πΉ Job Title: Senior Front Office Account Manager
πΉ Company: FactSet
πΉ Location: Singapore
πΉ Job Type: On-site
πΉ Category: Account Management
πΉ Date Posted: Wed Apr 02 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: Not specified
Key aspects of this role include:
ASSUMPTION: The role is highly client-focused, with an emphasis on building strong, trust-based relationships to ensure client retention and satisfaction.
β Participate in the pre-sale process to assess client needs before implementation
β Create strategic plans and set objectives for client accounts
β Champion customer needs through effective partnerships
β Act as a client advocate to highlight their needs internally
β Identify business opportunities that align with Portware objectives
β Work with various teams to ensure efficient client implementations and resolutions of issues
β Serve as a role model to inspire high standards and results in others
ASSUMPTION: The responsibilities emphasize a strategic approach to managing client accounts, with a focus on proactive communication and collaboration.
Education: BA/BS in Economics, Business, Computer Science, or a related field
Experience: Minimum 5 years in financial markets front office environments
Required Skills:
Preferred Skills:
ASSUMPTION: The candidate should have a robust financial markets background and technical skill set to seamlessly integrate with the FactSet environment.
Salary Range: Not specified
Benefits:
Working Hours: 40 hours per week
ASSUMPTION: The benefits are likely comprehensive, aligning with industry standards for senior roles in financial services.
Industry: Financial Services, providing open data and software solutions
Company Size: 10,001+ employees, indicating a large-scale organization with global influence
Founded: 1978, with a focus on client service and market adaptability
Company Description:
Company Specialties:
Company Website: http://www.factset.com
ASSUMPTION: FactSet's size and long-standing history suggest robust infrastructure and advancement opportunities for employees.
Career Level: Senior-level, requiring substantial expertise and leadership skills
Reporting Structure: Likely reports to a team lead or department head
Work Arrangement: On-site in Singapore with structured work hours
Growth Opportunities:
ASSUMPTION: The role offers significant professional growth prospects, particularly in leadership and client management.
Office Type: Professional, corporate environment suited to financial services
Office Location(s): Specifically located in Singapore with global company reach
Geographic Context:
Work Schedule: Regular business hours with possible need for flexibility based on client needs
ASSUMPTION: The Singapore location provides vital regional connectivity and client interfacing opportunities.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Financial Markets, Project Management, SQL, FIX Protocol, Client Advocacy
ASSUMPTION: The interview process could be rigorous, reflecting the technical and client-focused nature of the role.
ASSUMPTION: Familiarity with FactSet's proprietary systems and common financial market technologies will be advantageous.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: The company's cultural values likely stress teamwork and client dedication.
ASSUMPTION: The role may involve high pressure to meet client demands and deliver innovative solutions.
ASSUMPTION: Similar roles will have a significant overlap in skills, especially within financial and technical domains.
ASSUMPTION: Projects are likely complex, requiring cross-functional collaboration and strategic oversight.
ASSUMPTION: Questions should focus on performance expectations, team dynamics, and growth opportunities.
To apply for this position:
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
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