managing a remote, global team with varying time zones and cultural backgrounds
- Balancing the needs of multiple stakeholders, including customers, product owners, and partners
- Keeping up with the fast-paced and ever-changing e-commerce landscape
- Adapting to eBay's agile and dynamic work environment
ASSUMPTION: Candidates should be prepared to face these challenges and leverage their skills and experiences to overcome them.
π Similar Roles Comparison
- eBay's Senior Content Designer role differs from similar roles at other companies in its focus on managing a global team of content designers and collaborating with cross-functional partners
- eBay's content team works closely with product owners and other stakeholders to ensure content meets the needs of the company's diverse customer base
- This role offers strong growth potential for candidates looking to advance their careers in content design and management
ASSUMPTION: Candidates should research similar roles at other companies to better understand the unique aspects of eBay's Senior Content Designer position.
π Sample Projects
- Managing a team of content designers to create and maintain high-quality, customer-focused content for eBay's global marketplaces
- Collaborating with product owners to improve customer experiences and drive business results
- Conducting content audits and gap analyses to identify opportunities for improvement and optimization
ASSUMPTION: These sample projects provide a glimpse into the day-to-day responsibilities and challenges of eBay's Senior Content Designer role.
β Key Questions to Ask During Interview
- How does this role fit into eBay's overall content strategy, and how will my work contribute to the company's success?
- What are the biggest challenges facing the content team, and how can this role help address them?
- How does eBay support the professional development and growth of its content designers?
- What is the expected timeline for onboarding and ramping up in this role?
- How does eBay foster a culture of inclusion and diversity within its content team?
ASSUMPTION: These key questions will help candidates better understand the role, the team, and the company, and make an informed decision about their fit with the organization.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences in content design, management, and leadership
- Prepare for behavioral and situational interview questions that focus on your leadership, communication, and problem-solving skills
- Follow up with the hiring manager one week after submitting your application to express your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.