📌 Core Information
🔹 Job Title: Senior Director, Corporate and Strategic Communications
🔹 Company: Manhattan Associates
🔹 Location: Atlanta, GA
🔹 Job Type: Full-Time
🔹 Category: Corporate Communications
🔹 Date Posted: April 7, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site (Atlanta, GA)
🚀 Job Overview
Key aspects of this role include:
- Strategic planning and execution of internal and external communication initiatives
- Leading a team of communications professionals
- Collaborating with executive leadership to develop strategy and talking points
- Enhancing brand awareness and reputation through proactive communication programs
- Driving a consistent and positive brand reputation across various media channels
ASSUMPTION: This role requires a high level of strategic thinking, leadership, and communication skills to effectively manage both internal and external communications for a global technology company.
📋 Key Responsibilities
✅ Lead the strategic planning and execution of both internal and external communication initiatives, focusing on thought leadership and aligning with the company's strategic priorities
✅ Develop and implement integrated corporate communication programs, ensuring a cohesive public relations strategy
✅ Collaborate with the CMO in defining organizational goals and strategic plans
✅ Direct and control the activities across a broad geography, including North America, Latin America, Europe, and Asia Pacific
✅ Address complex issues by analyzing situations and data with a solid understanding of the market, the company, its products, and the transformative impact of its technology
ASSUMPTION: This role involves managing multiple stakeholders, both internal and external, and requires exceptional communication, leadership, and problem-solving skills.
🎯 Required Qualifications
Education: Bachelor’s degree in communications, journalism, public relations, or a related field required
Experience: 15+ years of corporate communications experience, with over 50% on the corporate side; SaaS software company experience preferred. 7+ years leading a team of communications and/or marketing professionals.
Required Skills:
- Exceptional writing, editing, and storytelling skills with extensive experience in all forms of corporate and executive communication, strategic messaging, and content development for internal and external audiences.
- Experience collaborating with CEO and Executive Leadership Team to develop strategy and talking points for media interviews, internal and external presentations, and events.
- Demonstrated results elevating company brand reputation and awareness through press and social media.
- Experience in effectively handling high-profile communications, demonstrating sound judgment and persuasive counseling to executive management.
- Ability to think strategically and analytically and make sound decisions quickly and efficiently.
- Experience leading cross-functional teams as well as direct employees and agencies.
- Experience in working with a broad cross-section of media/influencers with well-developed skills in building and extending media/influencer relationships.
Preferred Skills:
- Experience in the supply chain commerce or technology industry.
- Fluency in additional languages.
ASSUMPTION: Given the global nature of the role and the company, candidates with international experience and language skills may have an advantage.
💰 Compensation & Benefits
Salary Range: $180,000 - $220,000 per year (based on industry standards for a Senior Director role in corporate communications, Atlanta, GA)
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Paid time off (vacation, sick, and holidays)
- Employee assistance program
- Tuition reimbursement
- Employee discounts
Working Hours: Full-time, typically Monday - Friday, 9:00 AM - 5:00 PM (EST), with flexibility for meetings and events as needed
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Manhattan Associates is a global technology company specializing in supply chain commerce solutions, serving customers in the retail, manufacturing, and distribution sectors.
Company Size: With over 1,000 employees, Manhattan Associates is a mid-sized company with a global presence, offering a collaborative and dynamic work environment.
Founded: 1990, with over three decades of experience in the supply chain and commerce technology industry.
Company Description:
- Manhattan Associates creates possibilities that move life and commerce forward by connecting people, processes, and technologies in the warehouse, on the road, and in the store.
- The company's supply chain commerce technology connects two billion people to 20 billion consumer choices.
- Manhattan Associates makes what was once impossible, possible.
Company Specialties:
- Supply Chain Management
- Supply Chain Optimization
- Warehouse Management
- Transportation Management
- Professional Services
- Consulting Services
- Order Management
- Point of Sale
- Replenishment
- Store Fulfillment
- Store Inventory
- Tablet Retailing
- Customer Engagement
- Inventory Management
- Retail Technology
- Store Solutions
- Customer Experience
- Retail Sales
Company Website: http://www.manh.com
ASSUMPTION: Manhattan Associates is a well-established company with a strong reputation in the supply chain commerce industry, offering opportunities for growth and professional development.
📊 Role Analysis
Career Level: Senior Director level, reporting directly to the Chief Marketing Officer
Reporting Structure: This role is responsible for leading a team of communications and marketing professionals, with the potential to manage additional team members or agencies as needed.
Work Arrangement: On-site at the global headquarters in Atlanta, GA, with potential for occasional remote work or travel for meetings and events.
Growth Opportunities:
- Potential to expand the team and take on additional responsibilities as the company grows.
- Opportunities to work on high-profile projects and collaborate with executive leadership.
- Chance to develop and implement strategic communications plans that drive business results.
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a meaningful impact on the company's brand and reputation.
