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Senior Manager, Marketing Data Analytics

Sallie Mae
Full-time
On-site
Newark, Delaware, United States

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Manager, Marketing Data Analytics

πŸ”Ή Company: Sallie Mae

πŸ”Ή Location: Newark, Delaware, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ˆ Marketing Analytics, πŸ“Š Marketing Analytics & Insights

πŸ”Ή Date Posted: Thu Apr 03 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Leading the analytics strategy for email and direct mail campaigns.
  • Driving data-driven decision-making to optimize marketing efforts.
  • Collaborating with marketing stakeholders to deliver performance analyses.
  • Designing and measuring A/B tests and other experiments to improve campaign effectiveness.

ASSUMPTION: The role emphasizes leadership in analytics strategy, implying a significant level of autonomy and influence over marketing decision-making.

πŸ“‹ Key Responsibilities

βœ… Monitor and analyze campaign performance metrics, including open rates, click-through rates, and conversion rates, providing actionable insights.

βœ… Segment email lists based on various criteria for effective audience targeting.

βœ… Identify and implement improvements in email campaigns to enhance performance.

βœ… Design A/B testing and experiments to optimize campaign effectiveness.

βœ… Create detailed reports on email campaign performance and present insights to stakeholders.

βœ… Prepare and present storytelling presentations to management.

βœ… Produce monthly reforecasts and collaborate to ensure data accuracy.

βœ… Utilize advanced analytics tools for audience segmentation and campaign personalization.

βœ… Stay updated with industry trends and best practices in marketing.

ASSUMPTION: Responsibilities include collaboration with cross-functional teams, indicating a need for strong teamwork and communication skills.

🎯 Required Qualifications

Education: Bachelor’s degree in Marketing, Business, Analytics, or a related field.

Experience: 5+ years of experience in marketing analytics with a successful track record in email analytics projects.

Required Skills:

  • Proficiency in SQL, Excel, and marketing automation platforms
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation skills

Preferred Skills:

  • Familiarity with data visualization tools such as Tableau or Power BI
  • Detail-oriented with a passion for data and continuous improvement

ASSUMPTION: The role requires advanced analytics capabilities, suggesting a focus on strategic and complex problem-solving.

πŸ’° Compensation & Benefits

Salary Range: Not specified. Industry norms for similar positions in financial services suggest a competitive salary range.

Benefits:

  • Comprehensive medical, dental, vision, and pet insurance
  • 401k with employer match and generous PTO
  • Tuition reimbursement and career development opportunities

Working Hours: Standard full-time, 40-hour work week with some flexibility.

ASSUMPTION: Benefits emphasize comprehensive health and financial wellness, suggesting a supportive employee environment.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services, focusing on private student lending.

Company Size: 1,001-5,000 employees, offering robust career growth and resources typical of larger organizations.

Founded: Not specified.

Company Description:

  • Leader in private student lending, supporting college access and completion.
  • Focuses on affordability and accessibility of higher education.
  • Provides products and resources to assist student planning and financial success.

Company Specialties:

  • College Savings & Planning
  • Financial Aid & Student Loans
  • Banking & Education Loans

Company Website: https://SallieMae.com

ASSUMPTION: The company's focus on educational finance aligns with its mission to support students, suggesting a values-driven corporate culture.

πŸ“Š Role Analysis

Career Level: Senior management position with a focus on strategic leadership in marketing analytics.

Reporting Structure: Likely reports to the Director of Marketing Analytics or similar leadership position.

Work Arrangement: Hybrid model allows for flexibility between on-site and remote work.

Growth Opportunities:

  • Potential for upward mobility within the marketing or analytics department
  • Opportunities to lead new strategic projects and initiatives
  • Access to further education and career development through company programs

ASSUMPTION: The hybrid work model offers flexibility, suggesting a progressive work environment that supports work-life balance.

🌍 Location & Work Environment

Office Type: Corporate office environment located at headquarters.

Office Location(s): 300 Continental Drive, Newark, DE 19713, US

Geographic Context:

  • Located in a key business hub with access to major transportation links
  • Close to educational institutions, aligning with the company's mission
  • An area known for a strong community and family-friendly environment

Work Schedule: Offers some flexibility to accommodate personal commitments.

ASSUMPTION: The Newark location suggests a stable and supportive environment, conducive to professional growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial application submission via company website or job board
  • Preliminary phone screening by HR or recruitment team
  • In-depth interviews with hiring manager and peers
  • Assessment of technical and analytical skills during interviews
  • Final interview with senior stakeholders or leadership

Key Assessment Areas:

  • Technical skills in data analytics and marketing platforms
  • Cultural fit and alignment with company values
  • Strategic thinking and problem-solving abilities

Application Tips:

  • Highlight specific examples of successful analytics projects
  • Demonstrate familiarity with Sallie Mae's mission and values
  • Prepare to discuss strategic outcomes of past work in detail

ATS Keywords: Marketing Analytics, Email Campaigns, Data-Driven Decision-Making

ASSUMPTION: The detailed interview process suggests a thorough evaluation to ensure alignment with both role requirements and corporate culture.

πŸ› οΈ Tools & Technologies

  • SQL
  • Excel
  • Marketing automation platforms

ASSUMPTION: Proficiency in these tools is critical for success, reflecting the technical demands of the role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Commitment to student success and empowerment
  • Innovation in financial and educational services
  • Inclusivity and diversity in the workplace

Work Style:

  • Collaborative and supportive team environment
  • Encouragement of innovative thinking and problem-solving
  • Focus on continuous learning and development

Self-Assessment Questions:

  • How do I approach data-driven decision-making?
  • Am I comfortable with leading strategic marketing initiatives?
  • How do I align with a mission-driven organization?

ASSUMPTION: The cultural emphasis on innovation and inclusivity suggests an adaptive and forward-thinking workplace.

⚠️ Potential Challenges

  • High expectations for campaign performance optimization
  • Balancing strategic goals with day-to-day operational tasks
  • Adapting to a rapidly evolving marketing technology landscape
  • Managing diverse stakeholder expectations and requirements

ASSUMPTION: The complexity of responsibilities indicates a need for strong multi-tasking abilities and resilience.

πŸ“ˆ Similar Roles Comparison

  • Similar roles in other financial organizations may not offer the same mission-driven focus
  • The role offers more strategic influence compared to similar positions at smaller companies
  • Sallie Mae's focus on education aligns the role with broader societal impacts

ASSUMPTION: The role's unique alignment with educational goals highlights a distinct career appeal over standard analytics positions.

πŸ“ Sample Projects

  • Developing an analytics dashboard for email performance improvement
  • Leading a cross-functional strategy session on direct mail conversion optimization
  • Implementing an A/B testing framework for new campaign strategies

ASSUMPTION: These projects suggest highly strategic roles in shaping marketing efforts, offering significant scope to influence outcomes.

❓ Key Questions to Ask During Interview

  • How do marketing analytics support Sallie Mae's mission and goals?
  • What are the biggest challenges in the company's current analytics strategy?
  • How does this role interact with other departments such as IT and Sales?
  • What growth opportunities are available for someone in this role?
  • How does Sallie Mae support ongoing professional development?

ASSUMPTION: By focusing on alignment with company mission and growth, these questions aid in evaluating organizational and personal fit.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Ensure your resume includes relevant experience and skills that match job requirements
  • Prepare for an initial phone screening by refreshing your knowledge of the company and its values
  • Be ready to discuss recent successful analytics projects during interviews
  • Follow up post-interview with a personalized thank you note to express continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.