📌 Core Information
🔹 Job Title: Senior Director, Field & Marketing Operations
🔹 Company: Shionogi Inc.
🔹 Location: Florham Park, New Jersey, United States
🔹 Job Type: Full-Time, Hybrid (Office 3 days/week)
🔹 Category: Pharmaceuticals
🔹 Date Posted: June 26, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site (with flexibility)
🚀 Job Overview
Key aspects of this role include:
- Leading multiple functions supporting field teams
- Optimizing field execution and providing strategic insights
- Managing territory design, incentive compensation, and KPIs
- Collaborating with home office teams for strategic alignment
- Overseeing marketing operations and field resources
ASSUMPTION: This role requires a high level of strategic thinking, leadership, and cross-functional collaboration to drive field team effectiveness and business growth.
📋 Key Responsibilities
✅ Lead and oversee field sales, market access, marketing, and medical affairs teams' operations
✅ Optimize field execution and provide insights to improve business performance
✅ Manage territory sizing, design, and alignment; incentive compensation plans; and KPIs
✅ Collaborate with home office teams (Marketing, Market Access, Medical Affairs, Legal, Compliance, IT, HR, and Finance) for strategic alignment
✅ Oversee marketing operations, including speaker bureau management, promotional material distribution, fleet/sample management, and field force communication
✅ Identify and deploy additional field resources, such as sales analysis tools, reporting, and CRM reporting tools
✅ Manage relevant field & marketing operations budget and team
ASSUMPTION: This role involves a mix of strategic planning, data analysis, and team leadership to drive field team success and business growth.
🎯 Required Qualifications
Education: Bachelor’s degree required, Master’s degree or MBA strongly preferred
Experience: Minimum of 10 years (Director) / 12 years (Senior Director) of sales operations and marketing experience within pharma or biotech industries; 5+ years’ experience in a leadership position, including sales management and/or sales operations leadership
Required Skills:
- Deep understanding of field-based team strategy/performance/data analytics, sales force deployment, customer targeting/segmentation, incentive compensation plans, and CRM deployment and utilization
- Excellent presentation skills in developing, communicating, and presenting strategies for maximizing field force effectiveness to executive leadership
- Ability to generate, quantify, and analyze data in creating appropriate solutions for sales force and marketing optimization using industry sources and unconventional methods
- Proven leadership in developing new business processes and moving them to automated systems and implementation
- Experience selecting and overseeing external vendors and outsourced partnerships
- Demonstrated strong proficiency in Microsoft Excel and PowerPoint
Preferred Skills:
- Experience in the pharmaceutical or biotechnology industry
- Familiarity with CRM systems (e.g., Veeva, Salesforce)
- Knowledge of the US healthcare market and payer landscape
ASSUMPTION: Candidates with a strong background in sales operations, marketing, and data analytics within the pharmaceutical or biotechnology industry are most likely to succeed in this role.
💰 Compensation & Benefits
Salary Range: $245,000 - $285,000 per year
Benefits:
- Competitive benefits package
- 401(k) plan with company match
- Health, dental, and vision insurance
- Paid time off (vacation, sick, and holidays)
- Tuition reimbursement
- Employee assistance program
Working Hours: Full-time (40 hours/week), with flexibility for remote work
ASSUMPTION: The salary range is competitive for a senior director role in the pharmaceutical industry and reflects the experience and skills required for this position.
📌 Applicant Insights
🔍 Company Context
Industry: Pharmaceuticals
Company Size: Shionogi Inc. is a mid-sized subsidiary of Shionogi & Co., Ltd., a global pharmaceutical company. This size allows for a more agile and collaborative work environment while still offering the resources and stability of a larger organization.
Founded: Shionogi & Co., Ltd. was founded in 1878 in Osaka, Japan. Shionogi Inc. was established in 2002 as the US subsidiary.
Company Description:
- Shionogi Inc. is a research-driven pharmaceutical company dedicated to discovering, developing, and delivering innovative medicines to patients worldwide.
- The company focuses on infectious diseases, pain, and other therapeutic areas with significant unmet medical needs.
- Shionogi Inc. is committed to improving the lives of patients through its unwavering commitment to innovation, quality, and customer focus.
Company Specialties:
- Antimicrobials and infectious diseases
- Pain management
- Clinical research and development
Company Website: www.shionogi.com
ASSUMPTION: Shionogi Inc. is a research-driven pharmaceutical company with a focus on infectious diseases, pain, and other therapeutic areas with significant unmet medical needs. The company's commitment to innovation, quality, and customer focus makes it an attractive employer for candidates seeking a challenging and impactful role in the pharmaceutical industry.
📊 Role Analysis
Career Level: Senior Director
Reporting Structure: This role reports directly to the Senior Vice President of Commercial Operations and has matrixed relationships with various home office functions, including Marketing, Market Access, Medical Affairs, Legal, Compliance, IT, HR, and Finance.
Work Arrangement: Hybrid (Office 3 days/week, remote 2 days/week)
Growth Opportunities:
- Potential to grow into a broader commercial leadership role within the organization
- Opportunities to develop and mentor team members
- Chance to gain experience in a mid-sized pharmaceutical company with a global parent organization
ASSUMPTION: This role offers significant growth opportunities for the right candidate, including the potential to advance into broader commercial leadership roles and gain experience in a mid-sized pharmaceutical company with a global parent organization.
