📌 Core Information
🔹 Job Title: Senior Copywriter – UX (English)
🔹 Company: Farfetch
🔹 Location: Porto, Portugal
🔹 Job Type: Full-time
🔹 Category: Creative Operations
🔹 Date Posted: June 25, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Crafting clear, engaging, and user-focused copy for the FARFETCH website and app
- Shaping the user journey to ensure intuitive, clear, and aligned language with user needs and brand values
- Collaborating with stakeholders to integrate copy seamlessly into product design and flows
- Contributing to the development and maintenance of UX writing guidelines and tone of voice documentation
- Participating in feedback sessions to iterate on and improve UX content
ASSUMPTION: This role requires a strong focus on user-centric design, attention to detail, and the ability to work effectively with cross-functional teams.
📋 Key Responsibilities
✅ Create high-quality, user-centric English copy for various UX touchpoints across the FARFETCH website and app
✅ Ensure that the language used across digital interfaces is intuitive, clear, and aligned with both user needs and brand values
✅ Work closely with the Senior Lead to analyse and validate briefs provided by stakeholders and integrate copy seamlessly into product design and flows
✅ Contribute to the development and maintenance of UX writing guidelines and tone of voice documentation
✅ Participate in feedback sessions with different stakeholders to iterate on and improve UX content
✅ Collaborate with the rest of the LangOps teams to support the accurate and high-quality translation of English UX copy into multiple languages
✅ Maintain awareness of best practices in UX writing, content design, and accessibility to continuously improve the quality of FARFETCH's digital experiences
ASSUMPTION: This role involves a high degree of collaboration and requires strong communication skills, as well as the ability to manage multiple projects and meet deadlines.
🎯 Required Qualifications
Education: Not specified
Experience: 3-5 years of experience in UX writing, preferably in e-commerce, fashion, or tech
Required Skills:
- Native-level English fluency with exceptional writing skills
- Proficiency in Figma and Confluence (preferred)
- Detail-oriented and strategic mindset
- Collaborative nature and comfort working with cross-functional teams
- Process-oriented with strong project management skills
- Passion for content design and user experience
Preferred Skills:
- Experience with Brand & Marketing copy, SEO, or B2B content
ASSUMPTION: While not explicitly stated, a bachelor's degree in a relevant field such as English, Journalism, or Communications is likely expected for this role.
💰 Compensation & Benefits
Salary Range: €35,000 - €50,000 per year (Estimated based on market research for UX writers in Portugal with 3-5 years of experience)
Benefits:
- Health insurance for the whole family
- Flexible working environment and well-being support and tools
- Extra days off, sabbatical program, and days for giving back to the community
- Training opportunities and free access to Udemy
- Flexible benefits program
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Farfetch operates in the luxury fashion e-commerce industry, connecting customers with luxury brands and boutiques worldwide.
Company Size: Farfetch has 1,001-5,000 employees, providing a mid-sized company environment with ample opportunities for collaboration and growth.
Founded: Farfetch was founded in 2007 and has since grown into a leading global marketplace for luxury fashion.
Company Description:
- Farfetch is a leading global marketplace for the luxury fashion industry
- Connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world’s best brands, boutiques, and department stores
- Offers a unique shopping experience and access to the most extensive selection of luxury on a global marketplace
Company Specialties:
- Fashion
- E-commerce
- Retail
- Digital
- Online Shopping
- Luxury
- Designer
- Editorial
- Technology
- Augmented Retail
- and Innovation
Company Website: http://www.farfetch.com
ASSUMPTION: Farfetch's focus on luxury fashion and global marketplaces sets it apart in the e-commerce industry, offering unique opportunities for growth and innovation.
📊 Role Analysis
Career Level: This role is at the senior level, requiring significant experience and expertise in UX writing.
Reporting Structure: The Senior Copywriter – UX (English) will report directly to the Senior Lead of the Creative Operations team.
Work Arrangement: This role is on-site, requiring the candidate to work from Farfetch's Porto office.
Growth Opportunities:
- Potential advancement to a leadership role within the Creative Operations team
- Expansion of responsibilities to include mentoring junior team members
- Opportunities to collaborate with cross-functional teams and gain exposure to various aspects of the business
ASSUMPTION: Given Farfetch's growth and expansion, there may be opportunities for the right candidate to grow within the company and take on more responsibilities.
🌍 Location & Work Environment
Office Type: Farfetch's Porto office is located in a vibrant business hub, offering a dynamic and welcoming environment.
