📌 Core Information
🔹 Job Title: Senior Content Manager
🔹 Company: Shippit
🔹 Location: Sydney, New South Wales, Australia
🔹 Job Type: Hybrid
🔹 Category: Marketing & Communications
🔹 Date Posted: 2025-06-25
🔹 Experience Level: 6-8+ years
🔹 Remote Status: On-site/Hybrid
🚀 Job Overview
Key aspects of this role include:
- Developing and executing content strategies across various formats and channels
- Creating clear, compelling content aligned to business priorities and audience needs
- Supporting executives and subject matter experts in thought leadership and event communications
- Collaborating cross-functionally to surface compelling stories, data, and insights
ASSUMPTION: This role requires a strategic mindset, exceptional writing skills, and the ability to manage multiple priorities. It's ideal for someone with a strong background in content, communications, or brand storytelling.
📋 Key Responsibilities
✅ Content Strategy & Creation: Lead the development and execution of our content calendar, including long-form articles, blogs, reports, and short-form copy. Write and edit high-impact content aligned to business priorities and audience needs. Own the relationship with our PR agency to ensure earned media communications align to the broader content strategy.
✅ Thought Leadership: Ghostwrite thought leadership articles and opinion pieces for executives and experts. Identify timely content opportunities that align with industry trends and strategic themes. Work cross-functionally to surface compelling stories, data, and insights that position us as a trusted voice in the market.
✅ Executive Comms & Events: Create keynote presentations, panel talking points, and event scripts for internal and external speaking engagements. Ensure messaging is aligned to audience, channel, and business objectives across all event appearances. Support delivery teams with clear, engaging content for webinars, customer forums, and partner events.
ASSUMPTION: This role involves a mix of strategic planning, creative writing, and collaborative work with various stakeholders. It requires strong organizational skills and the ability to work well under pressure.
🎯 Required Qualifications
Education: Bachelor's degree in Communications, Marketing, Journalism, or a related field (or equivalent experience)
Experience: 6-8+ years in content, communications, or brand storytelling roles
Required Skills:
- Exceptional writing and editing skills across short- and long-form content
- Strong strategic thinking, with the ability to turn complex topics into clear, compelling narratives
- Experience developing thought leadership and supporting executive-level communications
- Ability to manage multiple priorities and deliver high-quality work at pace
- Collaborative and confident working cross-functionally with stakeholders of all levels
Preferred Skills:
- Experience in ecommerce, logistics, or B2B SaaS
- A strong portfolio of long-form content and executive comms
- Familiarity with content management tools and basic design software (e.g. Webflow, Canva, Figma)
ASSUMPTION: While industry-specific experience is not required, it would be beneficial for candidates to have a basic understanding of ecommerce, logistics, or B2B SaaS.
💰 Compensation & Benefits
Salary Range: Based on industry standards for a Senior Content Manager role in Sydney, the estimated salary range is AUD 120,000 - 150,000 per year. This range takes into account the candidate's experience level, the company's size, and the location.
Benefits:
- Flexible hybrid work arrangement
- Employee Share Option Plan
- Generous parental leave policy
- Pet-friendly office
- Wellbeing policy with a strong focus on mental health
- Travel flexibility, allowing up to 2 weeks of remote work anywhere in the world
- Learning and development opportunities
- Casual dress code
Working Hours: Full-time, typically 40 hours per week. However, the role may require additional hours during peak periods or when working on event communications.
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's specific experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically focused on logistics and ecommerce
Company Size: 51-200 employees. This size allows for a collaborative work environment with opportunities for growth and impact.
Founded: 2014. Shippit has been growing steadily and has established itself as a leader in its industry.
Company Description:
- Shippit is Australia’s best connected shipping software, powering better shipping for APAC's leading retailers
- They believe in a future where logistics infrastructure is connected through their technology to reduce waste and provide delightful delivery experiences
- Shippit has a high-performance culture with a focus on wellness, mental health awareness, and gender pay equality
Company Specialties:
- Logistics
- Ecommerce
- Shipping
- Customer Experience
Company Website: http://www.shippit.com
ASSUMPTION: Shippit is a dynamic, growing company with a strong focus on its employees' well-being and work-life balance.
📊 Role Analysis
Career Level: Senior. This role offers the opportunity to lead the content program and executive event communications, working closely with executives and cross-functional teams.
Reporting Structure: This role reports directly to the Head of Marketing and works closely with executives, subject matter experts, and the marketing team.
Work Arrangement: Hybrid. The role requires a mix of on-site and remote work, with flexibility to work from home or the office.
Growth Opportunities:
- As Shippit continues to grow, there may be opportunities for the Senior Content Manager to take on additional responsibilities or mentor junior team members
- The company offers learning and development opportunities to help employees grow professionally
- With a focus on wellness and work-life balance, Shippit provides an environment that supports long-term career growth
ASSUMPTION: This role offers a unique opportunity to make a significant impact on Shippit's content strategy and brand voice while working closely with executives and cross-functional teams.
🌍 Location & Work Environment
Office Type: Hybrid. The role requires a mix of on-site and remote work, with the option to work from home or the office.
