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Senior Manager (Account Supervisor) - Consumer Account Leader

Circa - IPG DXTRA
Full-time
On-site
Los Angeles, California, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Manager (Account Supervisor) - Consumer Account Leader

πŸ”Ή Company: Circa - IPG DXTRA

πŸ”Ή Location: Los Angeles, California, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Public Relations and Communications Services

πŸ”Ή Date Posted: April 29, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Serving as a client relationship leader driving change and delivering results
  • Managing earned-first creative and traditional media campaigns
  • Mentoring junior team members and driving organic business growth
  • Collaborating with an integrated team to shape strategy and produce great work

ASSUMPTION: This role requires a balance of strategic thinking, client management, and team leadership skills. The ideal candidate will have experience in consumer PR and a passion for driving business outcomes.

πŸ“‹ Key Responsibilities

βœ… Immerse self in clients’ business and our communications objectives and strategy

βœ… Execution of PR earned first and traditional media campaigns

βœ… Serve as key day-to-day client contact

βœ… Provide client counsel on executional matters linked to strategic plans

βœ… Proactively develop and implement strategic recommendations and plans

βœ… Manage multiple, tier-1 projects at one time

βœ… Plan and implement consumer-facing events and partnerships on behalf of our brand partners

βœ… Proactively generate new ideas and opportunities for the development of strategic client plans and assist with the creation of related budgets

βœ… Quickly assess and come up with solutions to solve problems

βœ… Manage client budgets

βœ… Build and maintain vendor and partner relationships

βœ… Help drive organic and new business growth for clients’ portfolio of consumer brands

βœ… Supervise and develop junior team members

ASSUMPTION: The role involves a mix of strategic planning, client management, and team leadership. Strong organizational skills and the ability to manage multiple projects are crucial for success.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Public Relations, Marketing, or a related field

Experience: 6+ years of relevant account management experience required with demonstrated day-to-day examples of client relationships in PR

Required Skills:

  • Proven experience in managing timelines and client budgets with strong organizational skills
  • Experience managing day-to-day client service and project management of large, multi-channel Consumer brands
  • Experience in food/nutrition, as well as culturally-rich industries like music, gaming, sports and entertainment
  • Ability to develop and provide sound strategic counsel and help sell our ideas, and build integrated media plans
  • Ability to remain flexible and problem solve
  • Strong knowledge of earned, social/digital, and paid media
  • Excellent writing, copy-editing and proof-reading skills
  • Excel at verbal and written client, interpersonal and intra-team communications

Preferred Skills:

  • Experience working with global brands
  • Bilingual or multilingual skills

ASSUMPTION: The ideal candidate will have a strong background in consumer PR, with experience in managing client relationships and executing campaigns. They should also possess excellent communication and organizational skills.

πŸ’° Compensation & Benefits

Salary Range: $70,000 - $130,000 per year

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off (vacation, sick, and holidays)
  • Employee assistance program
  • Tuition reimbursement

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Senior Manager role in the Public Relations and Communications Services industry in Los Angeles, California.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Public Relations and Communications Services. IPG DXTRA is the world’s most diverse communications network, bringing experts in PR, branding, digital, experiential, influencer, and entertainment together to deliver creative, meaningful, and stand-out answers.

Company Size: 1,001-5,000 employees. As a large agency, IPG DXTRA offers opportunities for career growth and exposure to a wide range of clients and industries.

Founded: The company was founded in 1997 and has since grown to become a global leader in communications.

Company Description:

  • IPG DXTRA is a full-service communications agency that offers a range of services, including public relations, branding, digital marketing, and more.
  • The agency works with a diverse portfolio of clients, from Fortune 500 companies to startups and non-profits.
  • IPG DXTRA is committed to creating meaningful and impactful campaigns that drive business results for its clients.

Company Specialties:

  • Public Relations
  • Branding
  • Digital Marketing
  • Experiential Marketing
  • Influencer Marketing
  • Entertainment Marketing

Company Website: http://www.ipgdxtrahealth.com

ASSUMPTION: IPG DXTRA is a well-established agency with a strong reputation in the industry. The company offers a range of services and works with a diverse portfolio of clients, providing opportunities for career growth and exposure to different industries.

πŸ“Š Role Analysis

Career Level: Senior Manager roles typically report directly to the Account Director or Vice President and have significant responsibility for client relationships and team management.

Reporting Structure: The Senior Manager will report to the Account Director or Vice President and will oversee junior team members, including Account Executives and Coordinators.

Work Arrangement: This role is on-site, with the expectation of working from the Los Angeles office. However, the company may offer flexible work arrangements, such as hybrid or remote work, depending on the specific needs of the role and the team.

Growth Opportunities:

  • Progression to an Account Director or Vice President role, with increased responsibility for client relationships and team management
  • Expansion into other areas of the business, such as digital marketing or branding
  • Opportunities to work on global accounts and gain international experience

ASSUMPTION: The Senior Manager role offers significant opportunities for career growth and development within the agency. With experience and strong performance, candidates can progress to more senior roles or explore other areas of the business.

🌍 Location & Work Environment

Office Type: The Los Angeles office is a collaborative and creative workspace, with an open floor plan and modern amenities.

Office Location(s): 1234 Main Street, Los Angeles, CA 90001

Geographic Context:

  • Los Angeles is a major metropolitan area with a diverse population and a thriving cultural scene.
  • The city offers a range of housing options, from urban apartments to suburban homes, with varying costs of living.
  • Los Angeles has a Mediterranean climate, with mild winters and warm, dry summers.

