π Core Information
πΉ Job Title: Senior Copywriter
πΉ Company: Critical Mass
πΉ Location: Vancouver, British Columbia, Canada
πΉ Job Type: Full-time, Hybrid (3 days in office)
πΉ Category: Advertising Services
πΉ Date Posted: June 30, 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site (3 days per week)
π Job Overview
Key aspects of this role include:
- Collaborating with creatives and strategists to bring digital voice to life
- Grasping communication challenges and devising imaginative solutions
- Optimizing text through global/structural changes, line editing, and alignment with brand best practices
- Leading copy development for complex campaigns and mentoring junior copy staff
ASSUMPTION: This role requires a balance of creative thinking and technical writing skills, with a strong focus on collaboration and leadership.
π Key Responsibilities
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Interact with project teams to understand business objectives and audience demographics
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Review copy (alongside design) to align with brand guidelines and optimize scanability, clarity, and succinctness
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Provide guidance on creative revisions to up-level content within our clientβs voice and tone
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Work with cross-functional partners to drive consensus across teams and advocate for solutions that balance the needs of Campaign Owners with our business goals
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Work with design partners and CD to audit existing templates, guidelines, and select teamsβ past comms. Create/revise/advise on new templates and guidelines as needed to empower our partners to better execute their email projects
ASSUMPTION: This role involves a high level of collaboration and requires strong communication skills to work effectively with various teams.
π― Required Qualifications
Education: Bachelor's degree in English, Journalism, Marketing, or a related field
Experience: 5+ yearsβ experience as a copywriter or editor in an agency, publishing, or journalism environmentβincluding experience with interactive media and direct marketing
Required Skills:
- Ability to internalize and consistently adhere to internal brand guidelines
- Exceptional writing and editing skills, including the ability to quickly review, edit, and QA a wide variety of comms
- Proven aptitude for quick, creative thinking with acute attention to detail within demanding deadlines
- A strong understanding of marketing (especially direct marketing) and advertising principles
- The ability to work on multiple projects simultaneously and effectively juggle diverse writing demands
Preferred Skills:
- Experience with email marketing platforms
- Familiarity with UX/UI design principles
ASSUMPTION: While not explicitly stated, experience with email marketing platforms and familiarity with UX/UI design principles would be beneficial for this role.
π° Compensation & Benefits
Salary Range: CAD 75,000 - 85,000 per year. This range is based on industry standards for a Senior Copywriter role in Vancouver, considering the experience level and market conditions.
Benefits:
- Health, dental, and vision insurance
- Retirement savings plan with company matching
- Employee assistance program
- Paid time off (vacation, sick, and holidays)
- Professional development opportunities
Working Hours: Full-time (40 hours per week), with flexible hours and the option to work remotely 2 days per week
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.
π Applicant Insights
π Company Context
Industry: Critical Mass operates in the advertising services industry, focusing on digital marketing, brand launch and experience, user experience and interaction, design, and more.
Company Size: With over 1,000 employees, Critical Mass is a mid-sized company that offers a mix of startup-like agility and enterprise-level resources.
Founded: Critical Mass was founded in 1998 and has since grown into a global agency with offices in multiple countries.
Company Description:
- Critical Mass is a team of 1,800 inspired folks based in 13 offices around the world, providing full-service digital capabilities for the greatest brands on Earth
- Their secret sauce is uncompromising design standards, relentless focus on customers, and an ability to put powerful new technologies to work for their clients
- They work with top-tier brands like Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more
Company Specialties:
- Digital Marketing
- Brand Launch & Experience
- User Experience & Interaction
- Design
- Insight & Planning
- Digital Campaign Management
- Social Media
- Mobile
- Technology Services
- Experience Design
- Experience Distribution
- Marketing Science
- and eCommerce
Company Website: http://www.criticalmass.com
ASSUMPTION: Critical Mass is a well-established agency with a strong reputation in the industry, offering a dynamic work environment and the opportunity to work with high-profile clients.
π Role Analysis
Career Level: This role is at the senior level, requiring a high degree of expertise and leadership in copywriting and editing.
Reporting Structure: The Senior Copywriter will report directly to the Creative Director and work closely with project teams, design partners, and cross-functional partners.
Work Arrangement: This role is hybrid, requiring employees to be in the office for 3 days per week.
Growth Opportunities:
- Potential to lead copy development for complex campaigns and mentor junior copy staff
- Opportunities for professional development and career advancement within the company
- Exposure to a wide range of clients and projects, fostering continuous learning and skill development
ASSUMPTION: This role offers strong growth opportunities, both in terms of leadership and career advancement, as well as continuous learning and skill development.
π Location & Work Environment
Office Type: Critical Mass' Vancouver office is a modern, collaborative workspace designed to foster creativity and productivity.
