π Core Information
πΉ Job Title: Senior Director, Content Strategy
πΉ Company: Collibra
πΉ Location: Brussels, Belgium
πΉ Job Type: Hybrid (2 days in office)
πΉ Category: Product Management
πΉ Date Posted: April 10, 2025
πΉ Experience Level: 10+ years
πΉ Remote Status: On-site (Hybrid)
π Job Overview
Key aspects of this role include:
- Leading and evolving the end-to-end content strategy across Collibra's product experience and broader customer ecosystem
- Overseeing Technical Writing and UX Writing teams to ensure clear, consistent, and user-centered product documentation and in-product content
- Driving alignment on voice and tone across the product and innovating content delivery methods
- Collaborating with cross-functional teams to define a unified content strategy that scales with growth and deepens customer engagement
ASSUMPTION: This role requires a strategic thinker with a strong background in content strategy, technical writing, and UX writing to drive a unified content vision across Collibra's products and customer ecosystem.
π Key Responsibilities
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Leading, growing, and mentoring the Technical Writing and UX Writing teams
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Building a high-performing content team culture grounded in excellence, collaboration, and user empathy
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Defining and executing the vision for a unified, scalable content strategy across product documentation and in-product experiences
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Developing and governing consistent voice and tone guidelines across all customer-facing content
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Driving innovation in content delivery, including contextual help, interactive docs, embedded guidance, and multimedia formats
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Partnering with Product Management, Design, and Engineering to ensure content enhances product usability and feature adoption
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Collaborating with Support, Training, and Product Marketing to align content strategies across documentation, knowledge base, enablement, and marketing materials
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Advocating for content as a core component of the end-to-end user journey
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Championing strategies for improving documentation findability, search relevance, and content personalization
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Utilizing analytics and user feedback to continuously optimize content effectiveness and engagement
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Establishing content governance models to manage quality, consistency, and lifecycle across teams
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Defining and tracking success metrics for content strategy and team impact
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Applying strategic thinking to complex content ecosystems and guiding cross-functional alignment through clear, consistent communication
ASSUMPTION: This role requires a strong understanding of enterprise-grade software and the ability to work in a fast-paced, high-growth, and ambiguous environment.
π― Required Qualifications
Education: Bachelorβs degree in Linguistics, Journalism, Writing, Human-Computer Interaction, or equivalent related working experience is required
Experience: 10+ years of experience in content strategy, technical writing, UX writing, or related fields, with at least 5 years in a leadership role
Required Skills:
- Proven success in developing scalable, user-focused content strategies across cross-functional teams
- Experience managing both technical documentation and UX writing functions, ideally within a SaaS or enterprise software environment
- Excellent leadership, communication, and stakeholder management skills
- Familiarity with leading and scaling multidisciplinary content teams
- Able to analyze customer journeys to improve content effectiveness
- Readily absorbing and integrating new information about evolving product capabilities and user needs
Preferred Skills:
- Strong understanding of the data governance or data management space
ASSUMPTION: Given the role's focus on content strategy and leadership, candidates should have a proven track record in driving content vision and managing teams in a similar context.
π° Compensation & Benefits
Salary Range: β¬80,000 - β¬120,000 per year (Estimated based on market research for similar roles in Belgium)
Benefits:
- Health Coverage
- Time Off
- Flexible Offerings
Working Hours: Full-time (40 hours/week)
ASSUMPTION: The salary range is estimated based on market research for similar roles in Belgium. Actual compensation may vary based on qualifications, experience, and other factors.
π Applicant Insights
π Company Context
Industry: Software Development, specifically Data Intelligence and Governance
Company Size: 1,001-5,000 employees (Large enterprise)
Founded: 2008
Company Description:
- Collibra is the market leader in data intelligence, providing a unified governance platform for data and AI
- They enable organizations to discover, understand, trust, and access their data like never before with modules such as data quality, data governance, data catalog, and AI governance
- Collibra partners with over 700 of the world's most innovative companies and has offices in New York, Brussels, Wroclaw, London, and Puteaux
Company Specialties:
- Data governance
- Enterprise software
- Data stewardship
- Semantic technology
- Information Governance
- Information stewardship
- Data catalog
- Data platform
- Data intelligence
- Data privacy
- AI governance
- Artificial intelligence
- Data lineage
- Data quality and observability
Company Website: https://www.collibra.com/
ASSUMPTION: Collibra's focus on data intelligence and governance requires candidates to have a strong understanding of these domains to succeed in this role.
