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Senior Manager, Client Engagement

LogicSource
Full-time
On-site
United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Manager, Client Engagement

πŸ”Ή Company: LogicSource

πŸ”Ή Location: United States (Remote OK)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Business Consulting and Services

πŸ”Ή Date Posted: June 16, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Remote OK (Flexible, 20% - 50% travel)

πŸš€ Job Overview

Key aspects of this role include:

  • Supporting the transition of enterprise-wide strategic sourcing programs for indirect categories with mid to large scale organizations.
  • Serving as a change management agent and operating within a matrix organizational structure.
  • Leading tactical aspects of project management activities, coordinating with internal teams, and managing project status.
  • Developing client reports, executive readouts, and presentations to ensure cohesive messaging across projects and clients.
  • Building strong relationships with internal LogicSource teams and client engagement teams.

ASSUMPTION: This role requires a balance of internal project management and client-facing responsibilities, with a focus on driving successful transitions and ensuring project timelines and financial commitments are met.

πŸ“‹ Key Responsibilities

βœ… Lead development and management of project plans to ensure alignment to program financial, operational, and timeline commitments.

βœ… Partner with CE lead to provide and maintain strategic direction, share insights, and support successful transition across in scope indirect categories.

βœ… Coordinate and support engagements through discussions with internal and external team members; ensure structured follow up process is maintained to track progress, decisions, and changes.

βœ… Proactively manage potential delays, hindrances, and develop action plans to address accordingly.

βœ… Develop client reports, executive readouts, and presentations to ensure cohesiveness in messaging, flow, and content across projects and clients.

βœ… Build strong relationships with the internal LogicSource team as well as client engagement teams.

βœ… Serve as a change management liaison for engagement team and develop plan of action to address specific needs at various phases.

ASSUMPTION: This role requires strong project management, interpersonal, and presentation skills, as well as the ability to manage risks and changes proactively.

🎯 Required Qualifications

Education: Bachelor’s degree required, preferably in Supply Chain, Operations, Business, and/or Engineering.

Experience: 6 plus years of solid business experience, with:

  • 2+ years in a program management role requiring hands-on project management, strong interpersonal and presentation skills, and change management principles.
  • Experience in managing operations/supply chain/strategic sourcing programs is a plus.

Required Skills:

  • Strong program management experience, preferably in a client-facing role.
  • Ability to operate within a highly matrixed and fast-paced organization structure.
  • Strong analytical skills, with the ability to think critically and offer creative solutions.
  • Detail-oriented and tactically focused with the ability to see the bigger picture.
  • High degree of emotional intelligence with capability to build trust and relationships with peers.
  • Proficient at using common tools used in project management/management consulting roles (e.g., MS PowerPoint, Word, Excel, Project, etc.) or other project planning tools.

Preferred Skills:

  • Experience in managing operation/supply chain/strategic sourcing programs.

ASSUMPTION: Candidates should have a strong background in program management, with experience in a client-facing role and a proven ability to manage projects and teams effectively.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (Estimated based on industry standards for a Senior Manager role with 5-10 years of experience)

Benefits:

  • Health, dental, and vision benefits (company pays almost 90% of the premiums).
  • Additional options for employer contributions to HSA, 401k match, Dependent Care FSA, short-term/long-term disability, life insurance, and more.

Working Hours: Full-time (40 hours per week, flexible and remote-friendly)

ASSUMPTION: The salary range is estimated based on industry standards for a Senior Manager role with 5-10 years of experience. The benefits package is comprehensive and competitive, with a focus on health and wellness.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: LogicSource operates in the business consulting and services sector, focusing on procurement services and technology.

Company Size: LogicSource is a mid-sized company with 201-500 employees, providing a collaborative and supportive work environment.

Founded: LogicSource was founded in 2009 and has since grown to serve some of the world's most recognizable brands.

Company Description:

  • LogicSource is an innovative leader in procurement services and technology, driving profit improvement through better buying.
  • The company focuses exclusively on the sourcing and procurement of indirect goods and services, representing 20% of an organization's revenue and the area of greatest spending inefficiency.
  • LogicSource works with clients across various industries, including Retail, Consumer Goods, Healthcare, and Financial Services, to help them manage their indirect spend more efficiently and cost-effectively.

Company Specialties:

  • Procurement Outsourcing
  • BPO
  • Strategic Sourcing
  • Print Procurement
  • SaaS Software Solutions
  • Retail Operations
  • Marketing Procurement
  • Sourcing and Procurement
  • Indirect Procurement
  • Spend Analytics
  • Sourcing Performance Management
  • Source-to-Pay Technology
  • Not-for-Resale Procurement
  • Contracts Management
  • Sourcing Tools
  • Sourcing Expertise
  • Market Intelligence
  • and Procurement Execution Services

Company Website: http://www.logicsource.com

ASSUMPTION: LogicSource is a well-established company with a strong focus on driving profit improvement for its clients through strategic sourcing and procurement services.

πŸ“Š Role Analysis

Career Level: Senior Manager

Reporting Structure: This role reports directly to the Client Engagement Lead and works closely with internal LogicSource teams and client engagement teams.

Work Arrangement: This role is remote-friendly, with flexible work arrangements and the potential for 20% - 50% travel.

Growth Opportunities:

  • As LogicSource continues to grow, there may be opportunities for career advancement within the company.
  • This role offers the chance to work with a diverse range of clients and industries, providing exposure to various aspects of strategic sourcing and procurement.
  • LogicSource's focus on driving profit improvement for clients may present opportunities for career growth and development.

