📌 Core Information
🔹 Job Title: Senior Content Manager - Language Services
🔹 Company: Jellyfish
🔹 Location: Mexico City, Ciudad de México, Mexico
🔹 Job Type: Full-time
🔹 Category: Marketing & Advertising
🔹 Date Posted: June 12, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Managing localization and copy validation language services projects
- Serving as the primary contact between suppliers, teams, and clients
- Ensuring high-quality localized content is delivered on time and within budget
- Collaborating with account management, planning, creative, and production teams
- Working with a pool of freelance linguists and writers
ASSUMPTION: This role requires strong project management skills, language proficiency, and experience in localization or transcreation projects.
📋 Key Responsibilities
✅ Manage localization or copy validation projects, serving as the primary contact between suppliers, teams, and end clients
✅ Collaborate with team members and colleagues across teams to contribute knowledge of language
✅ Analyze client information and campaign briefs to define the transcreation/localization approach
✅ Ensure project status, transcreation quality, and service meet expectations, performing quality assurance on all projects delivered to clients
✅ Identify new strategies and workflows for accounts and report them to the account or LS lead as applicable
✅ Attend client and internal meetings to discuss project briefs/requirements
✅ Collaborate with team members, client management, and production teams with a client-centric approach
✅ Maintain Language Services standards, methodologies, and best practices across the agency
✅ Manage multilingual operation processes, including multilingual talent management, TMS, and Language AI technologies
ASSUMPTION: This role involves a high level of responsibility and requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.
🎯 Required Qualifications
Education: BA in Translation, Localization, or a similar language qualification
Experience: 6+ years of experience in a transcreation project or account management role
Required Skills:
- Spanish and English proficiency
- Experience using Computer-Assisted Translation (CAT) tools and project management tools
- Expertise in language automation workflows, including traditional Machine Translation and AI-driven localization, and post-AI editing and validation
- Ability to identify details specific to a project from general campaign briefs
- Strong task prioritization skills
- Proven experience as a senior member of a Language Services team
Preferred Skills:
- Experience with specific CAT tools or language industry technologies
- Knowledge of industry-specific best practices and trends
ASSUMPTION: While a BA in Translation, Localization, or a similar language qualification is required, the company emphasizes skills, expertise, and behavioral attributes over years of experience and traditional degrees.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 USD per year (Estimated based on industry standards for a Senior Content Manager in Mexico City)
Benefits:
- Savings fund: You'll save 5% of your monthly income, and Jellyfish will contribute the same amount you save to your savings fund.
- Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8 am and 6:30 pm with flexible working hours.
- Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to LinkedIn Learning with unlimited online courses
- Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.
Working Hours: Full-time, 40 hours per week, with flexible working hours
ASSUMPTION: The salary range is estimated based on industry standards for a Senior Content Manager in Mexico City. The actual salary may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Digital Marketing & Advertising
Company Size: 1,001-5,000 employees (Large enterprise)
Founded: 2005
Company Description:
- Jellyfish is a global digital marketing agency that combines tech enthusiasts, creative minds, and media and data experts to empower clients along their digital journey.
- The company reinvents media activation and crafts influential stories for global clients and their customers.
- Jellyfish prioritizes individual differences and empowers every employee to reach their full potential in a collaborative environment.
Company Specialties:
- Digital Strategy
- Search
- Analytics
- Integrated Campaign Planning
- Design & Build
- Creative
- Conversion Optimization
- Training
- Video Production & Animation
- Paid Media
- Email
- Organic Social
- And Paid Social
Company Website: http://www.jellyfish.com
ASSUMPTION: Jellyfish is a large enterprise with a global presence, offering opportunities for career growth and international exposure.
📊 Role Analysis
Career Level: Senior/Managerial
Reporting Structure: Reports directly to the US Head of Language Services
Work Arrangement: Hybrid (On-site and remote work)
Growth Opportunities:
- Potential to lead and mentor junior team members
- Opportunities to work on international projects and collaborate with global teams
- Possibility to advance to a leadership or management role within the Language Services team
ASSUMPTION: This role offers growth opportunities for candidates looking to advance their careers in language services and project management.
