📌 Core Information
🔹 Job Title: Senior Manager, Multimedia
🔹 Company: Melco Resorts & Entertainment
🔹 Location: City of Dreams Macau, Macao
🔹 Job Type: Full-time
🔹 Category: Hospitality, Gaming & Entertainment
🔹 Date Posted: 2025-06-03
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Overseeing multimedia content development across multiple properties
- Managing and leading multimedia design teams
- Collaborating with key executives to develop and execute multimedia contents
- Ensuring accurate display of marketing contents through various output channels
- Providing technical support and leadership throughout the creative process
ASSUMPTION: This role requires a high level of technical expertise and leadership skills to manage multiple teams and projects simultaneously.
📋 Key Responsibilities
✅ Overseeing the development of multimedia contents from production to final output across various multimedia systems
✅ Working closely with directors and key executives to develop and execute multimedia contents
✅ Ensuring the accurate display of marketing contents through all output channels
✅ Overseeing the management of multimedia content scheduling and the in-room video on demand system
✅ Overseeing the elaboration and strategic marketing content playlist’s schedules and its zoning within the premises
✅ Overseeing the media display layout reconfiguration, including relocation throughout the premises
✅ Ensuring appropriate visual and related equipment is hired for each project/event
✅ Overseeing the management of the overall digital signage media system infrastructure
✅ Overseeing the completion and logging of regular video systems and checks throughout the premises
ASSUMPTION: This role involves a high degree of multitasking, requiring the ability to manage multiple projects and teams simultaneously.
🎯 Required Qualifications
Education: Appropriate qualifications in a related discipline
Experience: At least 8-10 years’ experience in a related discipline
Required Skills:
- Proven technical experience in visual communication design tools (2D/3D), video broadcasting, production, audio-visual installation, and IT system network infrastructures
- Extensive knowledge of computer and electronic-based applications
- Strong visual sense and creative problem-solving skills
- Proven leadership and team management abilities
- Excellent communication skills in English, Cantonese, and Mandarin
Preferred Skills:
- Experience in the hospitality or gaming industry
- Familiarity with digital signage systems and media management software
ASSUMPTION: Candidates with experience in the hospitality or gaming industry may have an advantage in understanding the unique requirements of this role.
💰 Compensation & Benefits
Salary Range: Industry standards for a senior manager role in the hospitality and gaming industry in Macao range from HKD 600,000 to HKD 800,000 per year. This estimate is based on market research and comparable roles in the region.
Benefits:
- Competitive benefits package
- Opportunities for career growth within the company
- Working in a dynamic and multicultural environment
Working Hours: Full-time position with flexible hours, including evenings, weekends, and holidays as needed
ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Melco Resorts & Entertainment operates in the hospitality, gaming, and entertainment industry, focusing on integrated resorts and entertainment facilities in Asia.
Company Size: Melco Resorts & Entertainment is a large company with over 10,000 employees, offering ample opportunities for career growth and development.
Founded: Melco Resorts & Entertainment was founded in 2004 and has since grown to become one of the leading integrated resort operators in Asia.
Company Description:
- Melco Resorts & Entertainment is a developer, owner, and operator of casino gaming and entertainment resort facilities in Asia
- The company offers a wide range of entertainment, dining, and retail options, as well as luxury accommodation
- Melco Resorts & Entertainment is committed to providing exceptional experiences to its guests and creating a positive work environment for its employees
Company Specialties:
- Casino gaming and entertainment
- Hospitality and hotels
- Food & beverage
- Entertainment and retail
- Conferences and events
Company Website: http://www.melco-resorts.com
ASSUMPTION: Melco Resorts & Entertainment's focus on providing exceptional experiences to its guests translates into a high standard of service and quality expected from its employees.
📊 Role Analysis
Career Level: Senior Manager
Reporting Structure: This role reports directly to the Director of Multimedia and oversees multiple multimedia design teams across various properties.
Work Arrangement: On-site, full-time position with flexible hours, including evenings, weekends, and holidays as needed
Growth Opportunities:
- Progression to a director or executive role within the multimedia department
- Expansion into other departments or properties within the company
- Development of leadership and management skills through team supervision and project management
ASSUMPTION: This role offers significant growth opportunities for candidates with strong leadership and management skills, as well as a proven track record in multimedia design and project management.
