A

Senior Manager, Channel Proposition & Marketing

AIA
Full-time
On-site
Hong Kong
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Manager, Channel Proposition & Marketing

πŸ”Ή Company: AIA

πŸ”Ή Location: Hong Kong, HK-AIA Hong Kong & Macau

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Insurance

πŸ”Ή Date Posted: June 19, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Driving marketing and distribution support for AIA's Partnership Distribution channel
  • Collaborating with internal departments and external partners to manage campaigns and enhance customer engagement
  • Leveraging technology to optimize customer journeys and drive marketing initiatives
  • Monitoring and optimizing marketing performance metrics

ASSUMPTION: This role requires a high level of strategic thinking, project management, and stakeholder communication skills. It involves working closely with various teams to deliver marketing campaigns that drive business growth.

πŸ“‹ Key Responsibilities

βœ… Provide marketing and distribution support function on campaign management & communication for Partnership Distribution (PD) channel

βœ… Ensure partnership distribution channel requirements are properly communicated to internal departments and external partners

βœ… Plan and implement channel product & marketing and sales promotion activities and events for partners and/or customers to support channel(s) in achieving sales target

βœ… Maintain seamless communication to keep our partners up-to-date of the company changes/initiatives so as to meet the business needs for PD

βœ… Recommend design of customer journey on digital platforms and solutions by capitalizing on modernized technology to enhance customer engagement capabilities

βœ… Leverage technologies and collaborate with offline distribution channels and different business units to drive Marketing campaigns to be in line with the proposition defined for target segments to ensure right fit between product, customer needs and growth goals

βœ… Deliver strong marketing communication in engaging partner’s customers and or new customers onto digital platform that maximize opportunities, drive penetration of designated product mix backed by analytics, and to uplift channel productivity

βœ… Deliver effective marketing and communication plan to achieve efficiency, including but not limit to cost per click, cost per acquisition, and achieve business KPIs include click through rate, response rate and conversion rate and leads generation etc.

βœ… Leverage customer touchpoints in AIA HK’s and/or partner’s digital ecosystem, to trigger communication that drive purchase behavior backed by customers’ digital behaviour and analytics

βœ… Measure, analyze and optimize on a regular basis to drive traffic, engagement, and leads

βœ… Provide guidance to teammates and work collaboratively within PD and other internal stakeholders to deliver the marketing and distribution activities in a timely manner and quality delivery

βœ… Manage the progress of deliverables of the team to ensure timely and quality delivery

βœ… Plan and monitor the relevant marketing budget

βœ… Perform other responsibilities and duties periodically assigned by immediate manager in order to meet business requirement

ASSUMPTION: This role involves a high level of cross-functional collaboration and requires strong project management skills to ensure timely and quality delivery of marketing campaigns.

🎯 Required Qualifications

Education: University / College graduate

Experience: Minimum 10 years relevant experience

Required Skills:

  • Creative mind set
  • Customer-oriented service
  • High proficiency in written English and Chinese
  • Good communication, presentation and interpersonal skills
  • Insurance product knowledge
  • Strong project management and financial analytical skills
  • Good timeline management skill

Preferred Skills:

  • Experience in the insurance industry
  • Familiarity with digital marketing platforms
  • Bilingual or multilingual proficiency

ASSUMPTION: Given the role's focus on marketing and distribution support, candidates with a strong background in marketing, project management, and stakeholder communication are likely to be successful.

πŸ’° Compensation & Benefits

Salary Range: HKD 600,000 - 800,000 per annum (Estimated based on industry standards for a senior manager role in Hong Kong's insurance industry)

Benefits:

  • Medical and dental insurance
  • Retirement benefits
  • Life insurance
  • Employee assistance program
  • Training and development opportunities

Working Hours: Full-time, Monday to Friday, with occasional overtime as needed

ASSUMPTION: The salary range is estimated based on industry standards for a senior manager role in Hong Kong's insurance industry. Actual compensation may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Insurance. AIA is one of the largest independent publicly listed pan-Asian life insurance groups, with a presence in 18 markets across Asia.

Company Size: 10,001+ employees. As a large organization, AIA offers opportunities for career growth and development, as well as a diverse and inclusive work environment.

Founded: 1919. AIA has a rich history and extensive experience in the insurance industry, providing a stable and established work environment.

Company Description:

  • AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans
  • The Group also provides employee benefits, credit life and pension services to corporate clients
  • AIA serves the holders of more than 43 million individual policies and 16 million participating members of group insurance schemes

Company Specialties:

  • Life insurance
  • Retirement planning
  • Accident and health insurance
  • Wealth management solutions

Company Website: https://www.aia.com/

ASSUMPTION: AIA's large size and extensive history in the insurance industry provide a stable and established work environment, with opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: Senior Manager. This role is a senior-level position that requires a high level of strategic thinking, project management, and stakeholder communication skills.

Reporting Structure: This role reports directly to the Head of Partnership Distribution and may have supervisory responsibilities for junior team members.

Work Arrangement: On-site, full-time. This role requires regular on-site presence to collaborate with internal departments and external partners effectively.