🌍 Location & Work Environment
Office Type: Corporate headquarters with a modern, collaborative work environment
Office Location(s): 2300 Windy Ridge Pkwy, Atlanta, GA 30339, US
Geographic Context:
- Atlanta, GA is a major hub for the supply chain and logistics industry, offering numerous networking and professional development opportunities.
- The city is known for its vibrant culture, diverse neighborhoods, and numerous attractions.
- Atlanta has a humid subtropical climate, with mild winters and hot, humid summers.
Work Schedule: Full-time, with flexibility for meetings and events as needed
ASSUMPTION: The Atlanta office offers a dynamic and collaborative work environment, with easy access to numerous amenities and attractions.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screen with the hiring manager
- In-person or video interview with the hiring manager and other team members
- Final interview with the Chief Marketing Officer
- Background check and offer extension
Key Assessment Areas:
- Communication skills and presentation style
- Strategic thinking and problem-solving abilities
- Leadership and team management skills
- Industry knowledge and understanding of Manhattan Associates' business
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Demonstrate your understanding of Manhattan Associates' business and the supply chain commerce industry in your application materials.
- Prepare thoughtful questions to ask during the interview process to showcase your interest in the role and the company.
ATS Keywords: Corporate Communications, Public Relations, Media Relations, Internal Communications, Executive Communications, Social Media, Strategic Planning, Thought Leadership, Team Leadership, Brand Reputation, Content Development, Stakeholder Engagement, Cross-Functional Collaboration, Crisis Management, Analytical Thinking, Relationship Building
ASSUMPTION: Manhattan Associates uses an Applicant Tracking System (ATS) to manage job applications, and including relevant keywords in your application materials can help ensure that your resume is seen by the hiring team.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
- Social media management tools (e.g., Hootsuite, Sprout Social)
ASSUMPTION: Familiarity with these tools and technologies is preferred but not required. Manhattan Associates provides training and support to help employees develop the skills they need to succeed in their roles.
👔 Cultural Fit Considerations
Company Values:
- Customer-focused
- Innovative
- Collaborative
- Accountable
- Inclusive
Work Style:
- Dynamic and fast-paced
- Collaborative and team-oriented
- Results-driven and focused on continuous improvement
- Adaptable and open to change
Self-Assessment Questions:
- How do you embody Manhattan Associates' values in your daily work?
- Describe a time when you had to adapt to a significant change in your work environment or role. How did you handle it, and what was the outcome?
- How do you approach building and maintaining relationships with key stakeholders, both internal and external to the organization?
ASSUMPTION: Manhattan Associates values diversity, inclusion, and collaboration, and candidates who can demonstrate a strong cultural fit with these values will be well-suited to the organization's work environment.
⚠️ Potential Challenges
- Managing a global team with diverse communication styles and time zones
- Balancing multiple priorities and deadlines in a fast-paced, dynamic work environment
- Adapting to changes in the company's strategic priorities or external market conditions
- Developing and implementing effective communication strategies for a broad range of stakeholders
ASSUMPTION: These challenges can be overcome with strong leadership, strategic thinking, and effective communication skills.
📈 Similar Roles Comparison
- Compared to other senior communications roles, this position offers a unique opportunity to lead a global team and drive strategic communications for a well-established technology company in the supply chain commerce industry.
- Industry-specific context: The supply chain commerce industry is dynamic and fast-paced, with numerous opportunities for innovation and growth. Candidates with experience in this industry or a related field may have an advantage.
- Career path comparison: This role offers a clear path for career advancement, with the potential to take on additional responsibilities or move into a more senior leadership position as the company grows.
ASSUMPTION: Candidates with experience in similar roles or industries may find this position particularly appealing, given its unique combination of strategic leadership, global team management, and industry-specific context.
📝 Sample Projects
- Developing and executing a comprehensive thought leadership campaign to position Manhattan Associates' CEO as an industry expert and spokesperson
- Creating and implementing a global internal communications strategy to improve employee engagement and retention
- Managing a high-profile crisis communication situation, including developing key messages, coordinating with external stakeholders, and monitoring media coverage
ASSUMPTION: These sample projects illustrate the strategic, leadership, and communication skills required for success in this role.
❓ Key Questions to Ask During Interview
- How does this role fit into the company's long-term strategic plans for growth and expansion?
- What are the biggest challenges facing the communications team in the next 12-24 months, and how can this role help address them?
- How does Manhattan Associates support the professional development and growth of its employees, particularly in the communications and marketing functions?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the company measure the success of its communications initiatives, and what metrics are most important for this role?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and the company, and can help you better understand the expectations and requirements of the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your strategic thinking, leadership, and communication abilities.
- Prepare for your interviews by researching Manhattan Associates' business, industry trends, and the company's unique value proposition.
- Follow up with the hiring manager one week after your final interview to express your continued interest in the role and ask about next steps in the hiring process.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
