Senior Manager, Commercialization Content POD Lead

📌 Core Information

🔹 Job Title: Senior Manager, Commercialization Content POD Lead

🔹 Company: Bristol Myers Squibb

🔹 Location: Hyderabad, Telangāna, India

🔹 Job Type: On-site

🔹 Category: Pharmaceuticals

🔹 Date Posted: April 9, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Leading an offshore team accountable for end-to-end delivery and support of AI-enabled Content Capability & Content platform for BMS Commercialization function
• Collaborating with various stakeholders to ensure successful delivery of IT solutions and ongoing operations
• Managing strategic relationships with business capability owners, IT product leads, IT service managers, and IT service providers
• Defining 3-year digital capability roadmaps in line with business roadmap and enterprise architecture strategy

ASSUMPTION: This role requires a high level of strategic thinking, strong leadership skills, and the ability to manage complex projects and teams.

📋 Key Responsibilities

✅ Lead and manage the end-to-end delivery and support of AI-enabled Content Capability & Content platform for the BMS Commercialization function

✅ Collaborate with various stakeholders to ensure successful delivery of IT solutions and ongoing operations

✅ Manage strategic relationships with business capability owners, IT product leads, IT service managers, and IT service providers

✅ Define 3-year digital capability roadmaps in line with business roadmap and enterprise architecture strategy

✅ Recruit, train, and manage the product team, ensuring they are motivated through learning and growth opportunities

✅ Assist in developing business cases for investments by providing effort and cost estimation

✅ Run pilot programs and regularly review completed work to ensure it meets user expectations

ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong project management skills to ensure successful delivery of IT solutions and ongoing operations.

🎯 Required Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field

Experience: 10+ years of hands-on experience leading content management solutions across personal and non-personal customer engagement channels

Required Skills:

• Proven experience in defining and launching software products that meet and exceed business objectives
• Excellent relationship management and collaboration/communication skills
• Knowledge of orchestrating content from creation to publishing process within BMS MarTech foundational ecosystem
• Ability to formulate visionary transformation through use of AI tools and amplify the need for personalization based on data-driven insights for superior customer experience
• Demonstrated experience in working with technical teams with skills in AI/ML, data science, web development frameworks, and programming languages
• Proven ability to influence cross-functional teams without formal authority
• Deep knowledge and experience in designing, developing, and deploying Digital Asset Management (DAM), Content Management Systems (CMS), and Medical, Legal & Regulatory (MLR) review capabilities/systems
• Demonstrated experience in content solutions like Veeva Vault - PromoMats & MedComms, Adobe Experience Manager – Assets & Sites
• Deep analytical skills and logical thinking to design new solutions and identify and resolve technical issues that may arise for existing solutions
• Experience with application support/maintenance as well as troubleshooting application bugs and data-related issues
• Experience with Project Management and leading projects to completion, familiarity with agile and scrum methodologies
• Experience with people management and especially leading offshore development/testing teams to deliver on business objectives
• Experience with creating business process flows, application workflows, and architectural diagrams
• Understanding of infrastructure setups and managing deployments ranging with varying complexities
• Strong knowledge of Project Security Reviews, Application Vulnerability Assessments, Data Privacy Reviews, and Data Privacy policy
• Background working in or with a regulated industry is a plus
• Experience with service support ticketing and configuration management such as JIRA and ServiceNow is a plus

Preferred Skills:

• Experience with service support ticketing and configuration management such as JIRA and ServiceNow

ASSUMPTION: Candidates should have a strong background in content management, product management, and AI/ML to be successful in this role.

💰 Compensation & Benefits

Salary Range: INR 25,00,000 - 35,00,000 per annum (Estimated based on industry standards for similar roles)

Benefits:

• Competitive Benefits
• Services
• Programs

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range is estimated based on industry standards for similar roles and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Pharmaceutical Manufacturing

Company Size: 10,001+ employees (Large enterprise)

Founded: 1887 (Over 135 years ago)

Company Description:

• Bristol Myers Squibb is a global biopharmaceutical company focused on discovering, developing, and delivering innovative medicines that help patients prevail over serious diseases
• The company has a diverse portfolio of products and a pipeline of potential therapies, leveraging translational medicine and data analytics to understand how to deliver the right medicine to the right patient at the right time
• Bristol Myers Squibb is committed to promoting health equity and improving health outcomes of populations disproportionately affected by serious diseases and conditions through the Bristol Myers Squibb Foundation

Company Specialties:

• biotechnology
• innovation
• great place to work
• pharmaceuticals
• research and development
• and healthcare

Company Website: www.bms.com

ASSUMPTION: Working at Bristol Myers Squibb offers opportunities to collaborate with a team rich in diversity of experiences and perspectives, united in the mission to help patients prevail over serious disease.

