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Senior Copywriter

Progyny, Inc.
Full-time
Remote
Worldwide
✍️ Copywriting & Content Writing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Copywriter

πŸ”Ή Company: Progyny, Inc.

πŸ”Ή Location: New York, United States (Remote)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Healthcare, Marketing & Communications

πŸ”Ή Date Posted: 2025-05-27

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: Remote

πŸš€ Job Overview

Key aspects of this role include:

  • Creating engaging, health-educational content for consumers across multiple digital channels
  • Collaborating with subject matter experts to develop member-friendly materials on clinically complex topics
  • Conceptualizing, researching, outlining, and writing content for various digital formats
  • Maintaining a cohesive member voice for Progyny across digital communication channels
  • Providing editorial and proofreading reviews as needed

ASSUMPTION: This role requires a strong background in patient/member-facing writing, with a focus on healthcare communications. Candidates should be comfortable working in a fast-paced environment and collaborating with various teams.

πŸ“‹ Key Responsibilities

βœ… Create member-friendly educational content that encourages Progyny members to engage with our products, taking key actions that lead to better health outcomes

βœ… Write approachable member-facing materials on clinically complex topics such as infertility, menopause, and financial responsibilities

βœ… Collaborate with Member Services, Clinical, and Product teams to concept, research, outline, and write short, compelling, educational, member-friendly content to be used in email series, articles, video scripting, in-app content, or other digital formats

βœ… Partner with the current Senior Copywriter to own foundational projects that help craft long-term content strategy guidance (content audits, style guides), while tackling the creation of new content for our product line

βœ… Think beyond the brief; be able to conduct additional background research on topics and also pull from your previous health experience

βœ… Maintain a cohesive member voice for Progyny to be used across digital communication channels

βœ… Provide editorial and proofreading reviews when needed

ASSUMPTION: The role involves a mix of creative and strategic tasks, requiring candidates to balance innovation with adherence to brand guidelines and regulatory requirements.

🎯 Required Qualifications

Education: Bachelor's degree in a writing, creative, or liberal arts field

Experience: 10+ years in writing patient/member-facing communications and/or marketing in a healthcare environment

Required Skills:

  • Proficient in writing both short- and long-form copy in educational and promotional applications
  • Deep omnichannel engagement experience, using digital communications to influence patient/member behavior
  • Strong knowledge of healthcare communications regulatory requirements
  • Ability to work in a fast-paced environment with minimal supervision
  • Appreciation for health literacy and able to write to a suitable reading level
  • Experience working with digital designers to optimize content for UX best practices
  • Data-driven mindset that drives decision-making

Preferred Skills:

  • Experience in women’s healthcare
  • Experience creating short-form module style learning
  • Experience developing content for a multi-product organization
  • Survey design experience

ASSUMPTION: Candidates should have a proven track record in healthcare communications and be comfortable working with clinical and product teams to create engaging, educational content.

πŸ’° Compensation & Benefits

Salary Range: $140,000 per year (New York City-based applicants). Industry standard for Senior Copywriter roles in healthcare, considering experience level and location, is $120,000 - $160,000 per year.

Benefits:

  • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits, family and pet care fund, and menopause and midlife care
  • Health, dental, vision, and life insurance options for employees and family
  • Free in-person, virtual, and text-based mental health and wellness support
  • Paid time off, including vacation, sick leave, personal days, and summer flex time
  • Company equity and bonus program
  • 401(k) plan with company match
  • Access to on-demand legal and financial advice
  • Learning and development programs and mentorship program
  • Company social events, including annual volunteer day and donation matching
  • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into the NY office

Working Hours: Full-time, with a flexible work arrangement allowing for remote work and hybrid options.

ASSUMPTION: The salary range provided is for New York City-based applicants. For remote candidates, the salary may be adjusted based on location and cost of living.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Progyny operates in the women’s health and family building solutions industry, focusing on fertility, menopause care, and related services. The market is competitive, with a growing demand for comprehensive, inclusive, and intentionally designed solutions.

Company Size: Progyny has 501-1,000 employees, making it a mid-sized company. This size allows for a structured yet agile work environment, with opportunities for growth and collaboration.

