I

Senior Marketing Manager (B2C)

Informa Group Plc.
Full-time
On-site
Delhi Cantonment, Delhi, India
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Marketing Manager (B2C)

πŸ”Ή Company: Informa Group Plc.

πŸ”Ή Location: Delhi Cantonment, Delhi, India

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: 2025-07-11

πŸ”Ή Experience Level: Mid-Senior level (5-10 years)

πŸ”Ή Remote Status: Hybrid (3 days per week in-person)

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and delivering marketing strategy for South Asia and Sub-Saharan Africa region
  • Driving article submissions and increasing brand awareness
  • Leading a team of B2C marketers and managing annual marketing budget
  • Collaborating cross-functionally to ensure consistent, best-practice strategies regionally and globally
  • Positioning Taylor & Francis as the publisher of choice for researchers

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of academic publishing and digital marketing.

πŸ“‹ Key Responsibilities

βœ… Align marketing activities to achieve journal article submissions and revenue targets within the region

βœ… Lead the strategic development of digital marketing activities to develop and deliver an impactful marketing strategy to our community of researchers

βœ… Lead a team of omni-channel marketers to create targeted and engaging marketing campaigns to attract and acquire our target audience

βœ… Define measurable objectives and lead team to deliver, including measuring and reporting on progress linking to the achievement of organisational objectives

βœ… Manage the annual budget for B2C marketing spend, track performance against it, and analyse channel ROI to take corrective action where needed

βœ… Use insight gained from data analysis of marketing campaigns to inform proposals, decisions, and recommendations for action or change to senior leadership

βœ… Ensure key stakeholders understand the team’s regional marketing plans, including marketplace considerations, customer insights, and competitor analysis to inform strategic decisions

βœ… Deliver and ensure customer personalisation through consistent campaign management and development of appropriate messaging for key personas and data segments based on value propositions

ASSUMPTION: This role requires a strong focus on data-driven decision making, strategic planning, and effective team leadership.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: At least 5 years of experience in academic publishing or a related field, with a minimum of 3 years in journal marketing

Required Skills:

  • Proven experience in digital marketing, including SEO, SEM, social media, and analytics
  • Expertise in content marketing and creating engaging content across various platforms
  • Proficiency in data analytics tools and ability to interpret data to make informed marketing decisions
  • Familiarity with AI and machine learning trends in marketing
  • Understanding of project management tools
  • Able to effectively present information to a variety of stakeholders

Preferred Skills:

  • Fluency in local languages (e.g., Hindi, other South Asian languages)
  • Experience working in the South Asia and Sub-Saharan Africa regions

ASSUMPTION: Candidates with experience in Open Science practices and researcher-focused marketing will have an advantage.

πŸ’° Compensation & Benefits

Salary Range: INR 18-25 lakhs per annum (Estimated based on industry standards for mid-senior level marketing roles in Delhi)

Benefits:

  • 30 days annual leave
  • 4 volunteering days annually
  • Day off for your birthday
  • Pension contributions
  • Medical insurance for self and dependents; life cover and personal accident cover for self
  • Seasonal social and charitable events
  • Training and development

Working Hours: Full-time (40 hours per week), with a flexible work arrangement of 3 days per week in-person

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Informa is a leading international events, digital services, and academic knowledge business, headquartered in the UK and a member of the UK’s FTSE 100 group of public companies. It operates in various markets, including academic publishing, business-to-business markets, and more.

Company Size: Informa has over 10,000 employees across 30 countries, providing a large and diverse work environment.

Founded: Informa was founded in 1998, with its roots tracing back to 1987 when it was established as a publishing company.

Company Description:

  • Informa champions specialists working in academic and business-to-business markets, connecting people with knowledge to help them learn more, know more, and do more.
  • It serves specialist markets through a range of international exhibitions, conferences, and training courses, as well as through the publication of specialist books, journals, and websites.
  • Informa's businesses include Informa Markets, Informa Tech, Informa Connect, and Taylor & Francis.

Company Specialties:

  • Academic Publishing
  • Marketing Services
  • Data & Intelligence
  • Digital events
  • Exhibitions
  • Specialist content
  • Research
  • Consultancy
  • Digital services
  • Lead generation
  • B2B markets
  • and Academic markets

Company Website: https://www.informa.com/

ASSUMPTION: Informa's diverse range of businesses and global presence provide ample opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: Mid-Senior level (5-10 years of experience)

Reporting Structure: The Senior Marketing Manager reports directly to the Head of Marketing, South Asia and Sub-Saharan Africa region.

Work Arrangement: Hybrid (3 days per week in-person, with the remaining days working remotely)

Growth Opportunities:

  • Potential to take on additional responsibilities and lead larger teams as the business grows
  • Opportunities to work on high-impact research projects and collaborate with global teams
  • Possibility to transition into other roles within the company, such as product management or strategic planning

ASSUMPTION: This role offers significant growth potential, both within the marketing function and across the broader organization.

🌍 Location & Work Environment

Office Type: Informa's Delhi office is a modern, collaborative workspace with a mix of open-plan and private offices.

