π Core Information
πΉ Job Title: Senior Director, Head of Visa Creative Studio
πΉ Company: Visa
πΉ Location: Singapore, Singapore
πΉ Job Type: Full-time
πΉ Category: IT Services and IT Consulting
πΉ Date Posted: July 14, 2025
πΉ Experience Level: 10+ years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Strategic leadership of the global creative studio
- Building and maintaining key relationships with senior marketing executives
- Operationalizing the creative studio to deliver best-in-class capabilities
- Fostering a culture that promotes remarkable creativity and collaboration
ASSUMPTION: This role requires a high level of strategic thinking, stakeholder management, and creative leadership to drive business results through innovative campaigns.
π Key Responsibilities
β
Lead the global creative studio to build a best-in-class creative output addressing global business challenges
β
Foster collaboration across regions to ensure delivery of innovative and integrated creative solutions
β
Contribute to an environment that fosters remarkable creativity and supports the development of remarkable ideas
β
Influence and achieve consensus on direction, priority, and decision making of area under scope
β
Ensure quality output in all creative output, developed on time, on budget, and on brief
ASSUMPTION: This role involves a high degree of cross-functional collaboration, stakeholder management, and creative problem-solving to deliver impactful campaigns.
π― Required Qualifications
Education: Bachelor's degree or equivalent experience
Experience: 15-18 years of experience with a bachelor's degree or 12 years of experience with an advanced degree
Required Skills:
- Proven track record of building and leading successful global agencies or business/account teams
- Deep agency-side or client-side experience working with or at global brands
- Thought leadership in creative, brand development, and multichannel marketing campaigns
- Excellent people leadership with proven ability to manage teams and influence outcomes in highly matrixed organizations
- Strong executive presence with highly effective written and verbal communication skills
- Strong planning, organizational, and problem-solving skills
- Resourcefulness with a strong sense of accountability and results-oriented drive
Preferred Skills:
- Experience working and living in multiple countries
- Ability to initiate and drive opportunities independently across multiple complex projects
ASSUMPTION: Candidates with a strong portfolio of successful global campaigns, experience in multiple countries, and proven leadership skills will be well-suited for this role.
π° Compensation & Benefits
Salary Range: $200,000 - $250,000 USD (Based on industry standards for a senior director role in Singapore)
Benefits:
- Competitive benefits package
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Generous time-off policy
- Employee stock purchase plan
Working Hours: Full-time (40 hours/week), with flexibility for the right candidate
ASSUMPTION: The salary range is estimated based on industry standards for a senior director role in Singapore, with benefits and working hours subject to confirmation with the employer.
π Applicant Insights
π Company Context
Industry: Visa is a global leader in digital payments, facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.
Company Size: Visa has 10,001+ employees worldwide, providing ample opportunities for growth and collaboration.
Founded: Visa was founded in 1958 and has since grown into a publicly-traded company with a strong global presence.
Company Description:
- Visa is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.
- The company's purpose is to uplift everyone, everywhere by being the best way to pay and be paid.
- Visa offers a range of products and services, including credit, debit, prepaid, and commercial payments, as well as currency conversion, fraud protection, and data analytics.
Company Specialties:
- Global payments technology
- Digital payments innovation
- Fraud management and security
- Data analytics and insights
Company Website: Visa Careers
ASSUMPTION: Visa's extensive global presence and leadership in the digital payments industry offer candidates a unique opportunity to work on high-impact projects and collaborate with diverse teams.
π Role Analysis
Career Level: Senior Director
Reporting Structure: This role reports directly to the CMO, AP Marketing, and is responsible for leading a team of business leaders, project management, and production.
Work Arrangement: On-site, with flexibility for the right candidate
Growth Opportunities:
- Potential to shape the global creative studio and make a significant impact on Visa's brand and marketing efforts
- Opportunity to work with and learn from senior marketing executives and global business stakeholders
- Possibility to grow within the creative studio or explore other roles within Visa's global organization
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a lasting impact on Visa's brand and marketing efforts.
