📌 Core Information
🔹 Job Title: Senior Director, Strategic Partnerships and Operations
🔹 Company: Greystar
🔹 Location: Remote (Texas, South Carolina, Arizona)
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 21, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Driving operational excellence and scaling innovation across centralized operations and sales with strategic partners.
- Developing and executing an operational roadmap to align supply with demand.
- Implementing lead generation strategies for travel platforms, corporate programs, Fortune 500 companies, and short-term rentals.
- Combining daily operational oversight with a long-term strategic vision.
- Fostering cross-functional collaboration to tailor solutions for diverse business lines.
ASSUMPTION: This role requires a strategic mindset with a strong focus on operational excellence and partnership development. It involves both tactical day-to-day management and long-term strategic planning.
📋 Key Responsibilities
✅ Develop centralized operational platforms that align demand with supply through strategic partnerships with corporate providers, Fortune 500 companies, travel companies, and short-term rental programs.
✅ Identify strategic partnership opportunities and leverage key external relationships to drive B2B growth in core demand channels for long-term leads and deployment.
✅ Develop, execute, and oversee processes that promote the use of strategic partnership platforms among residents and guests, tracking additional revenue generated, impact on occupancy, and resident satisfaction.
✅ Drive all stages of the sales process for core demand channel programs, including contract drafting, seeking lender and investor approval, and communication with Client Services, Operations, and external partners.
✅ Serve as a Subject Matter Expert (SME) with Client Services for leads and coordinate initiatives, activities, and strategies for new business and market development.
✅ Sponsor, lead, or participate in strategic initiatives related to platforms that drive change and improve the Company's operations.
✅ Collaborate with leaders of the Support Services Group to evaluate, select, and implement enterprise-level systems and tools, ensuring appropriate implementation within USPM.
✅ Offer sales support, guidance, and assistance to functional teams and regional leaders by actively participating in quarterly regional meetings, client calls, and other business discussions.
ASSUMPTION: This role requires strong leadership, strategic thinking, and the ability to work effectively with cross-functional teams and external partners.
🎯 Required Qualifications
Education: Bachelor’s degree in Business, Real Estate, Operations, or a related field, or a combination of education and experience.
Experience: A minimum of ten years of experience establishing and building strategic partnerships and business relationships, managing and leading a team, managing vendors and service providers, and effectively interacting with executives, senior-level management groups, clients, and other team members.
Required Skills:
- Proven ability to drive P&L ownership and deliver key operational outcomes in a matrixed operating environment.
- Demonstrated ability to work cross-functionally with stakeholders in client services, operations, property systems, marketing, legal, and other functional areas.
- Excellent project management skills with the ability to manage multiple priorities in a time-sensitive and fast-paced environment.
- Solid working knowledge of property operations and property management, preferably in a third-party management environment, and with a variety of product types.
Preferred Skills:
- Experience in the real estate and multi-family housing industry.
- Demonstrated proficiency in word processing, spreadsheet, and database management programs, internet-based applications, and various systems and applications.
- Excellent communication and presentation skills.
ASSUMPTION: Candidates with a strong background in strategic partnerships, sales, and operations within the real estate industry will be well-suited for this role.
💰 Compensation & Benefits
Salary Range: $180,000 - $220,000 per year (based on industry standards for a Senior Director role in the real estate industry with 10+ years of experience)
Benefits:
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
- Generous Paid Time Off (15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays, with additional vacation accrued with tenure).
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000.
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.
- Charitable giving program and benefits.
Working Hours: Full-time, with rare or occasional travel required for business meetings, training programs, or other necessary situations.
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Senior Director role in the real estate industry with 10+ years of experience. The benefits listed are subject to change and may vary based on the company's policies and the employee's location.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate, specifically focused on rental housing, logistics, and life sciences sectors.
Company Size: Greystar is a large, global real estate company with over 20,000 employees worldwide.
Founded: 1993, in Charleston, South Carolina.
Company Description:
- Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services.
- The company manages and operates more than $320 billion of real estate in 250 markets globally, with offices throughout North America, Europe, South America, and the Asia-Pacific region.
- Greystar is the largest operator of apartments in the United States, managing more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets.
Company Specialties:
- Property Management Services
- Investment Management Services
- Development and Construction Services
Company Website: www.greystar.com
ASSUMPTION: Greystar's extensive global presence and expertise in various real estate sectors make it an attractive employer for professionals seeking a dynamic and challenging work environment.
📊 Role Analysis
Career Level: Senior Director, indicating a high-level strategic and leadership role within the organization.
Reporting Structure: This role reports directly to the Chief Operating Officer (COO) or another senior executive within the organization.
Work Arrangement: Remote OK, with rare or occasional travel required for business meetings, training programs, or other necessary situations.
Growth Opportunities:
- Potential advancement to an executive-level position within the company, such as Chief Operating Officer or another senior leadership role.
- Expansion of responsibilities and team leadership opportunities as the company continues to grow and diversify its business.
ASSUMPTION: This role offers significant growth potential for the right candidate, with the opportunity to make a substantial impact on the company's strategic direction and operations.
🌍 Location & Work Environment
Office Type: Remote, with the option to work from any of the company's offices worldwide.
Office Location(s): Greystar has offices in various locations across the United States, as well as international offices in Europe, South America, and the Asia-Pacific region.
