📌 Core Information
🔹 Job Title: Senior Manager, Executive Communications
🔹 Company: Salesforce
🔹 Location: New York, Chicago, Seattle, San Francisco
🔹 Job Type: Full-Time (On-site)
🔹 Category: Marketing & Communications
🔹 Date Posted: April 25, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site (with potential flexibility)
🚀 Job Overview
Key aspects of this role include:
- Strategic communications planning and execution for senior executives and initiatives
- Cross-functional collaboration and stakeholder management
- Change management integration to support organizational transitions
- Content development for internal and external events, including executive coaching and presentation design
ASSUMPTION: This role requires a high level of autonomy, adaptability, and the ability to thrive in a fast-paced, dynamic environment.
📋 Key Responsibilities
✅ Lead communications strategies and ensure effective execution across multiple portfolios to support business goals
✅ Establish and maintain communications calendar, drive best practices, and proactively identify improvements to team operations and methods
✅ Understand business priorities, technical processes, and industry trends to write compelling, concise, and audience-relevant communications
✅ Partner with project teams, business stakeholders, and senior executives to shape initiatives and develop new ideas
✅ Develop content for internal & external communication events, in collaboration with Marketing, Industry Strategists, and Sales teams
✅ Use metrics and reporting to track results, measure effectiveness, and identify needs based on data and stakeholder feedback
✅ Integrate Change Management principles into communication strategies to support organizational change and ensure smooth transitions
ASSUMPTION: This role may require working on multiple projects simultaneously, managing ambiguity, and meeting tight deadlines.
🎯 Required Qualifications
Education: Bachelor's degree in Communications, Journalism, Marketing, or a related field (or equivalent experience)
Experience: 10+ years of communications experience across multiple industries
Required Skills:
- Proven track record of leading complex enterprise-wide change and cross-functional communications programs in a fast-paced environment
- Demonstrated ability to shape compelling narratives and engage with senior leadership
- Ability to simplify messaging and influence teams and stakeholders at all levels
- Aptitude to integrate change management principles into communication strategies and align with stakeholders
- Expertise to deliver and manage concurrent projects, manage ambiguity, and be flexible in approach
- Critical and strategic thinker and creative problem solver
- Knowledge of Salesforce or Enterprise B2B Technology businesses
- Alignment with Salesforce values of trust, customer success, innovation, equality, and sustainability
Preferred Skills:
- Experience in a similar role within a large enterprise or technology company
- Fluency in multiple languages
ASSUMPTION: Given the seniority of this role, candidates should have extensive experience in communications and a proven track record of driving results in complex environments.
💰 Compensation & Benefits
Salary Range: $155,400 to $233,200 (varies by location)
Benefits:
- Stock Options
- Equity
- Benefits
Working Hours: Full-time (40 hours/week), with potential flexibility for remote work
ASSUMPTION: The salary range provided is based on industry standards for senior communications roles within large enterprises and may vary depending on the candidate's experience and location.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically Customer Relationship Management (CRM) and enterprise cloud computing
Company Size: 10,001+ employees (global), with a significant presence in the United States
Founded: 1999 (as a private company), went public in 2004
Company Description:
- Salesforce is a global leader in CRM, offering a wide range of cloud-based applications for sales, marketing, customer service, and more
- Known for its innovative technology, strong corporate culture, and commitment to social responsibility
- Emphasizes customer success, innovation, equality, and sustainability as core values
Company Specialties:
- Enterprise Cloud Computing
- Customer Relationship Management
- Sales, Marketing, and Customer Service Solutions
Company Website: www.salesforce.com
ASSUMPTION: Salesforce is a well-established, global company with a strong brand and reputation in the technology industry.
📊 Role Analysis
Career Level: Senior Manager, reporting directly to the VP of Executive Communications
Reporting Structure: This role will manage a team of communications professionals and collaborate with various stakeholders across the organization
Work Arrangement: On-site, with potential flexibility for remote work (hybrid arrangement)
Growth Opportunities:
- Potential to advance to a VP or Director role within the Communications department
- Opportunities to work on high-impact projects and initiatives across the organization
- Access to professional development and training programs
ASSUMPTION: This role offers significant growth potential within the Communications department and the broader organization.
