📌 Core Information
🔹 Job Title: Senior Manager Product Marketing and Delivery - Card Lifecycle Management
🔹 Company: Discover Financial Services
🔹 Location: Riverwoods, IL (Telecommute)
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: April 17, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site (Telecommute available)
🚀 Job Overview
Key aspects of this role include:
- Leading a team to develop and enhance product features and integrated marketing communications strategies.
- Collaborating with stakeholders to define product roadmaps and align with business unit goals.
- Managing product lifecycle from strategy and roadmap definition to development and market readiness.
- Creating and executing go-to-market strategies, and managing cross-functional teams.
- Mentoring and coaching team members, and fostering a culture of accountability and ownership.
ASSUMPTION: This role requires strong leadership, strategic thinking, and the ability to balance multiple priorities and projects.
📋 Key Responsibilities
✅ Develop and maintain Family Product vision, collaborating with stakeholders to align with product vision, features, and roadmap.
✅ Establish KPIs and OKRs for the product team, and ensure alignment with senior leadership.
✅ Lead the development of content strategy and creative to support web marketing, direct marketing, digital marketing, client communications, and marketing channel execution.
✅ Validate user story acceptance criteria, ensure appropriate testing frameworks, and inspect product progress through each iteration.
✅ Identify, monitor, analyze, and interpret key product performance metrics, and make strategic and tactical recommendations for performance improvements.
✅ Manage team of direct reports, responsible for people development, performance management, hiring, and building the team.
ASSUMPTION: This role involves a mix of strategic planning, tactical execution, and team management, requiring strong organizational skills and the ability to multitask.
🎯 Required Qualifications
Education: Bachelor’s Degree in Information Technology, Engineering, Business Administration and Management, Finance, Mathematics, Economics, Statistics, or related field.
Experience: 8+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or related field.
Required Skills:
- Proven experience in product management or marketing within the financial services or tech industry.
- Strong leadership and team management skills.
- Excellent communication and collaboration skills.
- Ability to analyze data and make data-driven decisions.
- Familiarity with Agile methodologies and Scrum frameworks.
Preferred Skills:
- 2+ years of people management experience.
- Agile Certification: Scrum Master or Scrum Product Owner.
- 5+ years of marketing or customer service experience.
ASSUMPTION: Candidates with a strong background in product management, marketing, or a related field, along with relevant experience in the financial services or tech industry, are likely to be successful in this role.
💰 Compensation & Benefits
Salary Range: $147,500 - $206,700 per year. Factors such as geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
- Paid Parental Leave
- Paid Time Off
- 401(k) Plan
- Medical, Dental, Vision, & Health Savings Account
- Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
- Recognition Program
- Education Assistance
- Commuter Benefits
- Family Support Programs
- Employee Stock Purchase Plan
Working Hours: Full-time position with standard business hours.
ASSUMPTION: The salary range provided is based on industry standards for similar roles in the financial services sector. The benefits package is competitive and designed to support the well-being of employees and their families.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services. Discover Financial Services is a leading direct bank and payment services company.
Company Size: 10,001+ employees. As a large organization, Discover offers extensive resources and opportunities for career growth.
Founded: 1986. Discover has a long history in the financial services industry and has established itself as a trusted brand.
Company Description:
- Discover is a leading direct bank and payment services company.
- The company offers a range of products and services, including credit cards, personal loans, student loans, and deposit products.
- Discover is known for its innovative approach to financial services and its commitment to providing exceptional customer experiences.
Company Specialties:
- Credit Cards
- Deposit Products
- Consumer Lending
- Consumer Savings
- Payments
- Payment Technology
- Student Loans
- Personal Loans
- Home Loans
- Home Equity Loans
- Debit and Transaction Services
Company Website: www.discover.com
ASSUMPTION: Discover Financial Services is a well-established company with a strong reputation in the financial services industry. The company's size and resources provide opportunities for career growth and development.
📊 Role Analysis
Career Level: Senior Manager. This role is a senior-level position with significant responsibility and influence.
Reporting Structure: The Senior Manager reports directly to the Director of Product Marketing and Delivery.
Work Arrangement: On-site with telecommuting options available. The role requires a flexible work arrangement to accommodate team meetings and collaboration.
Growth Opportunities:
- Potential advancement to a Director-level role within the Product Marketing and Delivery team.
- Opportunities to lead larger teams or take on additional responsibilities within the broader organization.
- Access to professional development and training opportunities to enhance skills and advance career goals.
