📌 Core Information
🔹 Job Title: Senior Manager, Account Partnerships - Germany
🔹 Company: SquareTrade
🔹 Location: London, UK (with frequent travel to Germany)
🔹 Job Type: Full-time
🔹 Category: Account Management, Business Development
🔹 Date Posted: July 8, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (with travel)
🚀 Job Overview
Key aspects of this role include:
- Owning and managing a major account in Germany, working cross-functionally with European and US teams
- Developing strong relationships with clients at all levels, from directors to store managers
- Analyzing data to identify trends, opportunities, and actionable insights
- Leading projects independently and driving operational excellence
- Collaborating with senior leadership and influencing strategic decisions
ASSUMPTION: This role requires a high degree of ownership and initiative, with a focus on relationship building, analytical rigor, and project leadership.
📋 Key Responsibilities
✅ Act as the primary point of contact for the business relationship between SquareTrade and the partner(s), managing weekly interactions and delivering on partner needs
✅ Analyze data to report internally and externally, creating compelling stories that appeal to various audiences
✅ Use analytical skills to understand business trends, identify opportunities, and address them proactively
✅ Influence change through partner meetings and presentations, driving strategic projects that move the needle on the account
✅ Ensure operational excellence by working with operations teams to report on performance and provide the best service to the customer
✅ Identify and lead strategic projects that drive long-term value for the business and the partner
✅ Support the Director on additional accounts within the business, applying the skills outlined above on their accounts
✅ Take on cross-functional projects that deliver value for multiple accounts/teams across the business
ASSUMPTION: This role requires a strong commercial and analytical mindset, with a focus on data-driven decision making and strategic project leadership.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 5-10 years of experience in account management, business development, or a related role, with a proven track record of success
Required Skills:
- Fluency in English and German
- Excellent communication and interaction skills with diverse stakeholders
- Strong business and commercial acumen
- Good analytical and data manipulation skills
- Good planning and organizing skills
- Experience in a highly analytical role within a top-tier consulting firm or retail/FMCG
- Experience of successful client relationship management
Preferred Skills:
- Experience working with retail or FMCG clients
- Knowledge of the device protection industry
- Experience working with cross-functional teams
ASSUMPTION: Candidates should have a strong background in account management, with a focus on data analysis, strategic thinking, and relationship building.
💰 Compensation & Benefits
Salary Range: £70,000 - £90,000 per year (based on industry standards for a Senior Manager role in London with 5-10 years of experience)
Benefits:
- Competitive benefits package
- Opportunity to influence brand presence in retail locations across Europe
- Collaborative, ambitious team with broad exposure across markets and the full marketing mix
Working Hours: Full-time, with frequent travel to Germany (up to 20% of the time)
ASSUMPTION: The salary range is based on industry standards for a Senior Manager role in London with 5-10 years of experience. Benefits may vary based on the company's standard benefits package.
📌 Applicant Insights
🔍 Company Context
Industry: Consumer Services, specifically device protection and extended warranties
Company Size: Medium (501-1,000 employees), with a collaborative and ambitious team culture
Founded: 1999, with over 20 years of experience in revolutionizing the product protection industry
Company Description:
- Allstate Protection Plans (also known as SquareTrade) has revolutionized the product protection industry through innovation and seamless customer experiences
- Trusted by over 140 million customers and many of the largest retailers and mobile carriers in North America, Europe, Japan, and Australia
- Over 70% of consumers prefer Allstate Protection Plans over competitors
Company Specialties:
- Device protection and extended warranties
- Seamless customer experiences
- Innovation in the product protection industry
Company Website: Allstate Protection Plans
ASSUMPTION: SquareTrade is a well-established company in the device protection industry, with a strong focus on customer experience and innovation.
📊 Role Analysis
Career Level: Senior Manager, with the opportunity to influence strategic decisions and drive cross-functional projects
Reporting Structure: Reports directly to the Director for Account Partnerships, with frequent collaboration with senior leadership and cross-functional teams
Work Arrangement: Full-time, on-site role with frequent travel to Germany (up to 20% of the time)
Growth Opportunities:
- Potential to expand the role's scope and influence across multiple accounts and teams
- Opportunity to gain broad exposure across markets and the full marketing mix in a dynamic B2B2C environment
- Possibility to progress to a Director-level role in the future
ASSUMPTION: This role offers significant growth opportunities, with the potential to expand the role's scope and influence strategic decisions across the business.