🌍 Location & Work Environment
Office Type: Modern, collaborative workspaces with a focus on employee well-being and productivity
Office Location(s): New York, Chicago, Seattle, San Francisco
Geographic Context:
- New York: A major global hub for finance, media, and technology, with a fast-paced and dynamic work environment
- Chicago: A significant technology and business center, with a strong focus on innovation and entrepreneurship
- Seattle: Home to several major technology companies, with a competitive job market and a strong emphasis on work-life balance
- San Francisco: A global tech hub, with a vibrant culture and a high cost of living
Work Schedule: Standard business hours, with potential flexibility for remote work
ASSUMPTION: The work environment at Salesforce is collaborative, innovative, and fast-paced, with a strong emphasis on employee well-being and success.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with a member of the HR team
- In-depth interview with the hiring manager and/or team members
- Final interview with the VP of Executive Communications
- Background check and offer extension
Key Assessment Areas:
- Communication skills and ability to craft compelling narratives
- Strategic thinking and problem-solving abilities
- Adaptability and ability to thrive in a fast-paced environment
- Stakeholder management and collaboration skills
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your communication work, including any change management initiatives you've led
- Research Salesforce's company culture and values to demonstrate your alignment with their mission and vision
ATS Keywords: Executive Communications, Change Management, Strategic Planning, Stakeholder Management, Content Development, Cross-Functional Collaboration, Salesforce
ASSUMPTION: The application process at Salesforce is thorough and competitive, with a strong emphasis on finding the best fit for both the candidate and the organization.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, PowerPoint, Excel)
- Google Workspace (Gmail, Google Docs, Google Slides, Google Sheets)
- CRM platforms (Salesforce, HubSpot, Marketo)
- Project management tools (Asana, Trello, Jira)
- Design tools (Adobe Creative Suite, Canva)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the team's preferences and the organization's standards.
👔 Cultural Fit Considerations
Company Values:
- Trust: Build trusted relationships with employees, customers, and partners
- Customer Success: Focus on customer needs and drive their success
- Innovation: Embrace change and continuously improve
- Equality: Foster a diverse and inclusive work environment
- Sustainability: Operate responsibly and contribute positively to the world
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Focused on results and continuous improvement
Self-Assessment Questions:
- How have you demonstrated trust and integrity in your previous roles?
- Can you provide an example of a time when you drove customer success through effective communication?
- How do you approach innovation and continuous improvement in your work?
- How do you foster a diverse and inclusive work environment, and what steps have you taken to promote equality in your previous roles?
- Can you describe a situation where you had to manage a significant change or transition, and how did you ensure a smooth process?
ASSUMPTION: Salesforce places a strong emphasis on cultural fit and values-driven behavior, with a focus on trust, customer success, innovation, equality, and sustainability.
⚠️ Potential Challenges
- Managing multiple projects and priorities simultaneously in a fast-paced environment
- Navigating a large, global organization with diverse stakeholders and perspectives
- Adapting to change and ambiguity in a dynamic business landscape
- Balancing the needs and expectations of various internal and external audiences
ASSUMPTION: These challenges are inherent to senior communications roles within large, global organizations and require strong adaptability, strategic thinking, and stakeholder management skills.
📈 Similar Roles Comparison
- Compared to related roles in other organizations, this position offers a unique opportunity to work with senior executives and drive strategic communications for a global leader in CRM and enterprise cloud computing
- Industry-specific context: The technology industry is fast-paced and dynamic, with a strong focus on innovation and continuous improvement
- Career path comparison: This role offers significant growth potential within the Communications department and the broader organization
ASSUMPTION: This role is unique in its focus on executive communications and change management within a global technology leader, offering a distinct set of challenges and opportunities compared to similar roles in other industries or organizations.
📝 Sample Projects
- Developing a comprehensive communications plan to support a major organizational restructuring or merger and acquisition
- Creating engaging and informative content for a high-profile industry event or conference, featuring senior executives as keynote speakers
- Managing a cross-functional team to execute a large-scale internal communications campaign, driving employee engagement and adoption of a new product or service
ASSUMPTION: These sample projects illustrate the diverse and complex nature of the communications challenges faced by senior managers in this role, requiring strong strategic thinking, adaptability, and stakeholder management skills.
❓ Key Questions to Ask During Interview
- How does this role fit into the broader organizational structure and communications strategy?
- What are the key priorities and initiatives for the team in the first 90 days, and how can I contribute to their success?
- How does the company support work-life balance and employee well-being, particularly for roles that may require flexibility or remote work?
- What opportunities are there for professional development and growth within the Communications department and the broader organization?
- How does the company approach change management and organizational transitions, and what role does this position play in that process?
ASSUMPTION: These questions demonstrate a proactive and strategic approach to understanding the role, the team, and the organization, and show a strong fit with the company's values and culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your communication work, including any change management initiatives you've led
- Research Salesforce's company culture and values to demonstrate your alignment with their mission and vision
- Follow up with the hiring manager one week after submission to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
