📌 Core Information
🔹 Job Title: Senior Copywriter – UX (English)
🔹 Company: Farfetch
🔹 Location: London, United Kingdom
🔹 Job Type: Full-time
🔹 Category: Creative Operations
🔹 Date Posted: 2025-04-24
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Crafting user-centric English copy for UX touchpoints across FARFETCH platforms
- Ensuring intuitive, clear, and brand-aligned language for enhanced usability and accessibility
- Collaborating with stakeholders to integrate copy seamlessly into product design and flows
- Contributing to UX writing guidelines and tone of voice documentation
- Participating in feedback sessions to iterate and improve UX content
ASSUMPTION: This role requires a strong communicator with a keen eye for detail and a passion for creating user-focused digital experiences.
📋 Key Responsibilities
✅ Create high-quality, user-centric English copy for various UX touchpoints across the FARFETCH website and app
✅ Ensure language used is intuitive, clear, and aligned with user needs and brand values
✅ Work closely with stakeholders to analyze and validate briefs, and integrate copy into product design and flows
✅ Contribute to the development and maintenance of UX writing guidelines and tone of voice documentation
✅ Participate in feedback sessions to iterate on and improve UX content
✅ Collaborate with LangOps teams to support accurate and high-quality translation of English UX copy into multiple languages
✅ Maintain awareness of best practices in UX writing, content design, and accessibility to improve digital experiences
ASSUMPTION: This role involves a high degree of collaboration and requires strong communication skills to work effectively with various teams.
🎯 Required Qualifications
Education: Not specified
Experience: 3-5 years of experience in UX writing, ideally in e-commerce, fashion, or tech
Required Skills:
- Native-level English fluency with exceptional writing skills
- Experience in UX writing and proficiency in Figma and Confluence
- Detail-oriented and strategic mindset
- Collaborative nature and comfort working with cross-functional teams
- Process-oriented with ability to juggle multiple projects and meet deadlines
- Brand-informed with understanding of Brand & Marketing, SEO, or B2B content
- Passion for content design and making user experiences simpler and smarter
Preferred Skills:
- Experience with Brand & Marketing copy, SEO, or B2B content
ASSUMPTION: While not explicitly stated, a relevant degree or certification in a related field (e.g., Journalism, English, or Communications) may be beneficial but is not strictly required.
💰 Compensation & Benefits
Salary Range: £35,000 - £50,000 per annum (Estimated based on industry standards for a Senior Copywriter role in London)
Benefits:
- Employee Pension Scheme
- Flexible Benefits Program
- Health Insurance & Critical Illness cover
- Flexible work environment
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Senior Copywriter role in London. Actual salary may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Farfetch operates in the luxury fashion e-commerce industry, connecting customers with luxury brands, boutiques, and department stores worldwide.
Company Size: Farfetch has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: Farfetch was founded in 2007, with its headquarters in London, United Kingdom.
Company Description:
- Farfetch is a leading global marketplace for the luxury fashion industry
- Connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world’s best brands, boutiques, and department stores
- Offers a unique shopping experience and access to the most extensive selection of luxury on a global marketplace
Company Specialties:
- Fashion
- E-commerce
- Retail
- Digital
- Online Shopping
- Luxury
- Designer
- Editorial
- Technology
- Augmented Retail
- and Innovation
Company Website: www.farfetch.com
ASSUMPTION: Farfetch's focus on luxury fashion and global marketplaces sets it apart in the e-commerce industry, offering unique opportunities for candidates.
📊 Role Analysis
Career Level: This role is at the senior level, requiring a high degree of expertise and experience in UX writing.
Reporting Structure: The Senior Copywriter – UX (English) will report directly to the Senior Lead within the Creative Operations team.
Work Arrangement: This is an on-site role, with the primary work location being the Farfetch office in London.
Growth Opportunities:
- Potential career progression into leadership or management roles within the Creative Operations team
- Expansion of responsibilities to cover additional content verticals, such as Brand & Marketing, SEO, or B2B
- Opportunities to work on high-impact projects and collaborate with diverse teams across the organization
ASSUMPTION: The growth opportunities in this role are tied to Farfetch's expanding global presence and the increasing importance of UX content in digital experiences.
🌍 Location & Work Environment
Office Type: Farfetch's London office is located in Old Street, London’s tech hub, and is home to a wide range of teams. The open space is ideal for collaborative work and sharing ideas, with a large outdoor terrace for team lunches and events.
Office Location(s): The Bower, 4th Floor, Old Street, London, London EC1V 9NR, GB
Geographic Context:
- London is a major global city with a thriving tech and fashion industry
- The Old Street area is known for its vibrant tech scene and startup culture
- Farfetch's office is conveniently located near public transportation, making it easily accessible for employees
Work Schedule: The work schedule for this role is Monday to Friday, with core hours of 9:00 AM to 5:30 PM. However, Farfetch offers a flexible work environment, allowing employees to work remotely when needed.
