Senior Content Development Specialist

📌 Core Information

🔹 Job Title: Senior Content Development Specialist

🔹 Company: Remitly

🔹 Location: Gurgaon, Haryāna, India

🔹 Job Type: Full-Time

🔹 Category: Content & Creative

🔹 Date Posted: April 24, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Hybrid (1 day WFH, rest WFO)

🚀 Job Overview

Key aspects of this role include:

• Developing, managing, and executing a customer-focused content publishing strategy for medical reference products.
• Collaborating with cross-functional teams to deliver cutting-edge content.
• Managing budgets, schedules, and contracts for assigned portfolios.
• Anticipating content rendering issues and guiding authors to prepare content for maximum customer benefit.

ASSUMPTION: This role requires a balance of strategic thinking, project management, and technical skills to successfully deliver content that meets market needs and drives product market share.

📋 Key Responsibilities

✅ Develop, manage, and execute a customer-focused content publishing strategy for assigned medical reference products.

✅ Plan and develop content for electronic and print delivery that meets market needs and increases product market share.

✅ Advise on content writing and development to yield best online discovery and participate in planning and implementation of content delivery and updates for various platforms.

✅ Develop and communicate guidelines for writers regarding content and e-content enhancements, formats, and extent, number of illustrations, and reference style.

✅ Review all stages of writing to ensure guidelines have been followed and monitor budget to correct deviations from plan/vision.

✅ Create content maps to link text to assets and envision and create enhancements for use in various electronic formats.

ASSUMPTION: This role involves a mix of strategic planning, project management, and hands-on content development, requiring strong organizational skills and attention to detail.

🎯 Required Qualifications

Education: Bachelor's degree in English, Project Management, e-Learning, or a related field.

Experience: 5-10 years of experience in content development, project management, or a related field.

Required Skills:

• Familiarity with requirements for content to move smoothly through the publishing process.
• Ability to manage e-development and assignments for online or e-book development projects.
• Experience with technology, including e-books, tablets, and online tools.
• Understanding of acceptable formats for digital text and art.
• Basic level of understanding of EPUB, HTML5, and XML as they relate to e-book publishing process.

Preferred Skills:

• Experience working with e-devices and e-content workflows.
• Demonstrated experience with technology projects and/or developing content for print and e-book formats.

ASSUMPTION: Candidates with a strong background in content development, project management, and familiarity with digital publishing tools and workflows will be most successful in this role.

💰 Compensation & Benefits

Salary Range: INR 15-20 lakhs per annum (Estimated based on industry standards for a senior role in content development in Gurgaon)

Benefits:

• Comprehensive Health Insurance
• Enhanced Health Insurance Options
• Group Life Insurance
• Group Accident Insurance
• Flexible Working Arrangement
• Employee Assistance Program
• Medical Screening
• Modern Family Benefits
• Long-Service Awards
• New Baby Gift
• Subsidized Meals in Chennai
• Various Paid Time Off
• Free Transport pick up and drop from home - office - home (applies in Chennai)

Working Hours: 40 hours per week, with flexible working hours and remote work options available.

ASSUMPTION: The salary range provided is an estimate based on industry standards for a senior role in content development in Gurgaon. Actual salary may vary based on candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Financial Services. Remitly is an international payments company that leverages digital channels, including mobile phones, to send money internationally.

Company Size: 1,001-5,000 employees. As a mid-sized company, Remitly offers a collaborative work environment with opportunities for growth and innovation.

Founded: 2011. Remitly has been operating for over a decade, providing established processes and a strong foundation for growth.

Company Description:

• Remitly is committed to transforming lives with trusted financial services that transcend borders.
• The company focuses on mobile payments, remittance, digital money transfer, banking, and lending.
• Remitly's digital products are fundamentally faster, less expensive, and far more convenient for customers to send money across borders.

Company Specialties:

• Mobile Payments
• Remittance
• Digital Money Transfer
• Banking
• Fintech
• Lending

Company Website: http://www.remitly.com

ASSUMPTION: Remitly's focus on digital financial services and commitment to innovation make it an attractive employer for tech-savvy professionals seeking to make an impact in the fintech industry.

📊 Role Analysis

Career Level: Senior. This role is suited for experienced professionals seeking to leverage their skills in content development and project management to drive strategic initiatives.

Reporting Structure: This role may report to a Content Director or similar leadership position, depending on the organizational structure of the specific team.

Work Arrangement: Hybrid. The role requires working from the office one day a week and remotely for the rest of the week.

Growth Opportunities:

• As a senior role, this position offers opportunities for career progression into leadership or management positions within the content team or related departments.
• Remitly's focus on innovation and growth provides ample opportunities for professional development and skill-building.
• The company's global presence offers opportunities for international assignments or remote work with diverse teams.

ASSUMPTION: This role provides a strong foundation for career growth within the content and creative fields, as well as opportunities to expand into related areas such as product management or leadership.