Office Location(s): Porto, Portugal
Geographic Context:
- Porto is the second-largest city in Portugal, known for its historic center, port wine, and vibrant cultural scene
- The office is located in a business hub, providing easy access to amenities and public transportation
- Portugal offers a high quality of life, with a mild climate, affordable cost of living, and a welcoming culture
Work Schedule: Full-time, with flexible working hours and remote work options available for some roles.
ASSUMPTION: The work environment at Farfetch's Porto office is likely collaborative, innovative, and focused on driving growth in the luxury fashion e-commerce industry.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the hiring manager
- In-person or virtual interview with the Creative Operations team
- Final interview with senior leadership
Key Assessment Areas:
- Writing samples and portfolio review
- Cultural fit and alignment with Farfetch's values
- Problem-solving skills and ability to work under pressure
- Collaboration and communication skills
Application Tips:
- Tailor your resume and cover letter to highlight your UX writing experience and relevant skills
- Prepare writing samples that demonstrate your ability to create clear, engaging, and user-focused copy
- Research Farfetch's brand voice and values to ensure your application aligns with their culture
ATS Keywords: UX writing, copywriting, user-centric design, collaboration, attention to detail, content design, brand voice, SEO, B2B content, Figma, Confluence
ASSUMPTION: The application process for this role may involve multiple rounds of interviews and assessments, focusing on the candidate's writing skills, cultural fit, and problem-solving abilities.
🛠️ Tools & Technologies
- Figma
- Confluence
- Microsoft Office Suite (Word, Excel, PowerPoint)
ASSUMPTION: Familiarity with these tools is essential for this role, as they are used to create, collaborate, and manage UX writing projects.
👔 Cultural Fit Considerations
Company Values:
- Customer First
- Think Global, Act Local
- One Team, One Dream
- Think Big, Start Small, Move Fast
- Never Stop Learning
Work Style:
- Collaborative and cross-functional
- Focused on driving growth and innovation in the luxury fashion e-commerce industry
- Data-driven and customer-centric
Self-Assessment Questions:
- Do you align with Farfetch's customer-first approach and commitment to exceptional customer service?
- Are you comfortable working in a fast-paced, dynamic environment with a global team?
- Do you thrive in a collaborative, cross-functional work environment and enjoy working with diverse teams?
ASSUMPTION: Farfetch values candidates who are passionate about luxury fashion, customer-centric design, and driving growth in the e-commerce industry.
⚠️ Potential Challenges
- Managing multiple projects and meeting tight deadlines in a fast-paced environment
- Balancing the need for consistency in brand voice with the requirement for user-centric, intuitive copy
- Collaborating effectively with cross-functional teams, including designers, product managers, and engineers
- Adapting to a global work environment with team members in various time zones
ASSUMPTION: These challenges can be overcome by strong project management skills, clear communication, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- This role is similar to other UX writer positions but may have a stronger focus on luxury fashion and global marketplaces
- Farfetch's global presence and customer-centric approach set it apart from other e-commerce companies
- Career progression in this role may involve expanding responsibilities to include mentoring junior team members or taking on leadership roles
ASSUMPTION: While this role shares similarities with other UX writer positions, Farfetch's unique focus on luxury fashion and global marketplaces offers a distinct opportunity for growth and innovation.
📝 Sample Projects
- Redesigning the user onboarding flow for the FARFETCH mobile app to improve user engagement and retention
- Creating clear and concise error messages for the FARFETCH website to enhance user experience and reduce friction
- Developing a comprehensive UX writing style guide to ensure consistency in brand voice and user-centric design across all FARFETCH digital platforms
ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available to the Senior Copywriter – UX (English) at Farfetch.
❓ Key Questions to Ask During Interview
- Can you describe the typical UX writing workflow and how this role fits into the Creative Operations team?
- How does Farfetch support the professional development and growth of its UX writers?
- Can you provide examples of successful UX writing projects at Farfetch and the impact they've had on user experience and business outcomes?
- How does Farfetch approach collaboration and communication with cross-functional teams, including designers, product managers, and engineers?
- What are the most significant challenges facing the UX writing team at Farfetch, and how can this role help address them?
ASSUMPTION: Asking these questions will help you better understand the role, the team, and the company, enabling you to make an informed decision about your application.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through Farfetch's careers page
- Tailor your resume and cover letter to highlight your UX writing experience and relevant skills
- Prepare writing samples that demonstrate your ability to create clear, engaging, and user-focused copy
- Research Farfetch's brand voice and values to ensure your application aligns with their culture
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
