Senior Manager, Experience Design, Marketing Experiences

📌 Core Information

🔹 Job Title: Senior Manager, Experience Design, Marketing Experiences

🔹 Company: Autodesk

🔹 Location: San Francisco, CA, USA (Hybrid)

🔹 Job Type: Full-Time

🔹 Category: Marketing

🔹 Date Posted: 2025-05-02

🔹 Experience Level: 10+ years

🔹 Remote Status: Hybrid (preference for Bay Area candidates working from San Francisco office)

🚀 Job Overview

Key aspects of this role include:

• Leadership of Marketing design team
• Driving user-centric experiences for customer and internal marketing platforms
• Cross-functional collaboration with product management, engineering, and other design leaders
• Mentoring and guiding a team of experience designers
• Staying current with industry trends and best practices

ASSUMPTION: This role requires a strong background in experience design, with a focus on supporting marketing teams, and experience leading design teams in a fast-paced, collaborative environment.

📋 Key Responsibilities

✅ Lead the Marketing design team, driving the development of best-in-class experiences for our customers to ensure a seamless buying experience

✅ Oversee the design efforts for the customer and internal marketing platforms, focusing on ease of use, conversion, customer retention, and renewal processes

✅ Collaborate closely with product managers, engineers, and other stakeholders to develop and execute a comprehensive design strategy that meets both user and business needs

✅ Advocate for user-centered design approaches, leveraging qualitative and quantitative data to inform design decisions and continuous improvement

✅ Mentor and guide a team of experience designers, fostering professional growth, cross-functional collaboration, and setting a high bar for design quality

✅ Conduct regular design reviews, usability testing, and audits to ensure consistency, accessibility, and alignment with Autodesk’s design standards

✅ Stay current with industry trends, emerging technologies, and best practices to ensure Autodesk’s products remain innovative and competitive

ASSUMPTION: The role involves a mix of strategic planning, hands-on design, and team management, requiring strong leadership, communication, and design skills.

🎯 Required Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field (or equivalent experience)

Experience: 10+ years of experience in experience design, with at least 4 years of leadership experience managing design teams

Required Skills:

• Proven experience in experience design, primarily focused on supporting the experiences of customer and internal marketing teams
• Excellent communication and presentation skills, with the ability to articulate design decisions clearly to cross-functional stakeholders
• Demonstrated ability to lead design teams in a fast-paced, collaborative environment
• Passion for user-centered design and a deep understanding of balancing user needs with business objectives
• Experience in creating and implementing design systems, ensuring consistency across products and platforms

Preferred Skills:

• Familiarity with agile methodologies and working in cross-functional product development teams
• Experience in focusing on the enterprise and employee experiences as part of the customer workflow

ASSUMPTION: The required qualifications are essential for success in this role, and the preferred qualifications would make a strong candidate even more competitive.

💰 Compensation & Benefits

Salary Range: $160,500 - $259,600 per year (based on experience and geographic location)

Benefits:

• Health, financial, time away, and everyday wellness benefits

Working Hours: Full-time, with a preference for Bay Area candidates working hybrid from the San Francisco office

ASSUMPTION: The salary range provided is an estimate based on the information given in the job listing and industry standards for similar roles. Actual offers may vary based on the candidate's experience and negotiation.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development, specifically 3D design software and technology, digital prototyping, sustainable design software, media & entertainment, consumer software, PLM, cloud, and mobile

Company Size: 10,001+ employees

Founded: 1982

Company Description:

• Autodesk is changing how the world is designed and made, empowering innovators everywhere to solve challenges big and small
• Their technology spans architecture, engineering, construction, product design, manufacturing, and media and entertainment
• Over 100 million people use Autodesk software, like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more

Company Specialties:

• 3D Design Software and Technology
• Digital Prototyping
• Sustainable Design Software
• Media & Entertainment
• Consumer Software
• PLM
• Cloud
• and Mobile

Company Website: http://www.autodesk.com

ASSUMPTION: Autodesk is a well-established company in the software development industry, with a strong focus on design and innovation. Their size and industry experience make them a desirable place to work for experienced professionals.

📊 Role Analysis

Career Level: Senior Manager

Reporting Structure: Reports to the Director of User Experience, Marketing & Commerce

Work Arrangement: Hybrid (preference for Bay Area candidates working from the San Francisco office)

Growth Opportunities:

• Potential to impact Autodesk’s customer experience and overall Experience Design strategy
• Opportunities to mentor and guide a team of experience designers, fostering professional growth
• Chance to work cross-functionally with various teams, expanding industry knowledge and skills

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a substantial impact on Autodesk’s customer experience and design strategy.

