e

Senior Content Designer

eBay
Full-time
Remote
Worldwide
🎨 Brand & Creative Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Content Designer

πŸ”Ή Company: eBay

πŸ”Ή Location: Remote Ireland

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Technology, Information and Internet

πŸ”Ή Date Posted: 2025-07-02

πŸ”Ή Experience Level: Mid-Senior level (5-10 years)

πŸ”Ή Remote Status: Remote (Ireland only)

πŸš€ Job Overview

Key aspects of this role include:

  • Managing and coordinating the work of up to 15 content designers across multiple regions
  • Ensuring timely delivery of high-quality content that meets editorial standards
  • Monitoring content performance and collaborating with product owners to enhance customer experiences
  • Partnering with global content domains and localization teams to ensure content adaptability
  • Working with content strategy to communicate capacity requirements and constraints

ASSUMPTION: This role requires strong leadership, coordination, and communication skills to manage a team of content designers across different time zones and regions.

πŸ“‹ Key Responsibilities

βœ… Manage and coordinate the work of up to 15 content designers across DE, FRITES, other European countries, APAC, and GBH

βœ… Ensure all work from planning, incremental intake, run the business, and tech transformation is triaged correctly and delivered on time and to the highest editorial standards

βœ… Monitor and report on content performance, and collaborate with product owners to improve customer experiences

βœ… Review customer insights and feedback on content, and work with product teams to act on it

βœ… Communicate customer pain points with partners and explore ways to deal with them

βœ… Partner with content designers from global domains and localization teams to ensure content experiences are applicable in other locales and adaptable to the sites under eBay's remit

βœ… Partner with content strategy to communicate capacity requirements and constraints, and investigate the impact of projects and changes proposed by partners and the business

ASSUMPTION: This role involves a mix of strategic planning, hands-on content creation, and cross-functional collaboration to ensure eBay's content meets the needs of its diverse customer base.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., English, Journalism, Communications) or equivalent experience

Experience: 5-10 years of experience in content design, with at least 2 years in a management or leadership role

Required Skills:

  • Expertise in spelling, grammar, syntax, diction, editing, and proofreading
  • Strong triaging and coordination skills
  • Experience in research (e.g., subject matter research, competitive analysis)
  • Data analysis skills (e.g., page level sessions, escalation, conversion)
  • Experience in content audits and gap analysis
  • Content management and governance experience
  • Information architecture experience

Preferred Skills:

  • Experience working with remote, global teams
  • Fluency in multiple languages

ASSUMPTION: Candidates should have a strong background in content design and management, with a proven track record of delivering high-quality content on time and within budget.

πŸ’° Compensation & Benefits

Salary Range: €70,000 - €90,000 per year (AI estimate based on market research and experience level)

Benefits:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Generous time off and paid holidays
  • Employee stock purchase plan
  • Tuition assistance and professional development opportunities
  • Discounts on eBay purchases

Working Hours: Full-time (40 hours per week), with flexibility for remote work

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: eBay operates in the competitive e-commerce and technology sectors, with a focus on connecting buyers and sellers globally

Company Size: eBay has over 10,000 employees worldwide, providing ample opportunities for growth and collaboration

Founded: eBay was founded in 1995 and has since grown into a global e-commerce leader

Company Description:

  • eBay is a global e-commerce platform that connects millions of buyers and sellers worldwide
  • The company offers a wide range of products and services, including online marketplaces, payment processing, and advertising
  • eBay is committed to fostering an inclusive and diverse work environment

Company Specialties:

  • E-commerce marketplaces
  • Payment processing
  • Advertising
  • Technology and innovation

Company Website: https://www.ebayinc.com/

ASSUMPTION: eBay's large size and global presence offer candidates the opportunity to work on diverse projects and collaborate with teams across various regions and functions.

πŸ“Š Role Analysis

Career Level: Mid-Senior level (5-10 years of experience)

Reporting Structure: This role reports directly to the Regional Content Domain Lead

Work Arrangement: Remote (Ireland only), with flexibility for on-site work as needed

Growth Opportunities:

  • Potential to advance to a more senior role within the content team or explore opportunities in related fields
  • Chance to work on high-impact projects that directly influence eBay's global customer experience
  • Opportunity to develop leadership and management skills by overseeing a team of content designers

ASSUMPTION: This role offers strong growth potential for candidates looking to advance their careers in content design and management.

