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Senior Content Operations Specialist

Procore Technologies
Full-time
Remote
Worldwide
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Content Operations Specialist III

πŸ”Ή Company: Procore Technologies

πŸ”Ή Location: Remote, US - Remote CA, CA

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Software Development

πŸ”Ή Date Posted: April 18, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Remote

πŸš€ Job Overview

Key aspects of this role include:

  • Optimizing content workflows, systems, and processes
  • Managing and optimizing content management systems (CMS)
  • Collaborating with cross-functional teams to define content requirements
  • Analyzing content performance data to inform strategy

ASSUMPTION: This role requires a balance of technical proficiency, project management skills, and analytical thinking to succeed.

πŸ“‹ Key Responsibilities

βœ… Lead the development and implementation of standardized content workflows and processes

βœ… Manage and optimize our content management system (CMS) and related tools

βœ… Collaborate with cross-functional teams to define content requirements, establish timelines, and track project progress

βœ… Develop and maintain content style guides, templates, and governance frameworks

βœ… Analyze content performance data and provide actionable insights to inform content strategy

βœ… Implement and manage localization workflows for global audiences

βœ… Evaluate and recommend new technologies and tools to enhance content operations

βœ… Provide training and support to content creators on content operations processes, tools, and best practices

ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and continuous improvement.

🎯 Required Qualifications

Education: Bachelor's degree in a related field such as Communications, Information Management, or Education Technology

Experience: 5+ years of experience in content operations, learning operations, or a related field

Required Skills:

  • Expertise in managing and optimizing content management systems (CMS)
  • Proven ability to develop and implement efficient content workflows and processes
  • Exceptional project management and organizational skills
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills

Preferred Skills:

  • Experience with localization processes and tools

ASSUMPTION: While a degree is preferred, relevant experience and a strong portfolio may be considered equivalent.

πŸ’° Compensation & Benefits

Salary Range: $90,400 - $124,300 per year. Eligible for bonus incentive compensation.

Benefits:

  • Paid Time Off
  • Healthcare Coverage
  • Career Enrichment
  • Development Programs

Working Hours: Full-time, typically 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. Actual compensation may vary based on individual qualifications and Procore's internal equity.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Procore Technologies is a leading technology partner for every stage of construction, providing AI & data-driven insights to help teams drive efficiency and mitigate risks.

Company Size: Procore has 1,001-5,000 employees, offering a mid-sized company environment with opportunities for growth and collaboration.

Founded: Procore was founded in 2002 and has since grown to serve over three million projects in 150+ countries.

Company Description:

  • Procore's unified platform connects every stakeholder through seamless communication and collaboration
  • The company offers solutions and insights to overcome challenges and achieve success throughout the construction lifecycle
  • Procore is committed to shaping a better future for construction professionals, projects, and communities

Company Specialties:

  • Construction Software
  • Construction Project Management Software
  • Online Project Management Software
  • Web-based Construction Management Tools
  • iPad for Construction
  • Construction Submittals
  • iPhone for Construction
  • Construction Project Software

Company Website: https://www.procore.com

ASSUMPTION: Procore's focus on data-driven insights and collaboration makes it an attractive choice for tech-savvy professionals seeking to make an impact in the construction industry.

πŸ“Š Role Analysis

Career Level: This role is at the senior level, requiring a high degree of expertise and experience in content operations.

Reporting Structure: The Senior Content Operations Specialist III will report directly to the Director of Content Operations.

Work Arrangement: This role is remote, offering flexibility and the ability to work from anywhere.

Growth Opportunities:

  • Potential to advance to a Director or Manager role within the Content Operations team
  • Opportunities to expand skills and knowledge through collaboration with various teams
  • Chance to shape the future of product education at a leading construction technology company

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a tangible impact on Procore's users and the construction industry as a whole.

🌍 Location & Work Environment

Office Type: Remote, with no physical office required for this role.

Office Location(s): N/A (Remote)

Geographic Context:

  • Procore's headquarters are in Carpinteria, CA, but this role can be based anywhere in the US
  • The remote work environment offers flexibility and the ability to work from home or a co-working space
  • Procore has a global presence, with offices in multiple countries and a diverse user base

Work Schedule: Full-time, with a flexible schedule and the ability to work independently.