🌍 Location & Work Environment

Office Type: Hybrid (preference for Bay Area candidates working from the San Francisco office)

Office Location(s): San Francisco, CA, USA

Geographic Context:

• The San Francisco Bay Area is known for its vibrant tech industry, diverse culture, and high cost of living
• The hybrid work arrangement allows for flexibility, balancing remote work with in-office collaboration
• The San Francisco office is located in the heart of the city, offering easy access to public transportation and nearby amenities

Work Schedule: Full-time, with a standard workweek of 40 hours

ASSUMPTION: The hybrid work arrangement provides a good balance between remote work and in-office collaboration, allowing for flexibility while still fostering a strong team culture.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• On-site or virtual interview with the design team and other stakeholders
• Final interview with the Director of User Experience, Marketing & Commerce

Key Assessment Areas:

• Design portfolio and process
• Communication and presentation skills
• Leadership and team management skills
• Understanding of user-centered design principles
• Alignment with Autodesk’s company culture and values

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare a design portfolio showcasing your process, not just the final results
• Be ready to discuss your approach to user-centered design and balancing user needs with business objectives

ATS Keywords: Experience Design, Marketing Experiences, User-Centered Design, Design Strategy, Leadership, Mentoring, Usability Testing, Design Systems, Agile Methodologies, Marketing Operations, Customer Engagement, Communication, Presentation Skills, Data Analysis, Creativity, Innovation

ASSUMPTION: The interview process will focus on assessing the candidate’s design skills, leadership abilities, and cultural fit with Autodesk. Preparation should include thorough research on the company, its products, and industry trends.

🛠️ Tools & Technologies

• Adobe Creative Suite (Photoshop, Illustrator, XD)
• Sketch
• Figma
• InVision
• Zeplin
• JIRA
• Confluence
• Slack
• Microsoft Office Suite

ASSUMPTION: The required tools and technologies are industry-standard and widely used in experience design roles. Proficiency in these tools is expected for this position.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Quality
• Customer Success
• One Autodesk
• Trust, Respect, and Inclusion

Work Style:

• Collaborative and cross-functional
• Data-driven and user-centered
• Agile and adaptable
• Inclusive and respectful

Self-Assessment Questions:

• How have you demonstrated innovation in your previous design roles?
• Can you provide an example of a time when you balanced user needs with business objectives to create a successful design solution?
• How do you foster a culture of collaboration and inclusion within your design teams?

ASSUMPTION: Autodesk values innovation, quality, customer success, and a strong, inclusive culture. Candidates should be prepared to demonstrate their alignment with these values and work style preferences during the interview process.

⚠️ Potential Challenges

• Managing a team of designers with varying levels of experience and expertise
• Balancing user needs with business objectives and stakeholder expectations
• Keeping up with industry trends and emerging technologies in a fast-paced environment
• Navigating a large, matrixed organization with multiple stakeholders

ASSUMPTION: These challenges are common in senior management roles, especially in large, matrixed organizations. Successful candidates will have experience navigating these challenges and a proven track record of driving results in similar environments.

📈 Similar Roles Comparison

• This role is unique in its focus on marketing experiences, requiring a strong understanding of both customer and internal marketing workflows
• Compared to other experience design roles, this position offers a broader scope of influence, impacting both customer-facing and internal marketing experiences
• Career progression in this role could lead to increased responsibility within Autodesk’s Experience Design organization or a transition into a more specialized marketing role

ASSUMPTION: This role offers a unique opportunity to impact both customer and internal marketing experiences, with potential for career growth within Autodesk’s Experience Design organization or a transition into a more specialized marketing role.

📝 Sample Projects

• Redesigning the customer checkout process to improve conversion rates and customer satisfaction
• Streamlining internal marketing workflows to enhance efficiency and collaboration
• Developing a design system to ensure consistency across Autodesk’s marketing platforms

ASSUMPTION: These sample projects illustrate the breadth of responsibilities for this role, requiring a mix of strategic planning, hands-on design, and team management skills.

❓ Key Questions to Ask During Interview

• Can you describe the current state of Autodesk’s marketing platforms and the vision for their future?
• How does this role fit into the broader Experience Design organization and Autodesk’s overall product strategy?
• What are the biggest challenges facing the Marketing Experiences team, and how can this role help address them?
• How does Autodesk support the professional growth and development of its design team members?
• What is the expected timeline for onboarding and ramping up in this role?

ASSUMPTION: These questions are designed to help the candidate better understand the role, the team, and the company, ensuring a strong fit and setting expectations for success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare a design portfolio showcasing your process, not just the final results
• Be ready to discuss your approach to user-centered design and balancing user needs with business objectives
• Follow up with the hiring manager one week after submission to confirm receipt of your application and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.