ASSUMPTION: This role offers opportunities for career growth and development within a dynamic and expanding company.

🌍 Location & Work Environment

Office Type: LogicSource has a physical headquarters in Westport, CT, but this role is remote-friendly and can be performed from anywhere in the United States.

Office Location(s): 44 Main Street, Westport, CT 06880, US

Geographic Context:

  • LogicSource serves clients across various industries and locations, providing opportunities to work with diverse teams and clients.
  • The company's focus on strategic sourcing and procurement allows for collaboration with clients on a global scale.
  • LogicSource's remote-friendly work environment enables employees to work from various locations within the United States.

Work Schedule: Full-time (40 hours per week, flexible and remote-friendly)

ASSUMPTION: LogicSource's remote-friendly work environment and focus on strategic sourcing and procurement provide opportunities for collaboration and growth within a dynamic and global context.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-depth behavioral and technical interviews
  • Final round interviews with key stakeholders

Key Assessment Areas:

  • Project management skills and experience
  • Client-facing communication and presentation skills
  • Problem-solving and analytical skills
  • Adaptability and ability to work in a matrixed organization

Application Tips:

  • Highlight relevant project management experience and achievements in your resume.
  • Tailor your cover letter to demonstrate your understanding of the role and your fit with LogicSource's company culture.
  • Prepare examples of your client-facing communication and presentation skills for the interview.

ATS Keywords: Project Management, Client Engagement, Strategic Sourcing, Program Management, Change Management, Matrix Organization, Analytical Skills, Presentation Skills, Emotional Intelligence, Relationship Building, Detail-Oriented, Creative Solutions

ASSUMPTION: LogicSource's interview process focuses on assessing candidates' project management skills, client-facing communication, and problem-solving abilities, with a strong emphasis on cultural fit.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (PowerPoint, Word, Excel, Project)
  • Project planning tools (e.g., Asana, Trello, Jira)
  • Client relationship management software (e.g., Salesforce, HubSpot)
  • Data analysis and visualization tools (e.g., Tableau, Power BI)

ASSUMPTION: LogicSource uses a variety of tools and technologies to support its project management, client engagement, and data analysis efforts.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Collaboration
  • Expertise
  • Innovation
  • Results-driven

Work Style:

  • Collaborative and team-oriented
  • Results-driven and focused on delivering value to clients
  • Adaptable and able to work in a fast-paced, matrixed organization

Self-Assessment Questions:

  • Do you thrive in a collaborative and team-oriented work environment?
  • Are you results-driven and focused on delivering value to clients?
  • Can you adapt to a fast-paced, matrixed organization and work effectively with diverse teams?

ASSUMPTION: LogicSource values a collaborative and results-driven work environment, with a focus on delivering value to clients and working effectively with diverse teams.

⚠️ Potential Challenges

  • Managing multiple projects and clients simultaneously may require strong time management and prioritization skills.
  • Working in a matrixed organization may present challenges in terms of communication and collaboration with various teams and stakeholders.
  • Travel requirements may vary, with the potential for up to 50% travel depending on client needs.
  • LogicSource's focus on driving profit improvement for clients may require working on tight deadlines and managing client expectations.

ASSUMPTION: This role may present challenges in terms of managing multiple projects and clients, working in a matrixed organization, and meeting client expectations on tight deadlines.

πŸ“ˆ Similar Roles Comparison

  • This role differs from other project management or client engagement roles in its focus on strategic sourcing and procurement, as well as its matrixed organizational structure.
  • LogicSource's industry-specific context and focus on driving profit improvement for clients set it apart from other consulting or project management firms.
  • Career path comparison: This role offers opportunities for career growth and development within LogicSource, with potential advancement to Director or Vice President levels.

ASSUMPTION: This role differs from other project management or client engagement roles in its focus on strategic sourcing and procurement, with opportunities for career growth and development within LogicSource.

πŸ“ Sample Projects

  • Managing the transition of a strategic sourcing program for an indirect category with a mid-sized retailer, requiring close collaboration with internal teams and client stakeholders.
  • Developing a comprehensive project plan and risk management strategy for a large-scale strategic sourcing engagement, ensuring alignment with program financial, operational, and timeline commitments.
  • Serving as a change management liaison for an engagement team, developing a plan of action to address specific needs at various phases of the project.

ASSUMPTION: These sample projects illustrate the range of responsibilities and challenges faced by the Senior Manager, Client Engagement, with a focus on strategic sourcing, project management, and change management.

❓ Key Questions to Ask During Interview

  • Can you describe the typical structure of a LogicSource project team and how this role fits within that structure?
  • How does LogicSource support the professional development and growth of its employees?
  • Can you provide an example of a successful strategic sourcing project led by LogicSource and the role this position played in that project?
  • How does LogicSource measure the success of its projects and the impact of its strategic sourcing initiatives on clients' bottom lines?
  • What is the company's approach to work-life balance, and how does this role fit into that approach?

ASSUMPTION: These key questions help candidates better understand LogicSource's project structure, professional development opportunities, and approach to work-life balance, as well as the specific responsibilities and impact of the Senior Manager, Client Engagement role.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant project management experience and achievements.
  • Write a cover letter that demonstrates your understanding of the role and your fit with LogicSource's company culture.
  • Prepare examples of your client-facing communication and presentation skills for the interview.
  • Follow up with LogicSource one week after submitting your application to confirm receipt and express your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.