🌍 Location & Work Environment

Office Type: Corporate office. Remitly's Gurgaon office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): DLF CyberHub, Gurgaon, Haryāna, India

Geographic Context:

• Gurgaon is a major IT hub and one of India's fastest-growing cities, offering a vibrant work environment and ample opportunities for professional growth.
• The city is well-connected by road, rail, and air, making it easily accessible from other major Indian cities.
• Gurgaon's proximity to New Delhi provides access to a wide range of cultural, historical, and recreational attractions.

Work Schedule: The role follows a standard workweek of 40 hours, with flexible working hours and remote work options available.

ASSUMPTION: Remitly's Gurgaon office offers a dynamic work environment with ample opportunities for collaboration and professional growth, while the city's vibrant culture and connectivity make it an attractive location for both work and leisure.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• Technical assessment or case study
• In-person or video interview with hiring manager
• Final decision and offer

Key Assessment Areas:

• Content development and strategy skills
• Project management and organizational skills
• Technical proficiency with digital publishing tools and workflows
• Cultural fit and alignment with Remitly's values

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Demonstrate your understanding of the content development process and digital publishing workflows in your application materials.
• Prepare for the interview by researching Remitly's products, services, and company culture, and be ready to discuss your approach to content strategy and project management.

ATS Keywords: Content Development, Project Management, Digital Publishing, Content Strategy, Budget Management, Writer Management, Market Analysis, Technical Writing, Online Tools, EPUB, HTML5, XML

ASSUMPTION: Remitly's recruitment process is designed to assess candidates' technical skills, strategic thinking, and cultural fit, with a focus on finding the best match for the role and the company's values.

🛠️ Tools & Technologies

• Content Management Systems (CMS)
• Digital Publishing Platforms (e.g., Adobe InDesign, Adobe FrameMaker)
• EPUB, HTML5, and XML authoring tools
• Project Management Software (e.g., Asana, JIRA, Trello)
• Collaboration and Communication Tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: Candidates should have experience with industry-standard content management systems, digital publishing platforms, and project management tools to be successful in this role.

👔 Cultural Fit Considerations

Company Values:

• Customer Obsessed: We put customers at the heart of everything we do.
• United: We are united through our vision to transform lives with trusted financial services that transcend borders.
• Innovative: We embrace change and continuously improve.

Work Style:

• Collaborative: We work together to achieve our goals.
• Agile: We adapt and pivot quickly to meet changing customer needs.
• Data-Driven: We make decisions based on data and customer insights.

Self-Assessment Questions:

• Do you have a proven track record of developing and executing successful content strategies that meet market needs?
• Are you comfortable working in a fast-paced, collaborative environment and adapting to change quickly?
• Do you have strong project management skills and experience managing multiple high-priority projects?

ASSUMPTION: Remitly's culture values collaboration, innovation, and a customer-focused approach, making it an attractive employer for professionals seeking a dynamic, fast-paced work environment.

⚠️ Potential Challenges

• Managing multiple high-priority projects and deadlines simultaneously.
• Adapting to a fast-paced, agile work environment with changing customer needs and market demands.
• Working with remote teams and stakeholders across different time zones.
• Navigating a large, complex organization with multiple departments and teams.

ASSUMPTION: These challenges are inherent to working in a fast-growing, dynamic fintech company and can be overcome with strong project management skills, adaptability, and effective communication.

📈 Similar Roles Comparison

• This role differs from related positions in its focus on content strategy and project management for medical reference products, rather than consumer-facing content or marketing materials.
• Remitly's focus on digital financial services and commitment to innovation sets it apart from traditional publishing or content agencies.
• Career progression in this role may lead to leadership or management positions within the content team or related departments, rather than specialized content creation or strategy roles.

ASSUMPTION: This role offers unique opportunities for career growth and professional development within the content and creative fields, as well as opportunities to expand into related areas such as product management or leadership.

📝 Sample Projects

• Developing and executing a content strategy for a new medical reference product, including content development, format selection, multimedia components, revision frequency, and new product launch.
• Managing a team of writers and subject matter experts to create and update content for multiple medical reference products, ensuring consistency, accuracy, and adherence to brand guidelines.
• Collaborating with cross-functional teams to integrate content into various digital platforms, including ClinicalKey, Expert Consult, and other proprietary systems.

ASSUMPTION: These sample projects illustrate the strategic, project management, and content development aspects of the role, as well as the collaborative nature of working with cross-functional teams.

❓ Key Questions to Ask During Interview

• Can you describe the content development process and workflows used by the team?
• How does the team collaborate with other departments, such as product, marketing, and technology, to deliver content that meets customer needs?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Remitly support the professional development and career growth of its employees?
• What are the biggest challenges facing the content team in the next 12-24 months, and how can this role contribute to addressing them?

ASSUMPTION: Asking these questions demonstrates your interest in the role, the team, and the company, and provides valuable insights into the work environment and career growth opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on content development, project management, and digital publishing.
• Prepare for the interview by researching Remitly's products, services, and company culture, and be ready to discuss your approach to content strategy and project management.
• If selected for an in-person or video interview, dress professionally and present yourself confidently, demonstrating your enthusiasm for the role and the company.
• Follow up with the hiring manager or HR representative within 24 hours after the interview to express your appreciation for the opportunity and reiterate your interest in the position.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.