S

Senior Digital Marketing Manager

SysAid Technologies
Full-time
Remote
Worldwide
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Digital Marketing Manager

πŸ”Ή Company: SysAid Technologies

πŸ”Ή Location: Israel

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 6, 2025

πŸ”Ή Experience Level: Mid-Senior level (2-5 years)

πŸ”Ή Remote Status: Remote (Israel only)

πŸš€ Job Overview

Key aspects of this role include:

  • Driving brand awareness and lead generation through innovative marketing campaigns
  • Collaborating cross-functionally to align messaging and amplify reach
  • Optimizing campaign performance through data-driven insights and A/B testing
  • Managing event planning and execution to nurture relationships with prospects

ASSUMPTION: This role requires a strategic mindset, strong analytical skills, and excellent communication abilities to succeed in a fast-paced, global SaaS environment.

πŸ“‹ Key Responsibilities

βœ… Develop, execute, and manage cross-channel marketing campaigns to captivate audiences and drive growth

βœ… Monitor campaign performance, conduct A/B testing, and analyze customer data to identify trends and opportunities

βœ… Leverage digital marketing channels such as email, paid media, social media, and content marketing to maximize reach and engagement

βœ… Collaborate with Sales, Product Marketing, and Communications teams to align messaging and deliver measurable results

βœ… Plan and execute in-person and online events to nurture relationships with prospects and support lead conversion

βœ… Create compelling marketing content that resonates with target audiences and aligns with SysAid’s brand voice

ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and data-driven optimization. Strong project management skills are essential to juggle multiple campaigns and meet deadlines.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 3+ years of B2B marketing experience, ideally in a global SaaS or tech company

Required Skills:

  • Proven success in campaign management with hands-on knowledge of tools like Google Ads, email platforms, and web analytics
  • Strong verbal and written communication skills to craft engaging, brand-aligned messaging
  • Ability to interpret data, identify trends, and make data-driven recommendations to optimize performance
  • Familiarity with CRM and Marketing Automation tools (Salesforce and Marketo experience is a strong advantage)
  • Efficient at juggling multiple campaigns, meeting deadlines, and delivering exceptional results
  • Self-motivated team player with excellent interpersonal skills and a drive to succeed

Preferred Skills:

  • Experience with ITSM or related software
  • Fluency in additional languages

ASSUMPTION: Candidates with experience in B2B marketing, familiarity with marketing automation tools, and a strong understanding of data analysis will be most successful in this role.

πŸ’° Compensation & Benefits

Salary Range: The average salary for a Senior Digital Marketing Manager in Israel is around β‚ͺ150,000 - β‚ͺ200,000 per year (source: Glassdoor).

Benefits:

  • Competitive compensation package
  • Career development opportunities
  • Supportive and collaborative work environment

Working Hours: Full-time, with flexible hours and remote work options available

ASSUMPTION: The salary range provided is an estimate based on market data and may vary depending on the candidate's experience and skills.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: SysAid Technologies operates in the Software Development industry, focusing on ITSM (IT Service Management) solutions.

Company Size: SysAid has 51-200 employees, providing a mid-sized company environment with opportunities for growth and impact.

Founded: SysAid was founded in 2002 and has since grown to serve over 4,000 customers in 140 countries, deployed in 42 languages.

Company Description:

  • SysAid is on a mission to liberate organizations by putting AI to work for them and their people
  • The company offers an AI-powered IT Service Management platform used daily by over 100,000 system administrators and impacting over 9 million end users worldwide
  • SysAid is positioned to revolutionize the ITSM industry with its innovative suite of capabilities and exciting roadmap

Company Specialties:

  • IT Help Desk
  • Knowledge Base
  • Asset Management
  • ITIL Change & Incident Management
  • SLA / SLM
  • IT Benchmark
  • Patch Management
  • Remote Control
  • End-User Portal
  • Monitoring
  • Mobile Device Management (MDM)
  • Live Chat
  • Password Reset
  • Mobile Apps
  • Tasks & Projects
  • Service Automation
  • Customer Support
  • SaaS
  • Service Management
  • ITSM
  • Generative AI
  • Conversational AI
  • Chatbot
  • Agentic AI

Company Website: http://www.sysaid.com

ASSUMPTION: SysAid's focus on AI-powered ITSM solutions and global customer base provide unique opportunities for growth and impact in this role.

πŸ“Š Role Analysis

Career Level: This role is at the mid-senior level, offering opportunities for career growth and development within the marketing department and the broader organization.

Reporting Structure: The Senior Digital Marketing Manager will report directly to the VP of Marketing and collaborate with cross-functional teams, including Sales Development, Sales, Product Marketing, and Communications.

Work Arrangement: This role offers remote work options, with a requirement to be based in Israel.

Growth Opportunities:

  • Advancement to a leadership role within the marketing department
  • Expansion into new markets and customer segments
  • Development of new marketing strategies and channels

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a measurable impact on SysAid's marketing efforts and contribute to the company's continued success.