Office Location(s): 4-6 Bligh Street, Level 2, Sydney, New South Wales 2000, AU
Geographic Context:
- Sydney is a vibrant, multicultural city with a high cost of living but also high salaries and numerous job opportunities
- The CBD location offers easy access to public transportation, shopping, and dining options
- Shippit's office is located in a modern, high-rise building with nearby amenities
Work Schedule: Full-time, typically 40 hours per week. However, the role may require additional hours during peak periods or when working on event communications.
ASSUMPTION: The hybrid work arrangement offers flexibility and a good work-life balance, while the CBD location provides easy access to amenities and public transportation.
💼 Interview & Application Insights
Typical Process:
- Phone screening to discuss the role and assess cultural fit
- Hiring Manager Interview to discuss the role's responsibilities and expectations
- Technical/Functional Interview to assess the candidate's skills and experience
- Values Interview to assess the candidate's alignment with Shippit's core values
Key Assessment Areas:
- Writing and editing skills
- Strategic thinking and content strategy development
- Collaboration and stakeholder management
- Alignment with Shippit's core values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this specific role
- Provide examples of your long-form content and executive communications work
- Prepare for behavioral interview questions that focus on your problem-solving skills, collaboration, and adaptability
ATS Keywords: Content Strategy, Content Creation, Writing, Editing, Thought Leadership, Executive Communications, Event Management, Collaboration, Stakeholder Management, Hybrid Work, Sydney, Ecommerce, Logistics, B2B SaaS
ASSUMPTION: Shippit's interview process is designed to assess the candidate's skills, experience, and cultural fit. It's essential to prepare thoroughly and be ready to discuss your work examples in detail.
🛠️ Tools & Technologies
- Content management tools (e.g., Webflow, WordPress)
- Design software (e.g., Canva, Figma)
- Project management tools (e.g., Asana, Trello)
- Collaboration tools (e.g., Google Workspace, Microsoft 365)
ASSUMPTION: Familiarity with these tools is not required but would be beneficial. Shippit may provide training or onboarding to help new employees get up to speed.
👔 Cultural Fit Considerations
Company Values:
- Push the envelope: We love to break through old norms and challenge the status quo
- Make good sht: We take pride in our work and strive for excellence in everything we do
- Have a laugh: We believe in creating a positive, fun work environment where people enjoy coming to work
- Be good humans: We have heart and want to improve the world we live in while having fun along the way
Work Style:
- Collaborative: Shippit values a team-based approach to work, with regular cross-functional collaboration
- Agile: The company operates in an agile manner, with a focus on continuous improvement and adaptation
- Results-driven: Shippit focuses on delivering high-quality work that drives business results
Self-Assessment Questions:
- Do you embrace Shippit's core values, and how have you demonstrated them in your previous roles?
- How do you approach collaborating with cross-functional teams, and can you provide an example of a successful collaboration?
- How do you adapt to new tools, technologies, or work environments, and can you provide an example?
ASSUMPTION: Shippit's company culture is dynamic, collaborative, and focused on driving results. Candidates should be comfortable working in a fast-paced, agile environment and be able to embrace the company's core values.
⚠️ Potential Challenges
- The role may require additional hours during peak periods or when working on event communications
- Candidates should be comfortable working in a fast-paced, agile environment and be able to adapt to change
- The role involves a mix of strategic planning, creative writing, and collaborative work with various stakeholders, which can be challenging at times
- Sydney's high cost of living may be a consideration for some candidates
ASSUMPTION: These challenges are inherent to the role and the industry. Candidates should be aware of these potential challenges and be prepared to address them in their application and interview.
📈 Similar Roles Comparison
- Compared to other Senior Content Manager roles, this position offers a unique opportunity to work closely with executives and drive the company's content strategy
- In the logistics and ecommerce industry, Shippit is a leader, providing an excellent platform for career growth and learning
- Compared to other work environments, Shippit offers a high-performance culture with a focus on wellness, mental health awareness, and gender pay equality
ASSUMPTION: This role offers a unique opportunity to make a significant impact on Shippit's content strategy and brand voice while working closely with executives and cross-functional teams.
📝 Sample Projects
- Developing a comprehensive content strategy for Shippit's annual customer conference, including long-form articles, blog posts, and social media content
- Creating a series of thought leadership articles on the future of logistics and ecommerce, positioning Shippit as a trusted voice in the industry
- Supporting the Head of Marketing in the creation of a company-wide content calendar, ensuring alignment with business priorities and audience needs
ASSUMPTION: These sample projects are designed to give candidates an idea of the types of tasks and responsibilities they may encounter in this role. The actual projects may vary depending on the company's priorities and needs.
❓ Key Questions to Ask During Interview
- Can you describe the content strategy for Shippit's annual customer conference, and how did you ensure alignment with business priorities and audience needs?
- How do you approach collaborating with cross-functional teams, and can you provide an example of a successful collaboration at Shippit?
- How do you adapt to new tools, technologies, or work environments, and can you provide an example of a successful adaptation at Shippit?
- What are the key priorities for the content team in the next 6-12 months, and how does this role contribute to achieving those priorities?
- How does Shippit support the growth and development of its employees, and what opportunities are there for professional growth in this role?
ASSUMPTION: These questions are designed to help candidates better understand the role's responsibilities, the company's priorities, and the opportunities for growth and development. Candidates should tailor their questions to the specific role and company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this specific role
- Prepare for behavioral interview questions that focus on your problem-solving skills, collaboration, and adaptability
- Provide examples of your long-form content and executive communications work
- Follow up with Shippit's HR team one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
