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Senior Director, Content Strategy

Collibra
Full-time
On-site
Brussels, Brussels-Capital Region, Belgium
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Director, Content Strategy

πŸ”Ή Company: Collibra

πŸ”Ή Location: Brussels, Belgium

πŸ”Ή Job Type: Hybrid (2 days in office)

πŸ”Ή Category: Product Management

πŸ”Ή Date Posted: April 10, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Leading and evolving the end-to-end content strategy across Collibra's product experience and broader customer ecosystem
  • Overseeing Technical Writing and UX Writing teams to ensure clear, consistent, and user-centered product documentation and in-product content
  • Driving alignment on voice and tone across the product and innovating content delivery methods
  • Collaborating with cross-functional teams to define a unified content strategy that scales with growth and deepens customer engagement

ASSUMPTION: This role requires a strategic thinker with a strong background in content strategy, technical writing, and UX writing to drive a unified content vision across Collibra's products and customer ecosystem.

πŸ“‹ Key Responsibilities

βœ… Leading, growing, and mentoring the Technical Writing and UX Writing teams

βœ… Building a high-performing content team culture grounded in excellence, collaboration, and user empathy

βœ… Defining and executing the vision for a unified, scalable content strategy across product documentation and in-product experiences

βœ… Developing and governing consistent voice and tone guidelines across all customer-facing content

βœ… Driving innovation in content delivery, including contextual help, interactive docs, embedded guidance, and multimedia formats

βœ… Partnering with Product Management, Design, and Engineering to ensure content enhances product usability and feature adoption

βœ… Collaborating with Support, Training, and Product Marketing to align content strategies across documentation, knowledge base, enablement, and marketing materials

βœ… Advocating for content as a core component of the end-to-end user journey

βœ… Championing strategies for improving documentation findability, search relevance, and content personalization

βœ… Utilizing analytics and user feedback to continuously optimize content effectiveness and engagement

βœ… Establishing content governance models to manage quality, consistency, and lifecycle across teams

βœ… Defining and tracking success metrics for content strategy and team impact

βœ… Applying strategic thinking to complex content ecosystems and guiding cross-functional alignment through clear, consistent communication

ASSUMPTION: This role requires a strong understanding of enterprise-grade software and the ability to work in a fast-paced, high-growth, and ambiguous environment.

🎯 Required Qualifications

Education: Bachelor’s degree in Linguistics, Journalism, Writing, Human-Computer Interaction, or equivalent related working experience is required

Experience: 10+ years of experience in content strategy, technical writing, UX writing, or related fields, with at least 5 years in a leadership role

Required Skills:

  • Proven success in developing scalable, user-focused content strategies across cross-functional teams
  • Experience managing both technical documentation and UX writing functions, ideally within a SaaS or enterprise software environment
  • Excellent leadership, communication, and stakeholder management skills
  • Familiarity with leading and scaling multidisciplinary content teams
  • Able to analyze customer journeys to improve content effectiveness
  • Readily absorbing and integrating new information about evolving product capabilities and user needs

Preferred Skills:

  • Strong understanding of the data governance or data management space

ASSUMPTION: Given the role's focus on content strategy and leadership, candidates should have a proven track record in driving content vision and managing teams in a similar context.

πŸ’° Compensation & Benefits

Salary Range: €80,000 - €120,000 per year (Estimated based on market research for similar roles in Belgium)

Benefits:

  • Health Coverage
  • Time Off
  • Flexible Offerings

Working Hours: Full-time (40 hours/week)

ASSUMPTION: The salary range is estimated based on market research for similar roles in Belgium. Actual compensation may vary based on qualifications, experience, and other factors.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development, specifically Data Intelligence and Governance

Company Size: 1,001-5,000 employees (Large enterprise)

Founded: 2008

Company Description:

  • Collibra is the market leader in data intelligence, providing a unified governance platform for data and AI
  • They enable organizations to discover, understand, trust, and access their data like never before with modules such as data quality, data governance, data catalog, and AI governance
  • Collibra partners with over 700 of the world's most innovative companies and has offices in New York, Brussels, Wroclaw, London, and Puteaux

Company Specialties:

  • Data governance
  • Enterprise software
  • Data stewardship
  • Semantic technology
  • Information Governance
  • Information stewardship
  • Data catalog
  • Data platform
  • Data intelligence
  • Data privacy
  • AI governance
  • Artificial intelligence
  • Data lineage
  • Data quality and observability

Company Website: https://www.collibra.com/

ASSUMPTION: Collibra's focus on data intelligence and governance requires candidates to have a strong understanding of these domains to succeed in this role.