🌍 Location & Work Environment
Office Type: Corporate headquarters with a modern, collaborative work environment
Office Location(s): Florham Park, New Jersey, United States
Geographic Context:
- Florham Park is a suburban town in Morris County, New Jersey, with a population of approximately 11,500 residents.
- The area offers a mix of urban and suburban living, with easy access to New York City and other major metropolitan areas.
- New Jersey is home to a large pharmaceutical industry, providing ample networking and career growth opportunities.
Work Schedule: Full-time (40 hours/week), with flexibility for remote work
ASSUMPTION: The Florham Park, New Jersey, location offers a suburban work environment with easy access to major metropolitan areas and a large pharmaceutical industry, providing ample networking and career growth opportunities.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the Talent Acquisition team
- In-depth behavioral and technical interviews with cross-functional stakeholders
- Final interview with the Senior Vice President of Commercial Operations
Key Assessment Areas:
- Strategic thinking and problem-solving
- Leadership and team management skills
- Cross-functional collaboration and communication
- Data analysis and interpretation
- Industry knowledge and experience
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Be prepared to discuss your experience with sales operations, marketing, and data analytics in the pharmaceutical or biotechnology industry
- Research Shionogi Inc. and the pharmaceutical industry to demonstrate your knowledge and enthusiasm for the role
ATS Keywords: Sales Operations, Marketing, Data Analytics, Field Force Effectiveness, Incentive Compensation, CRM, Leadership, Strategic Planning, Cross-Functional Collaboration
ASSUMPTION: The application process for this role will involve a series of interviews with cross-functional stakeholders, focusing on strategic thinking, leadership, and industry knowledge and experience.
🛠️ Tools & Technologies
- CRM systems (e.g., Veeva, Salesforce)
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Data visualization tools (e.g., Tableau, Power BI)
- Project management tools (e.g., Asana, JIRA)
ASSUMPTION: This role requires proficiency in CRM systems, Microsoft Office Suite, and data visualization tools for effective data analysis and communication.
👔 Cultural Fit Considerations
Company Values:
- Patient-centricity
- Innovation
- Quality
- Integrity
- Collaboration
Work Style:
- Collaborative and team-oriented
- Data-driven and analytical
- Adaptable and flexible
- Results-focused and accountable
Self-Assessment Questions:
- Do you share Shionogi Inc.'s commitment to improving the lives of patients through innovative medicines?
- Are you comfortable working in a collaborative, cross-functional environment?
- Do you thrive in a data-driven and analytical work environment?
- Are you adaptable and able to manage multiple priorities and projects simultaneously?
ASSUMPTION: Shionogi Inc. values a collaborative, data-driven, and patient-centric work environment, and candidates who align with these values are most likely to succeed in this role.
⚠️ Potential Challenges
- Managing multiple functions and stakeholders with competing priorities
- Balancing strategic planning and day-to-day operational tasks
- Keeping up with the fast-paced and ever-changing pharmaceutical industry
- Managing a team remotely and fostering a collaborative work environment
ASSUMPTION: This role presents several challenges, including managing multiple functions and stakeholders, balancing strategic planning and operational tasks, and keeping up with the fast-paced pharmaceutical industry. Successful candidates will be able to navigate these challenges and thrive in a dynamic work environment.
📈 Similar Roles Comparison
- This role is unique in its focus on optimizing field execution and providing strategic insights across multiple functions within a mid-sized pharmaceutical company
- Similar roles in larger pharmaceutical companies may have more resources and support but may also have more bureaucracy and slower decision-making processes
- Candidates with experience in sales operations, marketing, and data analytics within the pharmaceutical or biotechnology industry are most likely to succeed in this role
ASSUMPTION: This role is unique in its focus on optimizing field execution and providing strategic insights across multiple functions within a mid-sized pharmaceutical company. Candidates with relevant experience and skills are most likely to succeed in this role.
📝 Sample Projects
- Developing and implementing a new territory alignment strategy to improve field force effectiveness
- Analyzing sales data to identify trends and opportunities for improving business performance
- Managing the speaker bureau program to ensure compliance with regulatory guidelines and industry best practices
ASSUMPTION: These sample projects illustrate the strategic, data-driven, and operational aspects of this role, which requires a strong background in sales operations, marketing, and data analytics within the pharmaceutical or biotechnology industry.
❓ Key Questions to Ask During Interview
- How does this role fit into the company's long-term strategic plans for commercial operations?
- What are the biggest challenges facing the field teams, and how can this role address them?
- How does Shionogi Inc. support the professional development and growth of its employees?
- What is the company's approach to innovation and staying competitive in the ever-changing pharmaceutical industry?
- How does this role collaborate with other functions, such as Marketing, Market Access, and Medical Affairs, to drive business success?
ASSUMPTION: These key questions will help candidates better understand the role's strategic fit, challenges, and opportunities for growth and collaboration within Shionogi Inc.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for interviews by researching Shionogi Inc. and the pharmaceutical industry, and be ready to discuss your experience with sales operations, marketing, and data analytics
- If selected, be prepared to provide references and complete a background check
- Follow up with the Talent Acquisition team after submitting your application to confirm receipt and express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