🌍 Location & Work Environment

Office Type: Remote (with flexibility for on-site work as needed)

Office Location(s): Ireland (remote work only)

Geographic Context:

  • Ireland has a vibrant tech industry and a strong focus on innovation
  • The country offers a high quality of life, with a rich cultural heritage and natural beauty
  • Ireland has a favorable time zone for collaboration with eBay's global teams

Work Schedule: Full-time (40 hours per week), with flexibility for remote work

ASSUMPTION: Remote work in Ireland offers candidates the opportunity to enjoy a high quality of life while collaborating with eBay's global teams.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call with the hiring manager
  • In-depth interview with the content team
  • Final interview with the Regional Content Domain Lead

Key Assessment Areas:

  • Content design and creation skills
  • Leadership and management abilities
  • Cross-functional collaboration and communication
  • Problem-solving and decision-making

Application Tips:

  • Highlight your experience in content design, management, and leadership
  • Include examples of your work that demonstrate your ability to create high-quality, customer-focused content
  • Tailor your resume and cover letter to emphasize your relevant skills and experiences
  • Prepare for behavioral and situational interview questions that focus on your leadership, communication, and problem-solving skills

ATS Keywords: Content design, content management, content strategy, customer experience, team leadership, cross-functional collaboration, data analysis, information architecture

ASSUMPTION: eBay's interview process is designed to assess candidates' technical skills, leadership abilities, and cultural fit within the organization.

πŸ› οΈ Tools & Technologies

  • Content management systems (e.g., Adobe Experience Manager, Sitecore)
  • Project management tools (e.g., Asana, JIRA)
  • Collaboration platforms (e.g., Microsoft Teams, Slack)
  • Data analysis tools (e.g., Google Analytics, Tableau)

ASSUMPTION: Candidates should be comfortable using a variety of tools and technologies to manage content projects and collaborate with cross-functional teams.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer obsession
  • Ingenuity
  • One eBay
  • Accountability
  • Inclusion

Work Style:

  • Collaborative and cross-functional
  • Data-driven and customer-focused
  • Agile and adaptable
  • Results-oriented and accountable

Self-Assessment Questions:

  • Do you thrive in a collaborative, cross-functional work environment?
  • Are you comfortable using data to inform content decisions and improve customer experiences?
  • Do you have strong leadership and management skills, with the ability to oversee a team of content designers?

ASSUMPTION: Candidates should assess their fit with eBay's company values and work style to ensure a successful and fulfilling career with the organization.

⚠️ Potential Challenges

  • Managing a remote, global team with varying time zones and cultural backgrounds
  • Balancing the needs of multiple stakeholders, including customers, product owners, and partners
  • Keeping up with the fast-paced and ever-changing e-commerce landscape
  • Adapting to eBay's agile and dynamic work environment

ASSUMPTION: Candidates should be prepared to face these challenges and leverage their skills and experiences to overcome them.

πŸ“ˆ Similar Roles Comparison

  • eBay's Senior Content Designer role differs from similar roles at other companies in its focus on managing a global team of content designers and collaborating with cross-functional partners
  • eBay's content team works closely with product owners and other stakeholders to ensure content meets the needs of the company's diverse customer base
  • This role offers strong growth potential for candidates looking to advance their careers in content design and management

ASSUMPTION: Candidates should research similar roles at other companies to better understand the unique aspects of eBay's Senior Content Designer position.

πŸ“ Sample Projects

  • Managing a team of content designers to create and maintain high-quality, customer-focused content for eBay's global marketplaces
  • Collaborating with product owners to improve customer experiences and drive business results
  • Conducting content audits and gap analyses to identify opportunities for improvement and optimization

ASSUMPTION: These sample projects provide a glimpse into the day-to-day responsibilities and challenges of eBay's Senior Content Designer role.

❓ Key Questions to Ask During Interview

  • How does this role fit into eBay's overall content strategy, and how will my work contribute to the company's success?
  • What are the biggest challenges facing the content team, and how can this role help address them?
  • How does eBay support the professional development and growth of its content designers?
  • What is the expected timeline for onboarding and ramping up in this role?
  • How does eBay foster a culture of inclusion and diversity within its content team?

ASSUMPTION: These key questions will help candidates better understand the role, the team, and the company, and make an informed decision about their fit with the organization.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant skills and experiences in content design, management, and leadership
  • Prepare for behavioral and situational interview questions that focus on your leadership, communication, and problem-solving skills
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.