📌 Core Information
🔹 Job Title: Senior Content Operations Specialist
🔹 Company: Procore Technologies
🔹 Location: Remote, US - Remote CA, CA
🔹 Job Type: Full-time
🔹 Category: Software Development
🔹 Date Posted: 2025-04-18
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote
🚀 Job Overview
Key aspects of this role include:
- Optimizing content workflows, systems, and processes
- Managing and optimizing content management systems
- Collaborating with cross-functional teams to define content requirements
- Analyzing content performance data to inform strategy
- Implementing and managing localization workflows
ASSUMPTION: This role requires a balance of technical, project management, and analytical skills. The ideal candidate will have experience in content operations or a related field and be comfortable working with cross-functional teams.
📋 Key Responsibilities
✅ Lead the development and implementation of standardized content workflows and processes
✅ Manage and optimize our content management system (CMS) and related tools
✅ Collaborate with cross-functional teams to define content requirements, establish timelines, and track project progress
✅ Develop and maintain content style guides, templates, and governance frameworks
✅ Analyze content performance data and provide actionable insights to inform content strategy
✅ Implement and manage localization workflows, ensuring accurate and timely translation and adaptation of educational content for global audiences
✅ Evaluate and recommend new technologies and tools to enhance content operations and improve team productivity
✅ Provide training and support to content creators on content operations processes, tools, and best practices
ASSUMPTION: This role requires a high degree of organization, attention to detail, and the ability to manage multiple projects simultaneously. Strong communication and collaboration skills are essential for success in this position.
🎯 Required Qualifications
Education: Bachelor's degree in Communications, Information Management, or Education Technology
Experience: 5+ years of experience in content operations, learning operations, or a related field
Required Skills:
- Expertise in managing and optimizing content management systems (CMS)
- Proven ability to develop and implement efficient content workflows and processes
- Exceptional project management and organizational skills
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Experience with localization processes and tools (highly desirable)
Preferred Skills:
- Experience with platforms like Contentful, Drupal, or similar
- Familiarity with construction or technology industries
ASSUMPTION: While a degree in a related field is preferred, Procore values relevant experience and skills over formal education. Candidates with a strong portfolio and relevant work experience are encouraged to apply.
💰 Compensation & Benefits
Salary Range: $90,400 - $124,300 (estimated based on industry standards for a senior role in content operations)
Benefits:
- Paid Time Off
- Healthcare Coverage
- Career Enrichment
- Development Programs
Working Hours: Full-time, with flexible hours and remote work options
ASSUMPTION: Procore offers competitive compensation and benefits packages. The salary range provided is an estimate based on industry standards for a senior role in content operations. Actual compensation will be based on a candidate's job-related skills, experience, education, and location.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically construction management software
Company Size: 1,001-5,000 employees (mid-sized to large)
Founded: 2002 (23 years ago)
Company Description:
- Procore is a leading technology partner for every stage of construction, providing a unified platform for project planning to completion
- With over three million projects in 150+ countries, Procore's innovative technology delivers AI & data-driven insights to help teams drive efficiency and mitigate risks
- The company is committed to shaping a better future for construction professionals, projects, and communities
Company Specialties:
- Construction Software
- Construction Project Management Software
- Online Project Management Software
- Web-based Construction Management Tools
- iPad for Construction
- Construction Submittals
- iPhone for Construction
- Construction Project Software
Company Website: https://www.procore.com
ASSUMPTION: Procore is a well-established company in the construction technology industry, with a strong focus on innovation and data-driven insights. The company's size and experience make it an attractive option for candidates seeking a stable, growth-oriented work environment.
📊 Role Analysis
Career Level: Senior (5-10 years of experience)
Reporting Structure: This role reports directly to the Director of Product Education
Work Arrangement: Remote, with flexible hours and the option to work on-site at one of Procore's global offices
Growth Opportunities:
- Procore offers career enrichment and development programs to help employees grow professionally
- The company's large size and diverse product offerings provide ample opportunities for career progression
- This role has the potential to evolve into a management or leadership position as the team grows
ASSUMPTION: This role offers significant growth opportunities for the right candidate. Procore's large size and diverse product offerings provide a wealth of opportunities for career progression and professional development.
