🔹 Job Title: Senior Manager / Manager, Strategic Communications
🔹 Company: Public Service Division
🔹 Location: Singapore, NCS-National Council of Social Service - HQ
🔹 Job Type: Full-Time
🔹 Category: Strategic Communications, Media Engagement, Communications Research
🔹 Date Posted: May 2, 2025
🔹 Experience Level: 6-8 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a high level of strategic thinking, excellent communication skills, and the ability to manage multiple priorities. It is ideal for someone with a strong background in strategic communications and a passion for making a difference in the social service sector.
✅ Provide communications counsel to NCSS business units and drive their communications and publicity efforts
✅ Drive communication research, social listening, and reporting to refine communication efforts
✅ Engage with media to acquire positive mindshare for the work of NCSS and the sector
✅ Promote NCSS thought leadership and influence stakeholders
✅ Develop corporate publications/eDMs that show impact and insights for external and internal stakeholders
✅ Manage external agencies and vendors while effectively maintaining and tracking budget utilisation
✅ Lead projects and assignments as and when needed. Perform duties that may be assigned from time to time.
ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and stakeholder management. It requires strong communication skills, both written and verbal, and the ability to work effectively with various teams and stakeholders.
Education: Bachelor's degree in Communications, Public Relations, Marketing, or a related field
Experience: 6 to 8 years of experience in strategic communications, media engagement, and/or communications research
Required Skills:
Preferred Skills:
ASSUMPTION: While a degree in a related field is preferred, equivalent experience and a strong portfolio may be considered. Fluency in additional languages can be an asset in the Singapore context.
Salary Range: SGD 8,000 - 12,000 per month (Estimated based on industry standards for the role and experience level)
Benefits:
Working Hours: Monday to Friday, 8:30 AM to 5:30 PM (with a 1-hour lunch break), with the possibility of flexible hours and work-from-home arrangements
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in Singapore. The actual salary may vary depending on the candidate's experience and qualifications.
Industry: The National Council of Social Service (NCSS) is the national coordinating body for voluntary welfare organisations in Singapore. It plays a crucial role in developing and strengthening the social service sector.
Company Size: NCSS is a government agency with a relatively small team, which means applicants can expect a close-knit work environment and the opportunity to make a significant impact.
Founded: NCSS was established in 1992, making it an experienced player in the social service sector.
Company Description:
Company Specialties:
Company Website: http://www.ncss.gov.sg
ASSUMPTION: NCSS plays a vital role in Singapore's social service sector, and this role offers the opportunity to make a significant impact on the lives of many beneficiaries.
Career Level: This is a senior-level role that offers the opportunity to lead strategic communications efforts and influence the direction of the social service sector.
Reporting Structure: The role reports directly to the Director, Communications and Engagement, and works closely with various business units within NCSS.
Work Arrangement: The role is primarily on-site, with the possibility of flexible work arrangements and work-from-home options.
Growth Opportunities:
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a real difference in the social service sector.
Office Type: NCSS's headquarters is located in a modern business park, offering a professional and collaborative work environment.
Office Location(s): 10 Pasir Panjang Road, #01-01, Mapletree Business City, Singapore 117438
Geographic Context:
Work Schedule: The role follows a standard Monday to Friday workweek, with the possibility of flexible hours and work-from-home arrangements.
ASSUMPTION: The work environment at NCSS is collaborative and supportive, with a strong focus on teamwork and mutual respect.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Strategic Communications, Media Engagement, Communications Research, Stakeholder Management, Project Management, Social Service Sector, NCSS
ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their relevant experience and skills throughout the interview process.
ASSUMPTION: The role requires proficiency in Microsoft Office Suite and familiarity with social media platforms. Knowledge of media monitoring and analytics tools, as well as project management tools, would be an asset.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: NCSS values candidates who are caring, respectful, and committed to delivering excellence in their work. Candidates should be prepared to demonstrate their alignment with these values throughout the interview process.
ASSUMPTION: While this role offers many rewards, it also presents unique challenges that candidates should be prepared to navigate.
ASSUMPTION: This role offers a unique opportunity to apply strategic communications skills to make a real difference in the social service sector.
ASSUMPTION: These sample projects illustrate the range of responsibilities and challenges that candidates can expect to face in this role.
ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the organisation, and to demonstrate their interest and engagement.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.