Founded: Progyny was founded in 2015 and has since grown to become a leading provider of fertility and women’s health benefits. The company has experienced significant growth and recognition for its innovative approach to healthcare solutions.

Company Description:

  • Progyny is a global leader in women’s health and family building solutions, trusted by leading employers, health plans, and benefit purchasers.
  • The company empowers patients with concierge support, coaching, education, and digital tools, providing access to a premier network of fertility and women's health specialists.
  • Progyny drives optimal clinical outcomes and reduces healthcare costs through its comprehensive, inclusive, and intentionally designed solutions.

Company Specialties:

  • Fertility benefits and solutions
  • Women’s health and menopause care
  • Preconception and family building benefits
  • Employer and health plan benefits
  • Digital health and wellness tools

Company Website: www.progyny.com

ASSUMPTION: Progyny's focus on women’s health and family building solutions makes it an attractive employer for candidates interested in making a significant impact in the healthcare industry.

πŸ“Š Role Analysis

Career Level: This role is at the senior level, requiring a high degree of expertise and independence in managing projects and collaborating with cross-functional teams.

Reporting Structure: The Senior Copywriter will report directly to the current Senior Copywriter and work closely with various teams, including Member Services, Clinical, and Product.

Work Arrangement: The role offers a flexible work arrangement, with 3 days a week in the office and the remaining days remote. This allows for a healthy work-life balance while fostering collaboration and team building.

Growth Opportunities:

  • As Progyny continues to grow, there may be opportunities for the Senior Copywriter to take on additional responsibilities or move into a management role.
  • The company's focus on learning and development programs provides opportunities for professional growth and skill-building.
  • Collaborating with various teams offers exposure to different aspects of the business, fostering a well-rounded understanding of Progyny's operations.

ASSUMPTION: The Senior Copywriter role at Progyny offers a unique opportunity to grow both personally and professionally, with exposure to various teams and projects.

🌍 Location & Work Environment

Office Type: Progyny's headquarters is in New York City, with a hybrid work arrangement allowing for remote work and on-site collaboration.

Office Location(s): 1359 Broadway, 2nd Floor, New York, New York 10018, US

Geographic Context:

  • New York City offers a vibrant and diverse cultural scene, with numerous amenities and attractions.
  • The city's competitive job market and cost of living may impact salary expectations and quality of life.
  • Progyny's remote-friendly work environment allows for flexibility in location, with opportunities to work from home or other preferred locations.

Work Schedule: The role follows a standard full-time work schedule, with a flexible work arrangement allowing for remote work and hybrid options.

ASSUMPTION: Progyny's hybrid work environment balances the benefits of in-person collaboration with the flexibility of remote work, catering to a wide range of employee preferences.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the HR team
  • Portfolio review and writing test
  • In-person or video interview with the hiring manager and relevant team members
  • Final interview with the Senior Copywriter and/or other senior leaders

Key Assessment Areas:

  • Portfolio quality and relevance to the role
  • Writing skills and ability to create engaging, educational content
  • Cultural fit and alignment with Progyny's values and mission
  • Problem-solving skills and ability to work independently
  • Collaboration and communication skills

Application Tips:

  • Tailor your resume and cover letter to highlight relevant healthcare communications experience and skills.
  • Include a portfolio showcasing your patient/member-facing work, with a focus on digital content creation and healthcare communications.
  • Prepare for writing tests and be ready to discuss your approach to healthcare communications and member engagement.
  • Research Progyny's mission, values, and company culture to demonstrate your fit and enthusiasm for the role.

ATS Keywords: Senior Copywriter, Healthcare Communications, Member Engagement, Digital Content Creation, Patient-Facing, Healthcare Marketing, Women's Health, Fertility, Menopause Care, Clinical Review, Stakeholder Communication

ASSUMPTION: Progyny's interview process is designed to assess candidates' skills, cultural fit, and alignment with the company's mission and values.

