Senior Director, Content Strategy

📌 Core Information

🔹 Job Title: Senior Director, Content Strategy

🔹 Company: Collibra

🔹 Location: Prague, Czech Republic

🔹 Job Type: Hybrid (2 days in-office)

🔹 Category: Product Management

🔹 Date Posted: April 10, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: On-site (Prague, Czech Republic)

🚀 Job Overview

Key aspects of this role include:

• Leading and evolving the end-to-end content strategy across the product experience and broader customer ecosystem.
• Overseeing Technical Writing and UX Writing teams to ensure clear, consistent, and user-centered product documentation and in-product content.
• Driving alignment on voice and tone across the product, innovating content delivery, and elevating content impact across the customer journey.
• Partnering with cross-functional teams such as Product Management, Design, Engineering, Support, Training, and Product Marketing to define a unified content strategy.
• Advocating for content as a core component of the end-to-end user journey and championing strategies for improving documentation findability, search relevance, and content personalization.

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and the ability to collaborate effectively with diverse teams to drive content strategy and improve user experiences.

📋 Key Responsibilities

✅ Leading, growing, and mentoring the Technical Writing and UX Writing teams to build a high-performing content team culture grounded in excellence, collaboration, and user empathy.

✅ Defining and executing the vision for a unified, scalable content strategy across product documentation and in-product experiences, ensuring content enhances product usability and feature adoption.

✅ Developing and governing consistent voice and tone guidelines across all customer-facing content, driving innovation in content delivery, and utilizing analytics and user feedback to continuously optimize content effectiveness and engagement.

✅ Establishing content governance models to manage quality, consistency, and lifecycle across teams, defining and tracking success metrics for content strategy and team impact.

✅ Applying strategic thinking to complex content ecosystems, connecting long-term vision with tactical execution across diverse content types, channels, and user needs.

✅ Guiding cross-functional alignment through clear, consistent communication, building shared understanding, and driving collaboration across teams such as Product, Design, Support, and Marketing.

ASSUMPTION: This role involves a mix of strategic planning, team leadership, and cross-functional collaboration to ensure content meets user needs and drives product success.

🎯 Required Qualifications

Education: Bachelor’s degree in Linguistics, Journalism, Writing, Human-Computer Interaction, or equivalent related working experience is required.

Experience: 10+ years of experience in content strategy, technical writing, UX writing, or related fields, with at least 5 years in a leadership role. Experience managing both technical documentation and UX writing functions within a SaaS or enterprise software environment is preferred.

Required Skills:

• Proven success in developing scalable, user-focused content strategies across cross-functional teams.
• Excellent leadership, communication, and stakeholder management skills.
• Experience working with enterprise-grade software and comfort in a fast-paced, high-growth, and ambiguous environment.
• Familiarity with leading and scaling multidisciplinary content teams, managing technical writers, UX writers, or related roles to foster growth, performance, and innovation.
• Able to analyze customer journeys to improve content effectiveness, using both qualitative and quantitative insights to identify gaps, optimize discoverability, and increase content relevance.
• Readily absorbing and integrating new information about evolving product capabilities and user needs to adapt strategy accordingly.

Preferred Skills:

• Experience in the data governance or data management space.
• Fluency in multiple languages.

ASSUMPTION: Given the hybrid nature of the role, strong communication and collaboration skills are essential for success in this position.

💰 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between €80,000 and €120,000 per year, based on industry standards for a Senior Director role in the Prague area. This estimate is subject to change based on the candidate's qualifications and experience.

Benefits:

• Health Coverage
• Time Off
• Flexible Offerings

Working Hours: Full-time position with standard working hours, typically 40 hours per week.

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Collibra is a market leader in data intelligence, providing a unified governance platform for data and AI. They enable organizations to discover, understand, trust, and access their data like never before with modules such as data quality, data governance, data catalog, and AI governance.

Company Size: Collibra has 1,001-5,000 employees, making it a mid-sized to large organization. This size offers opportunities for career growth and exposure to diverse projects while maintaining a structured work environment.

