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Senior Creative Program Manager, Device Packaging Experience

Amazon
Full-time
On-site
Luxembourg
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Creative Program Manager, Device Packaging Experience

πŸ”Ή Company: Amazon

πŸ”Ή Location: Luxembourg

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Creative & Design

πŸ”Ή Date Posted: 2025-05-07

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Managing the creative development and execution of localized Amazon branded device packaging and publications.
  • Collaborating with regional Go-to-Market teams and cross-functional US resources to ensure process steps are planned and executed effectively.
  • Leading creative development with regional teams, 3P vendors, and suppliers, ensuring accuracy in artwork and content.
  • Creating and managing regional program schedules, forecasting resources, and delegating tasks to creative resources.
  • Facilitating reviews with internal stakeholders and supporting process improvement initiatives.

ASSUMPTION: This role requires a high level of organization, communication, and leadership skills to manage multiple projects and stakeholders effectively.

πŸ“‹ Key Responsibilities

βœ… Plan and manage the creative development of International packaging & in-box publication design initiatives, including graphic design, print production artwork, localization, and handoff of final artwork to the supplier.

βœ… Lead creative development with regional teams, 3P vendors, and suppliers, ensuring solidified localized design direction, production, content (text and assets), and executing within the artwork files ensuring accuracy.

βœ… Create and manage regional program schedules, forecast and plan resources for assigned programs, and delegate tasks to creative resources.

βœ… Schedule and facilitate reviews with internal stakeholders.

βœ… Manage other creative or internal projects as assigned.

βœ… Develop or support process improvement initiatives.

ASSUMPTION: This role involves a mix of creative and project management responsibilities, requiring strong attention to detail and the ability to balance multiple priorities.

🎯 Required Qualifications

Education: Bachelor's degree in Design, Communications, or a related field.

Experience: 5-10 years of experience in creative program management, with a focus on packaging design and production.

Required Skills:

  • Proven experience in managing creative development and production processes.
  • Strong communication and stakeholder management skills.
  • Excellent organizational skills and the ability to manage multiple projects and deadlines.
  • Fluency in English, with proficiency in additional languages a plus.
  • Strong proficiency in Adobe Creative Suite and Microsoft Office.
  • Experience with project management tools (e.g., Asana, JIRA, Trello).

Preferred Skills:

  • Experience working with Amazon or in the e-commerce industry.
  • Familiarity with print production and pre-press processes.
  • Experience with localization and international branding.

ASSUMPTION: While a degree in a related field is preferred, relevant experience and a strong portfolio may be considered equivalent.

πŸ’° Compensation & Benefits

Salary Range: €60,000 - €80,000 per year (based on Luxembourg's average senior creative manager salary).

Benefits:

  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Maternity and paternity leave.
  • Employee discounts on Amazon products.

Working Hours: Full-time, typically 40 hours per week, with some flexibility for remote work.

ASSUMPTION: The salary range is an estimate based on market research and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Amazon operates in the e-commerce and technology sectors, with a focus on innovation, customer obsession, and operational excellence.

Company Size: Amazon is a large corporation with over 1,000,000 employees worldwide. This size offers opportunities for career growth and exposure to diverse projects.

Founded: 1994, in Bellevue, Washington, USA.

Company Description:

  • Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
  • The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
  • Amazon is committed to being Earth's most customer-centric company.

Company Specialties:

  • E-commerce platform and services.
  • Cloud computing and infrastructure (Amazon Web Services).
  • Artificial intelligence and machine learning (Alexa, Amazon Go, etc.).
  • Digital content and streaming (Amazon Prime Video, Amazon Music, etc.).

Company Website: Amazon.com

ASSUMPTION: Amazon's size and diverse business segments offer applicants a wide range of career opportunities and growth potential.

πŸ“Š Role Analysis

Career Level: This role is at the senior level, with opportunities for growth into management or specialized creative positions.

Reporting Structure: The Senior Creative Program Manager may report to a Creative Director or Program Management Director, depending on the organizational structure.

Work Arrangement: This role is on-site, with some flexibility for remote work as needed.

Growth Opportunities:

  • Advancement into management or leadership roles within the creative or program management teams.
  • Expansion into other areas of Amazon's business, such as Amazon Web Services or Amazon Devices.
  • Opportunities to work on high-impact projects and initiatives that drive Amazon's growth and innovation.

ASSUMPTION: The growth opportunities for this role will depend on the candidate's performance, initiative, and alignment with Amazon's long-term goals.

🌍 Location & Work Environment

Office Type: Amazon's Luxembourg office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): 3501 120th Ave, Kenosha, WI 53144, US

Geographic Context:

  • Luxembourg is a small, landlocked country in Western Europe, bordered by Belgium, France, and Germany.
  • The cost of living in Luxembourg is relatively high compared to other European countries, with average salaries reflecting this difference.
  • Luxembourg is a multicultural society, with a significant expat population, offering a diverse range of cultural experiences.

