Senior Manager, Content

📌 Core Information

🔹 Job Title: Senior Manager, Content

🔹 Company: The Jed Foundation

🔹 Location: New York City, New York

🔹 Job Type: Full-Time

🔹 Category: Non-profit Organizations

🔹 Date Posted: 2025-04-28

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote OK (1 office day per week)

🚀 Job Overview

Key aspects of this role include:

• Managing, creating, and editing content that supports JED’s mission and programs
• Overseeing content strategy and ensuring high standards for accuracy and accessibility
• Collaborating with various teams, including program, design, and development teams
• Working with a cross-functional editorial team to maintain content quality and consistency

ASSUMPTION: This role requires a balance of creative and strategic thinking, as well as strong project management skills to manage multiple projects and deadlines.

📋 Key Responsibilities

✅ Manage implementation of content strategy for youth and caring adults, including developing briefs for writers, issuing assignments, editing submissions, and preparing content for publication

✅ Manage content creation across content types and channels, including audio, video, UX copy, long-form articles, blog posts, social media, and more

✅ Review and edit content created by colleagues throughout the organization, ensuring it accurately reflects JED’s brand, employs safe messaging, is free of typos and grammatical problems, meets accessibility standards, and reads well

✅ Maintain JED’s editorial style guide, ensuring it is consistently refreshed to reflect shifting needs and new situations

✅ Assist with QA and other tasks relating to digital project development

✅ Manage contracts and contract renewals for contractors and freelancers, as well as invoices from contractors and freelancers

✅ Analyze and optimize team processes and tools, with the goal of improving the ways we collaborate across teams, including development of templates, forms, and other resources to improve the quality of content and the efficiency of the content-creation process

ASSUMPTION: This role involves a mix of creative, strategic, and administrative tasks, requiring strong organizational skills and attention to detail.

🎯 Required Qualifications

Education: Bachelor’s degree in Communications, Journalism, English, Psychology, or a related field is a plus

Experience: 3+ years of experience in content development and management

Required Skills:

• Strong editing and writing skills, with strong attention to detail and the ability to write in various styles for different audiences and channels
• Strong project and process management skills
• Basic proficiency with Canva and/or other design/presentation applications
• Experience with Wordpress, Contentful, and/or other CMSs
• Understanding of channel and format best practices for websites, email, and social
• Ability to juggle multiple projects and thrive in a fast-paced, deadline-driven environment
• Ability to work collaboratively with internal stakeholders and external partners
• Thorough command of Office Suite, Google tools, and comfort with project management software such as Asana

Preferred Skills:

• Familiarity with mental health messaging best practices and trauma-informed communication
• Experience or background in youth mental health

ASSUMPTION: Candidates with experience in youth mental health or related fields may have an advantage in understanding the nuances of the content and messaging required for this role.

💰 Compensation & Benefits

Salary Range: $68,000 - $115,000 / year

Benefits:

• Medical
• Dental
• Vision
• Strong PTO Policy
• EAP Program
• Matching 401K
• Stock Options
• Equity

Working Hours: 40 hours per week, with 1 office day per week required

ASSUMPTION: The salary range provided is based on JED's compensation posting ranges and may vary depending on experience and geographic location.

📌 Applicant Insights

🔍 Company Context

Industry: Non-profit Organizations, specifically focused on mental health and suicide prevention for teens and young adults

Company Size: 51-200 employees, providing a mid-sized organization structure with opportunities for collaboration and growth

Founded: 2000, with a history of over 20 years in the mental health and suicide prevention space

Company Description:

• Protects emotional health and prevents suicide for teens and young adults
• Uses an evidence-based, comprehensive public health approach
• Equips teens and young adults with skills and knowledge to help themselves and each other
• Strengthens schools’ mental health and suicide prevention policies, programs, and systems
• Mobilizes community awareness, understanding, and action

Company Specialties:

• Mental Health
• Suicide Prevention
• Higher Education

Company Website: http://www.jedfoundation.org

ASSUMPTION: The Jed Foundation is a mission-driven organization with a strong focus on improving the mental health and well-being of young people.

📊 Role Analysis

Career Level: Mid-level management, with opportunities for growth and development within the organization

Reporting Structure: Reports directly to the Senior Editorial Director

Work Arrangement: Primarily remote, with 1 office day per week required

Growth Opportunities:

• Potential to grow into a more senior role within the editorial team
• Opportunities to collaborate with various teams and gain exposure to different aspects of the organization
• Chance to make a significant impact on the mental health and well-being of young people

ASSUMPTION: This role offers opportunities for professional growth and development within a mission-driven organization.

