🔹 Job Title: Senior Leasing and Marketing Specialist
🔹 Company: The Habitat Company
🔹 Location: Chicago, IL
🔹 Job Type: Full Time
🔹 Category: Leasing
🔹 Date Posted: 2025-05-12
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a balance of sales, marketing, and customer service skills, with a focus on building relationships and converting leads into residents.
✅ Maintain expert knowledge about the assigned community and its benefits
✅ Maintain appropriate knowledge about the neighborhood and surrounding community
✅ Maintain accurate leasing and property records, including keeping the CRM current and following up per best practices
✅ Cultivate a positive customer service culture
✅ Guide and collaborate with the leasing team to ensure reputation management, social media presence, website, and ILS engagements are up to date and meeting benchmarks and goals of the business
✅ Conduct physical property inspections to ensure tour path, apartments, and curb appeal meet best practices
✅ Convert community leads to prospects by providing helpful and knowledgeable information about the community and neighborhood
✅ Assist the Resident Manager and service teams through problem resolution experiences with a primary focus to deliver an exceptional move-in experience
✅ Assist and participate in leasing and resident engagement events
✅ Conduct informative and personalized tours of the apartment community that result in new leases
✅ Work with future residents during their application process and upon approval from the Resident or Community Manager, complete lease files according to best practices
✅ Conduct informative and personalized renewal meetings to understand the current and future needs of the resident during the renewal cycle that will result in renewal leases
✅ Prepare renewal lease packages according to best practices
✅ Report all liability and property incidents to the Community Manager and/or Resident Manager immediately; ensure all appropriate incident reports are filed according to best practices
✅ Conduct all business in accordance with the Company’s policies and procedures, the Fair Housing Acts, Ordinances and Statutes, the Americans with Disabilities Act, and all other laws pertaining to the occupancy standards and established criteria
✅ Perform any other duties as assigned
ASSUMPTION: This role requires strong communication skills, attention to detail, and the ability to multitask and prioritize responsibilities.
Education: High school diploma or equivalent required
Experience: 2-5 years of experience in customer service, sales, leasing, marketing, or hospitality required
Required Skills:
Preferred Skills:
ASSUMPTION: Candidates with relevant experience in leasing, sales, or customer service are strongly encouraged to apply. A leasing or broker's license is required within 120 days of hire.
Salary Range: $23.00 - $24.00 hourly
Benefits:
Working Hours: Full-time, with a variable schedule based on the prospective resident needs and business needs
ASSUMPTION: The salary range provided is based on industry standards for a Senior Leasing and Marketing Specialist role in the Chicago area with 2-5 years of experience.
Industry: Real Estate
Company Size: 501-1,000 employees
Founded: 1971
Company Description:
Company Specialties:
Company Website: http://www.habitat.com
ASSUMPTION: The Habitat Company is a well-established real estate company with a strong focus on customer service and a proven track record of success in the industry.
Career Level: Mid-level
Reporting Structure: Reports directly to the Community Manager or Resident Manager
Work Arrangement: On-site, with a variable schedule based on the prospective resident needs and business needs
Growth Opportunities:
ASSUMPTION: This role offers opportunities for career growth and development within the company, with potential advancement to management positions.
Office Type: On-site, with a variable schedule based on the prospective resident needs and business needs
Office Location(s): 350 W. Hubbard Street, Suite 500, Chicago, IL 60654
Geographic Context:
Work Schedule: Full-time, with a variable schedule based on the prospective resident needs and business needs
ASSUMPTION: The on-site work environment offers opportunities for collaboration and teamwork, with a flexible schedule that accommodates the needs of prospective residents.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Leasing, Marketing, Customer Service, Sales, Hospitality, Yardi, Microsoft Office 365, Landlord-Tenant Laws
ASSUMPTION: The application process for this role is typical for the real estate industry, with a focus on assessing customer service, sales, and leasing experience and skills.
ASSUMPTION: Familiarity with Yardi and Microsoft Office 365 is required for this role, as they are essential tools for managing leasing and marketing operations.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: The Habitat Company values a service-oriented, relationship-driven, and collaborative work environment, with a focus on customer service and teamwork.
ASSUMPTION: This role may require working weekends and a variable schedule, as well as the ability to manage multiple priorities and responsibilities simultaneously. Strong communication and problem-solving skills are essential for success in this role.
ASSUMPTION: This role is similar to other leasing and marketing positions in the real estate industry, but with additional responsibilities for managing leasing operations and the potential for career progression to management positions.
ASSUMPTION: These sample projects are representative of the types of tasks and responsibilities required for this role, with a focus on marketing, leasing, and record-keeping.
ASSUMPTION: These interview questions are designed to provide insight into the role's priorities, the company's culture, and opportunities for professional development and growth.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.