Work Schedule: The work schedule for this role is typically Monday through Friday, with some flexibility for remote work as needed.

ASSUMPTION: The work environment and schedule for this role may vary depending on the specific needs of the team and the projects being managed.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission and resume screening.
  • Phone or video screen with a recruiter or hiring manager.
  • On-site or virtual interview with the hiring manager and team members.
  • Final interview with the director or another senior leader.
  • Background check and offer extension.

Key Assessment Areas:

  • Candidates' understanding of Amazon's creative process and packaging design principles.
  • Communication and stakeholder management skills.
  • Project management skills and ability to multitask.
  • Cultural fit with Amazon's leadership principles and company values.

Application Tips:

  • Highlight relevant experience in creative program management, packaging design, and project management.
  • Tailor your resume and cover letter to emphasize skills and experiences that match the job requirements.
  • Prepare examples of your creative work and be ready to discuss your design process and decision-making.
  • Research Amazon's creative process and packaging design guidelines to demonstrate your understanding of the role.

ATS Keywords: Creative Program Management, Packaging Design, Project Management, Stakeholder Communication, Resource Planning, Task Delegation, Process Improvement, Team Leadership, Schedule Management, Content Development, Artwork Accuracy, Vendor Management, Cross-Functional Collaboration, Initiative Management

ASSUMPTION: The application process for this role may vary depending on the specific needs of the hiring team and the volume of applicants.

πŸ› οΈ Tools & Technologies

  • Adobe Creative Suite (Photoshop, Illustrator, InDesign).
  • Microsoft Office (Word, Excel, PowerPoint).
  • Project management tools (e.g., Asana, JIRA, Trello).
  • Localization tools (e.g., SDL Trados, MemoQ).

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the projects and initiatives being managed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer obsession.
  • Invent and simplify.
  • Bias for action.
  • Frugality.
  • Earn trust.
  • Hire and develop the best.
  • Insist on the highest standards.
  • Think big.
  • Learn and be curious.
  • Have backbone; disagree and commit.
  • Strive to be Earth's best employer.

Work Style:

  • Fast-paced and dynamic work environment.
  • Collaborative and cross-functional teamwork.
  • Focus on innovation and continuous improvement.
  • Data-driven decision-making and customer-centric approach.

Self-Assessment Questions:

  • How do you embody Amazon's leadership principles in your daily work?
  • Describe a time when you had to manage a complex project with multiple stakeholders. How did you ensure the project's success?
  • How do you approach learning and staying curious in your role?

ASSUMPTION: Amazon's cultural fit considerations are based on the company's leadership principles and commitment to being Earth's best employer.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously may be challenging, requiring strong organizational skills and time management.
  • Collaborating with regional teams and cross-functional resources may present communication and time zone challenges.
  • Ensuring the accuracy of artwork and content in localized packaging may require attention to detail and strong quality control processes.
  • Keeping up with Amazon's fast-paced work environment and continuous innovation may be challenging for some candidates.

ASSUMPTION: The potential challenges for this role are inherent in the fast-paced, dynamic work environment and the need to manage multiple projects and stakeholders effectively.

πŸ“ˆ Similar Roles Comparison

  • This role differs from other creative program management positions in its focus on packaging design and localization for an international e-commerce company.
  • Compared to other packaging design roles, this position offers a unique opportunity to work on a large scale for a global brand.
  • Career paths for this role may include advancement into management or specialized creative positions within Amazon's device packaging group or other related teams.

ASSUMPTION: The similarities and differences between this role and related positions will depend on the specific needs of the team and the projects being managed.

πŸ“ Sample Projects

  • Managing the creative development and localization of packaging for a new Amazon device launch, ensuring accurate artwork and on-time delivery.
  • Collaborating with regional teams to update in-box publication designs for an existing product line, maintaining brand consistency and improving customer experience.
  • Leading a process improvement initiative to streamline the packaging artwork approval process, reducing turnaround times and enhancing quality control.

ASSUMPTION: The sample projects for this role are based on the key responsibilities and may vary depending on the specific needs of the team and the projects being managed.

❓ Key Questions to Ask During Interview

  • Can you describe the creative process for Amazon's device packaging and how this role fits into that process?
  • How does this role collaborate with other teams within Amazon, such as device development and marketing?
  • What are the most challenging aspects of managing creative development and localization for an international e-commerce company like Amazon?
  • How does Amazon support the professional growth and development of its employees in creative and program management roles?
  • What are the key priorities for this role in the first 90 days?

ASSUMPTION: The key questions to ask during the interview for this role should focus on understanding the specific needs of the team, the projects being managed, and the opportunities for professional growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link.
  • Customize your resume and cover letter to highlight your relevant experience in creative program management, packaging design, and project management.
  • Prepare examples of your creative work and be ready to discuss your design process and decision-making.
  • Research Amazon's creative process and packaging design guidelines to demonstrate your understanding of the role.
  • Follow up with the hiring manager or recruiter within one week of submitting your application to express your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.