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Senior Director, Brand Marketing, Software and Emerging PaymentsΒ 

Capital One
Full-time
On-site
Richmond, Virginia, United States
🎨 Brand & Creative Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Director, Brand Marketing, Software and Emerging Payments

πŸ”Ή Company: Capital One

πŸ”Ή Location: McLean, VA (with remote flexibility)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 4, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site with remote flexibility

πŸš€ Job Overview

Key aspects of this role include:

  • Leadership of cross-functional teams to achieve joint line of business and brand objectives
  • Crafting customer-facing value propositions and product positioning
  • Driving go-to-market strategies for software and digital payment products
  • Conducting research and insights to inform product development and market intelligence

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of both marketing and the software industry.

πŸ“‹ Key Responsibilities

βœ… Lead a team of marketing, brand, and campaign professionals to achieve joint line of business and brand objectives

βœ… Translate product vision into customer-facing value propositions and product positioning

βœ… Develop and execute go-to-market launch strategies for Capital One Software products and digital payment portfolio

βœ… Conduct research and insights to inform ongoing product development, market IQ, and competitive intelligence

βœ… Collaborate with multiple partners and stakeholders to drive overall awareness, pipeline, and revenue

ASSUMPTION: This role requires strong leadership, communication, and project management skills to successfully manage cross-functional teams and drive results.

🎯 Required Qualifications

Education: Bachelor’s Degree or military experience

Experience: At least 10 years of experience in product marketing for an enterprise software or SaaS company, with at least 4 years of experience marketing technical products to technical buyers and working with engineering partners

Required Skills:

  • Proven leadership and team management skills
  • Excellent communication and storytelling abilities
  • Strong analytical and problem-solving skills
  • Experience in go-to-market strategies and product launches
  • Familiarity with software and digital payment products

Preferred Skills:

  • Master’s Degree
  • At least 12 years of experience in product marketing for an enterprise software or SaaS company
  • Experience working on highly cross-functional and matrixed teams
  • History of creating impactful marketing content and sales enablement materials

ASSUMPTION: While a Master’s Degree is preferred, a Bachelor’s Degree with relevant experience is also acceptable for this role.

πŸ’° Compensation & Benefits

Salary Range: $212,800 - $291,300 per year (varies by location)

Benefits:

  • Comprehensive health, financial, and other benefits
  • Performance-based incentive compensation, including cash bonuses and long-term incentives

Working Hours: Full-time, typically 40 hours per week

ASSUMPTION: The salary range provided is based on the location-specific information given in the job description and is subject to change.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services, focusing on banking, credit cards, and lending

Company Size: 10,001+ employees, providing a large and diverse work environment

Founded: 1986, with a rich history in innovation and customer-centric banking

Company Description:

  • Capital One is committed to making things better for its customers and associates through innovation and collaboration
  • The company offers a supportive culture with amazing benefits and opportunities for growth
  • Capital One is an equal opportunity employer, committed to diversity and inclusion

Company Specialties:

  • Business Banking
  • Credit Cards
  • Lending
  • Digital Transformation

Company Website: http://www.capitalone.com

ASSUMPTION: Capital One is a well-established financial institution with a strong focus on innovation and customer experience.

πŸ“Š Role Analysis

Career Level: Executive-level role, reporting directly to the Head of Brand Marketing

Reporting Structure: This role will manage a team of marketing, brand, and campaign professionals

Work Arrangement: On-site with remote flexibility, allowing for a blend of in-office and remote work

Growth Opportunities:

  • Potential to grow within the marketing organization or explore other areas of the business
  • Opportunities to work on high-impact projects and drive significant business results
  • Access to professional development resources and training programs

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a substantial impact on the business.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspaces with a mix of open and private areas

Office Location(s): McLean, VA (with remote flexibility)

Geographic Context:

  • McLean, VA is located in the Washington, D.C. metropolitan area, offering a mix of urban and suburban living
  • The region is known for its diverse culture, rich history, and numerous attractions
  • Capital One's headquarters is easily accessible by public transportation

Work Schedule: Full-time, typically 40 hours per week, with some flexibility for remote work

ASSUMPTION: The work environment at Capital One is collaborative and innovative, with a strong focus on employee well-being and work-life balance.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with a member of the HR team
  • In-depth behavioral and situational interviews with the hiring manager and other team members
  • Final interview with the Head of Brand Marketing

Key Assessment Areas:

  • Leadership and team management skills
  • Strategic thinking and problem-solving abilities
  • Communication and presentation skills
  • Industry knowledge and understanding of Capital One's products and services

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your past work, including marketing campaigns, product launches, and research projects
  • Be ready to discuss your approach to leadership, team management, and cross-functional collaboration

ATS Keywords: Product Marketing, Go-to-Market Strategies, Cross-functional Leadership, Messaging, Positioning, Research, Insights, Digital Payments, Software, Technical Marketing

ASSUMPTION: The interview process at Capital One is thorough and comprehensive, designed to assess both technical skills and cultural fit.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Marketing automation and analytics tools (e.g., Marketo, Google Analytics)
  • Project management software (e.g., Asana, JIRA)
  • Collaboration platforms (e.g., Microsoft Teams, Slack)

ASSUMPTION: Capital One uses a mix of industry-standard and proprietary tools to support its marketing efforts.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Do the right thing
  • Make it better
  • Get better
  • Insist on integrity
  • Know your stuff – keep learning
  • Make your own way
  • Diversity + inclusion = better

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Innovative and adaptable
  • Customer-focused and empathetic

Self-Assessment Questions:

  • How do you embody Capital One's values in your daily work?
  • Can you provide an example of a time when you drove results through cross-functional collaboration?
  • How do you approach continuous learning and professional development?

ASSUMPTION: Capital One values diversity, inclusion, and collaboration, seeking candidates who align with these principles.

⚠️ Potential Challenges

  • Managing a team with diverse skills and backgrounds
  • Balancing multiple priorities and deadlines in a fast-paced environment
  • Adapting to changes in the market and within the organization
  • Working with stakeholders at various levels and across different functions

ASSUMPTION: These challenges can be overcome with strong leadership, communication, and project management skills.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on both software and digital payment products within the financial services industry
  • Similar roles in other industries may have a narrower focus on either software or payments
  • Career progression in this role could lead to broader responsibilities within the marketing organization or other areas of the business

ASSUMPTION: This role offers a unique opportunity to gain experience in both software and digital payment marketing within the financial services industry.

πŸ“ Sample Projects

  • Developing and executing a go-to-market strategy for a new software product launch
  • Conducting market research to inform product positioning and messaging for digital payment services
  • Creating and presenting a comprehensive marketing plan to senior leadership, including key performance indicators (KPIs) and success metrics

ASSUMPTION: These sample projects demonstrate the strategic and tactical aspects of the role, as well as the need for strong communication and presentation skills.

❓ Key Questions to Ask During Interview

  • What are the biggest challenges facing the marketing team in the next 12 months, and how can this role help address them?
  • How does this role collaborate with other marketing teams and functions within the organization?
  • What opportunities are there for professional development and growth within this role and the broader marketing organization?
  • How does Capital One support work-life balance for its employees?
  • What is the company's approach to innovation and continuous improvement in its marketing efforts?

ASSUMPTION: These questions demonstrate a strong interest in the role, the team, and the company's broader marketing strategy.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your past work, including marketing campaigns, product launches, and research projects
  • Be ready to discuss your approach to leadership, team management, and cross-functional collaboration
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.