🌍 Location & Work Environment

Office Type: SysAid's headquarters are located in Tel Aviv-Yafo, Israel, with additional offices in Brazil, Australia, the United Kingdom, and the United States.

Office Location(s): Sderot Sha'ul HaMelech 37, Tel Aviv-Yafo, Israel 6492806

Geographic Context:

  • Israel has a thriving tech industry, with a strong focus on innovation and entrepreneurship
  • Tel Aviv-Yafo, in particular, is known as the "Silicon Wadi" of the Middle East, with a vibrant startup ecosystem
  • The city offers a diverse cultural scene, with a mix of historical sites, modern attractions, and a bustling nightlife

Work Schedule: Full-time, with flexible hours and remote work options available

ASSUMPTION: Working in Israel's tech hub provides unique opportunities for networking, collaboration, and professional growth within the industry.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the HR department
  • In-depth interview with the hiring manager and/or team members
  • Case study or assignment to assess problem-solving skills and cultural fit
  • Final interview with the VP of Marketing

Key Assessment Areas:

  • Campaign strategy and execution
  • Data-driven optimization and analysis
  • Cross-functional collaboration and communication
  • Cultural fit and alignment with SysAid's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant marketing experience and skills
  • Demonstrate your understanding of SysAid's products and target audience in your application materials
  • Prepare for behavioral interview questions that focus on your problem-solving skills, creativity, and adaptability
  • Be ready to discuss your experience with marketing automation tools and data analysis

ATS Keywords: Digital Marketing, Campaign Management, Data Analysis, Email Marketing, Paid Media, Social Media, Content Marketing, Cross-functional Collaboration, Event Management, Creative Messaging, CRM Tools, Marketing Automation, A/B Testing, Lead Generation, Brand Awareness, Communication Skills

ASSUMPTION: SysAid's interview process is designed to assess both technical skills and cultural fit, with a focus on finding the best candidate for the role and the organization.

πŸ› οΈ Tools & Technologies

  • Google Ads
  • Email marketing platforms (e.g., Mailchimp, HubSpot)
  • Web analytics tools (e.g., Google Analytics)
  • CRM and Marketing Automation tools (e.g., Salesforce, Marketo)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: Familiarity with these tools is essential for success in this role, as they are used to manage campaigns, analyze data, and collaborate with cross-functional teams.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Customer-centricity
  • Collaboration
  • Integrity
  • Accountability

Work Style:

  • Data-driven and analytical
  • Creative and strategic
  • Collaborative and team-oriented
  • Adaptable and responsive to change

Self-Assessment Questions:

  • How do you stay up-to-date with the latest marketing trends and technologies?
  • Can you provide an example of a time when you optimized a marketing campaign based on data-driven insights?
  • How do you approach collaboration and communication with cross-functional teams?

ASSUMPTION: SysAid values candidates who are passionate about innovation, customer-centricity, and collaboration, and who can thrive in a dynamic, fast-paced environment.

⚠️ Potential Challenges

  • Managing multiple campaigns simultaneously, with tight deadlines and high expectations
  • Adapting to a fast-paced, global SaaS environment with a strong focus on data-driven decision-making
  • Collaborating effectively with cross-functional teams, including remote colleagues
  • Keeping up with the latest marketing trends and technologies in a rapidly evolving field

ASSUMPTION: These challenges can be overcome by strong project management skills, a proactive and adaptable mindset, and a commitment to continuous learning and improvement.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing roles, this position requires a strong focus on data-driven optimization and A/B testing to maximize campaign performance
  • SysAid's global customer base and remote work options provide unique opportunities for international collaboration and exposure
  • Career progression in this role could lead to leadership positions within the marketing department or broader organization

ASSUMPTION: This role offers a unique blend of strategic planning, hands-on execution, and data-driven optimization, with opportunities for growth and impact in a global SaaS environment.

πŸ“ Sample Projects

  • Developing and executing a targeted email marketing campaign to drive lead generation and nurturing
  • Conducting A/B testing on a paid media campaign to optimize performance and maximize ROI
  • Planning and executing an online event to engage prospects and support lead conversion

ASSUMPTION: These sample projects demonstrate the hands-on, data-driven nature of this role and the opportunity to make a measurable impact on SysAid's marketing efforts.

❓ Key Questions to Ask During Interview

  • How does this role fit into SysAid's overall marketing strategy and roadmap?
  • What are the biggest challenges facing the marketing department in the next 12-24 months, and how can this role address them?
  • How does SysAid support the professional development and growth of its marketing team members?
  • What are the key priorities for this role in the first 30-60-90 days?
  • How does SysAid measure the success of its marketing campaigns, and how can this role contribute to improving those metrics?

ASSUMPTION: These questions demonstrate a proactive and strategic mindset, focusing on the role's impact on SysAid's marketing efforts and the organization's long-term success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant marketing experience and skills
  • Prepare for behavioral interview questions that focus on your problem-solving skills, creativity, and adaptability
  • Be ready to discuss your experience with marketing automation tools and data analysis
  • Follow up with SysAid one week after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.