Founded: Collibra was founded in 2008 and is headquartered in New York City and Brussels, with offices in multiple locations worldwide.

Company Description:

• At Collibra, they empower organizations to unlock the full potential of their data by providing a unified governance platform for data and AI.
• Their platform offers modules such as data quality, data governance, data catalog, and AI governance, helping customers discover, understand, trust, and access their data like never before.
• Collibra partners with over 700 of the world's most innovative companies, helping them maximize the value of their data.

Company Specialties:

• Data governance
• Enterprise software
• Data stewardship
• Semantic technology
• Information Governance
• Information stewardship
• Data catalog
• Data platform
• Data intelligence
• Data privacy
• AI governance
• Artificial intelligence
• Data lineage
• Data quality and observability

Company Website: https://www.collibra.com/

ASSUMPTION: Collibra's focus on data intelligence and governance makes it an attractive employer for professionals interested in data-driven decision-making and innovative technology solutions.

📊 Role Analysis

Career Level: This role is at the senior director level, offering significant responsibility and strategic decision-making opportunities.

Reporting Structure: The Senior Director of Content Strategy will report directly to the VP of Product Design and oversee the Technical Writing and UX Writing teams.

Work Arrangement: This is a hybrid role, requiring employees to work from the office at least two days each week. This setup helps maintain connectivity, collaboration, and progress as a team.

Growth Opportunities:

• As a senior leadership role, this position offers opportunities for career advancement within Collibra's product organization.
• Collaborating with cross-functional teams provides exposure to various aspects of the business, fostering personal and professional growth.
• The dynamic nature of the role allows for continuous learning and development in content strategy, leadership, and stakeholder management.

ASSUMPTION: This role presents numerous growth opportunities, both within the content strategy function and across Collibra's broader organization.

🌍 Location & Work Environment

Office Type: Collibra's Prague office is a modern, collaborative workspace designed to facilitate teamwork and innovation.

Office Location(s): 61 Broadway, 31 FL, New York, New York 10006, US; Oorlogskruisenlaan 116, Brussels, Brussels Capital Region 1000, BE; Ul. Św. Antoniego 2/4, Wroclaw, brama A 0-073, PL; 1 Fore Street, London, England EC2Y 9DT, GB; 5, Place de la Pyramide, Puteaux, Ile-de-France 92800, FR

Geographic Context:

• The Prague office is located in the heart of the city, offering easy access to public transportation, restaurants, and cultural attractions.
• Prague is known for its rich history, vibrant culture, and high quality of life, making it an attractive location for both local and international talent.
• The city's central location in Europe facilitates collaboration with Collibra's global offices and clients.

Work Schedule: Standard working hours, typically 40 hours per week, with flexibility for remote work on certain days.

ASSUMPTION: The hybrid work arrangement and central location of Collibra's Prague office provide a balance between collaboration and flexibility, fostering a productive work environment.

💼 Interview & Application Insights

Typical Process:

• Online application submission through the Collibra careers portal.
• Phone or video screen with the hiring manager or a member of the HR team.
• In-depth behavioral and technical interviews with cross-functional stakeholders.
• Final interview with the VP of Product Design.
• Background check and offer extension.

Key Assessment Areas:

• Content strategy and vision
• Leadership and team management skills
• Cross-functional collaboration and stakeholder management
• Technical writing and UX writing expertise
• Alignment with Collibra's company values and culture

Application Tips:

• Tailor your resume and cover letter to highlight your content strategy experience, leadership skills, and relevant industry knowledge.
• Prepare examples of your content strategy work, including challenges faced, solutions implemented, and results achieved.
• Research Collibra's products, customers, and market position to demonstrate your understanding of the business and industry.
• Practice common interview questions and develop thoughtful responses that showcase your skills and experience.

ATS Keywords: Content Strategy, Technical Writing, UX Writing, Leadership, Cross-Functional Collaboration, Stakeholder Management, Data Governance, Data Intelligence, Hybrid Work, Prague

ASSUMPTION: Collibra's interview process is designed to assess candidates' technical skills, leadership potential, and cultural fit, with a focus on finding the best fit for both the candidate and the organization.