Geographic Context:
- The remote nature of this role allows for flexibility in location, with the opportunity to work from any of the company's global offices or from a home office.
- Greystar's global presence provides opportunities for international travel and collaboration with colleagues worldwide.
Work Schedule: Full-time, with rare or occasional travel required for business meetings, training programs, or other necessary situations.
ASSUMPTION: The remote nature of this role offers flexibility and convenience, allowing employees to balance their work and personal lives more effectively.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-depth behavioral and situational interviews
- Final round interviews with senior leadership
- Background check and offer
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Leadership and team management abilities
- Cross-functional collaboration and communication skills
- Industry-specific knowledge and experience
- Alignment with company values and culture
Application Tips:
- Tailor your resume and cover letter to highlight your strategic partnerships, sales, and operations experience, as well as your ability to drive operational excellence and lead cross-functional teams.
- Prepare for behavioral and situational interview questions that focus on your experience in strategic partnerships, sales, and operations, as well as your ability to manage teams and drive results in a matrixed operating environment.
- Research Greystar's company culture and values to ensure a strong fit and to demonstrate your enthusiasm for the role and the organization.
ATS Keywords: Strategic Partnerships, Sales Strategy, Operational Excellence, Project Management, Cross-Functional Collaboration, Client Services, Business Development, Vendor Management, P&L Ownership, Lead Generation, Market Development, Communication, Presentation Skills, Team Leadership, Process Improvement, Real Estate Knowledge
ASSUMPTION: Greystar's hiring process is designed to assess candidates' strategic thinking, leadership, and industry-specific skills, as well as their cultural fit with the organization.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello, JIRA)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
- Real estate-specific software and platforms (e.g., Yardi, AppFolio)
ASSUMPTION: This role requires proficiency in various software tools and platforms, as well as the ability to adapt to new technologies as needed.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Accountability
- Teamwork
- Innovation
Work Style:
- Collaborative and team-oriented
- Results-driven and goal-focused
- Adaptable and flexible
- Strong communication and interpersonal skills
- Ability to work independently and in a remote environment
Self-Assessment Questions:
- Do you align with Greystar's core values of integrity, excellence, accountability, teamwork, and innovation?
- Are you comfortable working in a remote and collaborative environment, with the ability to manage your time and priorities effectively?
- Do you have strong communication and interpersonal skills, with the ability to build and maintain effective working relationships with colleagues at all levels?
ASSUMPTION: Greystar's company culture emphasizes collaboration, innovation, and a strong work ethic, with a focus on driving results and continuous improvement.
⚠️ Potential Challenges
- The remote nature of this role may present challenges in maintaining work-life balance and staying connected to the company's culture and colleagues.
- The fast-paced and dynamic nature of the real estate industry may require adaptability and flexibility in response to changing market conditions and priorities.
- The strategic and leadership nature of this role may involve managing competing priorities and making difficult decisions in a matrixed operating environment.
- The global scope of Greystar's operations may present challenges in coordinating with colleagues across different time zones and cultural backgrounds.
ASSUMPTION: These potential challenges can be mitigated through strong communication, time management, and a proactive approach to building and maintaining effective working relationships.
📈 Similar Roles Comparison
- This role is similar to a Senior Director of Business Development or Strategic Partnerships in other industries, with a focus on driving growth and revenue through strategic partnerships and alliances.
- However, this role is unique in its focus on the real estate industry and the specific challenges and opportunities presented by the rental housing, logistics, and life sciences sectors.
- Career paths for this role may include progression to executive-level positions within Greystar or other real estate companies, as well as opportunities to transition into related fields such as investment management or consulting.
ASSUMPTION: While this role shares similarities with other strategic partnerships and business development roles, its unique focus on the real estate industry and Greystar's global presence and expertise set it apart.
📝 Sample Projects
- Developing and implementing a strategic partnership platform with a major travel company to drive long-term leads and deployment for Greystar's rental housing portfolio.
- Negotiating and executing a contract with a Fortune 500 company to provide corporate housing services for their employees, with a focus on driving occupancy and resident satisfaction.
- Collaborating with Greystar's investment management team to identify and pursue strategic investment opportunities in the life sciences sector, with a focus on driving revenue growth and market share.
ASSUMPTION: These sample projects illustrate the strategic and leadership nature of this role, with a focus on driving growth, revenue, and market share through strategic partnerships and alliances.
❓ Key Questions to Ask During Interview
- Can you describe the company's strategic priorities for this role in the first 90 days?
- How does this role fit into the company's overall organizational structure and long-term growth plans?
- What are the key challenges and opportunities facing the real estate industry, and how does this role address them?
- How does the company support the professional development and growth of its employees, particularly in senior leadership roles?
- What are the company's expectations for travel and remote work in this role, and how does the company support employees in maintaining work-life balance?
ASSUMPTION: Asking these questions demonstrates your interest in the role and the company, as well as your commitment to ensuring a strong fit and a successful long-term partnership.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your strategic partnerships, sales, and operations experience, as well as your ability to drive operational excellence and lead cross-functional teams.
- Prepare for behavioral and situational interview questions that focus on your experience in strategic partnerships, sales, and operations, as well as your ability to manage teams and drive results in a matrixed operating environment.
- Research Greystar's company culture and values to ensure a strong fit and to demonstrate your enthusiasm for the role and the organization.
- Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest and reiterate your qualifications for the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