🌍 Location & Work Environment
Office Type: Remote, with the option to work on-site at one of Procore's global offices
Office Location(s): Carpinteria, CA (headquarters), Willmar, MN, Austin, TX, Sydney, AU, Toronto, CA, New Orleans, LA, London, UK, Paris, FR, Dublin, IE, Bangalore, IN, Cairo, EG
Geographic Context:
- Procore's global offices provide opportunities for international collaboration and exposure to diverse markets
- The company's remote work options allow employees to work from home or choose a location that best suits their needs
- Procore's headquarters in Carpinteria, CA, offers a relaxed, coastal atmosphere with easy access to outdoor activities
Work Schedule: Full-time, with flexible hours and the option to work remotely
ASSUMPTION: Procore's global offices and remote work options provide employees with a high degree of flexibility and the opportunity to work in a diverse, international environment.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screen with a member of the HR team
- Technical assessment or case study presentation
- Final interview with the hiring manager and/or team members
Key Assessment Areas:
- Technical skills and experience with content management systems
- Project management and organizational skills
- Analytical and problem-solving skills
- Communication and collaboration skills
- Alignment with Procore's company values and culture
Application Tips:
- Highlight relevant experience and achievements in content operations, project management, and data analysis
- Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
- Prepare for the technical assessment or case study presentation by researching Procore's products and understanding their content management needs
- Demonstrate your understanding of Procore's company values and culture during the interview process
ATS Keywords: Content Operations, Project Management, Content Management Systems, Localization, Data Analysis, Construction Technology, Software Development
ASSUMPTION: Procore's application process is designed to assess candidates' technical skills, experience, and cultural fit. The company uses a combination of online assessments, interviews, and case studies to evaluate candidates' qualifications and potential for success in the role.
🛠️ Tools & Technologies
- Content Management Systems (e.g., Contentful, Drupal)
- Project Management Tools (e.g., Asana, Trello)
- Data Analysis Tools (e.g., Google Analytics, Tableau)
- Localization Tools (e.g., Smartling, Transifex)
ASSUMPTION: The specific tools and technologies used in this role may vary depending on Procore's current tech stack and the candidate's areas of expertise.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Openness
- Accountability
- Collaboration
- Innovation
Work Style:
- Procore values a flexible, remote-friendly work environment
- The company encourages open communication, collaboration, and continuous learning
- Procore's culture is focused on innovation, data-driven decision-making, and a commitment to improving the construction industry
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working remotely and collaborating with global teams?
- Do you have a proven track record of driving efficiency and improving processes in a content operations role?
ASSUMPTION: Procore's culture is characterized by a strong commitment to innovation, data-driven decision-making, and continuous learning. The company values employees who are adaptable, collaborative, and committed to improving the construction industry.
⚠️ Potential Challenges
- Managing multiple projects simultaneously and meeting tight deadlines
- Working with global teams and navigating time zone differences
- Adapting to a fast-paced, dynamic work environment
- Keeping up with industry trends and best practices in content operations and management
ASSUMPTION: This role presents unique challenges and opportunities for growth and development. Candidates should be prepared to work in a fast-paced, dynamic environment and adapt to the evolving needs of Procore's global customer base.
📈 Similar Roles Comparison
- This role is similar to a Content Operations Manager or Content Operations Specialist in other industries, but with a focus on the construction technology sector
- Procore's global presence and commitment to innovation set it apart from other companies in the construction technology space
- This role offers significant growth opportunities and the potential to make a tangible impact on Procore's users and the construction industry as a whole
ASSUMPTION: While this role shares similarities with other content operations roles in the tech industry, Procore's unique focus on construction technology and commitment to innovation make it a standout opportunity for candidates seeking to make a meaningful impact in the construction industry.
📝 Sample Projects
- Streamlining content workflows and processes to improve efficiency and reduce errors
- Implementing and managing a content management system to centralize and organize educational content
- Analyzing content performance data to inform content strategy and identify areas for improvement
- Developing and maintaining content style guides, templates, and governance frameworks to ensure brand consistency and content quality
- Managing localization workflows to ensure accurate and timely translation and adaptation of educational content for global audiences
ASSUMPTION: These sample projects illustrate the range of responsibilities and challenges faced by a Senior Content Operations Specialist at Procore. Candidates should be prepared to tackle a diverse set of tasks and adapt to the evolving needs of the role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics of the Product Education team?
- How does Procore support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Procore measure the success of its educational content and content operations initiatives?
- What are the biggest challenges facing the construction industry, and how does Procore's technology address them?
ASSUMPTION: These interview questions are designed to help candidates better understand the role, team dynamics, and Procore's approach to content operations and the construction industry. Candidates should use the interview process to assess their fit with the company's culture and values.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills in content operations, project management, and data analysis
- Prepare for the technical assessment or case study presentation by researching Procore's products and understanding their content management needs
- Demonstrate your understanding of Procore's company values and culture during the interview process
- Follow up with the hiring manager or HR team within one week of your final interview to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