📊 Role Analysis

Career Level: Senior Management

Reporting Structure: This role reports directly to the Head of Commercialization IT or a similar senior IT leader

Work Arrangement: On-site (Hybrid work model may be considered for eligible roles)

Growth Opportunities:

• Potential progression to a more senior IT leadership role within the Commercialization function or broader IT organization
• Opportunities to lead larger, more complex projects and teams as the business grows and evolves
• Potential to expand the role's scope to include additional business units or functions as the business requires

ASSUMPTION: This role offers significant opportunities for career growth and development within a large, global organization.

🌍 Location & Work Environment

Office Type: Corporate headquarters with multiple global locations

Office Location(s): Hyderabad, Telangāna, India

Geographic Context:

• Hyderābād is the capital and largest city of the Indian state of Telangāna
• The city is known for its rich history, culture, and technological advancements
• Hyderābād is home to several major pharmaceutical and biotechnology companies, making it an ideal location for this role

Work Schedule: Full-time (40 hours per week), with flexible hours and remote work options for eligible roles

ASSUMPTION: Working in Hyderabad offers a unique blend of historical and modern experiences, with a thriving pharmaceutical and biotechnology industry.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the hiring manager
• Technical assessment or case study presentation
• Final round interview with senior leadership
• Background check and offer extension

Key Assessment Areas:

• Technical skills and expertise in content management, product management, and AI/ML
• Leadership and team management skills
• Problem-solving and analytical skills
• Strategic thinking and business acumen
• Cultural fit and alignment with company values

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Prepare for behavioral and situational interview questions that focus on your leadership, team management, and problem-solving skills
• Research the company and industry to demonstrate your understanding and enthusiasm for the role
• Prepare for technical assessments or case studies by brushing up on your content management, product management, and AI/ML skills

ATS Keywords: Content Management, Product Management, AI/ML, Digital Asset Management, Content Platforms, Collaboration, Project Management, Agile Methodologies, Technical Leadership, Relationship Management, Content Strategy, Market Analysis, Team Management, Software Development, User Experience

ASSUMPTION: The application process for this role is likely to be competitive, so it's essential to tailor your application materials and prepare thoroughly for interviews.

🛠️ Tools & Technologies

• AI/ML tools and frameworks
• Data science tools and libraries
• Web development frameworks (Bootstrap, React, Angular)
• Programming languages (JavaScript, HTML5, CSS3)
• Integration mechanisms (AWS Glue, Informatica, WebMethods, Mulesoft)
• Content authoring tools
• Project management tools (JIRA, ServiceNow)

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.

👔 Cultural Fit Considerations

Company Values:

• Patient focus
• Integrity
• Excellence
• Sustainability
• Innovation

Work Style:

• Collaborative and inclusive
• Data-driven and analytical
• Agile and adaptable
• Focused on delivering results and driving business impact

Self-Assessment Questions:

• How do you align with the company's patient focus value, and can you provide an example of a time when you put patients first in your work?
• How do you approach working in a collaborative and inclusive environment, and can you share an example of a successful team project you've led or contributed to?
• How do you balance data-driven decision-making with a focus on delivering results and driving business impact, and can you provide an example of a time when you successfully navigated this balance?

ASSUMPTION: Candidates should be able to demonstrate strong alignment with the company's values and work style to be successful in this role.

⚠️ Potential Challenges

• Managing a remote team across time zones and cultures
• Balancing multiple projects and priorities with varying deadlines
• Navigating a large, complex organization with multiple stakeholders
• Keeping up with rapidly evolving technologies and industry trends

ASSUMPTION: These challenges require strong leadership, communication, and project management skills to overcome successfully.

📈 Similar Roles Comparison

• This role is unique in its focus on AI-enabled content capabilities and platforms for the BMS Commercialization function
• Similar roles in other organizations may focus on different business units or functions, or may not involve AI-enabled content capabilities
• Career progression in this role may lead to more senior IT leadership positions within the Commercialization function or broader IT organization

ASSUMPTION: This role offers a unique opportunity to work at the intersection of content management, AI/ML, and commercialization strategy within a large, global organization.

📝 Sample Projects

• Developing and implementing an AI-driven content strategy for a new product launch
• Migrating content from legacy systems to a modern, AI-enabled content platform
• Optimizing content workflows and approval processes to improve efficiency and reduce cycle times

ASSUMPTION: These sample projects demonstrate the types of initiatives this role may be involved in, focusing on AI-enabled content capabilities and platforms for the BMS Commercialization function.

❓ Key Questions to Ask During Interview

• How does this role fit into the broader IT strategy for the Commercialization function and the organization as a whole?
• What are the key priorities for the first 90 days in this role?
• How does the company support the professional development and growth of its employees?
• What are the most significant challenges facing the Commercialization function, and how can this role help address them?
• How does the company foster a culture of innovation and continuous improvement?

ASSUMPTION: Asking these questions demonstrates your interest in the role and the company, and helps you better understand the opportunities and challenges that lie ahead.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
• Prepare for behavioral and situational interview questions that focus on your leadership, team management, and problem-solving skills
• Research the company and industry to demonstrate your understanding and enthusiasm for the role
• Prepare for technical assessments or case studies by brushing up on your content management, product management, and AI/ML skills
• Follow up with the hiring manager one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.