Office Location(s): 1011 9th Avenue SE, Suite 300, Calgary, Alberta T2G 0H7, CA
Geographic Context:
- Vancouver is a multicultural city with a high quality of life, offering a mix of urban and outdoor activities
- The office is located in the downtown core, with easy access to public transportation and amenities
- Vancouver has a mild, oceanic climate with cool, wet winters and warm, dry summers
Work Schedule: Full-time, with flexible hours and the option to work remotely 2 days per week
ASSUMPTION: The work environment at Critical Mass' Vancouver office is collaborative and dynamic, with a strong focus on creativity and innovation.
πΌ Interview & Application Insights
Typical Process:
- Phone or video screen with the Talent Acquisition team
- Creative brief and portfolio review with the Creative Director
- On-site interview with the Creative Director and other team members
- Final interview with the Executive Creative Director
Key Assessment Areas:
- Writing and editing skills
- Creativity and problem-solving abilities
- Understanding of brand guidelines and marketing principles
- Collaboration and communication skills
- Leadership and mentoring capabilities
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Include a portfolio of your best work, showcasing your range and versatility as a copywriter and editor
- Prepare for the creative brief and portfolio review by selecting pieces that demonstrate your ability to optimize text and align with brand best practices
- Research Critical Mass and their clients to demonstrate your understanding of their brand voice and tone
ATS Keywords: Copywriting, Editing, Creative Thinking, Attention to Detail, Marketing, Advertising, Project Management, Collaboration, Brand Guidelines, Direct Marketing, Usability, Social Media, Email Projects, Mentoring, Communication, Content Optimization
ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on creative thinking, writing and editing skills, and cultural fit.
π οΈ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Adobe Creative Cloud (Photoshop, Illustrator, InDesign)
- Email marketing platforms (e.g., Mailchimp, Constant Contact)
- Content management systems (e.g., WordPress, Drupal)
ASSUMPTION: While not explicitly stated, familiarity with Microsoft Office Suite, Adobe Creative Cloud, and email marketing platforms is likely to be beneficial for this role.
π Cultural Fit Considerations
Company Values:
- Inspired: We are passionate about what we do and who we do it for
- Relentless: We never stop learning and improving
- Collaborative: We believe in the power of "we"
- Accountable: We take ownership of our work and our impact
- Inclusive: We embrace diversity and foster a culture of belonging
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Focused on continuous learning and improvement
Self-Assessment Questions:
- Do you thrive in a collaborative, fast-paced environment?
- Are you passionate about learning and improving your skills?
- Do you embrace diversity and foster a culture of belonging?
ASSUMPTION: Critical Mass values a diverse and inclusive work environment, with a strong focus on collaboration, continuous learning, and improvement.
β οΈ Potential Challenges
- Managing multiple projects simultaneously and meeting tight deadlines
- Balancing the needs of Campaign Owners with business goals
- Working in a hybrid environment, with 3 days in the office and 2 days remote
- Adapting to a dynamic and fast-paced work environment
ASSUMPTION: This role may present challenges in terms of managing multiple projects, balancing stakeholder needs, and adapting to a hybrid work environment.
π Similar Roles Comparison
- This role is similar to a Senior Copywriter or Senior Editor position in an advertising agency or publishing company
- However, this role places a stronger emphasis on leadership and mentoring, as well as the ability to work on complex campaigns
- Career progression in this role may lead to a Creative Director or similar leadership position
ASSUMPTION: While this role is similar to other Senior Copywriter or Senior Editor positions, it offers unique opportunities for leadership and mentoring, as well as exposure to complex campaigns.
π Sample Projects
- Developing a comprehensive brand voice and tone guide for a major client
- Optimizing email marketing campaigns for a retail client, resulting in a 25% increase in open rates and a 15% increase in click-through rates
- Leading a team of copywriters and editors to develop a series of targeted advertising campaigns for a tech client, resulting in a 30% increase in sales
ASSUMPTION: These sample projects demonstrate the range and depth of experience required for this role, as well as the potential impact of the Senior Copywriter's work on business outcomes.
β Key Questions to Ask During Interview
- Can you describe the creative process for a recent campaign and how copy played a role in its success?
- How does the copy team collaborate with design and strategy teams to develop effective campaigns?
- What opportunities are there for professional development and growth within the copy team and the agency as a whole?
- How does the agency support work-life balance for its employees?
- What is the company's approach to diversity, equity, and inclusion, and how does that manifest in the day-to-day work environment?
ASSUMPTION: These questions are designed to provide insight into the creative process, team dynamics, professional development opportunities, work-life balance, and the company's commitment to diversity, equity, and inclusion.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Include a portfolio of your best work, showcasing your range and versatility as a copywriter and editor
- Prepare for the creative brief and portfolio review by selecting pieces that demonstrate your ability to optimize text and align with brand best practices
- Research Critical Mass and their clients to demonstrate your understanding of their brand voice and tone
- Follow up with the Talent Acquisition team one week after submitting your application to inquire about the status of your application
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.