Senior Manager/ Deputy Director - Experiences, Global Communications and Marketing

📌 Core Information

🔹 Job Title: Senior Manager/ Deputy Director - Experiences, Global Communications and Marketing

🔹 Company: Surbana Jurong Group

🔹 Location: Singapore, SJ Campus

🔹 Job Type: Full-Time

🔹 Category: Architecture and Planning

🔹 Date Posted: May 8, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Leading a team to execute internal and external events, focusing on brand experiences and placemaking strategies.
• Collaborating with cross-functional teams and managing logistics for various corporate events at SJ Campus.
• Refreshing and maintaining SJ Campus's webpages, videos, marketing collaterals, and on-site materials.
• Curating experiences for esteemed guests and clients during corporate events and visits to SJ Campus.
• Leading overall SJ brand experience and communications efforts, including internal engagements and physical brand touchpoints.

ASSUMPTION: This role requires a proactive individual with strong interpersonal skills, a passion for creating impactful moments, and the ability to manage multiple projects simultaneously. Working closely with SJ’s senior leadership and dignitaries visiting SJ Campus, the role will be crafting exceptional experiences that act as ‘first impressions’ of the brand.

📋 Key Responsibilities

✅ Lead team of event and communications specialists to successfully execute internal group leadership events in Singapore and other designated event locations around the globe.

✅ Collaborate with cross-functional teams to lead and execute the placemaking strategies and activities for SJ Campus, including community and client engagement, sourcing and maintaining relationships with partners, and internal engagements.

✅ Lead brand and marketing efforts relating to SJ Campus, including refreshing and maintaining the SJ Campus’s webpages, videos, marketing collaterals, on-site materials, content in SJ Experience/gallery, etc.

✅ Lead key corporate events and visits to SJ Campus, curating experiences for esteemed guests and clients. This includes negotiation with vendors, supporting event programme, event logistics, venue booking, vendor coordination, marketing and promotion, communications related to event, on-site event management. Events range from community engagements, closed door discussions, internal leadership forums, client events, to local and foreign dignitaries.

✅ Lead overall SJ brand experience and communications efforts, including internal engagements and physical brand touchpoints and sponsorship events with industry partners.

ASSUMPTION: This role involves a high degree of multitasking, stakeholder management, and attention to detail to ensure that every brand touchpoint during an event contributes to the overall brand experience and perception.

🎯 Required Qualifications

Education: Degree in Business, Marketing, Communications, or a related field.

Experience: Minimum 8 years of experience, with a track record of delivering a wide range of events, from smaller engagement events to large corporate events for clients and guests and placemaking efforts. Experience in Marketing and Communications roles would be a plus.

Required Skills:

• Attention to detail. Candidate understands, appreciates, and improves every brand touchpoint during an event.
• Strong communicator and negotiator. Organised, prepared, and confident in working with senior management. Able to nurture and cultivate trust with stakeholders, and build good relationships with cross-functional teams.
• Ability to approach challenges open-mindedly with a high degree of empathy by proactively identifying solutions that are inclusive through consultation with all stakeholders.
• Proficient in MS 365 applications. Proficiency in Wordpress or equivalent CMS would be a plus.
• Proficient in English. Proficiency in Mandarin would be a plus.

Preferred Skills:

• Experience in the architecture and planning industry.
• Familiarity with SJ Group and its brand.

ASSUMPTION: Candidates with experience in event management, marketing, and communications, as well as those familiar with the architecture and planning industry, are strongly encouraged to apply.

💰 Compensation & Benefits

Salary Range: Based on industry standards for a senior manager role in Singapore, the estimated salary range is SGD 120,000 - 180,000 per annum. This estimate takes into account the candidate's experience, skills, and the company's size and industry.

Benefits:

• Medical and dental insurance
• Retirement benefits
• Employee assistance program
• Learning and development opportunities
• Employee referral program

Working Hours: Full-time position with standard office hours (Monday to Friday, 9:00 AM to 6:00 PM). Occasional overtime may be required to manage events and projects.

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and the company's internal compensation structure.

📌 Applicant Insights

🔍 Company Context

Industry: Architecture and Planning

Company Size: 51-200 employees

Founded: 1951 (as a government agency, Surbana Jurong Group was established in 2015)

Company Description:

• Surbana Jurong Group is a global urban, infrastructure, and managed services consulting firm with over 70 years of track record in successful project delivery.
• The group has a global talent pool of 16,000 across Surbana Jurong and its member companies, based in more than 120 offices in over 40 countries.
• Surbana Jurong provides a full suite of multidisciplinary consultancy services across a diverse range of sectors, including aviation, healthcare, hospitality, transport, energy, water, and environment.

Company Specialties:

• Architecture and Planning
• Urban Development
• Infrastructure Development
• Project Management

Company Website: https://www.surbanajurong.com.cn/

ASSUMPTION: Surbana Jurong Group is a well-established and respected firm in the architecture and planning industry, with a strong global presence and a diverse range of expertise.

📊 Role Analysis

Career Level: Senior Manager/Deputy Director

Reporting Structure: This role reports directly to the Head of Global Communications and Marketing and oversees a team of event and communications specialists.

Work Arrangement: On-site, full-time position with standard office hours and occasional overtime as required.

Growth Opportunities:

• Progression to a Director or higher-level role within the Global Communications and Marketing team or other departments within Surbana Jurong Group.
• Expanding expertise in event management, marketing, and communications within the architecture and planning industry.
• Gaining experience working with senior leadership and dignitaries, as well as managing cross-functional teams.

