S

Senior Manager, Account Partnerships: Dutch native

SquareTrade
Full-time
On-site
London, City of, United Kingdom
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Manager, Account Partnerships: Dutch native

πŸ”Ή Company: SquareTrade

πŸ”Ή Location: London, UK

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Consumer Services

πŸ”Ή Date Posted: April 11, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid (3 days in office, 2 days remote)

πŸš€ Job Overview

Key aspects of this role include:

  • Managing business relationships with key partners in Benelux
  • Analyzing data to identify trends and opportunities
  • Driving operational excellence and delivering on partner needs
  • Collaborating cross-functionally with teams in Europe and the US
  • Developing strategic projects to drive business value

ASSUMPTION: This role requires a strong balance of relationship-building, analytical, and project management skills. The ideal candidate will have experience in a highly analytical role within consulting or retail/FMCG and be a Dutch native.

πŸ“‹ Key Responsibilities

βœ… Act as the owner of the business relationship between SquareTrade and partners, managing weekly interactions and delivering on partner needs

βœ… Analyze data to report internally and externally, creating compelling stories that appeal to various audiences

βœ… Identify trends and opportunities in the business, and address them through strategic projects

βœ… Influence change through presentations at partner meetings

βœ… Ensure operational excellence by working with operations teams to report on performance and provide the best service to customers

βœ… Support the Director on additional accounts and take on cross-functional projects as established in the role

ASSUMPTION: The role requires a high degree of ownership, with the successful candidate being motivated by leading projects through to their delivery.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field

Experience: 5-10 years of experience in a highly analytical role within a top-tier consulting firm or retail/FMCG

Required Skills:

  • Fluency in Dutch (native/first language)
  • Strong business and commercial acumen
  • Good analytical and data manipulation skills
  • Good planning and organizing skills
  • Experience in successful client relationship management

Preferred Skills:

  • Experience working with retail or FMCG clients
  • Knowledge of the device protection or insurance industry

ASSUMPTION: The role requires strong communication and interaction skills with diverse stakeholders, including senior and junior levels, as well as tech and non-tech individuals.

πŸ’° Compensation & Benefits

Salary Range: Β£60,000 - Β£80,000 per year (based on industry standards for the role, experience level, and location)

Benefits:

  • Hybrid work model (3 days in office, 2 days remote)
  • Equal Opportunity Employer

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for the role, experience level, and location. Actual compensation may vary based on factors such as skills, qualifications, and business needs.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Consumer Services, specifically device protection and insurance

Company Size: Medium (501-1,000 employees), which offers a balance between growth opportunities and established processes

Founded: 1999, with over 20 years of experience in revolutionizing the product protection industry

Company Description:

  • Allstate Protection Plans (also known as SquareTrade) has been shaking up the industry by putting the customer first
  • Offers transparent terms and conditions, better products, and flexible resolution options
  • Works with many of the world's largest operators, retailers, and manufacturers, protecting over 140 million devices globally

Company Specialties:

  • Device protection and insurance
  • Customer-centric innovation
  • Cross-functional collaboration

Company Website: http://www.allstateprotectionplans.com

ASSUMPTION: SquareTrade's focus on customer-centric innovation and cross-functional collaboration creates an environment that values both creativity and teamwork.

πŸ“Š Role Analysis

Career Level: Mid-level to senior, with the opportunity to take ownership of major accounts and drive strategic projects

Reporting Structure: Reports directly to the Director for Account Partnerships, with the opportunity to work cross-functionally with teams in Europe and the US

Work Arrangement: Hybrid (3 days in office, 2 days remote), allowing for a balance between collaboration and independent work

Growth Opportunities:

  • Taking on additional accounts and supporting the Director
  • Leading cross-functional projects that deliver value for multiple accounts/teams
  • Developing strategic projects that drive business value and long-term growth

ASSUMPTION: The role offers significant growth opportunities for the right candidate, with the potential to make a real impact on the business and advance their career.