🌍 Location & Work Environment
Office Type: Modern, collaborative office environment in central London
Office Location(s): 5 Golden Square, W1F 9BS, London, United Kingdom
Geographic Context:
- London is a major global hub for business, finance, and technology
- Central London offers excellent transportation links, cultural attractions, and vibrant neighborhoods
- Germany is a key market for SquareTrade, with a strong retail presence and growth opportunities
Work Schedule: Standard full-time working hours, with the flexibility to work from home occasionally
ASSUMPTION: The London office provides a modern, collaborative work environment, with excellent opportunities for growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with the HR team
- In-depth interviews with the hiring manager and relevant stakeholders
- Final interview with senior leadership
Key Assessment Areas:
- Communication and interaction skills with diverse stakeholders
- Analytical and data manipulation skills
- Planning and organizing skills
- Commercial acumen and business awareness
- Cultural fit and alignment with SquareTrade's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your analytical skills and project leadership experience
- Research SquareTrade's industry and competitors to demonstrate your business awareness
ATS Keywords: Account Management, Business Development, Client Relationship Management, Data Analysis, Strategic Project Leadership, Fluency in English and German
ASSUMPTION: The application process for this role is likely to be competitive, with a focus on assessing candidates' analytical, communication, and leadership skills.
🛠️ Tools & Technologies
- Microsoft Office Suite (Excel, PowerPoint, Word)
- CRM software (e.g., Salesforce, HubSpot)
- Data visualization tools (e.g., Tableau, Power BI)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: Candidates should have experience with common business software tools, as well as a willingness to learn and adapt to new technologies as needed.
👔 Cultural Fit Considerations
Company Values:
- Innovation: We continually challenge the status quo and look for new ways to improve
- Customer-centric: We put our customers first in everything we do
- Collaboration: We work together to achieve our goals and support each other's success
Work Style:
- Dynamic and fast-paced, with a focus on results and continuous improvement
- Collaborative and supportive, with a strong team culture
- Data-driven and analytical, with a focus on evidence-based decision making
Self-Assessment Questions:
- Do you thrive in a dynamic, fast-paced environment and enjoy working on multiple projects simultaneously?
- Are you comfortable analyzing data and using it to drive strategic decisions?
- Do you enjoy working collaboratively with cross-functional teams and supporting others' success?
ASSUMPTION: Candidates should assess their fit with SquareTrade's values and work style, ensuring they are comfortable working in a dynamic, data-driven, and collaborative environment.
⚠️ Potential Challenges
- Managing multiple projects and priorities simultaneously, with a focus on operational excellence
- Balancing the needs of the partner with the internal requirements of SquareTrade
- Adapting to a fast-paced, dynamic work environment with frequent changes and new opportunities
- Frequent travel to Germany, with potential challenges related to time zone differences and cultural nuances
ASSUMPTION: This role may present challenges related to time management, adaptability, and cultural sensitivity, particularly when working with international partners and teams.
📈 Similar Roles Comparison
- This role is similar to a Senior Account Manager or Business Development Manager position, with a focus on data analysis and strategic project leadership
- However, this role offers the unique opportunity to influence strategic decisions and drive cross-functional projects within a dynamic B2B2C environment
- Career progression may be faster in this role due to the potential to expand the role's scope and influence
ASSUMPTION: This role offers unique growth opportunities and the chance to influence strategic decisions, setting it apart from similar roles in the market.
📝 Sample Projects
- Developing a comprehensive data analysis report to identify trends and opportunities within the German market
- Leading a cross-functional project to improve operational excellence and enhance the customer experience
- Negotiating a strategic partnership with a major retailer to expand SquareTrade's presence in Germany
ASSUMPTION: Sample projects for this role may involve data analysis, strategic planning, and cross-functional collaboration, with a focus on driving operational excellence and business growth.
❓ Key Questions to Ask During Interview
- Can you describe the typical day-to-day responsibilities of this role, and how they may evolve over time?
- How does this role collaborate with other teams and departments within SquareTrade, and what opportunities are there for cross-functional projects?
- What are the key priorities for this role in the first 30, 60, and 90 days, and how will success be measured?
- How does SquareTrade support the professional development and growth of its employees, particularly in this role?
- What are the biggest challenges facing the German market, and how can this role help address them?
ASSUMPTION: Interview questions should focus on understanding the role's day-to-day responsibilities, collaboration opportunities, and growth potential, as well as addressing specific challenges related to the German market.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your analytical skills and project leadership experience
- Research SquareTrade's industry and competitors to demonstrate your business awareness
- Follow up with the hiring manager one week after submitting your application, expressing your interest in the role and asking if they need any additional information
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