π Role Analysis
Career Level: Senior Director (Executive level)
Reporting Structure: Reports directly to the VP of Product Design
Work Arrangement: Hybrid (2 days in office)
Growth Opportunities:
- Potential to expand the content team and scope as the company grows
- Opportunities to collaborate with cross-functional teams and influence the overall product strategy
- Possibility to advance to a more senior role within the organization, such as VP or C-level position
ASSUMPTION: This role offers significant growth potential, both within the content team and across the broader organization.
π Location & Work Environment
Office Type: Hybrid (2 days in office)
Office Location(s): Brussels, Belgium
Geographic Context:
- Brussels is the capital and largest city of Belgium, known for its vibrant culture, historic architecture, and international institutions
- The Brussels-Capital Region is a multicultural hub with a high quality of life
- Brussels is well-connected by international flights and high-speed train networks
Work Schedule: Full-time (40 hours/week), with flexibility for remote work on non-office days
ASSUMPTION: The hybrid work arrangement allows for a balance between in-office collaboration and remote work flexibility.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the Talent Acquisition team
- Technical assessment or case study presentation
- On-site or video interview with the hiring manager and cross-functional team members
- Final interview with the VP of Product Design
Key Assessment Areas:
- Content strategy and vision
- Leadership and team management skills
- Understanding of enterprise-grade software and data governance
- Communication and stakeholder management abilities
Application Tips:
- Tailor your resume and cover letter to highlight your content strategy experience, leadership skills, and understanding of data governance
- Prepare examples of your content strategy work, including challenges faced and outcomes achieved
- Research Collibra's products and customer ecosystem to demonstrate your understanding of the role and company
ATS Keywords: Content Strategy, Technical Writing, UX Writing, Leadership, Cross-Functional Teams, Data Governance, Data Intelligence, Customer Ecosystem
ASSUMPTION: The interview process will focus on assessing the candidate's strategic thinking, leadership skills, and understanding of Collibra's products and customer ecosystem.
π οΈ Tools & Technologies
- Confluence
- JIRA
- Google Workspace
- Adobe Creative Suite
- MadCap Flare (for technical documentation)
ASSUMPTION: The content team uses a mix of collaboration, project management, and content creation tools to manage their work.
π Cultural Fit Considerations
Company Values:
- Open, Direct, and Kind
- Customer Obsessed
- One Team, One Dream
- Innovate and Learn Every Day
Work Style:
- Collaborative and cross-functional
- Fast-paced and agile
- Focused on continuous learning and improvement
Self-Assessment Questions:
- How do you align with Collibra's core values, particularly 'Open, Direct, and Kind'?
- How do you approach collaborating with cross-functional teams in a fast-paced environment?
- How do you ensure continuous learning and improvement in your content strategy work?
ASSUMPTION: Candidates should assess their fit with Collibra's values and work style to ensure a successful and fulfilling role within the organization.
β οΈ Potential Challenges
- Managing a team remotely and balancing in-office collaboration
- Navigating a large, complex organization with multiple stakeholders
- Keeping up with evolving product capabilities and user needs in a fast-paced environment
- Ensuring consistent voice and tone across a diverse range of content types and channels
ASSUMPTION: These challenges require strong leadership, communication, and adaptability skills to overcome.
π Similar Roles Comparison
- This role differs from other content strategy positions in its focus on data intelligence and governance, as well as its leadership and management responsibilities
- Compared to other senior director roles, this position offers a unique blend of strategic vision, team leadership, and cross-functional collaboration
- Career progression may involve moving into a VP or C-level role within the organization, rather than transitioning to a different function
ASSUMPTION: Candidates should consider their career goals and preferences when comparing this role to similar positions in the industry.
π Sample Projects
- Developing a comprehensive content strategy for a new data governance product launch
- Improving the findability and relevance of technical documentation through user research and analytics
- Creating and implementing a consistent voice and tone guide for customer-facing content across multiple platforms
ASSUMPTION: These sample projects demonstrate the strategic and tactical aspects of the content strategy role at Collibra.
β Key Questions to Ask During Interview
- How does this role fit into the broader content strategy and product vision for Collibra?
- What are the most pressing content challenges facing the Technical Writing and UX Writing teams, and how can I address them?
- How does Collibra support the professional development and growth of its content team members?
- What are the key priorities for the first 30, 60, and 90 days in this role?
- How does Collibra measure the success and impact of its content strategy and team performance?
ASSUMPTION: These questions help candidates understand the role's context, priorities, and expectations, as well as Collibra's approach to content strategy and team development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your content strategy experience, leadership skills, and understanding of data governance
- Prepare examples of your content strategy work, including challenges faced and outcomes achieved
- Research Collibra's products and customer ecosystem to demonstrate your understanding of the role and company
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.