📌 Core Information
🔹 Job Title: Senior Content Designer
🔹 Company: AffiniPay
🔹 Location: Remote
🔹 Job Type: Full-time
🔹 Category: Design
🔹 Date Posted: July 7, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Fully Remote
🚀 Job Overview
Key aspects of this role include:
- Defining and championing strategic product-led growth through content
- Building and leading cross-functional partnerships with executive stakeholders
- Cultivating user empathy and design excellence across the organization
- Elevating design craft and systemic impact through innovative content solutions
- Inspiring and influencing the design organization to foster a content-first culture
ASSUMPTION: This role requires a high level of strategic thinking, collaboration, and leadership to drive content strategy and execution across multiple product areas.
📋 Key Responsibilities
✅ Define and articulate the overarching content vision and strategy that drives transformative product-led growth
✅ Build and nurture executive-level partnerships with Product, Engineering, Research, Marketing, and Business Leadership
✅ Instill a deep culture of user empathy and advocate for the user's comprehension and information needs at the highest strategic levels
✅ Establish and evolve enterprise-level content principles, standards, and best practices across the design and product organizations
✅ Set the bar for content design excellence and innovation, leveraging a masterful command of user-centered content design methodologies, content strategy, and UX writing principles
✅ Serve as a key strategic partner and influencer for Product, Engineering, User Research, and Marketing leadership, shaping company-wide initiatives
✅ Define and implement content design processes, tools, and strategies that optimize the entire product development lifecycle for scalability, maintainability, and maximum organizational impact
ASSUMPTION: This role involves a mix of strategic planning, cross-functional collaboration, and hands-on content design to ensure a cohesive, intuitive, and highly refined content experience across the entire product ecosystem.
🎯 Required Qualifications
Education: Bachelor’s degree in English, HCI, Communications, or a related field
Experience: 5-9+ years in content strategy, UX writing, or content design, with at least 2 years in a lead role
Required Skills:
- Proven expertise in user-centered content design and research methodologies
- Strong portfolio demonstrating strategic content leadership across platforms and business impact
- Exceptional communication skills with the ability to influence VP-level stakeholders
- Visionary in UX writing, accessibility, ethical content design, and systems governance
- Confident facilitator with Design Thinking expertise, thriving in ambiguity and working autonomously
Preferred Skills:
- Experience with the financial technology (fintech) industry, legaltech industry, or SaaS products
ASSUMPTION: Candidates with a strong background in content strategy, UX writing, or content design, along with proven leadership experience, will be well-suited for this role.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (based on industry standards for a Senior Content Designer with 5-10 years of experience)
Benefits:
- Fully covered medical, dental, and vision coverage
- Flexible paid time off policy
- 401K with company match
- Mid-year and end-of-year bonuses and equity options for all full-time employees
- Health wellness program, including nutrition consultations, mental health apps, and access to discounted memberships
- Parental resources, including 16 weeks of paid time off for primary caregivers
- Professional development opportunities, including mentorships, leadership programs, and AffiniPayU courses
- Matching gift program and organized activities focused on donations, volunteerism, and supporting local communities
- D&I initiatives providing educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among the entire staff
- In-office experience at headquarters in Austin and San Diego, including free lunch delivery, a fully stocked kitchen, and sweet surprises for afternoon pick-me-ups
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range and benefits package are competitive and in line with industry standards for a Senior Content Designer role.
📌 Applicant Insights
🔍 Company Context
Industry: Embedded Software Products (Fintech)
Company Size: 201-500 employees (Mid-size company with a growth-focused culture)
Founded: 2005 (Established company with a history of growth and innovation)
Company Description:
- AffiniPay is a leading fintech company based out of Austin, Texas
- As the market leader in professional services payments and practice management software, AffiniPay's tech products serve legal, accounting, architectural, engineering, and construction firms
- The company has been recognized as one of Inc. 5000’s fastest-growing companies in the U.S. for 13 years in a row
Company Specialties:
- Merchant Service Provider
- Specialize in Associations and Non-profits
- Member Benefit Programs
- LawPay Products & Services for Legal Community
- PCI Compliance
Company Website: http://www.affinipay.com
ASSUMPTION: AffiniPay is a well-established fintech company with a strong focus on growth and innovation, offering a dynamic work environment for its employees.
📊 Role Analysis
Career Level: Senior (Experienced professional with significant leadership responsibilities)
Reporting Structure: Reports directly to the Head of Design or a similar executive role
Work Arrangement: Fully Remote (with occasional in-office collaboration)
Growth Opportunities:
- Potential to grow into a Director or VP of Content role as the company continues to expand
- Opportunities to mentor and develop junior content designers and product designers
- Chance to shape the content strategy and direction of multiple product areas or an entire product line
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a substantial impact on the company's content strategy and product offerings.
