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Senior Content Designer

GoFundMe
Full-time
On-site
San Francisco, California, United States
🎨 Brand & Creative Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Content Designer

πŸ”Ή Company: GoFundMe

πŸ”Ή Location: San Francisco, California, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: 🎨 Brand & Creative Marketing

πŸ”Ή Date Posted: Mon Mar 31 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Shaping mission-critical product initiatives with impactful content design.
  • Advocating for consistent and motivating language in product development.
  • Crafting experiences for social media platforms including user-generated content.
  • Developing and evolving GoFundMe’s content design processes and standards.

ASSUMPTION: "On-site" subtly implies some required in-office presence despite being a hybrid role, with flexibility based on location preferences within San Diego, Los Angeles, or San Francisco.

πŸ“‹ Key Responsibilities

βœ… Lead content design on high-profile product initiatives as part of a cross-functional product team.

βœ… Partner effectively with product designers, researchers, managers, engineers, and other stakeholders.

βœ… Align work with business goals while prioritizing user needs and design systems.

βœ… Advocate for engaging content throughout the product lifecycle and mentor colleagues to enhance UX writing skills.

ASSUMPTION: Responsibilities include cross-departmental collaboration, highlighting the need for teamwork skills.

🎯 Required Qualifications

Education: Not specified

Experience: Designing product content specifically for social media ecosystems is essential.

Required Skills:

  • Strong content design portfolio
  • Experience with social media platform content design
  • Ability to articulate recommendations to stakeholders

Preferred Skills:

  • Experience in growing a small content design practice
  • Writing experience in digital fundraising

ASSUMPTION: Educational requirements might be flexible due to the emphasis on skills and portfolio.

πŸ’° Compensation & Benefits

Salary Range: $130,000 - $195,000, plus equity and benefits

Benefits:

  • Competitive pay and comprehensive healthcare benefits
  • Financial assistance for hybrid work and commuting
  • Generous parental leave and flexible time-off policies

Working Hours: 40 hours per week, with possible flexibility for hybrid arrangements

ASSUMPTION: Salary varies according to work location and individual skills, subject to further discussion during recruitment.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Fundraising, with a focus on empowering global communities to support each other

Company Size: 201-500 employees, offering a balance of agile work environments with vast networking opportunities

Founded: 2010

Company Description:

  • Community of over 200 million donors, raising over $15 billion for various causes
  • Backed by top management and leading tech firms
  • Committed to making a positive global impact through innovative tools

Company Specialties:

  • Crowdfunding
  • Online fundraising
  • Social fundraising

Company Website: https://gfme.co/homepage

ASSUMPTION: GoFundMe's diverse employee base and extensive industry influence bolster a dynamic and innovative working environment.

πŸ“Š Role Analysis

Career Level: Senior, with strong influence on shaping content strategy and practices

Reporting Structure: Reports to upper management with significant cross-functional team interaction

Work Arrangement: Predominantly office-based with hybrid functionality in designated cities

Growth Opportunities:

  • Active participation in evolving content design practices
  • Pathways for influencing company strategy and vision
  • Leadership roles through mentoring opportunities

ASSUMPTION: Opportunities abound for influencing and advancing strategic product design within a supportive team environment.

🌍 Location & Work Environment

Office Type: Hybrid with creative office spaces fostering innovation and collaboration

Office Location(s): San Francisco, San Diego, and Los Angeles

Geographic Context:

  • Located in vibrant cities with a strong tech and startup scene
  • Proximity to a wide range of networking and professional opportunities
  • Flexible work arrangements to accommodate diverse needs

Work Schedule: Standard workweek with potential flexible hours to aid work-life balance

ASSUMPTION: Location flexibility and collaborative workspaces encourage dynamic work culture and creativity.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial application review
  • Preliminary phone or video interview
  • In-person or panel interview with key team members

Key Assessment Areas:

  • Portfolio and design strategy
  • Problem-solving and content design capabilities
  • Communication skills

Application Tips:

  • Carefully curate your portfolio to highlight relevant experiences
  • Prepare to discuss your design decisions and processes
  • Express your enthusiasm for GoFundMe’s mission

ATS Keywords: Content Design, UX Writing, Social Media Platforms, Product Strategy, Mentoring

ASSUMPTION: Steps are speculative but based on standard industry practices. Flexibility in the process may exist depending on candidate circumstances.

πŸ› οΈ Tools & Technologies

  • UX Design software (Assumed: Figma, Adobe XD)
  • Content management tools (Possibly: Confluence or JIRA)
  • Communication platforms (Likely: Slack, Zoom)

ASSUMPTION: Typical industry-standard tools are used for content strategy and team collaboration.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Impatient to be great
  • Find a way
  • Fueled by purpose

Work Style:

  • Collaborative and team-oriented
  • Proactive and self-driven in task management
  • Innovative with open-minded problem-solving approaches

Self-Assessment Questions:

  • Can I clearly articulate content decisions to diverse stakeholders?
  • Do I thrive in a collaborative, fast-paced work environment?
  • Am I passionate about designing content that motivates and engages users?

ASSUMPTION: Values likely cultivate a supportive and engaging work environment dedicated to impactful work.

⚠️ Potential Challenges

  • Balancing diverse stakeholder perspectives and priorities
  • Managing priorities within fast-paced project timelines
  • Navigating complex UX challenges in social media contexts
  • Maintaining consistency across evolving content systems

ASSUMPTION: Identifiable challenges common to senior content design roles in high-impact organizations.

πŸ“ˆ Similar Roles Comparison

  • Similarities with UX Writer roles in tech companies
  • Comparison to Content Strategist in terms of cross-departmental collaboration
  • Roles at tech giants may offer broader platform exposure but less mission-driven focus

ASSUMPTION: Comparisons provide perspective on industry career paths and opportunities.

πŸ“ Sample Projects

  • Revamping user-generated content templates to enhance engagement
  • Developing a cross-platform content strategy for new social features
  • Creating educational content aimed at enhancing user fundraising success

ASSUMPTION: Project examples deduced from the role's focus on improving user interaction with GoFundMe's platform.

❓ Key Questions to Ask During Interview

  • How does the content design team collaborate with other departments?
  • What are the major upcoming projects or initiatives for this role?
  • Can you describe the company’s approach to professional development?
  • How does GoFundMe measure the impact of content design on its goals?
  • What support is available for hybrid work arrangements?

ASSUMPTION: Questions focus on understanding the role's integration within the company's strategy and support structure.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Ensure your portfolio showcases relevant projects and achievements
  • Prepare examples of past content strategy initiatives
  • Be ready to discuss your approach to collaboration and feedback
  • Highlight your experience relevant to social media content design

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.