📌 Core Information
🔹 Job Title: Senior Director of Creative Operations
🔹 Company: Uline
🔹 Location: Pleasant Prairie, WI (Corporate Headquarters)
🔹 Job Type: Full-Time, On-site
🔹 Category: Creative & Design
🔹 Date Posted: July 2, 2025
🔹 Experience Level: 15+ years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing a team of 100+ creative professionals
- Overseeing the workflow of all projects, including design, print, photography, and web
- Collaborating with owners and C-suite leaders to gain multiple approvals
- Working independently and with cross-functional teams to manage competing priorities
ASSUMPTION: This role requires strong leadership, project management, and communication skills to succeed in a fast-paced, dynamic environment.
📋 Key Responsibilities
✅ Guide Uline’s Creative team with strong time management skills, meeting tight schedules in a fast-paced, hands-on environment.
✅ Oversee the workflow of all projects, including design, print, photography, and web.
✅ Collaborate with owners and C-suite leaders to gain multiple approvals from key stakeholders.
✅ Work independently and with cross-functional teams while managing competing priorities.
ASSUMPTION: This role involves a high level of multitasking and requires the ability to prioritize and manage multiple projects simultaneously.
🎯 Required Qualifications
Education: Bachelor’s degree in Marketing, Business Administration, or a related field.
Experience: 15+ years of project management experience, successfully overseeing complex projects in dynamic environments. 10+ years of proven success leading large in-house teams, optimizing workflows.
Required Skills:
- Outstanding presentation, communication, and collaboration skills to engage effectively with stakeholders at all levels.
- Team player - ready to roll up your sleeves and be in the details.
Preferred Skills:
- Experience in the packaging or shipping industry.
- Fluency in multiple languages.
ASSUMPTION: While not explicitly stated, experience in the packaging or shipping industry and fluency in multiple languages could be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $150,000 - $180,000 per year (Based on industry standards for a Senior Director role in the packaging industry with 15+ years of experience in Wisconsin)
Benefits:
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Working Hours: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM, with flexibility to work additional hours as needed.
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in the packaging industry with comparable experience levels in Wisconsin.
📌 Applicant Insights
🔍 Company Context
Industry: Uline operates in the wholesale industry, specifically focusing on shipping, industrial, and packaging materials.
Company Size: Uline has 5,001-10,000 employees, providing ample opportunities for career growth and collaboration.
Founded: 1980, with over four decades of experience in the industry.
Company Description:
- Uline is North America’s leading distributor of shipping, packaging, and industrial supplies.
- The company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience.
- Uline’s dedicated team of employees works together to ensure fast, reliable delivery and legendary customer service.
Company Specialties:
- Shipping supplies
- Janitorial products
- Retail products
- Material moving equipment
- Plastic bags
- Warehouse equipment
- Industrial supplies
- Shipping boxes
Company Website: http://www.uline.com
ASSUMPTION: Uline’s extensive product offerings and commitment to customer service make it a strong competitor in the wholesale industry.
📊 Role Analysis
Career Level: This role is a senior-level position, reporting directly to the owners and C-suite leaders.
Reporting Structure: The Senior Director of Creative Operations will oversee a team of 100+ creative professionals and collaborate with various departments, including owners and C-suite leaders.
Work Arrangement: This role is on-site, with the expectation of working from the corporate headquarters in Pleasant Prairie, WI.
Growth Opportunities:
- Potential to shape and grow the creative operations department.
- Opportunities to collaborate with various departments and stakeholders.
- Possibility to advance to an executive-level position within the company.
ASSUMPTION: Given Uline’s size and industry presence, there are ample opportunities for career growth and development within the company.
🌍 Location & Work Environment
Office Type: Uline’s corporate headquarters is a modern, professional office environment.
Office Location(s): 12575 Uline Drive, Pleasant Prairie, WI 53158
Geographic Context:
- Pleasant Prairie is located in southeastern Wisconsin, approximately 30 minutes north of Chicago, IL.
