Senior Manager Creative Operations (m/f/x)

📌 Core Information

🔹 Job Title: Senior Manager Creative Operations (m/f/x)

🔹 Company: HelloFresh

🔹 Location: Berlin, Berlin, Germany

🔹 Job Type: On-site

🔹 Category: Not Specified

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Leading the capacity planning process
• Maintaining operational governance processes
• Managing production for on- and offline assets
• Collaborating with project managers and producers

ASSUMPTION: The role is pivotal in integrating marketing strategies at HelloFresh's in-house agency, given its direct reporting to the Director of Creative Operations and oversight of substantial asset management.

📋 Key Responsibilities

✅ Oversee and manage the cross-functional capacity planning process

✅ Manage the production of online and offline assets

✅ Set up, track, and present digestible project reports

✅ Develop, manage, and maintain cross-functional governance processes

ASSUMPTION: Responsibilities entail a mix of strategic planning and operational execution to ensure all creative projects meet quality and deadlines.

🎯 Required Qualifications

Education: Not specified, but likely a degree in Project Management, Business, or a related field

Experience: Proven experience as a Project/Capacity Manager, agency experience preferred

Required Skills:

• Capacity planning and E2E project management
• Advanced proficiency in Excel/Google Sheets, Jira, PowerPoint/Google Slides
• Excellent communication and stakeholder management skills
• Detail-oriented with strong organizational and analytical skills

Preferred Skills:

• Familiarity with creative processes across multiple channels
• Experience in developing and maintaining governance processes

ASSUMPTION: A high degree of familiarity with digital tools is expected, reflecting the need to manage large datasets and complex projects in a dynamic environment.

💰 Compensation & Benefits

Salary Range: Not specified, competitive within the industry

Benefits:

• HelloFresh-subsidized pension scheme
• Berlin relocation support and hybrid working model
• Exclusive discounts on HelloFresh boxes and office meals
• An annual learning & development budget
• Mental health support, transportation perks, and working-parent-friendly benefits

Working Hours: 40 hours per week, with potential flexibility given the hybrid model

ASSUMPTION: Compensation aligns with HelloFresh's status as a tech powerhouse, offering benefits that support work-life balance and career growth.

📌 Applicant Insights

🔍 Company Context

Industry: Consumer Services, part of the food tech sector

Company Size: 10,001+ employees, offering cross-cultural collaboration

Founded: 2011, leading growth from meal kits to comprehensive food solutions

Company Description:

• Changing the way people eat with innovative meal solutions
• Delivering millions of meals worldwide
• Valuing quality and convenience in food delivery

Company Specialties:

• Sourcing fresh and organic ingredients
• Creating tasty and balanced recipes
• Maintaining an inclusive company culture

Company Website: https://www.hellofresh.com/careers

ASSUMPTION: HelloFresh's focus on innovation and customer satisfaction implies a dynamic work environment with potential for impactful contributions.

📊 Role Analysis

Career Level: Senior management, requiring both strategic oversight and detailed project management skills

Reporting Structure: Reports directly to the Director Creative Operations

Work Arrangement: Hybrid, with on-site work at Berlin headquarters and remote flexibility

Growth Opportunities:

• Leadership in managing large-scale projects
• Potential for career progression within a leading food tech company
• Developing cross-functional governance frameworks

ASSUMPTION: Given the breadth of responsibilities, the role offers significant scope for professional growth and influence within the company.

🌍 Location & Work Environment

Office Type: Modern and collaborative, fostering creativity and productivity

Office Location(s): Prinzenstraße 89, Berlin

Geographic Context:

• Located in Berlin, a hub for technology and innovation
• Proximity to cultural and recreational amenities
• Strong transportation links across Germany and Europe

Work Schedule: Typically standard business hours with flexibility for remote work

ASSUMPTION: The blend of in-person and remote work is designed to balance collaboration with flexibility.

💼 Interview & Application Insights

Typical Process:

• Submit an online application
• Initial HR screening
• Technical interviews with department heads

Key Assessment Areas:

• Project management skills
• Capacity for strategic planning
• Adaptability to a fast-paced environment

Application Tips:

• Highlight experience with cross-functional teams
• Demonstrate problem-solving skills in project management contexts
• Showcase proficiency with analytical and reporting tools

ATS Keywords: Capacity Planning, Project Management, Governance, Excel, Jira, Creative Operations

ASSUMPTION: The application process is thorough, focusing on practical and leadership capabilities due to the seniority of the role.

🛠️ Tools & Technologies

• Excel/Google Sheets for data management
• Jira for project tracking
• PowerPoint/Google Slides for presentations

ASSUMPTION: Proficiency in these tools is essential to manage complex projects effectively.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Customer focus
• Collaboration and diversity

Work Style:

• Proactive and solution-oriented
• Flexible and adaptable to change
• Emphasis on teamwork and open communication

Self-Assessment Questions:

• Do you thrive in fast-paced environments?
• How do you handle cross-departmental collaboration?
• Are you comfortable leading strategic initiatives?

ASSUMPTION: A candidate successful in this role will be adaptable, collaborative, and innovative in their approach.

⚠️ Potential Challenges

• Managing a large volume of creative assets
• Ensuring consistent quality across markets
• Balancing strategic and operational duties
• Adapting to continuously evolving market demands

ASSUMPTION: Challenges stem from the need to maintain high standards in a rapidly growing company.

📈 Similar Roles Comparison

• Higher emphasis on governance and capacity planning compared to typical creative roles
• Enhanced collaboration across diverse disciplines
• Greater scope for influencing company-level processes

ASSUMPTION: This role offers a broad strategic impact uncommon in similar-level positions.

📝 Sample Projects

• Developing a resource allocation model for a large-scale marketing campaign
• Implementing a new governance process for content approval
• Streamlining asset production workflows across international teams

ASSUMPTION: Projects are likely to integrate cross-functional scientific advancements with artistic creativity.

❓ Key Questions to Ask During Interview

• What metrics define success for this role?
• How does the team handle shifting priorities?
• What is the company's approach to professional development?
• Can you describe a typical challenge for this team?
• How does HelloFresh incorporate innovation in its creative processes?

ASSUMPTION: These questions focus on understanding role expectations, company values, and support systems.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills and experiences
• Include a cover letter outlining your strategic vision
• Prepare to discuss specific projects or experiences in capacity planning
• Be ready for a potential skills assessment during the interview process

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.