ASSUMPTION: The remote work environment requires strong self-motivation, time management skills, and the ability to work effectively with distributed teams.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screen with a member of the Talent Acquisition team
  • Technical assessment or case study presentation
  • Final interview with the hiring manager and/or team members

Key Assessment Areas:

  • Technical proficiency in content management systems and workflows
  • Project management skills and ability to multitask
  • Analytical thinking and problem-solving abilities
  • Communication and collaboration skills

Application Tips:

  • Highlight relevant experience and achievements in content operations, project management, and data analysis
  • Tailor your resume to emphasize skills and experiences that match the required qualifications
  • Prepare for behavioral interview questions that focus on problem-solving, collaboration, and adaptability

ATS Keywords: Content Operations, Project Management, CMS, Workflows, Localization, Data Analysis, Collaboration, Construction Software

ASSUMPTION: Procore's application process is designed to assess technical skills, problem-solving abilities, and cultural fit. Be prepared to discuss your experience with content management systems, workflows, and data analysis in detail.

πŸ› οΈ Tools & Technologies

  • Content management systems (CMS) such as Contentful, Drupal, or similar
  • Project management tools like Asana, Trello, or JIRA
  • Data analysis tools such as Google Analytics, Tableau, or Power BI
  • Localization tools such as Smartling, Transifex, or Crowdin

ASSUMPTION: Familiarity with the specific tools and technologies used by Procore is not required, but a willingness to learn and adapt to new tools is essential.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer Focus
  • Integrity
  • Quality
  • Collaboration
  • Innovation

Work Style:

  • Proactive and self-motivated
  • Strong communication and collaboration skills
  • Adaptable and open to feedback
  • Data-driven and analytical
  • Committed to continuous learning and improvement

Self-Assessment Questions:

  • Do you thrive in a remote work environment and have strong self-motivation?
  • Are you comfortable working with distributed teams and managing multiple projects simultaneously?
  • Do you have a proven track record of driving efficiency and improving content quality through data-informed decisions?

ASSUMPTION: Procore values candidates who are proactive, collaborative, and committed to continuous learning and improvement. A strong cultural fit is essential for success in this role.

⚠️ Potential Challenges

  • Managing multiple projects and priorities simultaneously
  • Working effectively with distributed teams and stakeholders
  • Adapting to a fast-paced, dynamic work environment
  • Balancing strategic planning with hands-on execution

ASSUMPTION: The remote work environment and fast-paced nature of the role require strong time management skills, self-motivation, and the ability to work effectively with distributed teams.

πŸ“ˆ Similar Roles Comparison

  • Compared to related roles, this position places a stronger emphasis on data analysis and strategic planning
  • Procore's focus on data-driven insights and collaboration sets it apart from other construction software companies
  • This role offers significant growth potential and the opportunity to make a tangible impact on Procore's users and the construction industry

ASSUMPTION: While this role shares similarities with other content operations positions, Procore's unique focus on data-driven insights and collaboration makes it an attractive choice for tech-savvy professionals.

πŸ“ Sample Projects

  • Optimizing content workflows and processes to reduce turnaround time by 30%
  • Implementing a new CMS and related tools to improve data integrity and accessibility
  • Analyzing content performance data to identify trends and inform content strategy

ASSUMPTION: These sample projects illustrate the strategic, data-driven approach required for success in this role.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and how this role fits within the Content Operations team?
  • How does Procore support the professional development and growth of its employees?
  • What are the key priorities for this role in the first 90 days?
  • How does Procore measure the success of its content operations and how can I contribute to these metrics?
  • What are the biggest challenges facing the construction industry, and how does Procore address them through its technology?

ASSUMPTION: These interview questions are designed to assess cultural fit, role expectations, and Procore's approach to professional development and growth.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through Procore's careers page
  • Tailor your resume to highlight relevant experience and skills, emphasizing your qualifications for this role
  • Prepare a cover letter that explains your interest in the position and how your background and skills make you a strong fit
  • If applicable, prepare examples or a portfolio showcasing your experience with content operations, project management, and data analysis
  • Follow up with Procore's Talent Acquisition team one week after submitting your application to confirm receipt and inquire about next steps

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.