🌍 Location & Work Environment

Office Type: Hybrid, with a mix of remote and on-site work

Office Location(s): 745 Fifth Avenue, Suite 500, New York, NY 10151, US

Geographic Context:

• New York City offers a vibrant and diverse cultural scene, with numerous opportunities for personal and professional growth
• The organization's headquarters is located in Midtown Manhattan, providing easy access to public transportation and various amenities
• The hybrid work arrangement allows for flexibility and a better work-life balance

Work Schedule: Full-time, with a flexible work arrangement that accommodates remote work

ASSUMPTION: The hybrid work environment provides a good balance between collaboration and flexibility, allowing employees to make the most of both in-person and remote work settings.

💼 Interview & Application Insights

Typical Process:

• Phone or video screen with the hiring manager
• In-depth interview with the editorial team
• Final interview with the senior leadership team

Key Assessment Areas:

• Writing and editing skills
• Project management skills
• Understanding of mental health messaging best practices
• Cultural fit and alignment with the organization's mission

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills
• Provide examples of your writing and editing work, demonstrating your ability to create high-quality content
• Showcase your understanding of mental health messaging best practices and trauma-informed communication

ATS Keywords: Content management, editorial strategy, mental health messaging, project management, writing, editing, non-profit, youth mental health

ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on writing and editing skills, as well as an understanding of mental health messaging best practices.

🛠️ Tools & Technologies

• Wordpress
• Contentful
• Canva
• Office Suite
• Google tools
• Asana

ASSUMPTION: Familiarity with these tools and technologies is likely to be beneficial for success in this role.

👔 Cultural Fit Considerations

Company Values:

• Compassion
• Integrity
• Excellence
• Collaboration
• Innovation

Work Style:

• Mission-driven and passionate about improving mental health and well-being for young people
• Collaborative and supportive team environment
• Flexible and adaptable to changing priorities and deadlines
• Strong attention to detail and commitment to quality

Self-Assessment Questions:

• How do you ensure that your writing is trauma-informed and safe for young people?
• Can you provide an example of a time when you managed a complex content project with multiple stakeholders?
• How do you stay organized and manage your time effectively in a fast-paced, deadline-driven environment?

ASSUMPTION: Candidates who align with the company's values and work style are likely to be a strong fit for this role.

⚠️ Potential Challenges

• Managing multiple projects and deadlines may be challenging at times
• Working with sensitive content related to mental health and suicide prevention may be emotionally taxing
• Collaborating with various teams and stakeholders may require strong communication and project management skills
• The hybrid work arrangement may present challenges in terms of balancing remote and on-site work

ASSUMPTION: These challenges can be mitigated with strong organizational skills, clear communication, and a commitment to self-care and work-life balance.

📈 Similar Roles Comparison

• This role focuses more on content creation and management than strategic planning or external partnerships, compared to similar roles in the industry
• The Senior Manager, Content role is embedded within a cross-functional editorial team, whereas similar roles in other organizations may be more siloed or focused on specific content types
• This role offers opportunities for growth and development within a mission-driven organization, compared to roles in more corporate or commercial settings

ASSUMPTION: Understanding the unique aspects of this role within the context of similar roles in the industry can help candidates determine if this opportunity is the right fit for their career goals and preferences.

📝 Sample Projects

• Developing a comprehensive content strategy for a new mental health campaign, including creating briefs for writers, issuing assignments, and editing submissions
• Managing the creation and publication of a series of blog posts on mental health topics, including coordinating with writers, editors, and designers
• Editing and optimizing existing content on the organization's website to improve SEO performance and user engagement

ASSUMPTION: These sample projects provide a sense of the types of tasks and responsibilities that may be involved in this role, but the specific projects and priorities may vary depending on the organization's needs and priorities.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and how this role fits within the editorial team?
• How does the editorial team collaborate with other teams within the organization, such as program, design, and development teams?
• What are the most important qualities and skills for success in this role, according to the hiring manager?
• How does the organization support the professional growth and development of its employees?
• What are the biggest challenges facing the editorial team in the coming months or years, and how can this role help address them?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process can help candidates better understand the role, the team, and the organization, and demonstrate their interest and engagement.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills, with a focus on writing and editing, project management, and mental health messaging best practices
• Prepare examples of your writing and editing work, demonstrating your ability to create high-quality content
• Showcase your understanding of mental health messaging best practices and trauma-informed communication
• Follow up with the hiring manager one week after submitting your application to inquire about the status of your application and express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.