📌 Core Information
🔹 Job Title: Senior Executive, Communications & Public Relations
🔹 Company: Delivery Hero
🔹 Location: Hong Kong
🔹 Job Type: Full-time
🔹 Category: Communications & Public Relations
🔹 Date Posted: 2025-04-25
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Supporting the Head of Public Relations in developing and executing comprehensive communication strategies.
- Managing various PR projects, including media relations, corporate communications, consumer PR, sustainability marketing, social media, and branding campaigns.
- Assisting in issue and crisis management, working closely with the team to develop response strategies.
- Collaborating with external agencies to implement PR campaigns and analyze results, preparing regular reports with key findings and recommendations.
ASSUMPTION: This role requires a strong background in public relations and excellent communication skills. It is ideal for a proactive and organized individual who can thrive in a fast-paced environment.
📋 Key Responsibilities
✅ Support the Head of Public Relations in developing and executing communication strategies.
✅ Contribute to and manage various PR projects, including media relations, corporate communications, consumer PR, sustainability marketing, social media, and branding campaigns.
✅ Assist in issue and crisis management, working closely with the team to develop response strategies.
✅ Collaborate with external agencies to implement PR campaigns and analyze results, preparing regular reports with key findings and recommendations.
✅ Support the organization of vendor marketing and events.
✅ Build and maintain strong relationships with internal departments.
✅ Assist the Public Affairs Team to monitor and research public policy and developments relevant to the organization and provide timely updates and insights.
✅ Engage with relevant PR and PA stakeholders to foster positive relationships.
ASSUMPTION: This role requires a high level of organization, multitasking, and attention to detail. The ideal candidate will be able to manage multiple projects simultaneously and prioritize tasks effectively.
🎯 Required Qualifications
Education: A bachelor's degree in marketing, PR / communications, journalism, or related areas.
Experience: At least 3 years of working experience in the PR-related field. Agency or in-house background welcome.
Required Skills:
- Excellent communication and interpersonal skills, fluency in both written and spoken English and Chinese.
- Adaptable in a fast-paced environment.
- Independent and highly motivated fast learner.
- Team player, with a sociable character and positive attitude towards new challenges.
Preferred Skills:
- Digital and social media savvy.
- Experience with crisis management.
- Familiarity with the food delivery industry.
ASSUMPTION: Candidates with more experience may be considered for the role of Associate PR & Communications Manager.
💰 Compensation & Benefits
Salary Range: HKD 450,000 - HKD 600,000 per annum (Estimated based on industry standards for a senior executive role in Hong Kong)
Benefits:
- Free food.
- Health and dental insurance.
- Learning and development opportunities.
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast-growing and global company.
Working Hours: Full-time (40 hours per week), with flexibility for occasional overtime during peak periods.
ASSUMPTION: The salary range provided is an estimate based on industry standards for a senior executive role in Hong Kong. The actual salary may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Food delivery and technology
Company Size: 10,001+ employees (Global), with a significant presence in Hong Kong
Founded: 2010 (as Delivery Hero), with foodpanda being acquired in 2016
Company Description:
- Delivery Hero is a global leader in the food delivery industry, processing over 3 million orders every day and operating in over 70+ countries worldwide.
- The company is committed to developing its employees personally and professionally, offering a dynamic and challenging work environment.
- Delivery Hero is dedicated to fostering a great working atmosphere with regular company and team events, promoting a vibrant and international team committed to diversity and inclusion.
Company Specialties:
- Online food ordering and delivery.
- eCommerce and technology.
- Marketing and branding.
- Machine learning and data analytics.
Company Website: http://www.deliveryhero.com
ASSUMPTION: Delivery Hero is a global company with a strong presence in Hong Kong, offering extensive opportunities for professional growth and development.
📊 Role Analysis
Career Level: Senior executive
Reporting Structure: This role reports directly to the Head of Public Relations, Public Affairs, and Sustainability.
Work Arrangement: On-site, with occasional remote work possible for certain tasks.
Growth Opportunities:
- Potential progression to Associate PR & Communications Manager or similar roles within the organization.
- Opportunities to work on international projects and collaborate with teams across different regions.
- Access to learning and development opportunities to enhance skills and advance career growth.
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to work on high-impact projects and collaborate with diverse teams.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space
Office Location(s): Oranienburger Straße 70, Berlin, Germany (Global HQ), with local offices in Hong Kong
Geographic Context:
- Hong Kong is a major global financial hub with a vibrant business environment.