🌍 Location & Work Environment
Office Type: Hybrid (On-site and remote work)
Office Location(s): Mexico City, Ciudad de México, Mexico
Geographic Context:
- Mexico City is the capital and most populous city of Mexico, with a vibrant cultural scene and a mix of modern and historic architecture.
- The city is known for its diverse cuisine, museums, and bustling nightlife.
- Mexico City has a subtropical highland climate, with mild winters and warm summers.
Work Schedule: Full-time, 40 hours per week, with flexible working hours
ASSUMPTION: Mexico City offers a dynamic work environment with a mix of on-site and remote work, allowing for a good work-life balance.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-depth interview with the hiring manager and/or team members
- Final interview with the US Head of Language Services
Key Assessment Areas:
- Language proficiency and translation skills
- Project management and organizational skills
- Problem-solving and decision-making abilities
- Cultural fit and communication skills
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Provide specific examples of your localization or transcreation projects and their outcomes
- Demonstrate your understanding of the role and the company's mission and values during the interview
ATS Keywords: Localization, Transcreation, Project Management, Language Services, Quality Assurance, Client Management, CAT Tools, Machine Translation, AI-driven Localization
ASSUMPTION: The application process for this role may take several weeks, and candidates should be prepared to provide specific examples of their work and experiences during the interview.
🛠️ Tools & Technologies
- Computer-Assisted Translation (CAT) tools (e.g., SDL Trados, MemoQ, or Smartling)
- Project management tools (e.g., Asana, Trello, or Jira)
- Language industry technologies (e.g., Machine Translation engines, AI-driven localization platforms)
ASSUMPTION: Familiarity with specific CAT tools or language industry technologies may be required for this role.
👔 Cultural Fit Considerations
Company Values:
- Move Faster: Embrace agility and continuous improvement
- Move Smarter: Leverage data-driven insights and innovative thinking
- Move Together: Foster collaboration and inclusivity
Work Style:
- Fast-paced and dynamic work environment
- Cross-functional team collaboration
- Results-driven and data-focused approach
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working with diverse teams and managing multiple projects simultaneously?
- Do you have strong organizational skills and attention to detail?
ASSUMPTION: Candidates who are comfortable working in a fast-paced, dynamic environment and have strong organizational skills and attention to detail will likely be a good fit for this role.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Working with remote teams and stakeholders
- Adapting to changes in project scope or priorities
- Navigating a large, global organization with diverse teams and cultures
ASSUMPTION: These challenges may require strong project management, communication, and adaptability skills.
📈 Similar Roles Comparison
- This role is similar to a Senior Localization Project Manager or Senior Transcreation Manager position, but with a focus on language services and quality assurance
- Industry-specific context: The digital marketing and advertising industry is dynamic and fast-paced, with a strong focus on data-driven insights and innovative thinking
- Career path comparison: This role can lead to leadership or management positions within the Language Services team or other departments within the agency
ASSUMPTION: This role offers a unique blend of project management, language services, and quality assurance responsibilities, with opportunities for career growth and development.
📝 Sample Projects
- Managing the localization of a global marketing campaign for a Fortune 500 company, ensuring brand consistency and cultural relevance across multiple languages and regions
- Developing and implementing a quality assurance process for a language services team, improving the accuracy and efficiency of localized content
- Collaborating with a cross-functional team to create and execute a transcreation strategy for a product launch, ensuring consistent messaging and branding across all customer touchpoints
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Language Services team?
- How does the company support the professional development and growth of its employees?
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does the company ensure the quality and consistency of localized content across multiple languages and regions?
- What are the key priorities for this role in the first 90 days?
ASSUMPTION: Asking these questions will help you better understand the role, the team, and the company culture, allowing you to make an informed decision about the opportunity.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare specific examples of your localization or transcreation projects and their outcomes
- Demonstrate your understanding of the role and the company's mission and values during the interview
- Follow up with the hiring manager one week after the final interview, inquiring about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
