Senior Content Developer

📌 Core Information

🔹 Job Title: Senior Content Developer

🔹 Company: Onit

🔹 Location: Remote (US)

🔹 Job Type: Full-Time

🔹 Category: Content Development

🔹 Date Posted: April 23, 2025

🔹 Experience Level: Mid-Senior level (5-10 years)

🔹 Remote Status: Remote OK

🚀 Job Overview

Key aspects of this role include:

• Designing and developing engaging learning content for various platforms
• Collaborating with cross-functional teams to gather insights and ensure technical accuracy
• Championing brand tone and voice while maintaining a consistent content standard
• Iterating and evolving content based on feedback, usage data, and learner performance metrics
• Partnering with enablement leads to shape scalable content strategies aligned with business and performance goals

ASSUMPTION: This role requires a strong understanding of technical company cultures and the ability to speak the language of developers and sales engineers.

📋 Key Responsibilities

✅ Design and develop content that spans e-learning, live/virtual facilitation, just-in-time digital content, infographics, and impactful slide decks

✅ Translate complex, technical information into clear, concise, and engaging learning content optimized for adult learners

✅ Collaborate cross-functionally with subject matter experts, product, sales, customer success, and engineering to gather insights and ensure technical accuracy

✅ Champion brand tone and voice, maintaining a consistent content standard that reflects the company's culture

✅ Iterate and evolve content based on feedback, usage data, and learner performance metrics

✅ Partner with enablement leads to shape scalable content strategies aligned with business and performance goals

✅ Act as a content consultant to internal stakeholders, advising on structure, learning effectiveness, and brand alignment

ASSUMPION: This role requires a deep understanding of adult learning principles, cognitive load theory, and the ability to design for clarity and comprehension.

🎯 Required Qualifications

Education: College degree from an accredited university

Experience: 8-10 years of experience in content development, instructional design, and digital learning within technical or SaaS environments

Required Skills:

• Expertise in Articulate Rise/360, Adobe Captivate, Docebo, WorkRamp, Seismic, and SAP Litmos
• Strong writing, editing, and formatting skills
• Familiarity with AI-enhanced content tools (e.g., Synthesia, Descript, ChatGPT, Grammarly Business)
• Proficiency in PowerPoint, Google Slides, Figma, Adobe Illustrator, Canva, and Beautiful.ai
• Experience with project management tools (e.g., Jira, Asana, Trello, Miro, Slack, Microsoft Teams)
• Knowledge of analytics and feedback tools (e.g., Google Analytics, SurveyMonkey, Qualtrics, LMS reporting tools)

Preferred Skills:

• Certifications in instructional design, learning experience design, or content strategy
• Background in sales enablement, technical enablement, or enterprise customer training

ASSUMPTION: This role requires a strong understanding of technical company cultures and the ability to speak the language of developers and sales engineers.

💰 Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (based on industry standards for a Senior Content Developer with 8-10 years of experience in a mid-size company)

Benefits:

• Great benefits package
• Performance-based rewards
• Culture that invests in learning, including your own

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Senior Content Developer with the required experience level in a mid-size company. Actual compensation may vary based on the company's internal salary structure and the candidate's qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development (Legal Tech)

Company Size: Mid-size (501-1,000 employees)

Founded: 2011

Company Description:

• Onit is the global leader in AI-native legal operations solutions, transforming legal business processes with purpose-built technology
• Built by legal professionals for legal teams, Onit streamlines workflows, optimizes operations, and addresses critical challenges in contract management, legal spend tracking, matter management, and compliance

Company Specialties:

• Process Automation
• Legal Technology
• Online Project Management
• Business Collaboration Tools
• Contract Review and Approval
• Matter Management
• Contract Lifecycle Management
• Legal Service Requests
• Legal Holds
• e-Billing
• Work
• Enterprise Legal Management
• Legal Software
• Business Process Automation
• Legal Department Operations
• Legal Spend Management
• Workflow Management
• Business Continuity
• NDA Management
• Legal Operations
• Workflow Tool
• Law Department Operations
• Workflow Automation
• Artificial Intelligence
• AI

Company Website: www.onit.com

ASSUMPTION: Onit is a well-established company in the legal tech industry, focusing on streamlining legal operations through AI-native solutions.

📊 Role Analysis

Career Level: Mid-Senior level (5-10 years of experience)

Reporting Structure: This role reports directly to the Head of Content or a similar position within the enablement or learning & development department

Work Arrangement: Remote OK (with occasional in-person collaboration)

Growth Opportunities:

• Potential career progression to a leadership role within the content or enablement team
• Expanding the content team and taking on a mentoring role for junior content developers
• Exploring opportunities in related fields, such as instructional design or learning experience design

ASSUMPTION: This role offers significant growth potential within the content or enablement team, as well as opportunities to explore related fields in learning and development.