ASSUMPTION: The work environment at Farfetch's London office is designed to foster collaboration and creativity, with a focus on employee well-being and work-life balance.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the Farfetch careers website
- Phone or video screening with the hiring manager or HR representative
- In-person or virtual interview with the Creative Operations team
- Final interview with the Senior Lead or another senior team member
Key Assessment Areas:
- Writing samples and portfolio demonstration of UX writing skills
- Cultural fit and alignment with Farfetch's values and work environment
- Problem-solving and critical thinking abilities
- Collaboration and communication skills
Application Tips:
- Tailor your resume and cover letter to highlight your UX writing experience and relevant skills
- Include a portfolio or writing samples showcasing your UX writing work
- Prepare for behavioral and scenario-based interview questions focusing on your writing process, problem-solving skills, and collaboration abilities
ATS Keywords: UX writing, user-centric, copywriting, digital product copy, Figma, Confluence, collaboration, attention to detail, content design, brand voice, SEO, e-commerce, fashion, tech
ASSUMPTION: The interview process at Farfetch is designed to assess candidates' technical skills, cultural fit, and alignment with the company's values and work environment.
🛠️ Tools & Technologies
- Figma
- Confluence
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Docs, Google Sheets)
ASSUMPTION: The tools and technologies required for this role are standard in the digital content creation and collaboration space, with a focus on UX design and project management.
👔 Cultural Fit Considerations
Company Values:
- Customer First
- Think Global
- Act Like An Owner
- Empower & Inspire Others
- Challenge The Status Quo
- Collaborate To Achieve More
- Cultivate A Learning Mindset
Work Style:
- Collaborative and team-oriented
- Agile and adaptable to changing priorities and deadlines
- Detail-oriented with a strong focus on quality and consistency
- Proactive and solution-oriented, with a can-do attitude
Self-Assessment Questions:
- Do you thrive in a collaborative, fast-paced environment?
- Are you comfortable working with diverse teams and stakeholders to deliver high-quality content on time?
- Do you have a strong passion for creating user-focused digital experiences?
ASSUMPTION: Farfetch values a diverse and inclusive work environment, fostering a culture of collaboration, innovation, and continuous learning.
⚠️ Potential Challenges
- Managing multiple projects and deadlines in a fast-paced environment
- Balancing the need for consistency and standardization with the flexibility to adapt to changing user needs and brand guidelines
- Collaborating effectively with remote teams and stakeholders across different time zones
- Keeping up-to-date with industry trends and best practices in UX writing and content design
ASSUMPTION: The potential challenges in this role are inherent to the fast-paced nature of the digital content creation process and the need to balance consistency with adaptability.
📈 Similar Roles Comparison
- Unlike traditional copywriting roles, this position focuses specifically on UX content, requiring a deep understanding of user-centered design principles
- Compared to other UX writing roles, this position offers the opportunity to work for a global luxury fashion marketplace, with a wide range of brands and products
- Career progression in this role could lead to leadership or management positions within the Creative Operations team or other content verticals
ASSUMPTION: This role offers unique opportunities and challenges compared to other UX writing positions, with a focus on luxury fashion and a global marketplaces.
📝 Sample Projects
- Redesigning the onboarding flow for new users, creating clear and engaging copy that guides them through the registration and initial exploration of the FARFETCH platform
- Developing a comprehensive UX writing style guide and tone of voice documentation to ensure consistency and quality across all digital touchpoints
- Collaborating with UX designers and product managers to create intuitive and user-friendly error messages and transactional notifications
ASSUMPTION: These sample projects illustrate the range of UX writing tasks and collaborations required for this role, from user-centered design to content strategy and quality assurance.
❓ Key Questions to Ask During Interview
- Can you describe the typical workflow and collaboration process between the UX writing team and other stakeholders, such as UX designers and product managers?
- How does Farfetch approach user research and testing, and how does this inform the UX writing process?
- What are the most significant UX writing challenges currently facing the team, and how can this role help address them?
- How does Farfetch support the professional development and growth of its UX writing team members?
- What are the key priorities for this role in the first 30, 60, and 90 days?
ASSUMPTION: Asking these questions will help you better understand the role's day-to-day responsibilities, the team's dynamics, and Farfetch's approach to UX writing and content strategy.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through Farfetch's careers website
- Tailor your resume and cover letter to highlight your UX writing experience and relevant skills
- Prepare a portfolio or writing samples showcasing your UX writing work
- Prepare for behavioral and scenario-based interview questions focusing on your writing process, problem-solving skills, and collaboration abilities
- Follow up with the hiring manager or HR representative within one week of submitting your application, expressing your interest in the role and asking about the next steps in the interview process
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