🛠️ Tools & Technologies

• Collaboration tools: Microsoft Teams, Slack
• Project management tools: JIRA, Asana
• Content creation and management tools: MadCap Flare, Adobe FrameMaker, Adobe Experience Manager
• Analytics tools: Google Analytics, Mixpanel

ASSUMPTION: The tools and technologies listed are commonly used in content strategy and management roles within the software industry. However, the specific tools used may vary based on Collibra's internal processes and preferences.

👔 Cultural Fit Considerations

Company Values:

• Open, Direct, and Kind
• Customer Obsessed
• One Team, One Dream
• Innovate and Learn Every Day
• Intelligent, Respectful, and Honest

Work Style:

• Collaborative and inclusive
• Data-driven and analytical
• Agile and adaptable
• Results-oriented and accountable
• Open to feedback and continuous learning

Self-Assessment Questions:

• How do you embody Collibra's core values in your daily work?
• Can you provide an example of a time when you drove cross-functional collaboration to achieve a common goal?
• How do you approach learning and adapting to new tools, technologies, or processes in a fast-paced environment?

ASSUMPTION: Collibra's company values and work style emphasize a collaborative, customer-focused, and innovative culture, with a strong commitment to open communication, continuous learning, and mutual respect.

⚠️ Potential Challenges

• Managing a hybrid team with employees working remotely and on-site, requiring strong communication and collaboration skills.
• Balancing strategic planning and tactical execution in a fast-paced, high-growth environment.
• Navigating a complex content ecosystem with diverse user needs and multiple content types.
• Aligning content strategy with evolving product capabilities, user needs, and industry trends.
• Ensuring consistent voice and tone across all customer-facing content in a multinational organization.

ASSUMPTION: These challenges can be overcome with strong leadership, effective communication, and a strategic mindset, leveraging the support and resources available within Collibra's organization.

📈 Similar Roles Comparison

• Unlike related roles, this position focuses on content strategy across the entire customer journey, rather than being limited to a specific content type or channel.
• In the data intelligence industry, content strategy plays a critical role in driving user adoption, engagement, and satisfaction with data governance and management tools.
• Career progression in content strategy roles can lead to senior leadership positions within product organizations or specialized content-focused roles within larger enterprises.

ASSUMPTION: This role offers unique opportunities for career growth and development within the content strategy function and across Collibra's broader organization.

📝 Sample Projects

• Developing a comprehensive content strategy for a new data governance product, including user personas, content types, and delivery channels.
• Conducting a content audit and gap analysis for an existing product, followed by implementing improvements to enhance usability and feature adoption.
• Collaborating with cross-functional teams to define and implement a unified content strategy for a suite of enterprise software products, ensuring consistent voice, tone, and branding across all customer-facing content.

ASSUMPTION: These sample projects illustrate the strategic, collaborative, and user-centered nature of content strategy roles within the software industry.

❓ Key Questions to Ask During Interview

• Can you describe the current state of content strategy within Collibra's product suite, and what are the key priorities for the first 90 days in this role?
• How does the Technical Writing and UX Writing teams currently collaborate with other departments, and what opportunities exist for improving cross-functional alignment and communication?
• What are the primary challenges facing Collibra's content strategy, and how can this role address them to drive user engagement and product success?
• How does Collibra support the professional development and growth of its content strategy team members, and what resources are available to help me succeed in this role?
• What is the company's long-term vision for its content strategy, and how does this role contribute to achieving that vision?

ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and commitment to understanding Collibra's content strategy and culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your content strategy experience, leadership skills, and relevant industry knowledge.
• Prepare examples of your content strategy work, including challenges faced, solutions implemented, and results achieved.
• Research Collibra's products, customers, and market position to demonstrate your understanding of the business and industry.
• Practice common interview questions and develop thoughtful responses that showcase your skills and experience.
• Follow up with the hiring manager or HR team one week after submitting your application to confirm receipt and inquire about the next steps in the interview process.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.