ASSUMPTION: This role offers significant opportunities for professional growth and development within Surbana Jurong Group and the broader architecture and planning industry.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with state-of-the-art facilities and amenities.

Office Location(s): SJ Campus, Singapore

Geographic Context:

• Singapore is a global commerce hub with a multicultural environment, offering a high quality of life and numerous leisure and entertainment options.
• The SJ Campus is conveniently located in the heart of Singapore, with easy access to public transportation and amenities.
• The office is designed to foster collaboration and creativity, with open-plan workspaces and dedicated meeting areas.

Work Schedule: Standard office hours (Monday to Friday, 9:00 AM to 6:00 PM) with occasional overtime as required to manage events and projects.

ASSUMPTION: The SJ Campus offers a dynamic and engaging work environment that supports productivity and collaboration among team members.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager and team members
• Final interview with senior leadership

Key Assessment Areas:

• Event management skills and experience
• Communication and negotiation skills
• Problem-solving and decision-making abilities
• Cultural fit and alignment with Surbana Jurong Group's values

Application Tips:

• Highlight relevant experience and achievements in event management, marketing, and communications.
• Tailor your resume and cover letter to emphasize skills and experiences that match the job requirements.
• Prepare examples of successful events you've managed and the impact they had on the organization.
• Research Surbana Jurong Group and the architecture and planning industry to demonstrate your understanding of the company and its mission.

ATS Keywords: Event Management, Communications, Marketing, Placemaking, Stakeholder Engagement, Negotiation, Project Management, Team Leadership, Brand Experience, Interpersonal Skills, Attention to Detail, Problem Solving, Cross-Functional Collaboration, Content Creation, CMS Proficiency, Language Proficiency

ASSUMPTION: Applicants should tailor their resumes and cover letters to highlight relevant skills and experiences, and prepare for behavioral and situational interview questions related to event management, marketing, and communications.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• WordPress or equivalent CMS
• Event management software (e.g., Cvent, Eventbrite)
• Project management tools (e.g., Asana, Trello)
• Design software (e.g., Adobe Creative Suite, Sketch)

ASSUMPTION: Proficiency in Microsoft Office Suite and WordPress or an equivalent CMS is required for this role. Familiarity with event management software, project management tools, and design software is preferred.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Excellence
• Innovation
• Collaboration
• Sustainability

Work Style:

• Dynamic and fast-paced environment
• Collaborative and team-oriented culture
• Focus on continuous learning and improvement

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic environment, and are you able to manage multiple projects simultaneously?
• Are you a strong communicator and negotiator, with the ability to build relationships with stakeholders at all levels?
• Do you have a passion for creating impactful brand experiences and a keen eye for detail?

ASSUMPTION: Candidates who align with Surbana Jurong Group's values and work style, and who are passionate about creating exceptional brand experiences, will be well-suited to this role.

⚠️ Potential Challenges

• Managing multiple projects and events simultaneously, requiring strong organizational skills and time management.
• Working with diverse stakeholders, including senior leadership, dignitaries, and cross-functional teams, requiring excellent communication and interpersonal skills.
• Occasional overtime and weekend work may be required to manage events and projects.
• Keeping up with industry trends and best practices in event management, marketing, and communications.

ASSUMPTION: Candidates should be prepared to manage multiple priorities, work effectively with diverse stakeholders, and adapt to the demands of the role as needed.

📈 Similar Roles Comparison

• This role is unique within Surbana Jurong Group, as it focuses specifically on brand experiences, events, and placemaking for the global headquarters in Singapore.
• Compared to other event management roles in the architecture and planning industry, this position offers a broader scope of responsibilities and the opportunity to work closely with senior leadership and dignitaries.
• Career progression in this role may lead to opportunities in event management, marketing, and communications within Surbana Jurong Group or other organizations in the architecture and planning industry.

ASSUMPTION: Candidates should consider the unique aspects of this role and how it aligns with their career goals and interests within the architecture and planning industry.

📝 Sample Projects

• Managing a large-scale corporate event for 500+ attendees, including logistics, vendor coordination, and on-site event management.
• Refreshing the SJ Campus's webpages and marketing collaterals to align with the company's brand guidelines and reflect its unique identity.
• Curating an exceptional brand experience for a visiting dignitary, including customized itineraries, unique venue selection, and personalized gifts and amenities.

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and challenges that candidates may face in this role, requiring strong event management skills, attention to detail, and the ability to create impactful brand experiences.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics within the Global Communications and Marketing department?
• How does this role contribute to Surbana Jurong Group's overall brand strategy and corporate objectives?
• What are the key priorities for this role in the first 90 days?
• How does Surbana Jurong Group support the professional development and growth of its employees?
• What are the most challenging aspects of this role, and how can they be effectively managed?

ASSUMPTION: Candidates should prepare thoughtful questions that demonstrate their interest in the role and the company, and that address any specific concerns or uncertainties they may have about the position or the organization.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the following link: https://surbanajurong.wd3.myworkdayjobs.com/SJ_Careers/job/Singapore/Senior-Manager--Deputy-Director---Experiences--Global-Communications-and-Marketing_JR110231
• Tailor your resume and cover letter to highlight your relevant experience and skills in event management, marketing, and communications.
• Prepare examples of successful events you've managed and the impact they had on the organization.
• Research Surbana Jurong Group and the architecture and planning industry to demonstrate your understanding of the company and its mission.
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.