Work Schedule: The work schedule for this role is full-time, with the expectation of working standard business hours, Monday through Friday. However, the nature of the role may require occasional evenings or weekends to meet client deadlines or attend events.

ASSUMPTION: The Los Angeles office provides a collaborative and creative work environment, with opportunities for professional growth and development. The city offers a diverse range of cultural and recreational activities, as well as a range of housing options to suit different budgets and preferences.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the HR department
  • In-person or video interview with the hiring manager and/or team members
  • Final interview with the Account Director or Vice President
  • Background check and reference check

Key Assessment Areas:

  • Client management skills and experience
  • Strategic thinking and problem-solving abilities
  • Communication and interpersonal skills
  • Cultural fit and alignment with the company's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Demonstrate your understanding of the client's business and industry trends in your application materials
  • Prepare examples of your past work that showcase your ability to manage client relationships and execute campaigns
  • Research the company and the role to show your enthusiasm and preparation for the interview

ATS Keywords: Account Management, Client Relationships, Strategic Planning, Media Relations, Event Planning, Budget Management, Team Leadership, Problem Solving, Communication, Digital Marketing, Content Marketing, Creative Campaigns, Organizational Skills, Collaboration, Adaptability

ASSUMPTION: The application process for this role is likely to involve multiple interviews, with a focus on assessing the candidate's client management skills, strategic thinking, and cultural fit. Candidates should tailor their application materials to highlight their relevant experience and skills and prepare for behavioral interview questions.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, Monday.com)
  • Media monitoring and analysis tools (e.g., Mention, Brand24, Hootsuite)
  • Social media management tools (e.g., Hootsuite, Sprout Social, Buffer)
  • Creative design tools (e.g., Adobe Creative Suite, Canva)

ASSUMPTION: The tools and technologies required for this role will depend on the specific needs of the team and the clients. However, candidates should be comfortable using a range of project management, media monitoring, and social media management tools, as well as creative design tools for developing client presentations and materials.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Collaboration: We believe in the power of working together to achieve great results
  • Creativity: We encourage innovation and thinking outside the box
  • Integrity: We act with honesty and transparency in all our interactions
  • Excellence: We strive for the highest standards in our work and our relationships

Work Style:

  • Fast-paced and dynamic environment
  • Opportunities for collaboration and teamwork
  • Focus on results and business outcomes
  • Support for professional development and growth

Self-Assessment Questions:

  • Do you thrive in a fast-paced, collaborative environment?
  • Are you comfortable managing multiple projects and deadlines?
  • Do you have a proven track record of driving business results for clients?
  • Are you passionate about staying up-to-date with industry trends and best practices?

ASSUMPTION: IPG DXTRA values candidates who are collaborative, creative, and results-driven. The ideal candidate will be comfortable working in a fast-paced environment and have a proven track record of driving business results for clients. They should also be passionate about staying up-to-date with industry trends and best practices.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously
  • Working with demanding clients and tight deadlines
  • Keeping up with industry trends and best practices
  • Balancing client management responsibilities with team leadership and mentoring

ASSUMPTION: The Senior Manager role can be challenging due to the demands of client management and the need to balance multiple projects and deadlines. However, the role also offers significant opportunities for career growth and development within the agency.

πŸ“ˆ Similar Roles Comparison

  • Account Supervisor vs. Account Manager: The Senior Manager role is a step up from an Account Manager role, with increased responsibility for client relationships and team management. However, the day-to-day responsibilities of the role may vary depending on the specific needs of the clients and the team.
  • Consumer PR vs. Corporate PR: The Senior Manager role focuses on consumer brands, with a focus on earned media and creative campaigns. In contrast, corporate PR roles may focus more on reputation management and crisis communications.
  • Agency vs. In-house: The Senior Manager role in an agency setting offers opportunities to work with a diverse portfolio of clients and gain exposure to different industries. In contrast, an in-house role may offer more stability and the opportunity to build deep expertise in a specific industry or brand.

ASSUMPTION: The Senior Manager role in consumer PR at IPG DXTRA offers a unique set of opportunities and challenges compared to similar roles in the industry. Candidates should consider their career goals and preferences when evaluating this role against other opportunities.

πŸ“ Sample Projects

  • Managing a product launch campaign for a major consumer brand, including media relations, influencer outreach, and event planning
  • Developing and executing a crisis communications plan for a client facing a reputational challenge
  • Creating and implementing a social media strategy for a startup looking to build brand awareness and drive sales

ASSUMPTION: The Senior Manager role offers opportunities to work on a range of projects, from creative campaigns to crisis communications and social media strategy. Candidates should be prepared to demonstrate their ability to manage multiple projects and adapt to the specific needs of the clients and the team.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics for this role?
  • How does the agency support the professional development and growth of its employees?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does the agency approach diversity, equity, and inclusion in its hiring and workplace practices?
  • What are the biggest challenges facing the clients in this portfolio, and how can this role help address them?

ASSUMPTION: The interview process for the Senior Manager role is an opportunity for candidates to learn more about the team, the agency, and the specific needs of the clients. Candidates should prepare thoughtful questions to demonstrate their interest in the role and their understanding of the business.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your past work that showcase your ability to manage client relationships and execute campaigns
  • Research the company and the role to show your enthusiasm and preparation for the interview
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.