- The local office is located in a central business district, offering easy access to public transportation and amenities.
- The city is known for its multicultural atmosphere, offering a wide range of cultural, culinary, and entertainment experiences.
Work Schedule: Standard office hours, with flexibility for occasional overtime during peak periods.
ASSUMPTION: The Hong Kong office offers a dynamic and multicultural work environment, with ample opportunities for professional growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application submission.
- Phone or video screening with the HR team.
- In-depth interviews with the hiring manager and relevant team members.
- Final round interviews, which may include a presentation or case study.
Key Assessment Areas:
- Communication and interpersonal skills.
- Problem-solving and analytical thinking.
- Cultural fit and adaptability.
- Relevant experience and industry knowledge.
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Demonstrate your understanding of the food delivery industry and Delivery Hero's business model.
- Prepare examples of your past PR campaigns and their outcomes to discuss during the interview.
- Research recent news and trends related to Delivery Hero and the food delivery industry to showcase your interest and engagement.
ATS Keywords: Public Relations, Communications, Crisis Management, Media Relations, Corporate Communications, Sustainability Marketing, Social Media, Branding, Communication Skills, Interpersonal Skills, Research, Team Collaboration, Adaptability, Fluency in English, Fluency in Chinese
ASSUMPTION: The application process for this role may vary depending on the specific needs of the hiring team and the number of applicants. It is essential to remain flexible and adaptable throughout the process.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint).
- PR and communication software (e.g., Muck Rack, Cision, or similar tools).
- Social media platforms (e.g., Facebook, Twitter, Instagram, LinkedIn).
- Project management tools (e.g., Asana, Trello, or similar tools).
ASSUMPTION: The ideal candidate will be comfortable using various tools and technologies to streamline their work and improve overall efficiency.
👔 Cultural Fit Considerations
Company Values:
- We build.
- We deliver.
- We lead.
Work Style:
- Collaborative and team-oriented.
- Adaptable and resilient in a fast-paced environment.
- Results-driven and focused on continuous improvement.
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working with diverse teams and stakeholders?
- Do you possess strong communication and interpersonal skills, with fluency in English and Chinese?
ASSUMPTION: Delivery Hero values candidates who are adaptable, collaborative, and results-driven, with a strong commitment to the company's mission and values.
⚠️ Potential Challenges
- Managing multiple projects and priorities simultaneously.
- Adapting to a fast-paced and ever-changing work environment.
- Working with diverse teams and stakeholders across different regions and time zones.
- Dealing with sensitive and high-pressure situations during crisis management.
ASSUMPTION: These challenges can be overcome by a proactive, organized, and adaptable individual who is committed to delivering exceptional results.
📈 Similar Roles Comparison
- Compared to other senior PR roles, this position offers a unique opportunity to work in the fast-growing food delivery industry and collaborate with a global team.
- Industry-specific context: The food delivery industry is highly competitive and dynamic, with constant changes in consumer behavior and market trends.
- Career path comparison: This role offers significant growth potential, with opportunities to progress to associate or management-level positions within the organization.
ASSUMPTION: This role provides a unique blend of industry exposure, team collaboration, and growth opportunities, setting it apart from other similar positions in the market.
📝 Sample Projects
- Managing a high-profile crisis situation, including developing and executing a comprehensive response strategy.
- Launching a successful social media campaign to promote a new product or service, resulting in increased brand awareness and engagement.
- Collaborating with external agencies to implement a large-scale PR event, generating significant media coverage and positive brand sentiment.
ASSUMPTION: These sample projects demonstrate the diverse range of responsibilities and challenges that the ideal candidate may face in this role.
❓ Key Questions to Ask During Interview
- What are the most significant challenges facing the company's PR and communications department in the next 12 months?
- How does this role contribute to the company's overall mission and strategic goals?
- What opportunities are there for professional growth and development within the organization?
- How does the company support work-life balance for its employees?
- What is the team's approach to crisis management, and how does this role contribute to that process?
ASSUMPTION: These questions will help you better understand the role, the team, and the company, allowing you to make an informed decision about your application.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare examples of your past PR campaigns and their outcomes to discuss during the interview.
- Research recent news and trends related to Delivery Hero and the food delivery industry to showcase your interest and engagement.
- Follow up with the hiring manager within one week after submitting your application to express your interest and reiterate your qualifications.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