πŸ› οΈ Tools & Technologies

  • Content management systems (CMS) and digital publishing platforms
  • Writing and editing software (e.g., Microsoft Word, Google Docs, Adobe Creative Suite)
  • Project management tools (e.g., Asana, Trello, Jira)
  • Collaboration and communication tools (e.g., Slack, Microsoft Teams, Google Workspace)
  • Healthcare communications regulatory compliance tools

ASSUMPTION: The Senior Copywriter should be comfortable using a range of tools and technologies to streamline workflows and collaborate effectively with cross-functional teams.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Empowering patients and members to take control of their health and family building journeys
  • Collaborating with stakeholders to deliver innovative, comprehensive solutions
  • Fostering a diverse, inclusive, and supportive work environment
  • Embracing continuous learning and growth
  • Acting with integrity, accountability, and transparency

Work Style:

  • Proactive and self-driven, with the ability to work independently and manage multiple projects
  • Collaborative and team-oriented, with strong communication and interpersonal skills
  • Adaptable and flexible, with a growth mindset and willingness to learn
  • Data-driven and results-focused, with a commitment to continuous improvement
  • Cultural competency and sensitivity to the diverse needs and perspectives of Progyny's members and employees

Self-Assessment Questions:

  • How do you approach creating engaging, educational content for patients and members, ensuring it is accessible and relevant to their needs?
  • Can you provide an example of a time when you had to balance clinical accuracy with member-friendly language in your writing?
  • How do you prioritize and manage multiple projects and deadlines in a fast-paced work environment?
  • How do you ensure your writing aligns with Progyny's brand voice and guidelines, while also maintaining a cohesive member voice across digital communication channels?

ASSUMPTION: Progyny values candidates who are passionate about its mission, align with its values, and demonstrate a strong work ethic and commitment to continuous learning and growth.

⚠️ Potential Challenges

  • The role may require working on multiple projects simultaneously, with tight deadlines and competing priorities.
  • Progyny's focus on clinical accuracy and regulatory compliance may necessitate additional rounds of review and revision.
  • The remote work environment may present challenges in building and maintaining relationships with team members and stakeholders.
  • The competitive job market and cost of living in New York City may impact salary expectations and quality of life.

ASSUMPTION: The Senior Copywriter role at Progyny offers a unique opportunity to grow both personally and professionally, with exposure to various teams and projects. However, it also presents challenges that require strong organizational skills, adaptability, and a commitment to continuous learning and growth.

πŸ“ˆ Similar Roles Comparison

  • Compared to other Senior Copywriter roles in healthcare, this position offers a unique focus on women’s health and family building solutions, with a strong emphasis on member engagement and digital content creation.
  • Progyny's industry-specific context and expertise in women's health and fertility set it apart from other healthcare communications organizations.
  • Career path opportunities may include moving into management roles or specializing in specific areas of women's health and family building.

ASSUMPTION: The Senior Copywriter role at Progyny offers a unique blend of creative and strategic responsibilities, with a focus on member engagement and digital content creation in the women's health and family building space.

πŸ“ Sample Projects

  • Developing a series of educational articles on menopause care, targeted at Progyny members and designed to encourage engagement with the company's digital health and wellness tools
  • Creating a set of video scripts for a fertility awareness campaign, aimed at raising awareness of Progyny's services and driving member engagement with the company's digital platforms
  • Writing a comprehensive style guide for Progyny's digital content, ensuring consistency in voice, tone, and branding across various digital communication channels

ASSUMPTION: The Senior Copywriter role at Progyny offers a wide range of project opportunities, with a focus on creating engaging, educational content that drives member engagement and supports the company's mission and values.

❓ Key Questions to Ask During Interview

  • Can you describe the typical content creation process at Progyny, from concept to delivery?
  • How does Progyny collaborate with its network of fertility and women's health specialists to ensure clinical accuracy and relevance in its member communications?
  • What are the most significant challenges facing Progyny's members, and how does the company address these issues through its communications and digital health and wellness tools?
  • How does Progyny measure the success of its member engagement strategies, and what metrics does the company use to track progress and inform decision-making?
  • What opportunities are there for professional growth and development within the Senior Copywriter role and Progyny as a whole?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to Progyny's mission and values.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant healthcare communications experience and skills, with a focus on digital content creation and member engagement
  • Prepare a portfolio showcasing your patient/member-facing work, with a focus on digital content creation and healthcare communications
  • Be ready to discuss your approach to healthcare communications and member engagement during the interview process
  • Follow up with the hiring manager one week after submitting your application, inquiring about the status of your application and expressing your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.