Senior Manager, CUSO Financial Crimes Training & Communications

📌 Core Information

🔹 Job Title: Senior Manager, CUSO Financial Crimes Training & Communications

🔹 Company: RBC

🔹 Location: Minneapolis, Minnesota, United States

🔹 Job Type: On-site

🔹 Category: 📣 Marketing Communications (MarCom)

🔹 Date Posted: April 2, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Development of a risk-based learning curriculum for CUSO FC staff
• Execution of RBC Enterprise FC framework for skills gap assessment
• Creation and maintenance of learning pathways and an annual learning plan
• Coordination of funding and project management for learning initiatives

ASSUMPTION: The role requires close collaboration with cross-functional teams to ensure the alignment of training and communication strategies with organizational goals.

📋 Key Responsibilities

✅ Design and implement Financial Crimes employee learning and communication strategies

✅ Manage the delivery of classroom and technology-based training programs

✅ Oversee the development and execution of role and skill-based learning pathways

✅ Coordinate with stakeholders to secure resources for learning initiatives

✅ Align communications with RBC's enterprise initiatives and manage channels for staff

✅ Coach and manage a team to embody RBC’s vision and leadership behaviors

ASSUMPTION: The responsibilities entail a focus on both strategic planning and hands-on management of training and communication delivery.

🎯 Required Qualifications

Education: Not specified

Experience: Developing and implementing learning strategies in large corporate environments; understanding of financial crime risks.

Required Skills:

• Learning design and development across various media
• Managing professional staff
• Articulating financial crime risks

Preferred Skills:

• Expertise in risk and compliance management practices
• Skills in Microsoft Office and multimedia tools

ASSUMPTION: Candidates would benefit from additional skills in digital content creation and cross-cultural communication.

💰 Compensation & Benefits

Salary Range: $85,000-$150,000 (Minnesota), $110,000-$190,000 (New Jersey) depending on experience and market conditions.

Benefits:

• Comprehensive Total Rewards Program
• 401(k) with company-matching contributions
• Flexible benefits including health, dental, and vision insurance

Working Hours: 40 hours per week with potential flexibility based on project needs.

ASSUMPTION: Compensation aligns with industry standards for roles requiring specialized risk management expertise.

📌 Applicant Insights

🔍 Company Context

Industry: Banking, with a focus on financial crime prevention and compliance.

Company Size: 10,001+ employees, offering a broad range of career paths within a large international framework.

Founded: Date not specified, but with a long history as one of Canada's largest banks.

Company Description:

• Global presence with a diversified business model
• Committed to innovation and exceptional client experiences
• Strong emphasis on community engagement and employee volunteerism

Company Specialties:

• Finance and Banking Services
• Wealth and Asset Management
• Insurance and Financial Planning

Company Website: http://www.rbc.com

ASSUMPTION: RBC’s extensive global operations imply a dynamic work environment with ample opportunities for growth and learning.

📊 Role Analysis

Career Level: Senior management position, ideal for experienced professionals in risk and communication management.

Reporting Structure: Reports to CUSO Financial Crimes Chief Administrative Officer and collaborates with multiple stakeholders.

Work Arrangement: Primarily on-site with hybrid flexibility to accommodate specific project requirements.

Growth Opportunities:

• Leadership development and coaching support from senior leaders
• Chance to influence enterprise-level training strategies
• Collaborative team environment fostering innovation

ASSUMPTION: Ongoing professional development is a core component of RBC’s organizational culture, offering long-term career growth.

🌍 Location & Work Environment

Office Type: Large corporate office environment with state-of-the-art facilities.

Office Location(s): Minneapolis, Minnesota, primarily located at 250 Nicollet Mall.

Geographic Context:

• Access to Minneapolis's central business district and amenities
• Culturally vibrant and economically diverse metropolitan area
• Strong transportation links facilitating regional and national travel

Work Schedule: Standard 40-hour workweek with potential for flexibility depending on project demands.

ASSUMPTION: The location in a major financial hub provides a collaborative and resource-rich working environment.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial HR screening interview
• Technical and competency interviews with senior management

Key Assessment Areas:

• Expertise in financial crime and compliance
• Leadership and team management capabilities
• Strategic planning and execution skills

Application Tips:

• Highlight experience with risk-based learning strategies
• Demonstrate proficiency in training program development
• Prepare examples of effective communication and stakeholder engagement

ATS Keywords: Financial crimes, training development, risk management, compliance, stakeholder engagement.

ASSUMPTION: A structured interview process likely emphasizes RBC’s commitment to selecting candidates who align with their strategic priorities.

🛠️ Tools & Technologies

• Microsoft Office Suite (Excel, Word, PowerPoint)
• Digital multimedia tools (Canva, Figma)
• Collaborative platforms (SharePoint, Power BI)

ASSUMPTION: Proficiency with standard office and design tools is essential, given the role’s focus on innovative training solutions.

👔 Cultural Fit Considerations

Company Values:

• Client-focused service delivery
• Commitment to diversity and inclusion
• Innovation and proactive problem-solving

Work Style:

• Collaborative and team-oriented
• High-performance and results-driven
• Adaptability to changing priorities and challenges

Self-Assessment Questions:

• How have you implemented risk-based training programs in the past?
• What strategies do you use to engage cross-functional teams?
• How do you approach performance management and coaching?

ASSUMPTION: RBC likely values candidates who demonstrate a collaborative work style and innovative problem-solving approach.

⚠️ Potential Challenges

• Navigating complex cross-functional relationships
• Maintaining alignment with enterprise-wide communication strategies
• Adapting to regional compliance requirements in training content
• Balancing multiple priorities in a high-stakes environment

ASSUMPTION: The role requires flexibility and resilience, given the nature of financial crimes risk management.

📈 Similar Roles Comparison

• Similar roles in other financial institutions may focus more narrowly on training delivery without the strategic oversight.
• This position offers a unique blend of strategic planning and hands-on training execution.
• Cross-departmental coordination is more emphasized at RBC compared to peers.

ASSUMPTION: Similar roles may vary significantly in scope and responsibility depending on the organization’s size and focus.

📝 Sample Projects

• Development of a region-wide financial crime compliance training module
• Implementation of a communication strategy for risk management stakeholders
• Coordination of annual RBC enterprise-wide training events

ASSUMPTION: Projects are anticipated to involve both strategic and technical components, offering comprehensive learning experiences.

❓ Key Questions to Ask During Interview

• How does RBC measure the success of its financial crimes training programs?
• What are the main challenges faced by the CUSO FC team?
• How often does RBC update its training content and methodologies?
• Can you describe the typical career path for someone in this role?
• What support does RBC offer for professional development in this area?

ASSUMPTION: These questions aim to clarify role expectations and highlight RBC’s commitment to employee growth and support.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume reflects relevant skills and experiences
• Prepare for a structured interview process with HR and senior management
• Provide examples of past projects related to training and communication strategy
• Be ready to discuss your knowledge of financial crime compliance and risk management

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.