- The area offers a mix of urban and suburban living, with easy access to outdoor recreation and cultural attractions.
- Uline’s corporate headquarters is conveniently located near major highways and public transportation.
Work Schedule: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM, with flexibility to work additional hours as needed.
ASSUMPTION: The work environment at Uline’s corporate headquarters is professional and collaborative, with ample opportunities for growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission.
- Phone or video screening with the HR department.
- In-person or video interview with the hiring manager and/or team members.
- Final interview with owners or C-suite leaders.
Key Assessment Areas:
- Project management skills and experience.
- Leadership and team management abilities.
- Communication and collaboration skills.
- Problem-solving and decision-making capabilities.
Application Tips:
- Highlight your project management experience and success stories in your resume.
- Tailor your cover letter to emphasize your leadership skills and ability to manage large teams.
- Prepare examples of your ability to manage competing priorities and meet tight deadlines.
ATS Keywords: Project management, creative operations, team leadership, workflow optimization, stakeholder collaboration, time management, communication, presentation skills
ASSUMPTION: Uline’s application process is thorough and designed to assess the candidate’s fit for the role and the company’s culture.
🛠️ Tools & Technologies
- Project management software (e.g., Asana, Trello, Jira)
- Design software (e.g., Adobe Creative Suite, Sketch, Figma)
- Print and photography software (e.g., Adobe Photoshop, Illustrator)
- Web development tools (e.g., HTML, CSS, JavaScript)
ASSUMPTION: The specific tools and technologies used may vary depending on the projects and teams the candidate will be working with.
👔 Cultural Fit Considerations
Company Values:
- Customer Focus
- Integrity
- Innovation
- Teamwork
- Accountability
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Results-driven and focused on meeting tight deadlines
Self-Assessment Questions:
- Do you thrive in a fast-paced, collaborative environment?
- Are you able to manage multiple projects and priorities simultaneously?
- Do you have strong communication and presentation skills, and can you engage effectively with stakeholders at all levels?
ASSUMPTION: Uline values candidates who are strong communicators, team players, and able to thrive in a fast-paced, dynamic environment.
⚠️ Potential Challenges
- Managing a large team with diverse skills and backgrounds.
- Balancing multiple projects and priorities with tight deadlines.
- Collaborating with various departments and stakeholders to gain multiple approvals.
- Adapting to a fast-paced, ever-changing work environment.
ASSUMPTION: These challenges are inherent to the role and require strong leadership, project management, and communication skills to overcome.
📈 Similar Roles Comparison
- This role is unique in its focus on creative operations and managing a large team of creative professionals within the packaging industry.
- Similar roles may be found in other wholesale or manufacturing companies with a focus on creative or design departments.
- Career progression may include advancing to an executive-level position within the company or transitioning to a similar role in a larger organization.
ASSUMPTION: While this role is unique in its focus on creative operations within the packaging industry, similar roles can be found in other wholesale or manufacturing companies with a focus on creative or design departments.
📝 Sample Projects
- Managing the production of Uline’s annual catalog, including design, print, photography, and web components.
- Overseeing the development of marketing materials for new product launches or campaigns.
- Collaborating with the sales department to create custom packaging solutions for clients.
ASSUMPTION: These sample projects are representative of the types of projects the Senior Director of Creative Operations may be responsible for overseeing.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how the creative department fits into the overall organization?
- How does the company support the growth and development of its employees?
- What are the biggest challenges facing the creative department, and how can this role help address them?
- How does the company measure the success of its creative campaigns, and what metrics are used to track progress?
- What is the company’s approach to work-life balance, and how does it support employees in achieving it?
ASSUMPTION: These questions are designed to help the candidate better understand the role, the team, and the company culture, as well as assess the candidate’s fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your project management experience and success stories.
- Write a cover letter emphasizing your leadership skills and ability to manage large teams.
- Prepare examples of your ability to manage competing priorities and meet tight deadlines.
- Follow up with the HR department one week after submitting your application to confirm receipt and express your interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