π Location & Work Environment
Office Type: Corporate headquarters
Office Location(s): 900 Metro Center Blvd, Foster City, California, US
Geographic Context:
- Singapore is a global financial hub with a thriving business ecosystem
- The office is located in the heart of Singapore's business district, offering easy access to public transportation and amenities
- Singapore offers a multicultural environment with a high quality of life
Work Schedule: Full-time (40 hours/week), with flexibility for the right candidate
ASSUMPTION: The office environment is professional and collaborative, with opportunities for growth and development in a dynamic global organization.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screen with the hiring manager
- On-site or virtual interview with the hiring team
- Final interview with senior leadership
Key Assessment Areas:
- Strategic thinking and problem-solving
- Creativity and innovation
- Leadership and team management skills
- Communication and presentation skills
- Cultural fit and alignment with Visa's values
Application Tips:
- Highlight your experience in global brand management and creative campaign development
- Demonstrate your ability to lead and manage teams in a matrixed organization
- Showcase your portfolio of successful global campaigns and their impact on business results
- Tailor your resume and cover letter to emphasize your relevant skills and experiences
ATS Keywords: Global marketing, creative strategy, brand development, campaign development, team management, stakeholder management, cross-functional collaboration, strategic leadership
ASSUMPTION: The application process is competitive, and candidates should emphasize their relevant skills and experiences to increase their chances of success.
π οΈ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, JIRA)
- Creative software (e.g., Adobe Creative Suite, Sketch, Figma)
- Marketing automation and analytics tools (e.g., Marketo, Google Analytics)
ASSUMPTION: The required tools and technologies may vary depending on the specific needs of the role and the candidate's background.
π Cultural Fit Considerations
Company Values:
- Customer-centric
- Inclusive
- Innovative
- Collaborative
- Accountable
Work Style:
- Dynamic and fast-paced
- Collaborative and team-oriented
- Results-driven and accountable
- Adaptable and resilient
Self-Assessment Questions:
- How do you demonstrate customer-centricity in your work?
- Can you provide an example of a time when you fostered collaboration and teamwork to achieve a common goal?
- How do you approach innovation and staying ahead of industry trends?
ASSUMPTION: Candidates should assess their fit with Visa's values and work style to ensure a successful and fulfilling career at the company.
β οΈ Potential Challenges
- Managing a global team with diverse backgrounds and time zones
- Balancing the need for creative freedom with the requirement to deliver on business objectives
- Navigating a complex, matrixed organization with multiple stakeholders
- Keeping up with the fast-paced and ever-evolving digital payments landscape
ASSUMPTION: Candidates should be prepared to address these potential challenges and demonstrate their ability to thrive in a dynamic and complex environment.
π Similar Roles Comparison
- This role is unique in its focus on leading the global creative studio for one of the world's most impactful brands
- Similar roles may include global brand director, global marketing director, or head of creative agency at other large, global organizations
- Career progression may include moving into a CMO or other senior marketing leadership role within Visa or another organization
ASSUMPTION: Candidates should research similar roles and consider their career goals when applying for this position.
π Sample Projects
- Developing a global brand campaign that resonates with diverse audiences and drives business results
- Building and managing a global creative agency to deliver innovative and integrated creative solutions
- Leading a team to create and execute a successful product launch campaign for a new payment product or service
ASSUMPTION: These sample projects are intended to illustrate the types of initiatives the successful candidate may work on in this role.
β Key Questions to Ask During Interview
- How does this role fit into Visa's overall marketing strategy, and what are the key priorities for the first 90 days?
- Can you describe the team structure and how this role will collaborate with other marketing functions?
- How does Visa support the professional development and growth of its employees?
- What are the key performance indicators (KPIs) for this role, and how will success be measured?
- How does Visa foster a culture of innovation and creativity, and what resources are available to support this?
ASSUMPTION: Candidates should prepare thoughtful questions to demonstrate their interest in the role and engagement with the company's mission and values.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences in global brand management, creative campaign development, and team leadership
- Prepare a portfolio of your successful global campaigns and their impact on business results
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.