ASSUMPTION: This role offers significant opportunities for career growth and development within the Product Marketing and Delivery team and the broader organization.
🌍 Location & Work Environment
Office Type: Discover's Riverwoods, IL headquarters is a modern, professional office environment.
Office Location(s): Riverwoods, IL (with remote work options available).
Geographic Context:
- Riverwoods is a suburb of Chicago, offering a mix of urban and suburban living options.
- The area is known for its strong job market, excellent schools, and a variety of recreational activities.
- Discover's headquarters is conveniently located near major highways and public transportation.
Work Schedule: Standard business hours with flexibility for remote work arrangements.
ASSUMPTION: The Riverwoods, IL location offers a convenient and comfortable work environment, with easy access to major transportation networks and nearby amenities.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission.
- Phone or video screen with a member of the HR team.
- On-site or virtual interview with the hiring manager and team members.
- Final interview with the Director of Product Marketing and Delivery.
Key Assessment Areas:
- Product management and marketing skills and experience.
- Leadership and team management abilities.
- Data analysis and decision-making skills.
- Communication and collaboration skills.
- Alignment with Discover's company values and culture.
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
- Be prepared to discuss your approach to product management, marketing strategies, and team leadership.
- Demonstrate your ability to analyze data and make data-driven decisions.
- Showcase your understanding of Discover's products and services, and how you can contribute to their success.
ATS Keywords: Product Management, Marketing, Financial Services, Team Leadership, Data Analysis, Agile Methodologies, Scrum, Stakeholder Collaboration, Product Lifecycle, Go-to-Market Strategies, Mentoring, Coaching
ASSUMPTION: The application process for this role is likely to be competitive, and candidates should be prepared to demonstrate their skills and qualifications throughout the interview process.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., JIRA, Asana, Trello)
- Data analysis tools (e.g., Excel, SQL, Tableau)
- Marketing automation tools (e.g., Marketo, HubSpot)
- Customer relationship management (CRM) software (e.g., Salesforce, Zoho CRM)
ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role, and candidates should be prepared to demonstrate their proficiency during the interview process.
👔 Cultural Fit Considerations
Company Values:
- Play to Win
- Get Better Every Day
- Succeed Together
Work Style:
- Collaborative and team-oriented.
- Data-driven and analytical.
- Adaptable and responsive to change.
- Customer-focused and committed to exceptional customer experiences.
Self-Assessment Questions:
- How do you align with Discover's core values, and how have you demonstrated these values in your previous roles?
- How do you approach continuous learning and improvement in your work?
- How do you foster a culture of accountability and ownership within your teams?
ASSUMPTION: Candidates should be prepared to demonstrate their alignment with Discover's company values and work style during the interview process.
⚠️ Potential Challenges
- Managing multiple priorities and projects simultaneously.
- Balancing strategic planning and tactical execution.
- Navigating a large organization and building relationships with stakeholders across different teams and departments.
- Adapting to a fast-paced and dynamic work environment.
ASSUMPTION: This role presents unique challenges and opportunities for growth and development, and candidates should be prepared to navigate these challenges effectively.
📈 Similar Roles Comparison
- This role is similar to other Senior Manager or Director-level Product Management or Marketing roles within the financial services industry.
- However, Discover's focus on innovation and exceptional customer experiences sets this role apart from similar positions at other companies.
- Career paths for this role may include advancement to Director or Vice President-level positions within the Product Marketing and Delivery team or other departments within the organization.
ASSUMPTION: Candidates should research similar roles within the financial services industry to better understand the competitive landscape and prepare for the interview process.
📝 Sample Projects
- Developing and executing a go-to-market strategy for a new product launch.
- Conducting market research and customer segmentation to inform product development and marketing strategies.
- Implementing Agile methodologies and Scrum frameworks to improve product development processes and team collaboration.
- Analyzing product performance metrics and making data-driven recommendations to improve customer experience and drive business growth.
ASSUMPTION: Candidates should be prepared to discuss their experience with relevant projects and how they have contributed to the success of their previous organizations.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role fit into the broader organizational structure and strategy?
- What are the most significant challenges facing the product marketing and delivery team, and how can this role help address them?
- How does Discover support the professional development and growth of its employees?
- What is the company's approach to work-life balance and flexibility for remote work arrangements?
ASSUMPTION: Candidates should prepare thoughtful and insightful questions to demonstrate their interest in the role and the organization.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link.
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role.
- Prepare for the interview process by researching Discover's products, services, and company culture.
- Follow up with the hiring manager or HR representative within one week of your interview to express your continued interest in the position.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