🌍 Location & Work Environment

Office Type: Remote-first with occasional in-person collaboration

Office Location(s): Atlanta, GA; Houston, TX; Austin, TX; Pune, IN; Auckland, NZ

Geographic Context:

• Onit has offices in major cities across the United States, India, and New Zealand
• The remote work arrangement allows for flexibility in working hours and location
• Occasional in-person collaboration may be required for team-building and strategic planning

Work Schedule: Full-time (40 hours per week) with flexible hours to accommodate different time zones

ASSUMPTION: The remote work arrangement provides flexibility for employees to work from their preferred location and maintain a healthy work-life balance.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the hiring manager
• Technical assessment or content challenge
• In-depth interview with the hiring manager and team members
• Final round interview with the Head of Content or a similar position
• Background check and offer extension

Key Assessment Areas:

• Content creation and design skills
• Technical knowledge of AI-enhanced content tools
• Understanding of adult learning principles and cognitive load theory
• Ability to collaborate effectively with cross-functional teams
• Alignment with Onit's brand tone and voice

Application Tips:

• Highlight relevant experience in content development, instructional design, and digital learning
• Demonstrate your understanding of technical company cultures and the ability to speak the language of developers and sales engineers
• Showcase your portfolio or samples of your work that highlight your content creation and design skills
• Prepare for behavioral interview questions that focus on your collaboration and communication skills
• Research Onit's company culture and values to ensure a strong fit

ATS Keywords: Content Developer, Instructional Design, Digital Learning, Technical Writing, E-Learning, Project Management, Collaboration, Analytics, Feedback, Design, Presentation, Brand Alignment, Content Strategy, Cognitive Load Theory, Adult Learning, Content Governance, Technical Accuracy, AI-enhanced Content Tools

ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their skills and qualifications through various assessment methods.

🛠️ Tools & Technologies

• Articulate Rise/360
• Adobe Captivate
• Docebo
• WorkRamp
• Seismic
• SAP Litmos
• Synthesia
• Descript
• ChatGPT
• Grammarly Business
• PowerPoint
• Google Slides
• Figma
• Adobe Illustrator
• Canva
• Beautiful.ai
• Jira
• Asana
• Trello
• Miro
• Slack
• Microsoft Teams
• Google Analytics
• SurveyMonkey
• Qualtrics

ASSUMPTION: This role requires proficiency in various content and LMS platforms, as well as familiarity with AI-enhanced content tools and project management tools.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Customer-centricity
• Collaboration
• Integrity
• Excellence

Work Style:

• Agile and iterative approach to content development
• Cross-functional collaboration and open communication
• Data-driven decision-making and continuous improvement
• Flexible and adaptable to change
• Strong commitment to learning and professional development

Self-Assessment Questions:

• How do you ensure that your content aligns with Onit's brand tone and voice?
• Can you provide an example of a time when you had to translate complex, technical information into clear, concise, and engaging learning content?
• How do you approach collaborating with cross-functional teams to gather insights and ensure technical accuracy?
• How do you stay up-to-date with emerging tools and trends in content development and learning experience design?

ASSUMPTION: Onit values candidates who are innovative, customer-focused, collaborative, and committed to continuous learning and improvement.

⚠️ Potential Challenges

• Managing multiple projects and deadlines in a fast-paced, agile environment
• Keeping up with emerging technologies and tools in the content development and learning experience design fields
• Balancing the need for consistency in content standards with the requirement for flexibility and adaptability
• Ensuring that content remains relevant and engaging for learners with diverse backgrounds and experience levels

ASSUMPTION: These challenges require strong project management skills, a growth mindset, and the ability to adapt to change in a dynamic work environment.

📈 Similar Roles Comparison

• This role is similar to a Senior Instructional Designer or Learning Experience Designer in a technical or SaaS environment
• However, this role places a stronger emphasis on content creation and design, as well as collaboration with cross-functional teams
• Career paths may differ, with this role offering more opportunities in content strategy and leadership

ASSUMPTION: While this role shares similarities with other instructional design or learning experience design roles, it offers unique opportunities in content strategy and leadership within a technical or SaaS environment.

📝 Sample Projects

• Developing an e-learning course on AI-enhanced content tools for internal stakeholders
• Creating a series of infographics to explain complex legal concepts for a non-technical audience
• Designing a live virtual training session on effective communication strategies for sales engineers

ASSUMPTION: These sample projects demonstrate the range of content creation and design skills required for this role, as well as the need for collaboration with cross-functional teams and subject matter experts.

❓ Key Questions to Ask During Interview

• Can you describe the content governance model currently in place at Onit, and how this role contributes to its development and maintenance?
• How does Onit support the professional development of its content team members, and what opportunities exist for growth within the content or enablement team?
• Can you provide an example of a time when you had to iterate and evolve content based on feedback, usage data, and learner performance metrics? What was the outcome, and what did you learn from the process?
• How does Onit ensure that its content remains relevant and engaging for learners with diverse backgrounds and experience levels?
• What is the typical content development process at Onit, and how does this role fit into the overall content strategy and roadmap?

ASSUMPTION: These interview questions help candidates understand the content development process, the role's fit within the organization, and the opportunities for professional growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience in content development, instructional design, and digital learning
• Prepare a portfolio or samples of your work that showcase your content creation and design skills
• Research Onit's company culture and values to ensure a strong fit
• Follow up with the hiring manager one week after your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.