Growth Opportunities:

  • Potential career progression to a leadership role within the Partnership Distribution team or other departments
  • Opportunities to gain experience in cross-functional collaboration and stakeholder management
  • Training and development opportunities to enhance skills and knowledge in marketing, project management, and insurance industry trends

ASSUMPTION: This role offers opportunities for career growth and development within AIA's Partnership Distribution team or other departments, depending on the candidate's performance and the organization's needs.

🌍 Location & Work Environment

Office Type: Corporate office. AIA's Hong Kong office is a modern, professional environment that fosters collaboration and innovation.

Office Location(s): AIA Central, 1 Connaught Road, Central, Hong Kong

Geographic Context:

  • Hong Kong is a major global financial hub with a vibrant business environment
  • The Central district is Hong Kong's main business and commercial center, offering easy access to public transportation and amenities
  • Hong Kong's multicultural environment provides a diverse and inclusive work environment

Work Schedule: Monday to Friday, with occasional overtime as needed. This role may require flexibility to accommodate project deadlines and stakeholder availability.

ASSUMPTION: AIA's Hong Kong office provides a modern, professional work environment that fosters collaboration and innovation. The office's location in the Central district offers easy access to public transportation and amenities, making it an attractive location for professionals.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or video interview with the hiring manager and/or team members
  • Final round interview with senior leadership
  • Background check and offer extension

Key Assessment Areas:

  • Marketing and campaign management skills
  • Project management and organizational skills
  • Stakeholder communication and collaboration skills
  • Insurance industry knowledge and product understanding
  • Cultural fit and alignment with AIA's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant marketing, project management, and insurance industry experience
  • Prepare examples of your past marketing campaigns and their outcomes to demonstrate your skills and achievements
  • Research AIA's company culture and values to ensure a strong cultural fit

ATS Keywords: Marketing, campaign management, project management, stakeholder communication, insurance industry, Partnership Distribution, customer engagement, digital marketing

ASSUMPTION: AIA's recruitment process is designed to assess candidates' skills, experience, and cultural fit for the role and the organization. The process may vary depending on the specific needs of the hiring team and the candidate pool.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, Microsoft Project)
  • Marketing automation and analytics tools (e.g., Google Analytics, Marketo, Salesforce)
  • Customer relationship management (CRM) software (e.g., Salesforce, HubSpot)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on AIA's internal systems and the candidate's areas of expertise.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Integrity
  • Respect
  • Excellence
  • One AIA

Work Style:

  • Collaborative and team-oriented
  • Results-driven and focused on delivering high-quality work
  • Adaptable and open to feedback and continuous learning

Self-Assessment Questions:

  • Do you have a proven track record of delivering successful marketing campaigns in the insurance industry?
  • Are you comfortable working in a fast-paced, dynamic environment with multiple stakeholders?
  • Do you thrive in a collaborative, team-oriented work environment?

ASSUMPTION: AIA values a diverse and inclusive work environment that fosters collaboration, innovation, and continuous learning. Candidates who align with these values and work styles are likely to be successful in this role.

⚠️ Potential Challenges

  • Managing multiple stakeholders with varying priorities and expectations
  • Balancing project deadlines and workloads in a fast-paced environment
  • Adapting to changes in the insurance industry and regulatory landscape
  • Ensuring consistent and high-quality communication across multiple channels and platforms

ASSUMPTION: These challenges are common to marketing and distribution support roles in the insurance industry. Successful candidates will have strong project management, stakeholder communication, and adaptability skills to overcome these challenges.

πŸ“ˆ Similar Roles Comparison

  • Compared to other marketing roles in the insurance industry, this role places a stronger emphasis on cross-functional collaboration and stakeholder management
  • Unlike other marketing roles, this role requires a deep understanding of the Partnership Distribution channel and its unique needs and requirements
  • Career progression in this role may lead to leadership positions within the Partnership Distribution team or other departments, depending on the candidate's performance and the organization's needs

ASSUMPTION: This role offers unique opportunities for career growth and development within AIA's Partnership Distribution team or other departments, depending on the candidate's performance and the organization's needs.

πŸ“ Sample Projects

  • Developing and executing a marketing campaign to drive customer engagement and sales for a new insurance product
  • Collaborating with internal departments and external partners to streamline the customer onboarding process for the Partnership Distribution channel
  • Conducting market research and analysis to identify trends and opportunities in the insurance industry and adapt marketing strategies accordingly

ASSUMPTION: These sample projects are designed to illustrate the types of marketing and distribution support activities required for this role. The specific projects and initiatives may vary depending on the organization's needs and the candidate's areas of expertise.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the Partnership Distribution team?
  • How does this role contribute to AIA's overall business strategy and growth objectives?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does AIA support the professional development and growth of its employees?
  • What are the biggest challenges facing the Partnership Distribution channel, and how can this role help address them?

ASSUMPTION: These interview questions are designed to provide insight into the role's responsibilities, team dynamics, and career growth opportunities. Candidates should tailor their questions to the specific organization and role based on their research and understanding of the company's culture and values.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the AIA careers portal
  • Tailor your resume and cover letter to highlight your relevant marketing, project management, and insurance industry experience
  • Prepare examples of your past marketing campaigns and their outcomes to demonstrate your skills and achievements
  • Research AIA's company culture and values to ensure a strong cultural fit
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role and inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.