📌 Core Information
🔹 Job Title: Senior Content Operations Specialist
🔹 Company: X Technologies
🔹 Location: New York City, NY
🔹 Job Type: Full-Time
🔹 Category: Content Operations
🔹 Date Posted: April 21, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Driving operational excellence across global content partner ecosystem
- Scaling and supporting the Global Content Partnerships (GCP) team
- Delivering seamless experiences to creators, publishers, media partners, and advertisers on X
- Collaborating cross-functionally with various teams to achieve product launch and adoption goals
ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills to manage multiple stakeholders and workflows effectively.
📋 Key Responsibilities
✅ Own and streamline core operational workflows that support the GCP team globally
✅ Deliver ongoing reporting, insights, and analysis to drive continuous improvement
✅ Help drive the operations roadmap for content monetization products like Amplify Audiences
✅ Act as a strategic cross-functional connector between GCP and other teams
✅ Manage operational support for high-impact products like Verified Organizations, Amplify, and Media Studio
✅ Develop and refine systems that support real-time content activations and sponsorship enablement
✅ Identify gaps, inefficiencies, and opportunities to enhance the partner experience and scale operational capabilities globally
ASSUMPTION: This role involves a significant amount of process improvement, data analysis, and stakeholder management to ensure smooth operations and successful product launches.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 5-7 years of experience in content operations, business operations, or program management within a tech, media, or digital platform environment
Required Skills:
- Deep understanding of the digital content and creator ecosystem, especially monetization models and media products
- Proven ability to build, manage, and optimize scalable systems and cross-functional programs
- Excellent communication and stakeholder management skills, both technical and strategic
- Analytical mindset with the ability to use data to inform decision-making and prioritize effectively
- Knowledge of tools like Tableau, Google BigQuery, and Excel
- Comfortable navigating ambiguity, multitasking, and working in a fast-paced, evolving environment
Preferred Skills:
- Experience working with digital rights, on-platform premium content experiences, or revenue share platforms
ASSUMPTION: Candidates with experience in content operations, business operations, or program management within a tech, media, or digital platform environment are strongly encouraged to apply. Familiarity with the digital content and creator ecosystem is crucial for success in this role.
💰 Compensation & Benefits
Salary Range: $162,000 - $220,000 USD per year (based on experience and qualifications)
Benefits:
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Senior Content Operations Specialist role with 5-7 years of experience in the tech industry. The actual salary may vary based on the candidate's qualifications and the company's compensation structure.
📌 Applicant Insights
🔍 Company Context
Industry: Computer and Network Security
Company Size: 51-200 employees (Small to Medium-sized company)
Founded: 1998
Company Description:
- Focused on consistently exceeding customers' expectations
- Provides world-class engineering, information technology, information security, program management, and repair services
- Serves Federal, State, and commercial customers
Company Specialties:
- Engineering
- Information Technology
- Program Management
- Repair Services
- Information Security
Company Website: http://www.x-technologies.com
ASSUMPTION: X Technologies is a well-established company with a strong focus on providing high-quality services to its customers. Its size allows for a more personal work environment, with opportunities for close collaboration and growth.
📊 Role Analysis
Career Level: Mid-level to Senior (5-10 years of experience)
Reporting Structure: This role reports directly to the Global Content Partnerships team and works cross-functionally with various teams within the organization
Work Arrangement: On-site (New York City)
Growth Opportunities:
- Potential to grow within the Global Content Partnerships team or explore other opportunities within the organization
- Chance to work on high-impact products and initiatives, driving operational excellence and scalability
- Opportunity to develop and refine systems that support real-time content activations and sponsorship enablement
ASSUMPTION: This role offers significant growth opportunities for the right candidate, as it involves working on high-impact products and initiatives that drive operational excellence and scalability within the organization.