Office Location(s): Jai Singh Marg, Hanuman Road Area, Connaught Place, New Delhi, Delhi 110001, India

Geographic Context:

  • Delhi is the capital and largest city of India, with a population of over 16 million people
  • The city is known for its rich history, diverse culture, and vibrant food scene
  • Delhi is well-connected by air, rail, and road, making it an ideal location for both local and international travel

Work Schedule: Full-time (40 hours per week), with a flexible work arrangement of 3 days per week in-person

ASSUMPTION: Delhi offers a dynamic and multicultural work environment, with ample opportunities for personal and professional growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screening with the hiring manager
  • In-depth interview with the hiring manager and a panel of team members
  • Final interview with the Head of Marketing, South Asia and Sub-Saharan Africa region
  • Background check and offer

Key Assessment Areas:

  • Marketing strategy and planning
  • Digital marketing expertise
  • Leadership and team management skills
  • Data analysis and interpretation
  • Cultural fit and alignment with Informa's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant marketing experience and skills
  • Be prepared to discuss your approach to marketing strategy, digital marketing tactics, and data-driven decision making
  • Showcase your ability to lead and manage teams, as well as your understanding of the academic publishing industry
  • Prepare questions to ask the interview panel about the role, team dynamics, and company culture

ATS Keywords: Digital Marketing, Content Marketing, Data Analytics, SEO, SEM, Social Media, Project Management, Marketing Strategy, Academic Publishing, B2C Marketing, Open Science Practices

ASSUMPTION: Informa's application process is designed to assess candidates' strategic thinking, leadership skills, and cultural fit.

πŸ› οΈ Tools & Technologies

  • Marketing automation platforms (e.g., HubSpot, Marketo)
  • Customer Relationship Management (CRM) software (e.g., Salesforce, Zoho CRM)
  • Data analytics tools (e.g., Google Analytics, Tableau)
  • Social media management tools (e.g., Hootsuite, Buffer)
  • Project management tools (e.g., Asana, Trello)
  • Content creation and design tools (e.g., Canva, Adobe Creative Suite)

ASSUMPTION: Familiarity with these tools is not required but would be an asset for the role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Collaborative
  • Innovative
  • Responsible
  • Inclusive

Work Style:

  • Strategic and data-driven
  • Collaborative and team-oriented
  • Adaptable and flexible
  • Results-focused
  • Continuously learning and improving
  • Self-Assessment Questions:

    • How do you ensure that your marketing strategies align with the needs and preferences of your target audience?
    • Can you provide an example of a time when you had to adapt your marketing approach due to changing market conditions or customer feedback?
    • How do you prioritize and manage multiple projects and deadlines effectively?

    ASSUMPTION: Informa values candidates who are customer-focused, collaborative, and results-driven, with a strong commitment to continuous learning and improvement.

    ⚠️ Potential Challenges

    • Managing a team across multiple time zones and cultures
    • Balancing regional marketing strategies with global objectives
    • Keeping up with the latest trends and best practices in digital marketing and academic publishing
    • Dealing with budget constraints and demonstrating ROI for marketing spend
    • Navigating a large, matrixed organization with multiple stakeholders

    ASSUMPTION: These challenges can be overcome with strong leadership, strategic thinking, and effective communication skills.

    πŸ“ˆ Similar Roles Comparison

    • Unlike other marketing roles, this position focuses specifically on academic publishing and B2C marketing, requiring a deep understanding of the academic research community and their needs
    • Informa's global presence and diverse business portfolio provide unique opportunities for career growth and development not typically found in smaller organizations
    • This role offers a blend of strategic planning, hands-on execution, and team leadership, making it an attractive fit for candidates with a mix of skills and experience

    ASSUMPTION: This role offers a unique blend of strategic and tactical responsibilities, with ample opportunities for career growth and development.

    πŸ“ Sample Projects

    • Developing and executing a targeted marketing campaign to increase article submissions for a high-impact journal in the life sciences
    • Conducting market research to identify key opinion leaders and emerging trends in a specific academic discipline
    • Creating and implementing a customer segmentation strategy to personalize marketing communications and improve engagement

    ASSUMPTION: These sample projects illustrate the strategic and data-driven nature of the role, as well as the importance of understanding the academic publishing industry and its target audience.

    ❓ Key Questions to Ask During Interview

    • Can you describe the team structure and dynamics for this role, and how it fits into the broader marketing organization?
    • How does Informa support the professional development and growth of its marketing team members?
    • What are the key priorities for this role in the first 90 days, and how will my performance be measured during this period?
    • How does Informa approach collaboration and knowledge sharing across its various businesses and regions?
    • What are the most challenging aspects of this role, and how have previous incumbents approached them?

    ASSUMPTION: These questions demonstrate your interest in the role, team dynamics, and company culture, as well as your commitment to setting yourself up for success.

    πŸ“Œ Next Steps for Applicants

    To apply for this position:

    • Submit your application through this link
    • Tailor your resume and cover letter to highlight your relevant marketing experience and skills, with a focus on digital marketing, content marketing, and data analytics
    • Prepare for your interview by researching Informa's business, industry trends, and the specific challenges and opportunities of this role
    • If selected for an in-depth interview, be prepared to present a marketing strategy or campaign idea that demonstrates your understanding of the academic publishing industry and your ability to drive results
    • Follow up with the hiring manager within 24 hours after your interview to express your appreciation and reiterate your interest in the role

    ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.