🌍 Location & Work Environment
Office Type: Integrated resort and entertainment facility
Office Location(s): City of Dreams Macau, Macao
Geographic Context:
- Macao is a Special Administrative Region (SAR) of China, located on the southern coast of China, across the Pearl River Delta from Hong Kong
- Macao is a popular tourist destination, known for its casinos, hotels, and cultural attractions
- The City of Dreams resort is one of the largest and most popular integrated resorts in Macao
Work Schedule: Full-time position with flexible hours, including evenings, weekends, and holidays as needed
ASSUMPTION: The flexible work schedule may require candidates to work irregular hours, including evenings, weekends, and holidays, to accommodate the needs of the business and its guests.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site interview with the hiring manager and relevant team members
- Background check and reference check
- Job offer
Key Assessment Areas:
- Technical skills in multimedia design and project management
- Leadership and team management abilities
- Communication and interpersonal skills
- Problem-solving and decision-making skills
- Cultural fit and alignment with company values
Application Tips:
- Highlight relevant experience and achievements in multimedia design and project management
- Demonstrate strong leadership and team management skills in your resume and interview
- Prepare examples of your work and be ready to discuss your creative process and decision-making
- Research the company and its properties to show your enthusiasm and understanding of the business
ATS Keywords: Multimedia, Senior Manager, Project Management, Team Leadership, Visual Communication Design, Video Broadcasting, Production, Audio-Visual Installation, IT System Network Infrastructure, Digital Signage Systems
ASSUMPTION: Applicants should tailor their resumes and cover letters to highlight the required skills and qualifications for this role, as well as any relevant experience in the hospitality or gaming industry.
🛠️ Tools & Technologies
- Visual communication design tools (2D/3D)
- Video broadcasting and production software
- Audio-visual installation and IT system network infrastructure software
- Digital signage systems and media management software
ASSUMPTION: Candidates should have experience with industry-standard tools and technologies, as well as a willingness to learn and adapt to new software as needed.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Teamwork
- Innovation
- Responsibility
Work Style:
- Dynamic and fast-paced environment
- Collaborative and team-oriented culture
- Focus on exceptional service and quality
- Opportunities for career growth and development
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic environment?
- Are you a strong team player with excellent communication and interpersonal skills?
- Do you have a proven track record of delivering exceptional results in a leadership role?
ASSUMPTION: Candidates who are self-motivated, results-driven, and able to thrive in a fast-paced, dynamic environment will be well-suited to this role.
⚠️ Potential Challenges
- Managing multiple teams and projects simultaneously
- Working irregular hours, including evenings, weekends, and holidays
- Adapting to a fast-paced and ever-changing work environment
- Meeting high standards of service and quality expected by the company and its guests
ASSUMPTION: Candidates should be prepared to manage multiple priorities and work flexible hours to meet the demands of the role and the business.
📈 Similar Roles Comparison
- This role is similar to other senior manager positions in the hospitality and gaming industry, with a focus on multimedia design and project management
- However, this role is unique in its focus on integrated resorts and entertainment facilities in Asia
- Candidates with experience in the hospitality or gaming industry may have an advantage in understanding the unique requirements of this role
ASSUMPTION: Applicants should research comparable roles in the industry to better understand the requirements and expectations of this position.
📝 Sample Projects
- Development of multimedia content for a new integrated resort opening
- Management of a team responsible for the multimedia content of a large-scale event or conference
- Overseeing the rebranding of an existing property's multimedia systems and content
ASSUMPTION: Candidates should be prepared to discuss their experience with similar projects and the challenges they faced in managing multiple teams and projects simultaneously.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role support the overall goals and objectives of the company?
- What are the most challenging aspects of this role, and how have previous incumbents succeeded in overcoming them?
- How does the company support the professional development and growth of its employees?
- What is the expected work-life balance for this role?
ASSUMPTION: Candidates should prepare thoughtful questions that demonstrate their interest in the role and their understanding of the company and its business.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills, as well as any relevant experience in the hospitality or gaming industry
- Prepare examples of your work and be ready to discuss your creative process and decision-making
- Research the company and its properties to show your enthusiasm and understanding of the business
- Follow up with the hiring manager one week after submitting your application to confirm receipt and reiterate your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