🌍 Location & Work Environment

Office Type: Hybrid, with a modern office in London and the option to work remotely for two days per week

Office Location(s): 5 Golden Square, W1F 9BS, London, United Kingdom, GB

Geographic Context:

  • London offers a vibrant and multicultural work environment
  • The city is well-connected by public transportation, making it easy to commute to the office
  • London is home to many global companies and industries, providing ample networking opportunities

Work Schedule: Full-time, with the flexibility to work remotely for two days per week

ASSUMPTION: The hybrid work model offers the best of both worlds, allowing employees to collaborate in the office and work independently from home.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call with the HR team
  • In-depth interview with the hiring manager and/or team members
  • Final interview with the Director for Account Partnerships

Key Assessment Areas:

  • Language skills (Dutch and English)
  • Analytical and problem-solving skills
  • Project management and organizational skills
  • Communication and interpersonal skills

Application Tips:

  • Highlight your experience in client relationship management and analytical roles
  • Tailor your resume and cover letter to emphasize your skills and experience relevant to the role
  • Prepare examples of your analytical work and strategic projects to discuss during the interview

ATS Keywords: Relationship Building, Analytical Skills, Project Management, Data Manipulation, Commercial Acumen, Planning, Organizing, Client Relationship Management, Dutch, Benelux, Retail, FMCG, Consulting

ASSUMPTION: The interview process will focus on assessing the candidate's language skills, analytical abilities, and cultural fit with the company.

πŸ› οΈ Tools & Technologies

  • Data analysis and visualization tools (e.g., Excel, Power BI)
  • Project management software (e.g., Asana, Trello)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The role requires proficiency in using data analysis and project management tools, as well as strong communication and collaboration skills.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Innovative
  • Collaborative

Work Style:

  • Data-driven
  • Results-oriented
  • Cross-functional

Self-Assessment Questions:

  • How do you approach building relationships with diverse stakeholders?
  • Can you describe a time when you used data to drive strategic decision-making?
  • How do you balance independent work with collaborative efforts in a hybrid work environment?

ASSUMPTION: SquareTrade values candidates who are customer-focused, innovative, and collaborative, with a strong work ethic and a data-driven approach to problem-solving.

⚠️ Potential Challenges

  • Managing multiple stakeholders with varying priorities and expectations
  • Balancing operational excellence with strategic project development
  • Adapting to a hybrid work environment and maintaining productivity
  • Travel requirements for building relationships with partners in Benelux

ASSUMPTION: The role presents unique challenges that require strong communication, project management, and adaptability skills.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional account management roles, this position requires a strong analytical skill set and the ability to drive strategic projects
  • In the device protection and insurance industry, the role focuses on customer-centric innovation and cross-functional collaboration
  • Career progression may involve taking on additional accounts, supporting the Director, and leading cross-functional projects

ASSUMPTION: The role offers a unique blend of account management, analytical, and project management responsibilities, setting it apart from similar positions in the industry.

πŸ“ Sample Projects

  • Analyzing partner data to identify trends and opportunities, and presenting findings to internal and external stakeholders
  • Developing and implementing a strategic project to improve operational excellence and drive business value
  • Managing cross-functional teams to deliver on partner needs and meet project deadlines

ASSUMPTION: The role involves a range of projects that require strong analytical, project management, and communication skills, as well as the ability to work cross-functionally with various teams.

❓ Key Questions to Ask During Interview

  • How does SquareTrade support the growth and development of its employees?
  • Can you describe the company's approach to cross-functional collaboration and innovation?
  • How does the hybrid work model support productivity and work-life balance?
  • What are the key priorities for this role in the first 90 days?
  • How does SquareTrade measure the success of its account partnerships, and how can I contribute to that success?

ASSUMPTION: Asking thoughtful questions during the interview demonstrates the candidate's interest in the role and the company, as well as their ability to think critically about the position and its requirements.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant skills and experience
  • Prepare examples of your analytical work and strategic projects to discuss during the interview
  • Follow up with the HR team one week after submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.