🌍 Location & Work Environment
Office Type: Hybrid (Remote with occasional in-office collaboration)
Office Location(s): Austin, TX (Headquarters) and San Diego, CA
Geographic Context:
- Austin, TX: Known for its vibrant tech industry, live music scene, and outdoor activities
- San Diego, CA: Offers a Mediterranean climate, beaches, and a diverse cultural scene
Work Schedule: Flexible hours with a focus on results and deliverables
ASSUMPTION: The remote work arrangement offers flexibility and work-life balance, while occasional in-office collaboration fosters team building and knowledge sharing.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the Talent Acquisition Team
- Technical assessment or case study presentation
- Final interview with hiring managers and/or team members
- Background check and offer extension
Key Assessment Areas:
- Content strategy and visioning skills
- Cross-functional collaboration and leadership abilities
- User-centered design and research methodologies
- Portfolio presentation and discussion
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare a strong portfolio showcasing your content strategy, UX writing, and content design work
- Be ready to discuss your approach to user research, AI/ML integration, and content automation
- Research AffiniPay's products, company culture, and values to demonstrate your fit for the role
ATS Keywords: Content Strategy, UX Writing, Content Design, User-Centered Design, AI Content Systems, Cross-Functional Collaboration, Content Automation, Product-Led Growth
ASSUMPTION: The interview process will focus on assessing the candidate's strategic thinking, leadership skills, and content design expertise, with a strong emphasis on portfolio presentation and discussion.
🛠️ Tools & Technologies
- Content management systems (CMS)
- AI content systems and tools
- User research and analytics tools
- Design and prototyping tools (e.g., Sketch, Figma, Adobe XD)
- Collaboration and project management tools (e.g., JIRA, Asana, Trello)
ASSUMPTION: Familiarity with relevant content management systems, AI content systems, user research tools, design tools, and collaboration platforms is essential for this role.
👔 Cultural Fit Considerations
Company Values:
- Collaborative
- Innovative
- Growth-focused
- Customer-centric
- Inclusive
Work Style:
- Fast-paced and dynamic
- Results-driven and data-informed
- Cross-functional and collaborative
- Continuously learning and improving
- Remote-friendly and flexible
Self-Assessment Questions:
- Do you thrive in a fast-paced, growth-focused environment?
- Are you comfortable working remotely and collaborating with distributed teams?
- Do you have a proven track record of driving content strategy and innovation in a cross-functional setting?
- Are you passionate about user-centered design and user research methodologies?
- Do you embrace a culture of continuous learning and improvement?
ASSUMPTION: Candidates who align with AffiniPay's values and work style, and who are passionate about driving content strategy and innovation in a fast-paced, cross-functional setting, will be well-suited for this role.
⚠️ Potential Challenges
- Managing multiple product areas or an entire product line may require significant time and resource allocation
- Cross-functional collaboration and stakeholder management can be challenging in a fast-paced, growth-focused environment
- Balancing strategic content visioning with hands-on content design may require strong time management and prioritization skills
- Occasional in-office collaboration may necessitate travel and adjustments to work-life balance
ASSUMPTION: While this role offers significant growth and impact, it also presents challenges that require strong leadership, time management, and collaboration skills.
📈 Similar Roles Comparison
- Unlike traditional content design roles, this position requires a strong strategic focus and cross-functional leadership
- In the fintech industry, content strategy and user experience are critical for driving product adoption and revenue growth
- Compared to other senior content design roles, this position offers significant growth potential and impact on multiple product areas or an entire product line
ASSUMPTION: This role is unique in its strategic focus, cross-functional leadership requirements, and growth potential within the fintech industry.
📝 Sample Projects
- Redesigning the content strategy and user experience for a flagship product, resulting in a 30% increase in user engagement and a 20% increase in revenue
- Developing and implementing a content automation strategy that reduced manual content creation time by 50% and improved content consistency across platforms
- Conducting user research and usability testing to inform the design and content direction of a new product, leading to a successful launch and positive user feedback
ASSUMPTION: These sample projects demonstrate the candidate's ability to drive strategic content visioning, content automation, and user-centered design in a cross-functional setting.
❓ Key Questions to Ask During Interview
- Can you describe the content strategy and vision for your flagship product, and how you plan to extend this strategy to other product areas?
- How do you approach cross-functional collaboration and stakeholder management, especially when balancing strategic content visioning with hands-on content design?
- Can you walk me through your process for conducting user research and usability testing, and how you incorporate these insights into your content design decisions?
- How do you envision leveraging AI and automation to improve content efficiency, consistency, and personalization across our product suite?
- What steps would you take to foster a culture of user empathy and design excellence within our organization, and how would you measure the success of these initiatives?
ASSUMPTION: These interview questions will help assess the candidate's strategic thinking, leadership skills, and content design expertise, with a focus on their ability to drive content strategy and innovation in a cross-functional setting.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare a strong portfolio showcasing your content strategy, UX writing, and content design work
- Be ready to discuss your approach to user research, AI/ML integration, and content automation
- Research AffiniPay's products, company culture, and values to demonstrate your fit for the role
- Follow up with the hiring team one week after submitting your application, if you haven't heard back
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