🌍 Location & Work Environment
Office Type: On-site (New York City)
Office Location(s): 100 Sandau Rd, San Antonio, TX 78216, US
Geographic Context:
- New York City offers a vibrant and diverse work environment, with numerous cultural, dining, and entertainment options
- The office is located in a state-of-the-art facility with modern amenities and collaborative workspaces
- The company is headquartered in San Antonio, TX, with additional locations across the United States
Work Schedule: Full-time (40 hours per week), with potential for flexible hours and remote work arrangements based on team needs and performance
ASSUMPTION: The on-site work arrangement allows for close collaboration and communication with team members and stakeholders. However, the company may consider flexible work arrangements based on individual performance and team needs.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- On-site or virtual interview with the Global Content Partnerships team and other stakeholders
- Final decision and offer
Key Assessment Areas:
- Understanding of the digital content and creator ecosystem
- Analytical skills and data-driven decision-making
- Communication and stakeholder management skills
- Ability to navigate ambiguity and multitask in a fast-paced environment
Application Tips:
- Tailor your resume and cover letter to highlight your experience in content operations, business operations, or program management within a tech, media, or digital platform environment
- Demonstrate your understanding of the digital content and creator ecosystem, especially monetization models and media products
- Showcase your ability to build, manage, and optimize scalable systems and cross-functional programs
- Prepare examples of your analytical mindset and data-driven decision-making skills
ATS Keywords: Content Operations, Business Operations, Program Management, Digital Content, Creator Ecosystem, Monetization Models, Media Products, Stakeholder Management, Analytical Skills, Data Analysis, Tableau, Google BigQuery, Excel, Communication Skills, Cross-Functional Collaboration, Operational Excellence, Scalability
ASSUMPTION: Applicants should focus on demonstrating their relevant experience and skills in their application materials, as well as their understanding of the digital content and creator ecosystem and their ability to work effectively in a fast-paced, evolving environment.
🛠️ Tools & Technologies
- Tableau
- Google BigQuery
- Excel
ASSUMPTION: Familiarity with these tools is preferred but not required. The company may provide training or support to help the successful candidate develop the necessary skills.
👔 Cultural Fit Considerations
Company Values:
- Consistently exceeding customers' expectations
- Providing world-class services
- Collaboration and teamwork
Work Style:
- Fast-paced and evolving environment
- Cross-functional collaboration
- Data-driven decision-making
Self-Assessment Questions:
- Do you have experience working in a fast-paced, evolving environment, and are you comfortable navigating ambiguity?
- Are you able to communicate effectively with technical and non-technical stakeholders, and can you manage multiple workflows and priorities?
- Do you have a strong analytical mindset and the ability to use data to inform decision-making and prioritize effectively?
ASSUMPTION: Candidates who are comfortable working in a fast-paced, evolving environment and can effectively manage multiple workflows and priorities are likely to be a good fit for this role. Strong analytical skills and the ability to use data to inform decision-making are also crucial for success in this position.
⚠️ Potential Challenges
- Managing multiple stakeholders and workflows effectively
- Navigating a fast-paced, evolving environment with potential ambiguity
- Balancing operational excellence with continuous improvement and innovation
- Ensuring seamless experiences for creators, publishers, media partners, and advertisers on X
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a data-driven approach to decision-making. The successful candidate will be able to balance operational excellence with continuous improvement and innovation to drive success in this role.
📈 Similar Roles Comparison
- This role is similar to other Content Operations or Business Operations positions within the tech industry, but with a specific focus on the digital content and creator ecosystem
- Compared to other roles within X Technologies, this position offers unique opportunities to work cross-functionally with various teams and drive operational excellence across the global content partner ecosystem
- Career progression may involve moving into a management or leadership role within the Global Content Partnerships team or exploring other opportunities within the organization
ASSUMPTION: While this role shares similarities with other Content Operations or Business Operations positions, its focus on the digital content and creator ecosystem and its cross-functional nature make it a unique opportunity within the tech industry.
📝 Sample Projects
- Developing and refining systems that support real-time content activations and sponsorship enablement
- Identifying gaps, inefficiencies, and opportunities to enhance the partner experience and scale operational capabilities globally
- Driving the operations roadmap for content monetization products like Amplify Audiences, supporting revenue growth, scalability, and partner performance
ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that the successful candidate may work on in this role, highlighting the opportunity to drive operational excellence and scalability within the organization.
❓ Key Questions to Ask During Interview
- Can you describe the day-to-day responsibilities and priorities of this role?
- How does this role collaborate with other teams within the organization, and what are the key stakeholders for this position?
- What are the most significant challenges facing the Global Content Partnerships team, and how can this role help address them?
- How does this role contribute to the overall success of the organization, and what are the key performance indicators for this position?
- What opportunities are there for growth and development within this role and the Global Content Partnerships team?
ASSUMPTION: These questions are designed to help applicants better understand the day-to-day responsibilities, priorities, and challenges of the role, as well as the opportunities for growth and development within the Global Content Partnerships team.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your experience in content operations, business operations, or program management within a tech, media, or digital platform environment
- Prepare examples of your analytical mindset and data-driven decision-making skills
- Prepare for interview questions that assess your understanding of the digital content and creator ecosystem, your ability to manage multiple workflows and priorities, and your comfort navigating ambiguity in a fast-paced, evolving environment
- Follow up with the hiring manager within one week of submitting your application to express your interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