πŸ“Š Role Analysis

Career Level: Senior Director (Executive level)

Reporting Structure: Reports directly to the VP of Product Design

Work Arrangement: Hybrid (2 days in office)

Growth Opportunities:

  • Potential to expand the content team and scope as the company grows
  • Opportunities to collaborate with cross-functional teams and influence the overall product strategy
  • Possibility to advance to a more senior role within the organization, such as VP or C-level position

ASSUMPTION: This role offers significant growth potential, both within the content team and across the broader organization.

🌍 Location & Work Environment

Office Type: Hybrid (2 days in office)

Office Location(s): Brussels, Belgium

Geographic Context:

  • Brussels is the capital and largest city of Belgium, known for its vibrant culture, historic architecture, and international institutions
  • The Brussels-Capital Region is a multicultural hub with a high quality of life
  • Brussels is well-connected by international flights and high-speed train networks

Work Schedule: Full-time (40 hours/week), with flexibility for remote work on non-office days

ASSUMPTION: The hybrid work arrangement allows for a balance between in-office collaboration and remote work flexibility.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the Talent Acquisition team
  • Technical assessment or case study presentation
  • On-site or video interview with the hiring manager and cross-functional team members
  • Final interview with the VP of Product Design

Key Assessment Areas:

  • Content strategy and vision
  • Leadership and team management skills
  • Understanding of enterprise-grade software and data governance
  • Communication and stakeholder management abilities

Application Tips:

  • Tailor your resume and cover letter to highlight your content strategy experience, leadership skills, and understanding of data governance
  • Prepare examples of your content strategy work, including challenges faced and outcomes achieved
  • Research Collibra's products and customer ecosystem to demonstrate your understanding of the role and company

ATS Keywords: Content Strategy, Technical Writing, UX Writing, Leadership, Cross-Functional Teams, Data Governance, Data Intelligence, Customer Ecosystem

ASSUMPTION: The interview process will focus on assessing the candidate's strategic thinking, leadership skills, and understanding of Collibra's products and customer ecosystem.

πŸ› οΈ Tools & Technologies

  • Confluence
  • JIRA
  • Google Workspace
  • Adobe Creative Suite
  • MadCap Flare (for technical documentation)

ASSUMPTION: The content team uses a mix of collaboration, project management, and content creation tools to manage their work.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Open, Direct, and Kind
  • Customer Obsessed
  • One Team, One Dream
  • Innovate and Learn Every Day

Work Style:

  • Collaborative and cross-functional
  • Fast-paced and agile
  • Focused on continuous learning and improvement

Self-Assessment Questions:

  • How do you align with Collibra's core values, particularly 'Open, Direct, and Kind'?
  • How do you approach collaborating with cross-functional teams in a fast-paced environment?
  • How do you ensure continuous learning and improvement in your content strategy work?

ASSUMPTION: Candidates should assess their fit with Collibra's values and work style to ensure a successful and fulfilling role within the organization.

⚠️ Potential Challenges

  • Managing a team remotely and balancing in-office collaboration
  • Navigating a large, complex organization with multiple stakeholders
  • Keeping up with evolving product capabilities and user needs in a fast-paced environment
  • Ensuring consistent voice and tone across a diverse range of content types and channels

ASSUMPTION: These challenges require strong leadership, communication, and adaptability skills to overcome.

πŸ“ˆ Similar Roles Comparison

  • This role differs from other content strategy positions in its focus on data intelligence and governance, as well as its leadership and management responsibilities
  • Compared to other senior director roles, this position offers a unique blend of strategic vision, team leadership, and cross-functional collaboration
  • Career progression may involve moving into a VP or C-level role within the organization, rather than transitioning to a different function

ASSUMPTION: Candidates should consider their career goals and preferences when comparing this role to similar positions in the industry.

πŸ“ Sample Projects

  • Developing a comprehensive content strategy for a new data governance product launch
  • Improving the findability and relevance of technical documentation through user research and analytics
  • Creating and implementing a consistent voice and tone guide for customer-facing content across multiple platforms

ASSUMPTION: These sample projects demonstrate the strategic and tactical aspects of the content strategy role at Collibra.

❓ Key Questions to Ask During Interview

  • How does this role fit into the broader content strategy and product vision for Collibra?
  • What are the most pressing content challenges facing the Technical Writing and UX Writing teams, and how can I address them?
  • How does Collibra support the professional development and growth of its content team members?
  • What are the key priorities for the first 30, 60, and 90 days in this role?
  • How does Collibra measure the success and impact of its content strategy and team performance?

ASSUMPTION: These questions help candidates understand the role's context, priorities, and expectations, as well as Collibra's approach to content strategy and team development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your content strategy experience, leadership skills, and understanding of data governance
  • Prepare examples of your content strategy work, including challenges faced and outcomes achieved
  • Research Collibra's products and customer ecosystem to demonstrate your understanding of the role and company
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.